Martin's Rest Home Inc

Pros

• Parkside is described as the most beautiful place the reviewer has ever seen.
• The staff are kind and friendly.
• The second shift is consistently on top of residents' needs.
• The rooms and floors are kept very clean.
• They are always serving good food.
• The building has a fresh smell with a pleasant scent of daisies.
• A much better manager is in place now, and things are changing for the better.
• The service is described as the best the reviewer has had.

Cons

• Parkside Manor was described as nothing more than a long-term homeless shelter that cared nothing about the residents.
• Management and the owners were said to offer no care whatsoever to the residents, who would lie in their beds and eventually pass away.
• The manager refused to fill out paperwork for medical care during pregnancy, causing stress and health problems for the resident.
• The reviewer described the manager as a bitter, mean woman.
• Admissions was accused of the worst customer service, not returning calls or answering the phone for over a week.
• Miss Kim was criticized for not replying to the reviewer.
• The reviewer threatened to contact the local newspaper if there was no response within a week.

Review

Parkside Manor emerges in these remarks as a place that inspires strong, conflicting feelings. In one set of descriptions, the campus is painted as a bright, welcoming environment where residents are treated with care and consideration. Reviewers repeatedly highlight the visible upkeep: clean rooms and floors, an overall fresh scent upon entering, and a culture of politeness and attentiveness from staff. According to these voices, the second shift is especially on top of residents' needs, and the atmosphere is described as good and well maintained. Some residents remember the staff as kind, friendly, and consistently sweet, with a focus on serving meals that look and smell appealing. The frictionless small details - like the smell of daisies greeting you at the doorway - seem to contribute to a sense that Parkside Manor is a place where comfort is prioritized.

There are even more personal endorsements tucked into these accounts. A few commenters frame their experiences around the idea that there is genuine care for residents, with praise for the efforts of the team in maintaining a clean and orderly environment. They speak of daily routines that demonstrate thoughtfulness and consideration, and they offer warnings for anyone who might be tempted to become too attached to coworkers, as if to underscore the boundaries and professional safeguards that should govern interactions in such spaces. In short form, these reviewers describe a place that has a hopeful, almost home-like aura, where good food and a tidy setting are part of the everyday reality.

Yet the same collection of opinions contains starkly negative recollections that contradict the more favorable impressions. One former resident describes Parkside Manor as "one of the most horrific experiences of my life," characterizing it years ago as little more than a long-term homeless shelter where the residents were neglected and the management offered no real care. In that account, people would lie in their beds and, tragically, pass away without meaningful intervention or compassion. This view paints a picture of a facility that fell far short of even basic standards of comfort and dignity, leaving an enduring impression of neglect and disconnection between the administration and the people who depended on its services.

The texts also contain intense accusations about specific leadership, with particular emphasis on a manager who allegedly failed to assist with essential paperwork during a pregnancy. One reviewer claims that the manager refused to fill out vital forms needed for medical care, causing substantial stress for the reviewer's daughter and triggering medical problems later in pregnancy. The alleged involvement of a named manager, Stacy Miller, intensifies the claim, coloring the entire experience with a personal grievance about perceived bitterness and a lack of empathy. The charge is specific and painful: it ties administrative obstacles directly to real health consequences, suggesting that the combination of inaction and hostility had tangible, damaging outcomes.

Despite these serious accusations, another thread of the conversation acknowledges a shift for the better under new leadership. A respondent asserts that "there is a much better manager now and things are being changed for the better thanks to her." This sentiment implies a transition period where reforms, perhaps in policy, procedure, or daily operations, have begun to address prior deficiencies. It offers a counterweight to the most troubling claims, suggesting that improvement is possible and?? underway, even if not yet universal in perception or experience. In the same vein, another voice notes that for some experiences, the service has been among the best they've had, indicating that the facility's performance may vary by department, shift, or individual staff members.

Finally, frustration with administration and communication surfaces in a separate, urgent complaint: an admission process described as frustrating and unresponsive. A reviewer recounts repeated attempts to reach admissions staff over the course of a week, with obligations to convey urgency met by silence and no callback. The frustration culminates in an impression of systemic communication breakdown, where basic responsiveness becomes a barrier to timely care. This experience rounds out the portrait with a reminder that even when surroundings and personnel may be capable of kindness and cleanliness, organizational responsiveness remains a critical component of quality care that can dramatically alter a resident's or family member's experience.

