Twin Rivers Nursing And Rehabilitation Center
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2420 West Third Street, Owensboro, KY 42301
For more information about senior living options: (844) 490-3973
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Twin Rivers has been remodeled and features a great staff. The staff are kind, caring, and professional, and make residents feel at home. The therapy department is top notch and extremely helpful. There are lots of activities and a nice porch where residents can enjoy coffee. The facility looks great after renovations. The staff show genuine care and affection for residents. The nursing staff and therapy team are outstanding. The facility has vastly improved since renovation and now offers specialized dementia care. New leadership and the team work hard to make residents and families happy.
One reviewer stated the place is terrible and advised others not to send loved ones there after their grandfather's shingles worsened to the point he lost an eye. Another reviewer described Twin Rivers as the most hideous place they've ever seen, with an unbearable smell, and said it should be shut down. A family member said their father was hospitalized with dehydration, infection, and fever, and that no one notified them, with phones left unanswered. One reviewer said the staff was the worst they've seen, with constant drama and inadequate patient care. A commenter reported that patients' beds were broken and not repaired despite repeated reports. Another reviewer called the staff unprofessional and said staffing was over-stretched, with ongoing drama between staff and upper management.Twin Rivers Nursing & Rehab has become a focal point for families sharing a wide range of experiences, from heartfelt gratitude to serious concerns. On one hand, many residents and family members praise the updated facility, the attentive staff, and the opportunities for engagement and therapy. The place has undergone remodeling, and several reviewers note that the environment feels cleaner and more modern than before. They point to the tastefully renovated common areas, a pleasant porch where residents can sit with coffee, and an overall impression that the facility is invested in creating a welcoming space for both residents and their visitors.
Among the most consistently positive observations are the stories about family members who have spent extended periods of time at Twin Rivers. One reviewer notes that their father has been there for three years and has received steady care, with particular emphasis on the staff's reliability and kindness. The mother of another reviewer is also described as being well cared for, with the staff deemed the best and the facility clean and well-maintained. Several people specifically call out a staff member named Robert for going above and beyond to help, reinforcing a sense that, for many families, the people at Twin Rivers are the facility's strongest asset.
Therapy is another area where sentiment runs strongly positive. A guest who stayed for about five to six weeks after a right leg amputation highlights the occupational therapy in combination with physical therapy as the pivotal element of their recovery. The reviewers credit the therapy team with providing the information and tools needed to adapt to life after amputation, underscoring the therapists' supportive and knowledgeable approach. They also describe the broader therapy suite as top-notch, with insurance coverage noted as a practical benefit. The broader care team - nurses, aides, and therapists - are painted as consistently attentive and encouraging, helping the patient feel confident about moving forward.
The emotional dimension of care also appears prominently in the comments. Several accounts describe the deep care shown for residents they've lost, illustrating that many staff members form genuine connections with those in their care. One reviewer recalls staff who cried upon the passing of a beloved family member, and others describe conversations and companionship that helped an elderly relative feel at home, reinforcing the perception that Twin Rivers can function as a supportive, homelike community for some families during difficult times.
Beyond personal anecdotes, reviewers frequently reference renovations and new leadership as indicators of ongoing improvement. A number of comments mention dementia and Alzheimer's care as a dedicated department, with others noting that the facility has grown and refined its approach since the remodel. Phrases like "New leadership" and "team works hard to make residents and families happy" appear multiple times, suggesting that some families view the changes as meaningful steps toward a better experience for residents. The sense of a renewed commitment to care and to fixing past issues comes through in several reviews that speak to passionate management and a generally positive trajectory.
Not all feedback is glowing, however. A subset of reviewers describes Twin Rivers as a place where problems overwhelm positives. One particularly vivid critique expresses that the facility is terrible, citing a situation where a resident's shingles worsened to the point of losing an eye, accompanied by a strong impression of neglect and poor conditions. Another reviewer paints a stark picture of a pervasive odor and a sense that the environment is inhumane, with intentions to report the facility to authorities. These accounts emphasize extreme dissatisfaction and a belief that serious care failures occurred.
Additional negative experiences center on health crises and communication gaps. In one account, a resident allegedly became severely dehydrated and developed an infection while in the facility, and the family notes that they were not informed promptly about the illness until the resident was hospitalized. They also report difficulties reaching the facility by phone during a critical time. Such messages underscore concerns about timely communication and crisis responsiveness, which are central to the trust families place in long-term care facilities.
Other comments hone in on ongoing staffing and cultural issues. A reviewer describes ongoing drama between staff and upper management, labeling the environment as unprofessional and overstretched. Another account complains about broken beds and a lack of timely repairs, coupled with perceptions of rude staff and a general sentiment of not recommending Twin Rivers. Yet another voice references constant shifts in leadership and the sense that, without stable staffing, the quality of care may be inconsistent. Taken together, these reviews illustrate real tensions between institutional change and day-to-day operations as perceived by several families.
In the mix of praise and critique, some reviewers mention communications that feel routine but perhaps impersonal. For example, there are notes about receiving frequent updates about a patient who wasn't personally known to the caller, followed by assurances about a resident who had fallen. These interactions reveal the daily realities of family communication - necessary updates that can feel distant when the connection to a specific loved one isn't clear to the caller.
Overall, Twin Rivers Nursing & Rehab emerges as a place of dualities: many families report warmth, capable therapy, and meaningful renovations that bring visible improvements and a sense of renewed care. Others point to persistent concerns around safety, communication, and staffing that can color the experience in a significantly negative way. For families considering Twin Rivers, the experiences shared here suggest a careful, balanced approach: visit and observe current conditions, ask pointed questions about therapy, staffing ratios, and crisis response, and seek recent state or regulatory records to understand how the facility is currently performing. The facility's trajectory appears to be moving in a positive direction in the eyes of many, even as others remain wary of the gaps they've encountered.
132 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Twin Rivers Nursing And Rehabilitation Center in Owensboro, KY offers a comprehensive range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a beautiful and spacious environment for seniors to call home.
Residents at Twin Rivers can take advantage of various amenities such as a beauty salon, where they can pamper themselves and get their hair done. They also have access to cable or satellite TV for entertainment purposes. The community operates transportation services, allowing residents to easily navigate the local area for errands or social outings. A computer center is available for those who wish to stay connected with loved ones through email or browse the internet.
The dining room offers restaurant-style dining, serving delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure everyone's needs are met. The community also has a kitchenette in each resident's living space for added convenience.
Various spaces are provided for recreation and relaxation. There is a fitness room equipped with exercise equipment to promote physical wellness. A gaming room allows residents to engage in friendly competition and enjoy leisure activities. Outdoor spaces and gardens offer tranquil settings for fresh air, enjoying nature, or socializing with fellow residents.
Twin Rivers takes pride in providing excellent care services round-the-clock. A 24-hour call system ensures that help is always available when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure that residents receive their required medications on time.
The community also emphasizes mental wellness programs, offering activities tailored to promote cognitive stimulation and emotional well-being. Planned day trips and scheduled daily activities keep residents engaged and entertained throughout the week. Resident-run activities allow residents to participate in organizing events according to their interests.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals; Twin Rivers offers easy access to essential services and amenities in the local community.
Overall, Twin Rivers Nursing And Rehabilitation Center provides a warm and nurturing environment where residents can enjoy a vibrant and fulfilling lifestyle while receiving personalized care and support.
Twin Rivers Nursing And Rehabilitation Center is located at 2420 West Third Street, Owensboro, KY 42301 in McLean County, Kentucky
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Interior
