Fountain Circle Care & Rehabilitation Center

Pros

• The staff at Fountain Circle Health and Rehabilitation is described as friendly and supportive, treating residents like family.
• Families appreciate the constant communication and updates provided by the staff about their loved ones' care.
• Residents benefit from various activities and programs, creating a sense of community and engagement.
• The facility offers different levels of care, demonstrating their capability to handle various needs.
• Many families felt reassured knowing their loved ones received attentive care during difficult times.
• Some reviews mention the cleanliness of the rooms and overall positive experiences with the care received at Fountain Circle.

Cons

• The facility is filthy and has terrible staff, leading to unresponsive nursing care.
• Patients had to endure long wait times for assistance and were neglected when they needed help.
• The food served is of poor quality and unappetizing, making it difficult for patients to eat properly.
• Serious medical conditions, like pneumonia, were misdiagnosed or overlooked by the staff.
• There are reports of cruel treatment and inappropriate hygiene practices by staff members.
• The Alzheimer’s section is inadequately sized and lacks proper communication regarding patient care.
• Overall management appears to be poor, with a significant lack of investment in patient well-being and facility cleanliness.

Review

When considering a long-term care facility, experiences can vary widely, as evidenced by the mixed reviews of Fountain Circle Health and Rehabilitation. Several families recounted harrowing situations regarding inadequate care and distressing conditions in the facility. One reviewer described their brother's experience after being transferred from a hospital, stating that the atmosphere was "filthy" and the help was severely lacking. Promised a private room, he ended up sharing with a long-term resident. During his nine days there, his health deteriorated significantly—he had to be taken to the emergency room twice for severe issues like pneumonia. The staff's dismissive attitude towards serious health concerns left much to be desired; at one point, they misdiagnosed him as having merely a chest cold when in reality he was critically ill.

Others echoed similar sentiments about poor staffing and subpar treatment. A family member described how their loved one faced unsanitary conditions, where medications were left unchecked on bedside tables without ensuring patients actually took them. Delays in responding to basic needs resulted in significant health complications for some residents, showcasing systemic issues within the facility attributed to staffing shortages. In one extreme case, neglect led to infection that escalated into septic shock for a patient who had been waiting far too long for assistance with using the restroom.

On the contrary, there are glowing testimonials from families who found comfort in Fountain Circle’s services during difficult times. Some expressed gratitude towards the compassionate staff who provided excellent care to their loved ones despite initial reservations about cleanliness and organization upon arriving at the facility. These individuals reported being well-informed about their family members’ progress and said that communication remained consistent throughout their stays. For families navigating challenging decisions regarding elderly care or rehabilitation needs amidst crises like COVID-19 protocols, these positive encounters offered reassurance.

However, even those who appreciated certain aspects noted shortcomings as well—like repetitive meal options or lack of intensity in rehabilitation exercises—but acknowledged these did not overshadow their satisfaction with overall care received by their relatives during recovery phases. A particular review highlighted how supportive staff were not only de facto caregivers but also compassionate listeners during family discussions about transitional challenges.

Despite some positive remarks highlighting friendly interactions among staff members and engaging activities available for residents—such as communal church services and social games—several reviews pointed out feelings of confinement experienced by patients suffering from Alzheimer’s disease due to spatial limitations within dedicated sections of the facility. Although caregivers exhibited kindness toward residents, there seemed to be an underlying desire for better understanding of individualized needs among patients with cognitive decline—a clear indication that improvement is necessary.

Lastly, one poignant reflection crystallized why many families chose this place despite its flaws: emotional support amidst overwhelming circumstances made it easier for them to trust Fountain Circle with beloved family members’ care. Many felt assured knowing that skilled professionals were there providing attentive service tailored specifically toward each person’s unique needs—they witnessed firsthand how deeply involved staff became in ensuring dignity while guiding them through challenging transitions associated with placing elderly individuals into managed care settings.

In conclusion, Fountain Circle Health and Rehabilitation appears as a complex blend of exceptional caregiving alongside troubling instances of neglectful practices necessitating attention across all levels—from management down through daily operations—to guarantee every resident receives dignified treatment worthy of any individual facing life-altering challenges related to aging or medical recovery processes.

Restaurants

• Wendy's (0.5 miles)
• Applebee's (0.6 miles)
• Burger King (0.6 miles)
• McDonald's (0.6 miles)
• Fazoli's (0.6 miles)
• Rally's (0.8 miles)
• Arby's (0.8 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (10.5 miles)
• Starbucks (11.5 miles)

Physicians

• Kentucky Orthopedics Center (0.7 miles)
• Winchester Medical Associates (1 miles)
• Andreas & Pica MDs (1 miles)
• Parell William (1.4 miles)
• Premier Eye Care (1.4 miles)
• Ear, Nose, and Throat Dr Makdessian (1.4 miles)
• Winchester Neurology PSC (1.5 miles)

Hospitals

• Clark Regional Medical Center (1.4 miles)
• Continuing Care Hospital (12.3 miles)

Pharmacies

• Home Convalescent Aids (1.5 miles)
• Good Neighbor Pharmacy (1.5 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.6 miles)
• Good Neighbor Pharmacy (2.9 miles)
• Clark County Pharmacy (3 miles)
• Walgreens (10.4 miles)

Places of Worship

• General Conference Of Seventh-Day Adventists (3.5 miles)
• Christian South Irvine Church (3.6 miles)
• Mt Zion Christian Church (4.9 miles)
• Goshen Primitive Baptist Church (7.9 miles)
• Ephesus Baptist Church (8.1 miles)
• Bethlehem Christian Church (11.5 miles)

Parks

• Pleasant Ridge Park (10.4 miles)
• Jacobson Park Dog Park (11 miles)
• Jacobson Park (11.4 miles)

Theaters

• Regal Hamburg Pavilion IMAX & RPX (11.2 miles)