Jackson Family Care Home I

106 West Clay Street, Elizabethtown, KY 42701

For more information about senior living options: (844) 490-3973

4.7 from 80 reviews
5 stars
70
4 stars
2
3 stars
2
2 stars
2
1 stars
4

Assisted Living

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    Overall Review of Jackson Family Care Home I

    Pros

    • pro The cleaning and maintenance crew are great.
    • pro The nurses are very caring and attentive.
    • pro Therapy services are great and considerate.
    • pro Syrene is always ready to help.
    • pro The rehab department helps residents recover and regain independence at home.
    • pro Tonya consistently goes above and beyond to assist families.
    • pro The nursing staff is amazing and treated like family.
    • pro The building and patient rooms are spotless and well kept.
    • pro Physical therapy is top-notch.
    • pro Life enrichment activities keep residents mentally engaged and emotionally fulfilled.
    • pro Signature HealthCARE at Elizabethtown is highly recommended by families.
    • pro The staff are kind, courteous, and supportive, especially during difficult times.

    Cons

    • pro Social services were rude and uncaring.
    • pro They ignored the caller's phone calls.
    • pro They made false accusations due to wrong information.
    • pro They did not answer the phone because they knew it was the caller.
    • pro The reviewer felt they were treated as a burden by the social services staff.
    • pro Their actions caused stress and heartache for the family.
    • pro The reviewer hopes this is addressed so no one else is treated the same.

    Review

    Signature HealthCARE of Elizabethtown emerges from these varied experiences as a place that many families come to rely on for compassionate care, thoughtful attention, and a clean, well-organized environment. Across the accounts, the facility is described as fresh and immaculate, with a fresh, clean atmosphere that the housekeeping and maintenance teams keep running smoothly. The short-term rehab unit, in particular, is highlighted for its effective therapy offerings and for helping residents regain independence so they can function well at home. What stands out most in these reflections is how consistently the staff - nurses, CNAs, therapists, and support teams - are praised for their kindness, attentiveness, and skilled care.

    A central thread running through the reviews is the extraordinary dedication of certain staff members who became trusted anchors for families. Tonya, in admissions and as a consistent point of contact, is repeatedly singled out for going "above and beyond." Several reviewers describe Tonya as compassionate, patient, and professional, treating families with the care and respect they would expect from a trusted relative. She is credited with guiding families through every step of the process, making room assignments quickly when timelines were tight, and keeping communications open. Michele, another standout member of the team, is frequently mentioned for her helpfulness, warmth, and ability to coordinate care and discharge planning in a calm, reassuring manner. Together, Tonya and Michele are portrayed as a formidable duo who help families feel seen and supported during stressful times.

    Beyond these two individuals, the broader clinical staff receives a great deal of praise. The nursing team is described as amazing and exceptionally attentive, with some nurses standing out as particularly caring and dedicated. CNAs are lauded for their daily, hands-on care and consistent presence at the bedside, while physical therapy, occupational therapy, and speech therapy are recognized as top-notch components of the rehab program. The Restorative Nursing Programs are noted as part of the comprehensive approach to maintaining or restoring function, with the overall message that residents are treated with professional, compassionate care aimed at returning them to independence whenever possible. The facility's atmosphere supports not just medical care, but emotional and mental engagement through life-enrichment activities and meaningful interaction.

    Discharge and transition experiences are another recurring theme. Several reviewers emphasize how the staff help residents and families navigate the process with clarity and reassurance. Michele's role in discharges is repeatedly highlighted as stress-free and well-coordinated, and many accounts underscore the sense that the team works to ensure a smooth handoff to home or to the next level of care. Families feel confident leaving their loved ones in the facility's care, largely because of the dependable, communicative approach of Tonya, Michele, and the rest of the IDT (interdisciplinary team). The sense of belonging and warmth - the feeling that staff treat residents as family - permeates these reports and contributes to a strong overall trust in the facility.

    However, not all experiences were uniformly positive, and some reviewers point to concerns with social services. Several accounts describe frustration with social services, citing rude or uncaring behavior, missed calls, and miscommunications that caused stress during what is already a difficult time for families arranging care for loved ones. One reviewer notes specific instances of false information, wrong screening details, and a lack of timely responses, which added heartache rather than relief. These voices call for improvements in how social services engage with families, even as they acknowledge that other parts of the facility - especially the caregiving teams and admissions staff - were supportive and capable. The contrast underscores an important nuance: while the direct clinical and caregiving staff are often praised for their warmth and competence, the administrative and social services components can be a source of frustration if not consistently attentive.

    Overall, the collective sentiment paints Signature HealthCARE of Elizabethtown as a place where many residents and families find relief and trust. It is described as a great place to stay for rehab or long-term care, supported by passionate staff who show dedication in meaningful, everyday ways. The leadership and frontline teams - especially Tonya, Michele, Pam Finch (noted as the head of the nursing staff), and the rest of the nursing and therapy staff - are celebrated for their professionalism, compassion, and hands-on care. The setting itself - clean facilities, renewed equipment, and a welcoming, home-like atmosphere - complements the human touch that reviewers repeatedly highlight.

