Home Instead - Owensboro, KY | Reviews

Name: Home Instead - Owensboro, KY
Address: 4026 Frederica St, Owensboro, KY, 42301
Telephone: (270) 689-2300
Rating: 4.7

4026 Frederica St, Owensboro, KY 42301

To contact a resident: (270) 689-2300

For more information about senior living options: (866) 208-4318

4.7 from 63 reviews

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Overall Review of Home Instead - Owensboro, KY

differentiator 18 reviews mention this

Care keeps seniors in home

Residents’ families often value help that lets seniors remain at home.

Many reviewers describe using Home Instead so their loved one could stay in their own home, including when needs increased over time. Residents and families mention day-to-day assistance like meals, companionship, household help, and personal care needs, along with medication reminders. Several reviews also describe the caregivers fitting into the home routine and becoming familiar to the people receiving care.

common 4 reviews mention this

24-7 and overnight coverage

Residents’ families describe reliable overnight and around-the-clock help.

Some reviewers mention urgent, short-notice situations where Home Instead was able to arrange overnight care. Other comments reference 24-7 help during a serious health transition after a hospital stay. A recurring point is that caregivers were matched quickly enough to cover the immediate need, reducing stress for families.

common 27 reviews mention this

Caregivers feel compassionate and dependable

Reviewers frequently describe caregivers as compassionate and dependable in the home.

Across the reviews, families repeatedly single out the caregivers as caring, attentive, and willing to go beyond the basics of support. Multiple reviewers describe leadership and office responsiveness when they had questions or issues. Several comments also emphasize trust—describing the team as honest and the caregivers as people they felt comfortable having in the home.

caveat 5 reviews mention this

Training and scheduling concerns

Some reviewers report problems with training and consistent scheduling.

A smaller set of reviews raises concerns about training, including complaints that employees were untrained and that calls were not handled professionally. Others mention reliability issues like not showing up, alongside broader concerns about how clients are treated. One review also describes difficulty keeping agreed weekly hours due to staffing gaps and replacement coverage arriving closer to shift time.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Nearby Places of Interest

Transportation

Cape Air (0.9 miles)
Midamerica Jet (1.2 miles)
Enterprise Rent-A-Car (3.4 miles)
U-Haul Neighborhood Dealer (4.2 miles)
Yellow Cab (4.3 miles)

Places of Worship

Good Shepherd Church (1.3 miles)
Lewis Lane Baptist Church (2.6 miles)
GracePointe Church (2.9 miles)
Calvary Temple Assembly of God (3.4 miles)
Ignite 360 Church (3.4 miles)
Bridgepointe Church (3.5 miles)
St Stephen Cathedral (3.8 miles)

Restaurants

Arby's (1.6 miles)
Burger King (1.6 miles)
Moonlite Bar-b-q Inn (1.8 miles)
Big Dipper (1.8 miles)
McDonald's (1.9 miles)
Lee's Famous Recipe Chicken (1.9 miles)
Thai Food Owensboro (2 miles)

Pharmacies

Kroger Pharmacy (1.6 miles)
Wilson Family Pharmacy (1.8 miles)
King Drug and Home Care (1.9 miles)
Nation's Medicines (2.4 miles)
Nations Pharmacy (2.4 miles)
Walgreens (2.6 miles)
Emory Centre Pharmacy (3.5 miles)

Physicians

Allergy And Asthma Specialist PSC (1.7 miles)
Miracle-Ear Hearing Aid Center (2.6 miles)
Foust Health Center (3 miles)
Good Dr Richard C Ob Gyn (3 miles)
Advanced Family Practice, Dodie Kirkendoll APRN (3.1 miles)
Bridgewater Medical Center (3.5 miles)
Advantage Eye Care (3.5 miles)

Parks

Jack C Fisher Park (2.5 miles)
Thompson Berry Park (2.6 miles)
Smothers Park (4.1 miles)

Hospitals

River Valley Behavioral Health (2.8 miles)
Riverbend Physical Medicine and Rehabilitation (3.1 miles)
RVBH (3.5 miles)
Breckenridge Diagnostic Center (4.5 miles)
Owensboro Surgery Center (4.6 miles)

Cafes

Panera Bread (3.4 miles)
Starbucks (3.7 miles)
Gramps Coffee & Donuts (4 miles)

Frequently Asked Questions

Where is Home Instead - Owensboro, KY?

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Related Resources

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Home Instead - Owensboro, KY in Owensboro, KY