Hermitage Care And Rehabilitation Center

Pros

• Residents consistently praise the cleanliness and upkeep of the facility, highlighting the efforts of the cleaning crew.
• The nursing staff and CNAs are described as professional, kind, and attentive, providing exceptional care and support to residents.
• Physical and occupational therapists receive high marks for their professionalism and ability to facilitate rehabilitation effectively while maintaining a compassionate approach.
• Meals are well-balanced, freshly prepared, and accommodating to individual requests, contributing to a positive dining experience.
• The variety of engaging activities offered keeps residents active and socialized, fostering a sense of community within the facility.
• Many families express gratitude for the outstanding care their loved ones receive, noting significant improvements in health and wellbeing during their stay.
• Overall, residents feel treated like family by the staff, creating a warm and supportive environment throughout the facility.

Cons

• The food served at Hermitage Care and Rehabilitation Center was described as awful, disappointing many residents and their families.
• Several furnishings in the rooms were noted to be outdated and in need of updating.
• A resident contracted Covid from a staff member, leading to tragic consequences and highlighting concerns about infection control.
• There was a lack of communication from Hermitage following the passing of a resident, leaving the family feeling neglected during a difficult time.
• Personal items belonging to a resident went missing during transfers, causing frustration and disappointment for the family.
• One reviewer expressed regret about choosing the facility for rehab, indicating it did not meet their expectations overall.

Review

A Reflection on the Experiences at Hermitage Care and Rehabilitation Center

The Hermitage Care and Rehabilitation Center has garnered a diverse range of reviews from both residents and their families, painting an intricate picture of life within its walls. Many residents have expressed profound gratitude for their time spent at the facility, highlighting its cleanliness, compassionate staff, and excellent rehabilitation services. One resident, who stayed in the facility for six weeks, emphasized how well-maintained the home was from the moment they arrived. The diligence of the cleaning crew did not go unnoticed, with residents appreciating a consistently tidy environment that contributed to their overall comfort.

The nursing staff at Hermitage has been a recurrent theme of praise across various reviews. Described as professional, kind, and attentive, nurses were often referred to as "angels" by those they cared for. Timely medication delivery and personalized attention were hallmarks of their care approach. The Certified Nursing Assistants (CNAs) similarly received accolades for their prompt assistance whenever needed. They routinely checked on residents even without them calling for help—offering fresh water or simply asking if anything else was required—which underlined an ethos of attentiveness and empathy that many found comforting during their recovery process.

Therapeutic services provided by physical and occupational therapists also drew commendation from residents seeking rehabilitation after surgeries or health crises. Reviewers highlighted that while the therapists demonstrated compassion in their approach, they were also firm enough to ensure individuals reached their full potential within the therapy timeframe. This balance between supportiveness and motivation proved effective in helping residents achieve notable progress during their stays—a sentiment resonated in multiple accounts detailing improved health outcomes during rehabilitation.

Dining experiences at Hermitage further contributed positively to many residents' stays. Several reviews mentioned well-balanced meals served promptly—another facet of care that spoke to the organization's commitment to holistic patient wellness. Flexibility was also evident; staff accommodating special meal requests underscored a personalized dining experience aimed at ensuring satisfaction among residents. Additionally, engaging activities played a crucial role in keeping spirits high among residents—whether through lively games or social gatherings like Happy Hour on Thursdays—the activity coordinators brought joy into daily interactions.

However, it is important to acknowledge more critical perspectives within these accounts too. One family shared a deeply harrowing experience about losing a loved one during her stay following complications due to COVID-19 contracted from staff members. Their disappointment stemmed not just from this tragedy but from what they felt was inadequate communication regarding her care both before her passing and after her transfer to another facility where she ultimately died. Factors such as poor food quality and outdated room furnishings also emerged as points of concern for some reviewers.

On a more positive note, several families reflected on long-term relationships with Hermitage; individuals returning after initial rehab stints often chose the center as permanent residences due to consistent quality of care experienced firsthand over time. Staff members were frequently described as forming close-knit bonds with patients—treating them like family rather than merely clients needing medical attention.

In conclusion, Hermitage Care and Rehabilitation Center illustrates an array of experiences shaped by individual needs and circumstances—from those reveling in supportive environments to others facing heart-wrenching losses amidst extraordinary times marked by global crisis. While many revel in glowing feedback about staff engagement alongside substantial improvement through therapy sessions coupled with enjoyable activities readily available—all contributing towards meaningful recoveries—a balanced examination reveals areas requiring urgent attention toward ensuring holistic resident safety and satisfaction remains paramount throughout its operations moving forward.

Physicians

• Miracle-Ear Hearing Aid Center (0.3 miles)
• Good Dr Richard C Ob Gyn (0.5 miles)
• Advanced Family Practice, Dodie Kirkendoll APRN (0.7 miles)
• Foust Health Center (0.7 miles)
• Advantage Eye Care (1 miles)
• Womens Wellness First (1.4 miles)
• Daviess County Health Center (1.6 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1 miles)
• King Drug and Home Care (1.1 miles)
• Emory Centre Pharmacy (1.1 miles)
• Wilson Family Pharmacy (1.1 miles)
• Danhauer Drug Store (1.2 miles)

Restaurants

• Mendy's Kitchen (0.5 miles)
• Mi Ranchito (0.8 miles)
• Taylors Bar (0.8 miles)
• Thai Food Owensboro (0.9 miles)
• Lee's Famous Recipe Chicken (1 miles)
• Rally's (1 miles)
• McDonald's (1 miles)

Hospitals

• Riverbend Physical Medicine and Rehabilitation (0.6 miles)
• RVBH (0.7 miles)
• Breckenridge Diagnostic Center (1.7 miles)
• Owensboro Surgery Center (1.7 miles)
• Lakhotia, Arpita Norton Childrens Outpatient Center Owensboro (1.7 miles)
• River Valley Behavioral Health (2.4 miles)

Places of Worship

• GracePointe Church (0.8 miles)
• Bridgepointe Church (0.9 miles)
• St Stephen Cathedral (1 miles)
• Diocese of Owensboro (1 miles)
• Lewis Lane Baptist Church (1 miles)
• Blessed Mother Catholic Church (1.4 miles)
• Good Shepherd Church (1.6 miles)

Parks

• Jack C Fisher Park (0.9 miles)
• Smothers Park (1.5 miles)
• Thompson Berry Park (1.6 miles)

Cafes

• Starbucks (1.1 miles)
• Gramps Coffee & Donuts (1.3 miles)
• 18th Street Diner (1.8 miles)
• Panera Bread (2.3 miles)

Transportation

• U-Haul Neighborhood Dealer (1.4 miles)
• Yellow Cab (1.5 miles)
• Cape Air (2.1 miles)
• Enterprise Rent-A-Car (2.3 miles)
• Midamerica Jet (2.3 miles)