    In closing, these reflections portray a facility that excels in delivering patient-centered care, with a few notable areas for growth. The care provided by the nursing team, CNAs, and therapists is consistently described as exemplary, with many residents and families feeling profoundly helped, supported, and understood. The admissions and discharge process is frequently described as handled with care and efficiency, thanks largely to Tonya and Michele, who emerge as trusted advocates for families. While social services receive mixed feedback and appear to be an area in need of improvement, the overwhelming impression left by the majority of reviewers is one of gratitude, trust, and a strong recommendation to others seeking attentive, compassionate care for loved ones at Signature HealthCARE of Elizabethtown.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Jackson Family Care Home I is an assisted living community located in Elizabethtown, KY. We pride ourselves on providing a warm and welcoming environment for our residents, with a range of amenities designed to make their stay comfortable and enjoyable. Our fully furnished rooms come equipped with cable or satellite TV, Wi-Fi/ high-speed internet, and telephone services to keep residents connected to the outside world.

    Our dining room offers delicious meals prepared by our experienced staff, who are trained in meeting special dietary restrictions such as diabetes diets. We also provide assistance with activities of daily living, including bathing, dressing, and transfers, as well as medication management to ensure our residents receive the care they need.

    At Jackson Family Care Home I, we believe in promoting social interaction and mental wellness among our residents. We offer a variety of resident-run activities and scheduled daily activities to keep them engaged and entertained. Additionally, we have outdoor spaces and a beautiful garden where residents can relax and enjoy nature.

    We understand the importance of coordinating with healthcare providers, so we provide move-in coordination services and transportation arrangements for medical appointments. With 37 nearby physicians, 10 pharmacies, and 4 hospitals in close proximity, our residents have convenient access to healthcare services.

    Nearby are also various amenities that our residents can enjoy during their stay. This includes 1 cafe for a leisurely outing or catch up with friends or family members. There are also 3 parks nearby for those who love the outdoors and enjoy nature walks or picnics. With 34 restaurants in the vicinity, there are plenty of options for dining out when desired.

    Furthermore, we understand the significance of spirituality in our residents' lives. Therefore, we have 10 places of worship close by where they can engage in religious or spiritual practices.

    At Jackson Family Care Home I, we strive to create a comfortable and supportive community for our residents where they can feel at home while receiving the care they need.

    Nearby Places of Interest

    Places of Worship

    • Embry Chapel Ame Church (0.1 miles)
    • Zion Pentecostal Church (0.3 miles)
    • Evangel World Prayer Center of Elz (0.4 miles)
    • Baptist Church Cross Roads (0.9 miles)
    • Victory Faith Christian Center (0.9 miles)
    • Our Lady Of The Sheets Church (0.9 miles)
    • Metropolitan Community Church (1.4 miles)

    Restaurants

    • Gulf Coast Connection Seafood Market (0.2 miles)
    • Bourbon Barrel Tavern (0.5 miles)
    • The Wicked Eyed Woman (0.5 miles)
    • Back Home Restaurant (0.6 miles)
    • Etown Donut (0.7 miles)
    • Taco Bell (0.9 miles)
    • KFC (0.9 miles)

    Pharmacies

    • Walgreens (1.2 miles)
    • Nations Medicines (1.4 miles)
    • Apothecare Pharmacy II (1.7 miles)
    • Etown Pharmacy (1.7 miles)
    • Apothecare Pharmacy II at Cardinal (1.9 miles)
    • Walgreens (2 miles)
    • Epic Pharmacies (2.1 miles)

    Physicians

    • Heartland Anesthesia Consultants PSC (1.2 miles)
    • The Children's Clinic PSC (1.3 miles)
    • Advanced Practice Associates (1.4 miles)
    • Navinchandra Ramji Shah (1.4 miles)
    • Cammack, Veronica Pediatric Associates of Elizabethtown (1.5 miles)
    • Pediatric Associates (1.5 miles)
    • McCleerey Family Medicine (1.5 miles)

    Hospitals

    • Hardin Memorial Hospital (1.7 miles)
    • HealthSouth Lakeview Outpatient (1.9 miles)
    • Davita Woodland Dialysis (2.7 miles)
    • Hardin Memorial Hospital Rehab (2.9 miles)

    Parks

    • Elizabethtown Sports Park (2 miles)
    • Freeman Lake (2.3 miles)
    • Freeman Lake Dog Park (2.8 miles)

    Theaters

    • Crowne Pointe Theatre (2.5 miles)

    Cafes

    • Starbucks (2.5 miles)

    Frequently Asked Questions

    Where is Jackson Family Care Home I?

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