Medco Center-Morganfield

Pros

• The therapy department is described as the best and highly recommended over any other therapists.
• The nurses are great.
• Heather is outstanding, going above and beyond to help with admission and ensure the best care.
• The facility provides the best experience with an attentive staff.
• NA Cassie, Hope, Sara, and Tammy are exceptional.
• The staff and residents feel like a second family at Morganfield Nursing and Rehabilitation.
• The new housekeeping staff are very professional.
• In two months, the rehab helped a resident walk and return home.
• The reviewer would recommend Morganfield Nursing and Rehabilitation to anyone needing a place near Union County.

Cons

• They hate it here since the new administrator arrived, saying it feels like a detention center.
• The facility is owned by a company in New York City with a distant pharmacy in Ohio, and patients have to wait days for life-saving prescriptions.
• It is described as the worst place ever, with perhaps only one staff member who cares.
• Residents are ignored when they ask for something and are shrugged off as if they should be grateful for anything at all.
• They warn others not to bring their loved ones there if they expect them to recover.
• They realize how bad the place is only after living there for a while.
• They report the rehab department has limited equipment (only one bicycle machine and no bed pull-up apparatus) for recovery.

Review

Morganfield Nursing and Rehabilitation in Morganfield, Kentucky appears to be a place where families and residents have had a wide range of experiences, delivered in the same voices that care about honesty and detail. On one end of the spectrum, there are stories of remarkable progress and dedication from the rehabilitation team, underscoring the facility's ability to help people recover after severe injuries and strokes. On the other end, there are concerns about leadership, staffing practices, and resource constraints that have left some families feeling frustrated or worried about the overall environment and efficiency of care. Taken together, these accounts paint a complex picture of a facility with standout strengths in therapy and nursing contact, tempered by structural and administrative challenges that affect daily life for some residents and their loved ones.

A central thread in the most positive remarks is the success of rehabilitation when it came to a patient who fractured her pelvis. Within two months, this patient was walking again and preparing to go home, a trajectory that inspired a strong sense of trust in the rehab program. After a stroke two days before discharge from hospital, she returned to Morganfield's rehab to regain function, and the accounts say she again made progress, walking and using her left arm with the help of the therapy department. Those who observed her recovery repeatedly described the therapy staff as "the best" and the driving force behind her improvements, attributing much of her regained mobility to the quality of treatment she received. Beyond therapy, the broader care team - particularly the nurses - is repeatedly praised for competence and consistency, making a profound impression on families and residents alike. An overall sense is that, when therapy and nursing are able to operate at their best, residents can make meaningful strides back toward home life and independence.

In addition to the concrete progress of individual residents, several accounts highlight the dedication and impact of specific staff members. Heather is singled out for going "above and beyond" to assist with getting a loved one admitted and settled, a factor that many families emphasize as foundational to a positive experience. Within the nursing assistant team, several names surface repeatedly as emblematic of attentive, quality care: Cassie, Hope, Sara, and Tammy are described as exceptional. The housekeeping staff is commended for professionalism, underscoring that good support roles can significantly influence daily comfort and safety. Taken together, these comments suggest that, when a resident's care plan is diligently followed and when staff members establish a compassionate rapport, the facility can feel like a welcoming, supportive environment.

However, many reviewers also express a deep unease about changes that have taken place under a new administrator, with one user bluntly stating, "I hate it here since we have gotten the new administrator. It is now like a detention center!" This sentiment points to a perceived shift in atmosphere and management style that has left some families uncomfortable. The sense is that administrative decisions may have altered routines, supervision, and the overall feel of the facility in ways that affect both residents and visitors. While this perspective does not negate the positive experiences reported by others, it does highlight a tension between strong clinical care in certain areas and broader concerns about governance and environment.

Beyond interpersonal dynamics and administration, there are persistent practical concerns about resources and how care is delivered. Some reviews recount that the facility has begun relying on agency personnel, who are described as coming from local employment agencies and representing a broad mix of backgrounds. The frustration here centers on a perceived lack of responsiveness; requests from families or residents are said to be ignored or shrugged off, leading to dissatisfaction about how care tasks and daily needs are handled. In terms of rehabilitative equipment, reviewers point to a limited toolkit: at times there is only one bicycle machine available, and there is an absence of pull-up equipment for physically challenged residents' beds, as well as a lack of other strengthening apparatus. For families hoping for a robust, comprehensive rehab program, such gaps can be a significant barrier to progress, especially for those with higher rehabilitation goals.