Taken together, these narratives reveal a complex portrait of Parkside Manor. On one hand, there are numerous affirmations of a clean, welcoming environment with caring, attentive staff - especially on certain shifts - plus a shared sense that the facility can be a good place to live when management is effective and communication is clear. On the other hand, there are severe critiques that point to neglect, administrative failures, and a perception that some residents were not adequately protected or supported, especially in moments of medical need or crisis. The strongest throughlines show that the experience hinges significantly on leadership, the responsiveness of admissions and administrative channels, and the consistency of care across different staff and shifts. For anyone evaluating Parkside Manor, the message is clear: the place can offer a comforting, well-kept setting and compassionate staff, but questions about management, responsiveness, and the depth of resident advocacy warrant careful, independent verification.

This part of Cynthiana, Kentucky offers a variety of amenities and services that cater to the needs of seniors. With several places of worship nearby, including New Beginnings Worship Center and Cynthiana Baptist Church, seniors can easily maintain their spiritual practices. The area also has several physician offices such as Family Care Associates and Licking Valley Internal Medicine & Pediatric Psc, providing convenient access to healthcare services. In addition, there are multiple pharmacies in close proximity for medication needs. For leisure and recreation, residents can enjoy dining at local restaurants like Avi's or Hilltop Restaurant, as well as visiting Legion Park or Bourbon County Park for outdoor activities. Transportation options include a U-Haul Neighborhood Dealer and Cynthiana Harrison County Airport for travel convenience. Overall, this part of Cynthiana provides a comfortable and supportive environment for senior living.

Places of Worship

• New Beginnings Worship Center (0.1 miles)
• Cynthiana Baptist Church (0.3 miles)
• Knights of Columbus council (0.4 miles)
• First Church of God (0.5 miles)
• Unity Christian Church (5.8 miles)
• Southern Baptist Convention (6.3 miles)
• Southern Baptist Convention (7.6 miles)

Physicians

• Don Ray Stephens (0.2 miles)
• Cynthiana Vision Center (0.6 miles)
• Family Care Associates (0.8 miles)
• Licking Valley Internal Medicine & Pediatric Psc (0.9 miles)
• Allergy Partners of Boone County and Eastern Kentucky (1.3 miles)
• Cynthiana Dental Center (1.8 miles)
• Clark Clinic Neurology (12.1 miles)

Hospitals

• Harrison Memorial Hospital (0.3 miles)
• Trilogy (0.8 miles)
• Harrison Memorial Hospital (0.9 miles)
• Bourbon Community Hospital (12.2 miles)
• Columbia Hospital Corporation - Smm (12.2 miles)
• Nicholas County Hospital (13.5 miles)
• St Elizabeth Alcohol & Drug (19.6 miles)

Restaurants

• Avi's (0.4 miles)
• Hilltop Restaurant (0.5 miles)
• Snappy Tomato Pizza (0.5 miles)
• Wendy's (1.3 miles)
• Lee's Famous Recipe Chicken (1.4 miles)
• McDonald's (1.4 miles)
• Taco Bell (1.5 miles)

Cafes

• The Burley Market & Cafe (0.5 miles)
• Setter Ridge Outfitters (6.7 miles)

Pharmacies

• Clinic Pharmacy (0.8 miles)
• Walmart Pharmacy (1.4 miles)
• The Medicine Shoppe Pharmacy (15.1 miles)
• Hopkins Drug Co. (15.2 miles)
• Carlisle Drug Co. (15.2 miles)
• Soper's Family Drugs (15.2 miles)

Transportation

• U-Haul Neighborhood Dealer (1 miles)
• Cynthiana Harrison County Airport (0I8) (1.7 miles)
• Lizer's Taxidermy (5.2 miles)
• Tti Railroad (13.1 miles)
• Winchester Road Railroad Crossing (13.1 miles)

Parks

• Legion Park (12.2 miles)
• Bourbon County Park (12.2 miles)