106 West Clay Street, Elizabethtown, KY 42701
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Signature HealthCARE of Elizabethtown emerges from these varied experiences as a place that many families come to rely on for compassionate care, thoughtful attention, and a clean, well-organized environment. Across the accounts, the facility is described as fresh and immaculate, with a fresh, clean atmosphere that the housekeeping and maintenance teams keep running smoothly. The short-term rehab unit, in particular, is highlighted for its effective therapy offerings and for helping residents regain independence so they can function well at home. What stands out most in these reflections is how consistently the staff - nurses, CNAs, therapists, and support teams - are praised for their kindness, attentiveness, and skilled care.
A central thread running through the reviews is the extraordinary dedication of certain staff members who became trusted anchors for families. Tonya, in admissions and as a consistent point of contact, is repeatedly singled out for going "above and beyond." Several reviewers describe Tonya as compassionate, patient, and professional, treating families with the care and respect they would expect from a trusted relative. She is credited with guiding families through every step of the process, making room assignments quickly when timelines were tight, and keeping communications open. Michele, another standout member of the team, is frequently mentioned for her helpfulness, warmth, and ability to coordinate care and discharge planning in a calm, reassuring manner. Together, Tonya and Michele are portrayed as a formidable duo who help families feel seen and supported during stressful times.
Beyond these two individuals, the broader clinical staff receives a great deal of praise. The nursing team is described as amazing and exceptionally attentive, with some nurses standing out as particularly caring and dedicated. CNAs are lauded for their daily, hands-on care and consistent presence at the bedside, while physical therapy, occupational therapy, and speech therapy are recognized as top-notch components of the rehab program. The Restorative Nursing Programs are noted as part of the comprehensive approach to maintaining or restoring function, with the overall message that residents are treated with professional, compassionate care aimed at returning them to independence whenever possible. The facility's atmosphere supports not just medical care, but emotional and mental engagement through life-enrichment activities and meaningful interaction.
Discharge and transition experiences are another recurring theme. Several reviewers emphasize how the staff help residents and families navigate the process with clarity and reassurance. Michele's role in discharges is repeatedly highlighted as stress-free and well-coordinated, and many accounts underscore the sense that the team works to ensure a smooth handoff to home or to the next level of care. Families feel confident leaving their loved ones in the facility's care, largely because of the dependable, communicative approach of Tonya, Michele, and the rest of the IDT (interdisciplinary team). The sense of belonging and warmth - the feeling that staff treat residents as family - permeates these reports and contributes to a strong overall trust in the facility.
However, not all experiences were uniformly positive, and some reviewers point to concerns with social services. Several accounts describe frustration with social services, citing rude or uncaring behavior, missed calls, and miscommunications that caused stress during what is already a difficult time for families arranging care for loved ones. One reviewer notes specific instances of false information, wrong screening details, and a lack of timely responses, which added heartache rather than relief. These voices call for improvements in how social services engage with families, even as they acknowledge that other parts of the facility - especially the caregiving teams and admissions staff - were supportive and capable. The contrast underscores an important nuance: while the direct clinical and caregiving staff are often praised for their warmth and competence, the administrative and social services components can be a source of frustration if not consistently attentive.
Overall, the collective sentiment paints Signature HealthCARE of Elizabethtown as a place where many residents and families find relief and trust. It is described as a great place to stay for rehab or long-term care, supported by passionate staff who show dedication in meaningful, everyday ways. The leadership and frontline teams - especially Tonya, Michele, Pam Finch (noted as the head of the nursing staff), and the rest of the nursing and therapy staff - are celebrated for their professionalism, compassion, and hands-on care. The setting itself - clean facilities, renewed equipment, and a welcoming, home-like atmosphere - complements the human touch that reviewers repeatedly highlight.
In closing, these reflections portray a facility that excels in delivering patient-centered care, with a few notable areas for growth. The care provided by the nursing team, CNAs, and therapists is consistently described as exemplary, with many residents and families feeling profoundly helped, supported, and understood. The admissions and discharge process is frequently described as handled with care and efficiency, thanks largely to Tonya and Michele, who emerge as trusted advocates for families. While social services receive mixed feedback and appear to be an area in need of improvement, the overwhelming impression left by the majority of reviewers is one of gratitude, trust, and a strong recommendation to others seeking attentive, compassionate care for loved ones at Signature HealthCARE of Elizabethtown.
Jackson Family Care Home I is an assisted living community located in Elizabethtown, KY. We pride ourselves on providing a warm and welcoming environment for our residents, with a range of amenities designed to make their stay comfortable and enjoyable. Our fully furnished rooms come equipped with cable or satellite TV, Wi-Fi/ high-speed internet, and telephone services to keep residents connected to the outside world.
Our dining room offers delicious meals prepared by our experienced staff, who are trained in meeting special dietary restrictions such as diabetes diets. We also provide assistance with activities of daily living, including bathing, dressing, and transfers, as well as medication management to ensure our residents receive the care they need.
At Jackson Family Care Home I, we believe in promoting social interaction and mental wellness among our residents. We offer a variety of resident-run activities and scheduled daily activities to keep them engaged and entertained. Additionally, we have outdoor spaces and a beautiful garden where residents can relax and enjoy nature.
We understand the importance of coordinating with healthcare providers, so we provide move-in coordination services and transportation arrangements for medical appointments. With 37 nearby physicians, 10 pharmacies, and 4 hospitals in close proximity, our residents have convenient access to healthcare services.
Nearby are also various amenities that our residents can enjoy during their stay. This includes 1 cafe for a leisurely outing or catch up with friends or family members. There are also 3 parks nearby for those who love the outdoors and enjoy nature walks or picnics. With 34 restaurants in the vicinity, there are plenty of options for dining out when desired.
Furthermore, we understand the significance of spirituality in our residents' lives. Therefore, we have 10 places of worship close by where they can engage in religious or spiritual practices.
At Jackson Family Care Home I, we strive to create a comfortable and supportive community for our residents where they can feel at home while receiving the care they need.
Jackson Family Care Home I is located at 106 West Clay Street, Elizabethtown, KY 42701 in Hardin County, Kentucky
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