Fountain Circle Care & Rehabilitation Center in Winchester, KY
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200 Glenway Road, Winchester, KY 40391
For more information about senior living options: (844) 490-3973
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The staff at Fountain Circle is amazing and genuinely cares for residents. The physical therapy department is excellent and effective. The facility is clean, well maintained, and welcoming. The administrator is caring and responsive to concerns. Loretta, the social worker, is helpful, reliable, and follows through. Pam Pink, the front desk receptionist, is warm, welcoming, and helpful. There is a strong sense of community and family among staff and residents. The center offers a comprehensive activities program that keeps residents engaged.
The facility is described as a disgrace to the healthcare industry, with claims of willful neglect. Families say a loved one's death was the result of neglect and poor care. The building reeked of urine, and the rooms were filthy and poorly maintained. The food is reported as awful, cold, and heavily processed. Staff are described as unprofessional, uncaring, and slow to respond to call lights. There are reports of dangerous conditions, such as broken toilets and unsafe bathrooms. Pain management is inconsistent, with medications delayed or denied. The place is reportedly understaffed and mismanaged, leading to missed treatments and delays. Some reviews state they wouldn't even trust the facility with a dog, signaling extreme dissatisfaction.Fountain Circle Care & Rehabilitation Center in Winchester is best suited for families prioritizing a rehab?driven environment where the therapy program is central, and care staff cultivate a warm, home?like atmosphere. It works well for seniors who respond positively to hands?on rehabilitation, consistent interaction with therapists and nurses, and a community that's active with social and therapeutic programming. The facility also appeals to families seeking a place that feels personal and family oriented, with leadership that appears engaged and accessible. However, this is not a universal fit: those who require relentlessly uniform staffing, immaculate cleanliness, and ironclad safety oversight should consider alternatives and verify that the current leadership and daily operations can meet those standards consistently.
The strongest appeal rests with the rehab and therapy ecosystem. Multiple reviews highlight an outstanding therapy team that can deliver meaningful gains, with specific praise for therapists, nurses, and rehabilitation aides who coordinate well and push for progress. The building is described as clean and well maintained on many shifts, and the broader care culture emphasizes attentiveness and respect. Residents and families frequently remark on compassionate staff, a robust activities calendar, and a sense that care teams treat residents like family. Administrative leadership has also been cited as increasingly responsive, with positive notes about communication and problem?solving from the administrator and social services staff.
But the caveats are significant and repeatedly echoed. A substantial portion of reviews centers on alleged neglect, unsafe conditions, and inconsistent care, including reports of bedsores, delayed pain management, and missed medications. Complaints span from basic responsiveness - call bells ignored or answered late - to more alarming issues such as unsafe bathroom environments, room and facility odors, and a perceived lack of proactive maintenance. Several accounts describe poor discharge planning, abrupt transfers, or communication gaps that left families feeling uninformed about a loved one's condition or plan. The tone of these reviews underscores a trust risk that cannot be dismissed, especially for residents with high care needs.
Those pros versus cons create a nuanced calculus. For families whose primary objective is rehabilitation and a nurturing milieu that supports activity and personal connections, Fountain Circle's therapy vigor and resident?centric ethos can deliver tangible benefits that offset some discomfort with environment or occasional delays in service. When management is visibly engaged and the care team is praised for consistency and compassion, the risk framework looks more tolerable. Yet persistent reports of safety lapses, inconsistent med administration, and communication failures temper enthusiasm and should prompt rigorous, up?front scrutiny before admission.
From a decision?making standpoint, prospective families should lean into concrete, practice?oriented questions. Before committing, request recent state survey results, inquire about current staffing ratios on various shifts, and observe the response times to call lights. Demand a clear, written care plan with milestones, and insist on direct access to the administrator during tours. Speak with current residents and families at length about discharge planning, daily routines, and how concerns are handled. If possible, arrange a trial or monitor milestones for the first 30?60 days, with explicit expectations around pain control, mobility goals, and daily hygiene and dining standards.
Ultimately, Fountain Circle represents a genuine choice for those who value strong rehab outcomes and an apparent sense of community, while acknowledging a meaningful safety and consistency risk for others. It is wise to compare with other Winchester options that may offer higher staffing stability, tighter quality controls, and more transparent accountability. For families with the bandwidth to supervise care closely and a preference for an engaged, therapy?first model, Fountain Circle can be a compelling fit. For those requiring near?faultless safety and reliability, exploring alternatives or complementing care with home health supports may produce more predictable, stress?free outcomes.
179 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Blue Grass (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Fountain Circle Care & Rehabilitation Center is an assisted living community located in Winchester, KY. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
Our amenities include a beauty salon, where residents can get pampered and feel their best. We also provide cable or satellite TV in each room, so residents can relax and enjoy their favorite shows. For transportation needs, we offer community-operated transportation as well as assistance in arranging non-medical transportation to doctors appointments.
At Fountain Circle, we understand the importance of staying connected in today's digital age. That's why we have a computer center and Wi-Fi/high-speed internet access available for residents to use at their convenience. Our fully furnished rooms provide a comfortable living space, while private bathrooms offer convenience and privacy.
Mealtimes are an important part of our community experience. Residents can enjoy delicious meals prepared by our dedicated staff in our dining room with restaurant-style service. We accommodate special dietary restrictions to ensure that everyone's needs are met.
To enhance the overall well-being of our residents, we offer various activities and programs. Our fitness room provides opportunities for exercise and physical activity, while our wellness center promotes mental wellness through engaging programs. Scheduled daily activities and resident-run activities encourage social interaction and a sense of belonging.
In terms of care services, Fountain Circle has 24-hour call systems and supervision to ensure the safety of our residents at all times. Our trained staff is available to assist with activities of daily living, such as bathing, dressing, and transfers. Medication management is provided to ensure that medications are taken correctly.
Located near cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, Fountain Circle offers easy access to essential services within the community.
At Fountain Circle Care & Rehabilitation Center in Winchester, KY, we strive to create a supportive environment where our residents can thrive while receiving the care they need.
Fountain Circle Care & Rehabilitation Center is located at 200 Glenway Road, Winchester, KY 40391 in Montgomery County, Kentucky
Fountain Circle Care & Rehabilitation Center on seniors.fyi includes 14 photos including images showing interior, landscaping, healthcare, exercise equipment, building, bedroom, dining, outdoors, and more.
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