Home Instead - Hammond, LA

Pros

• Claudette Netter is described as a great Client Care Coordinator who is always available.
• The Home Instead team demonstrates unmatched compassion and a strong, positive culture.
• Everyone at Home Instead goes above and beyond to ensure the well-being of their clients.
• The staff clearly loves what they do, and it shows in how they treat those they care for.
• The services provided through Alethea Harper as the superior caregiver and Claudette Netter were precisely what was needed.
• Catherine Radcliff is a knowledgeable Home Care Consultant who eagerly assists caregivers.
• Home Instead is genuinely concerned about the client's well-being and keeping families aware of the client's status.
• Shay, Dee, CeeCee, and Brandi treated the client's mother as family.
• The organization makes clients feel like family.
• Betty Baker would recommend Home Instead to others.

Review

From the first interaction, the experience radiates a warmth and clarity that many families search for when choosing in-home care. The communication stands out as wonderfully direct and reliable, helping to set a tone of trust and confidence. A steady line of availability is highlighted by Claudette Netter, who serves as the Client Care Coordinator. She is described as a constant presence - someone who is always reachable when you call her and who even visits while you're at work, turning the caregiving arrangement into a reassuring, hands-on partnership rather than a distant arrangement.

What emerges across the testimonials is a profound sense of compassion powering the entire team. Review after review speaks to a level of care and empathy that feels unmatched, paired with a culture that is positively uplifting. It's described as a company-wide standard, where every staff member goes above and beyond to safeguard the well-being of clients. The consistency of this compassionate approach is noted as evident in every detail of the service, reinforcing the impression of a group that genuinely loves what they do and translates that love into thoughtful, respectful care for those they serve.

In addition to the overarching culture of kindness, the specific people delivering the care are repeatedly highlighted for their excellence. Alethea Harper is acknowledged as a superior caregiver, with Claudette Netter again singled out for her exceptional coordination. One client explicitly notes that the services provided through these two professionals were precisely what they needed, and she makes a point to say she would, and has, recommended the service to others. The message is clear: reliable, dedicated care comes from a team that works in harmony, with caregivers and coordinators who align closely with the client's needs and family expectations.

The expertise and availability of team members extend beyond the bedside. Catherine Radcliff, identified as the Home Care Consultant, is praised for being knowledgeable and eager to assist caregivers who are navigating the complexities of caring for a loved one. The broader organizational commitment is also emphasized - Home Instead is described as a great organization that genuinely cares about the client's well-being, while also keeping family members informed about the client's status. This combination of professional expertise and transparent communication further strengthens the family's sense of security and involvement.

Personal stories within the reviews underscore the tangible impact of consistent, loving care. One family recounts a mother who had been bed-bound for ten months and received remarkable support from Shay, Dee, CeeCee, and Brandi, who treated her as if she were a member of their own family. That level of dedication provided crucial comfort during a challenging time, underscoring how essential compassionate caregivers can be to both the patient and the family. The sentiment is reinforced by another wholehearted affirmation: "Love it here they make you feel like family."

Across all these experiences, a recurring sentiment is that the organization feels not just professional, but familial. Phrases like "they make you feel like family" appear repeatedly, and several reviews close with a direct invitation to see the service for oneself - "Our experience here was great come check it out!!!!" This combination of personal warmth, professional excellence, and transparent family involvement paints a portrait of an in-home care team that prioritizes dignity, connection, and ongoing support for both clients and their loved ones.

Taken together, the reviews describe a cohesive, compassionate approach to home care that centers on accessibility, clear communication, and a culture that lives out its mission every day. Families feel heard, supported, and confident in the care their loved ones receive, knowing a dedicated team - led by capable coordinators, compassionate caregivers, and knowledgeable consultants - will stand with them through every step of the journey. The experience is framed not just as service, but as a trusted partnership built on respect, empathy, and a shared commitment to well-being.

Physicians

• Bone & Joint Clinic of Hammond (0.3 miles)
• Bond-Wroten Eye Clinic (0.4 miles)
• Celleri Rew, Kar Hammond Va Outpatient Clinic (0.5 miles)
• North Oaks Health System (0.5 miles)
• North Oaks Family Medicine (0.5 miles)
• Urology Clinic (0.5 miles)
• Medical Arts Pediatric Clinic (0.7 miles)

Restaurants

• Don's Seafood & Steak House (0.5 miles)
• China Palace (0.5 miles)
• Nagoya Hammond (0.8 miles)
• Doughlicious Donuts (0.8 miles)
• Margaritas Mexican Restaurant (0.8 miles)
• Zaxby's (0.9 miles)
• City Empire Wingz (1.1 miles)

Places of Worship

• Woodland Park Baptist Church (0.6 miles)
• Church of Jesus Christ of Latter Day Saints (1.2 miles)
• First Presbyterian Church (1.4 miles)
• First Bethel Indpndnce Methodist Untd Prgrssve Cmmnty (2 miles)
• Oak Tree Life Center (2 miles)
• New Home Family Worship Center of Hammond (2.5 miles)
• Calvary Christian Center (4.2 miles)

Transportation

• Alamo (0.9 miles)
• Wildlife Art Taxidermy (2.5 miles)

Pharmacies

• Albertsons Pharmacy (1 miles)
• Channell Drugs (1.1 miles)
• Walgreens (1.1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.3 miles)
• Scott's Pharmacy (1.5 miles)
• Southern Pharmaceutical (2.6 miles)

Cafes

• Pj's Coffee (1.1 miles)
• Starbucks (1.3 miles)
• Yellow Bird Cafe (1.7 miles)
• Java City (2 miles)
• Rainbow Daiquiris & Gourmet (3.8 miles)
• Hickory Small Animal Hospital (10.5 miles)

Parks

• Joyce Wildlife Management Area (9.9 miles)