Another layer of concern relates to the facility's ownership and the logistical challenges that accompany it. One account alleges the property is owned and operated by a company based in New York City, with a pharmacy located in Ohio, which can result in long wait times for life-sustaining prescription refills. The frustration is palpable: "they have to wait, sometimes for days." Such logistical distances appear to compound the stress of ongoing medical needs and medication management, amplifying worries about continuity of care and timely access to essential drugs. The combination of ownership structure and operational hurdles has led to strong admonitions from some families about bringing loved ones to the facility if one hopes for smooth, reliable recovery.

Despite these concerns, there are enduring, positive threads from residents who have called Morganfield home for extended periods. A former resident who lived there from 2014 to 2017 describes the staff and residents as a "second family" and notes that friendship and community endured even as many companions passed away. This individual ultimately moved to Henderson, KY, and reports doing well in their own apartment, still recommending the facility to others who need a place near Union County. Another person contends with a simpler assertion: "I'm still living here as a resident now," underscoring that for some people, the community provides stability, familiarity, and ongoing care that suits their needs. These voices reinforce the idea that, when the environment is aligned with the resident's goals and supported by reliable staff, Morganfield can be a positive, humane place to live and recover.

In sum, Morganfield Nursing and Rehabilitation appears to offer a mosaic of experiences. Its rehab programs and dedicated therapy teams can drive meaningful recovery and provide hope for patients facing significant physical challenges, and many staff members are described as compassionate, capable, and dependable. Yet the same facility faces pointed criticisms about administration, the consistency of staff, resource availability, and the complexities of managing care under a corporate structure that spans multiple locations. For families evaluating Morganfield, the message is nuanced: there are concrete, encouraging examples of progress and care that can transform a patient's outlook, but there are also systemic issues that require careful consideration, dialogue with administrators, and ongoing advocacy to ensure every resident receives timely, comprehensive care in a respectful and safe environment.

Hospitals

• Extendicare Homes (0.1 miles)
• Etherton Chiropractic Clinic (16.7 miles)
• Ferrell Hospital (20.5 miles)

Restaurants

• Long John Silver's (0.3 miles)
• Subway (0.3 miles)
• Taco Bell (0.3 miles)
• McDonald's (0.5 miles)
• Markos Grill (0.5 miles)
• Hong Kong Chinese Restaurant (0.5 miles)
• El Mexicano (0.6 miles)

Places of Worship

• Northside Baptist Church (0.4 miles)
• Southern Baptist Convention (0.4 miles)
• Southern Baptist Convention (0.6 miles)
• Macedonia Free Will Baptist Church (0.6 miles)
• Morganfield UMC (0.7 miles)
• Bowman Chapel CME Church (1.1 miles)
• McGee Temple Church of God & Christ (1.1 miles)

Pharmacies

• Walmart Pharmacy (0.4 miles)
• Clements Discount Drugs (0.5 miles)
• Corner Drug Store of Sturgis (10.6 miles)
• Clay Drugstore (15.2 miles)
• CVS Pharmacy (17.2 miles)
• Barry's Pharmacy (20.8 miles)
• Walgreens (20.9 miles)

Physicians

• Bebout Family Medicine (0.5 miles)
• Deaconess Clinic (2.2 miles)
• Cbdandhealingyourself (10.3 miles)
• Shawneetown Healthcare Clinic (15.6 miles)
• Webster County Family Medicine (16.4 miles)
• Deaconess Regional Lab & X-Ray (16.8 miles)
• David Julian MD (16.8 miles)

Parks

• Park (0.5 miles)
• Imagination Station (17.2 miles)
• Rim Rock Recreational Trail (20.4 miles)

Cafes

• Ground on Main Bakery Cafe (0.6 miles)
• Hometown Cafe (21.2 miles)

Transportation

• Bus Stop (1.6 miles)
• U-Haul (14.2 miles)
• Evansville Western Railway (16.6 miles)
• U-Haul Neighborhood Dealer (17.1 miles)
• Tri State Kite Sales (17.6 miles)