Bellevue at St. Lukes in New Orleans, LA
Save
151 Pelican, New Orleans, LA 70131
For more information about senior living options: (844) 490-3973
The facility is a great place to detox. The staff took very good care of a resident in his final months, and he was happy at St Lukes. The staff are like a family there, and there is tons of beautiful outdoor space. The facility is excellent.
The facility is horrible and dirty, with some staff members being awful. It is severely understaffed and overwhelmed, with a bug infestation reported. The front desk staff are unprofessional and show no eye contact, and the facility director is defensive about neglect concerns. Residents are left unattended for hours and rooms are not properly cared for. Management and the majority of staff are horrible and not suitable to care for helpless residents; the wound care nurse is not knowledgeable or well trained and inconsistent. The place is unkept with limited supplies, and there are claims of deceit and misinformation about improvements. The health department should pay them a visit and shut them down.Bellevue at St. Lukes in New Orleans is best suited for families seeking a homey, community-oriented atmosphere with meaningful outdoor spaces, and for residents who can tolerate considerable variation in care quality. The reviews show a split reality: on some days the place feels like a caring, small-community environment; on others, it devolves into a pattern of neglect and operational strain. In short, this is a facility that can deliver warmth and comfort in the right moment, but it does not consistently deliver dependable, high-level care across the board.
Those needing steady, professional nursing, rigorous housekeeping, and consistently responsive front-desk service should seriously consider alternatives. The weight of negative experiences - reports of under-staffing, delayed attention to residents, and a manager who can appear defensive when concerns are raised - raises red flags for anyone who cannot tolerate lapses in daily care or who expects reliable oversight. For a family prioritizing predictable daily support and strict adherence to care plans, Bellevue at St. Lukes frequently falls short of expectations.
Yet the strongest counterpoint lies in the moments when care shines through. Several reviewers note that, in specific circumstances, caregivers portrayed genuine compassion and competence, especially with residents in their final months. There is also recognition of a warm, family-like feel in the community and the benefit of ample outdoor areas that can reduce isolation and support activity. These positives matter; they provide a foundation of humanity and comfort. However, they do not fully offset the systemic issues that appear to recur, such as staffing gaps and uneven service levels, which can undermine the overall experience for residents with higher needs.
The main cons center on staffing and operations. Multiple accounts describe a facility overwhelmed by too many residents for the available hands, with frontline staff stretched thin and inconsistent in performance. Front-desk interactions are described as unprofessional or inattentive, and when concerns are voiced, management responses can come off as defensive rather than constructive. Cleanliness and maintenance issues appear repeatedly, including unaddressed housekeeping tasks and, in some cases, dirty conditions. Discharge and transition processes are flagged as poorly coordinated, with delays that leave families scrambling for essential supplies and home health follow-through. Instances of belongings going missing after transfers further erode trust and raise concerns about basic accountability.
Safety and care reliability emerge as the overarching tension. While a small number of staff members have earned praise for their care and kindness, the balance tilts toward inconsistency in care delivery, especially for residents with complex medical needs or those requiring coordinated therapies. The repeated anecdotes of neglect, unattended periods, and insufficient wound care in some reviews are especially troubling for families evaluating long-term placement. Taken together, the reviews suggest a facility that can feel like a hopeful, supportive environment in good weeks, but one where risk of suboptimal care remains tangible in tougher months.
For families weighing Bellevue against alternatives, the prudent course is to verify current operations with a hands-on visit, ask pointed questions about staffing ratios, wound care capability, and discharge planning, and request to speak with current residents' families about recent experiences. Look for evidence of ongoing cleanliness, prompt response times, and transparent communication from leadership. If the priority is unwavering reliability and high-quality, around-the-clock care, Bellevue at St. Lukes should be compared carefully with other local options that demonstrate stronger staffing consistency and more robust quality controls. In decision-making terms, this community can be a fit for select scenarios, but for many families - especially those with serious medical or daily-care needs - it warrants a cautious, comparative approach and, likely, a more proven alternative.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
New Orleans International (13 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Bellevue at St. Lukes in New Orleans, LA is an assisted living community that offers a comfortable and caring environment for seniors. Our community provides a range of amenities to enhance the well-being and quality of life for our residents.
For those seeking spiritual support, Bellevue at St. Lukes offers devotional services off-site, allowing residents to continue practicing their faith in a familiar setting. Our indoor common areas provide inviting spaces for socializing, relaxing, and participating in various activities.
We understand the unique needs of individuals with diabetes, and our dedicated staff is trained to provide specialized care for diabetic residents. With their expertise, we ensure that proper attention and support are given to managing blood sugar levels, medication schedules, and overall health.
At Bellevue at St. Lukes, we believe in fostering an active lifestyle for our residents. We organize devotional activities offsite to cater to the spiritual interests of our residents while encouraging engagement within the wider community.
Our community is conveniently located with numerous amenities nearby. With 10 cafes close by, residents can enjoy outings for coffee or brunch with friends and family. The presence of 3 parks allows for outdoor recreational activities and nature walks. Should there be any medical needs or prescriptions required, 21 pharmacies are in close proximity to ensure timely access to medications. In addition, having 6 physicians nearby means convenient healthcare options for our residents. The abundance of 56 restaurants ensures diverse dining experiences just a stone's throw away from our community. Lastly, the accessibility of 4 hospitals provides reassurance knowing that urgent medical attention is readily accessible when needed.
At Bellevue at St. Lukes in New Orleans, LA, we strive to create an inclusive and supportive environment where our residents can thrive physically, emotionally, and spiritually while enjoying the conveniences offered by the surrounding area’s amenities.
This part of New Orleans, Louisiana is a vibrant and convenient area that offers a variety of dining options including local favorites such as Observatory Eleven, Crescent City Brewhouse, and Cafe Du Monde. Additionally, there are several pharmacies nearby for easy access to medications and medical supplies. The neighborhood also features lovely parks like Crescent Park for leisurely strolls and outdoor activities. For healthcare needs, there are reputable hospitals such as LSU Medical Center and Touro Infirmary in close proximity, along with experienced physicians specializing in various fields. Overall, this area provides a mix of amenities and services that cater well to seniors looking for a comfortable and accessible place to live.
Bellevue at St. Lukes is located at 151 Pelican, New Orleans, LA 70131 in Orleans Parish, Louisiana
The Suites at Algiers Point
New Orleans, LA
Spacious, accessible accommodations with attentive staff in a beautifully renovated, family-friendly setting.
Christopher Inn Apartments
New Orleans, LA
Desirable location with attentive management and affordable units.
Belle Reve New Orleans
New Orleans, LA
Small, intimate setting with personalized care and comprehensive support services.
Tivoli Place Apartments
New Orleans, LA
Very affordable rents relative to Orleans Parish and state averages; pet-friendly.
Pratt Stanton Manor
New Orleans, LA
Trinity House
New Orleans, LA
Homelike setting with 24/7 supervision and comprehensive daily living support.
Chateau De Notre Dame
New Orleans, LA
Clean, well-equipped facility with spacious rooms/baths, strong therapy services, and active social/religious programs.
Good Samaritan Rehabilitation And Nursing Center
New Orleans, LA
Kind, friendly nursing staff with positive therapy outcomes and a welcoming environment.
Belle Vie Living Center
Gretna, LA
Clean facility with friendly staff and effective therapy.
Comprehensive Guide to Medicare Coverage for Hospice Care
Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
