Synergy Home Health Care-River

Pros

• Serenity Private Care is described as very professionally run, with caring staff who truly want to help people.
• Jackie Moore and her team are regarded as fabulous and consistently put patients first.
• The care provided is a blessing that helps maintain a high quality of life for elderly clients.
• Serenity Private Care is considered the best in Baton Rouge and surrounding areas, surpassing competitors.
• The team collaborates with dignity and respect, involving patients in their own care in cooperation with family and the healthcare team.
• In urgent situations, Serenity Private Care offers 24-hour support and treats loved ones like family.

Cons

Review

From the very first contact, this family found a allied partner in Serenity Private Care, a company that stands out for its professionalism and genuine, compassionate approach. The testimonials speak to a team that is not only well organized and capable but also deeply invested in the people they serve. The care they provide is described as "very professionally run," with caregivers who are evidently dedicated to the well-being of their clients, bringing a sense of warmth and personal attention that goes beyond routine tasks.

The stories begin with a difficult challenge: a mother in a retirement community contracted Covid during the height of the pandemic. Although she recovered medically, it became clear that she would not return to her prior level of independence. This family's experience demonstrates how Serenity Private Care stepped in at a crucial moment. Referred by the retirement community staff, Jackie Moore and her team became more than caregivers - they became an extension of the family. The caregivers were embraced as "Angels" by the family, a term that conveys the heartfelt gratitude and trust that developed as they supported daily routines and safety for a beloved mother, now 95 years old.

The impact of the care is described as nothing short of a blessing. The daily support provided by Jackie's team allowed the mother to maintain a meaningful quality of life, reinforcing the sense that the caregivers' "genuine love and concern" were central to her well-being. The family attributes this positive trajectory to the dedicated care and the personal connection established by Serenity Private Care, underscoring how important it is when caregivers show up with compassion, attentiveness, and a steadiness that the patient and family can count on each day.

Several reviewers highlight Jackie Moore and Serenity Health Care for going well beyond the basics. They are described as fabulous and consistently patient-first, with testimonials noting that they have never been disappointed. One reviewer emphasizes that Jackie always puts her patients first and that they would enthusiastically recommend both Jackie and her company. This sentiment recurs across stories: Serenity Private Care is not merely a service provider but a trusted partner in health and daily living, with a reputation that extends beyond a single case or family.

Another recurring theme is the collaborative model of care. Families praise a leadership approach in which the patient is treated with dignity and respect, and in which patients can actively participate in their own medical treatment whenever possible. The team works in close cooperation with the patient's health care providers and family, listening attentively, providing emotional support, and creating environments where the patient feels well cared for and safe. The emphasis on collaboration, emotional support, and compassionate presence helps paint a picture of a service that respects the patient's autonomy while ensuring safety and comfort.

The testimonials also reflect a lasting relationship that endures even after a loved one's passing. One family notes their mother has passed, yet they remain in touch with Serenity Private Care and hold the entire team in the highest regard for the care and leadership shown by Jackie Moore. That long-term bond speaks to the trust built through consistent, respectful, and high-quality service - an enduring testament to the company's impact on families during some of their most challenging times.

There are also practical demonstrations of the team's adaptability and dedication. In a moment of need, Serenity Private Care provided 24-hour care for an elderly father, helping the family navigate a difficult pinch. The caregivers didn't just supervise; they helped tidy the space, prepare meals, and ensure safety, treating the father as if he were their own family. The gratitude conveyed is profound, with praise that the team "couldn't say enough good things" and a willingness to bestow more than the traditional five stars for the exceptional service rendered.

Together, these reviews present Serenity Private Care and Jackie Moore as a top-tier choice for families facing the complex realities of aging and caregiving. The combination of professional competence, heartfelt compassion, collaborative care planning, and a responsive, family-centered approach creates a service that families not only rely on but genuinely respect and value. The overarching message is clear: in Baton Rouge and surrounding areas, Serenity Private Care is regarded as a trusted partner that honors dignity, safety, and quality of life for elderly loved ones - and it does so with a leadership and team that families come to deeply admire.

This part of Baton Rouge, Louisiana, offers a variety of conveniences and amenities that may be appealing to seniors looking for a comfortable and accessible living environment. With several cafes and restaurants within close proximity, there are plenty of dining options for residents to enjoy. Additionally, there are pharmacies and physicians' offices nearby, making it easy for individuals to access necessary healthcare services. The presence of reputable hospitals such as Baton Rouge General Medical Center and Our Lady Of The Lake Regional Medical Center ensures that high-quality medical care is readily available. Places of worship like St George Catholic Church provide opportunities for spiritual fulfillment, while parks like Highland Road Park offer opportunities for outdoor recreation and relaxation. Overall, this part of Baton Rouge provides a well-rounded community that could be a desirable location for senior living.

Cafes

• Reve Coffee Lab (0.2 miles)
• la Madeleine (0.4 miles)
• Starbucks (0.4 miles)
• Starbucks (1.1 miles)
• Panera Bread (3.7 miles)
• Starbucks (3.7 miles)

Restaurants

• Raising Cane's Chicken Fingers (0.3 miles)
• McDonald's (0.4 miles)
• Roux 61 (0.6 miles)
• J. Alexander’S Restaurant (1.1 miles)
• Jack In The Box (1.1 miles)
• Copeland's Cheesecake Bistro (1.2 miles)
• McDonald's (1.6 miles)

Physicians

• Luke A Corsten (0.4 miles)
• Ferachi Larry G MD (0.6 miles)
• Hansbrough, Peters, Traxler, Scallan & Peters ENT (0.6 miles)
• LYNN C Murphy (0.6 miles)
• Pediatric Medical Center (0.8 miles)
• Hoffpauir Eye Center (0.9 miles)
• Psychiatry Associates of Baton Rouge (1.1 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (1.1 miles)
• Winn-Dixie (1.2 miles)
• Walgreens (1.8 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)

Hospitals

• Baton Rouge General Medical Center (1.2 miles)
• Our Lady Of The Lake Children’s Hospital (1.7 miles)
• Our Lady of the Lake Regional Medical Center (2.1 miles)
• Our Lady of the Lake Physician Group Internal Medicine at O'Donovan (2.3 miles)
• Healthsouth Rehabilitation, Hospital of Baton Rouge (2.4 miles)
• Centene Corporation (2.6 miles)
• Baton Rouge Bioidentical (3 miles)

Places of Worship

• St George Catholic Church (1.2 miles)

Parks

• Highland Road Park (2.4 miles)
• The Preserve at Harveston (2.8 miles)
• Parklawn Park (3.4 miles)

Theaters

• MovieTavern (3.8 miles)