317 Oddville Avenue, Cynthiana, KY 41031
For more information about senior living options: (844) 490-3973
Reviews about Parkside/Parkside Manor present a wide gulf between sparkling praise and sharp critique, with the place often described in two very different lights. On one end, several readers gush about the aesthetic and atmosphere: it's "the most beautiful place I've ever seen," a campus that feels clean, fresh, and well cared for. They notice a distinct, pleasant odor in the building, a vibe of daisies and cleanliness as soon as the doors are crossed. Residents and visitors alike mention rooms and floors that feel spotless, and they attribute this to diligent cleaning and maintenance. The 2nd shift, in particular, is praised for staying on top of residents' needs, suggesting a coordinated, responsive staff presence during the day-to-day routine.
In these positive accounts, the staff are repeatedly described as kind, friendly, and pleasant to interact with. The people who live and work there are felt to be well spoken and courteous, contributing to a sense of warmth and hospitality. There's a recurring sense that the facility isn't merely functional but welcoming, where helpfulness shows up in ordinary moments - someone willing to serve a good meal, or to make sure the environment remains clean and orderly. Several reviewers emphasize the sensory and emotional cues - clean rooms, a good smell in the building, a calm atmosphere - that reinforce the impression of a well-run operation. The social term appears with a note of caution: "Dont FALL IN LOVE WITH YOUR COWORKERS," suggesting a blend of lighthearted workplace culture amid the care setting.
Yet the same collection of impressions includes deeply troubling counterpoints. One reader speaks of a much more negative past, recounting being a resident years ago and describing Parkside Manor as "nothing more than just a long-term homeless shelter" where both management and owners failed to show care for residents. According to this account, residents would lie in bed and some would pass away without the attention or compassion they expected. This perspective paints a stark contrast to the gleaming, well-kept image, casting a shadow over the institution's ability to provide genuine, person-centered care and signaling concerns about administrative priorities, resource allocation, and the overall ethos of the facility from a resident's point of view.
There is also a claim of improvement under new leadership. One reviewer notes that there is "a much better manager now," and credits this change with positive shifts and ongoing changes for the better. This note of transformation hints at a dynamic situation: even among critics, there is space for acknowledgment that leadership changes can alter the culture and the daily experience for residents. The sentiment here is cautiously optimistic, implying that the quality of care and responsiveness may vary by leadership and time, and suggesting that continued improvements might be possible with steady guidance.
But the critique continues in a more personal and forceful vein in other posts. A different voice condemns a specific manager by name - Stacy Miller - claiming she refused to fill out essential paperwork for a pregnant daughter, which caused significant stress and health concerns. The accusation is pointed and personal: the manager is described as bitter and mean, with the reviewer invoking a moral tone, even saying, "may God have mercy on her for what we do unto others will be done unto us." This particular thread weighs heavily on the potential impact of administrative practices on residents' health and families, highlighting how a single administrative decision can color the entire perception of a facility.
Compounding these concerns is a separate complaint about customer service and accessibility. Another reviewer reports the worst experience with admissions, having repeatedly tried to reach someone for over a week, being told to leave messages, and never receiving a return call. This account echoes a broader anxiety: urgent situations being met with delayed responses or a lack of communication, which can be especially distressing when hospitalizations, medical needs, or eligibility matters are at stake. Taken together, this perspective underscores a reliability issue - whether the administrative core of Parkside Manor can respond quickly and effectively when residents or families need help most.
Taken as a whole, the collection of reviews presents Parkside/Parkside Manor as a place of notable contrasts. For some, it represents a beautiful, clean, and friendly environment where staff go the extra mile to meet residents' needs, and where a new manager or fresh leadership has begun to steer improvements. For others, it stands as a place of serious concern: experiences of neglect, bureaucratic obstruction, and a sense that residents' well-being can be sacrificed to administrative inertia or staff misalignment. The divergent voices suggest a complex reality in which the day-to-day experience at Parkside can swing sharply depending on shifts, leadership, and individual interactions with staff.
What emerges is a picture of a facility with considerable potential and equally considerable peril, depending on where you look and when. There are undeniable positives - cleanliness, atmosphere, the existence of caring staff on certain shifts, and moments of genuinely favorable service. There are also powerful warnings about management decisions, responsiveness, and the emotional toll of administrative barriers on residents and their families. The result is a place that inspires both affection and alarm, with its true quality likely residing somewhere along a spectrum that shifts over time and with leadership.
Parkside Manor I is a premier assisted living community located in Cynthiana, KY. Our community offers a wide range of amenities and care services to cater to the unique needs and preferences of our residents.
For the convenience and enjoyment of our residents, we provide a beauty salon where they can pamper themselves and a fully equipped fitness room for those who wish to stay active. Our on-site computer center ensures that residents can stay connected with their loved ones through Wi-Fi/high-speed internet. The gaming room and small library offer opportunities for entertainment and leisure activities.
Residents can enjoy delicious meals in our elegant dining room with restaurant-style dining services. We accommodate special dietary restrictions to ensure that every resident receives nutritious meals tailored to their specific needs. Additionally, our kitchenettes allow residents to prepare their own meals if they prefer.
Our dedicated staff is available 24/7 to provide supervision and assistance with daily activities such as bathing, dressing, transfers, and medication management. For those with diabetes, we offer specialized diets to help manage their condition effectively.
At Parkside Manor I, we prioritize the overall well-being of our residents. We have a wellness center where various health programs are conducted regularly. Residents can also benefit from our housekeeping services, move-in coordination assistance, and transportation arrangement for medical appointments or other outings.
The community also boasts beautiful outdoor spaces such as gardens where residents can relax and enjoy nature's beauty. In addition to planned day trips organized by our concierge services, we encourage resident-run activities and offer scheduled daily activities to keep our residents engaged and entertained.
Our location provides convenient access to nearby amenities such as cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that our residents have easy access to necessary services without having to travel long distances.
Parkside Manor I is dedicated to providing personalized care in a warm and inviting environment where seniors can thrive physically, mentally, and socially.
Parkside Manor I is located at 317 Oddville Avenue, Cynthiana, KY 41031 in Scott County, Kentucky
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