Via Christi Village
Save3636 North Ridge Road, Wichita, KS 67205
For more information about senior living options: (844) 490-3973
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Ascension Via Christi Village Ridge, the skilled nursing and rehabilitation facility located at 3636 North Ridge Road, is a place that draws a broad spectrum of experiences from residents, families, and visitors. On one hand, many reviewers emphasize warmth, professionalism, and a welcoming environment. They highlight a clean, organized campus with attentive nurses, friendly aides, and care teams that feel invested in the well-being of patients. Others, however, describe serious safety and quality concerns that left them worried about the level of care and the overall atmosphere. Taken together, the feedback paints a picture of a place that can be excellent in some moments and deeply troubling in others, depending on who is providing the care and when.
Several accounts focus on the emotional and spiritual tone of the setting. Some reviewers praise the facility for feeling like a family environment and for the presence of compassionate interactions that align with Christian values. In contrast, one reviewer explicitly states that the atmosphere is "FAR from Christian" and severely lacking a healing environment. This person argues that the environment did not feel safe or supportive, challenging the expectations set by the facility's religious and rehabilitative branding. The contrast between these perspectives underscores how a resident's experience can hinge on day-to-day interactions and the specific staff on duty.
Safety and responsiveness emerge as recurring, troubling themes in a number of reviews. One reviewer recounts a situation in which a technician allegedly displayed abusive behavior and failed to keep the patient's best interests at the forefront of care, resulting in harm to the patient's back. The reviewer also notes the involvement of a witness and expresses the belief that the care team did not adequately prioritize the patient's health. Another strongly negative account describes a daughter's observations of a prolonged wait for assistance, with a minimum 45-minute delay for help even when she was present with her mother. The most alarming portion of this narrative describes an incident in which the patient experienced severe pain and shortness of breath, and a nurse's response was questioned, ultimately leading to the patient being hospitalized in a coronary ICU after the family sought help from multiple sources. These experiences have prompted calls for improvement and for direct, proactive outreach from the facility to affected families.
Cleanliness and personal care also surface as points of contention in the reviews. One account notes that personal care was only "basic," with the reviewer describing a lengthy period (over a month) during which they did not shower due to a second surgery. While other residents and families consistently describe a clean facility with well-maintained living spaces, this contrasting experience suggests variability in daily routines and hygiene practices. The juxtaposition of these statements highlights the importance of consistent standards across all shifts and units to protect residents' dignity and health.
Throughout the collection of reviews, there are numerous positive testimonials that celebrate long-standing relationships with staff and the quality of care when things go well. An 8-year period of positive memories is cited, during which staff were described as excellent and caring, even as other staff came and went. Families recount moments when the care was attentive, professional, and respectful, with particular praise for nurses and aides who treated loved ones with kindness. Specific individuals receive frequent commendations: ADON Lesia is repeatedly described as kind, helpful, and informative; nurses are hailed as attentive and capable; aides are described as wonderful. Positive remarks also extol the facility's cleanliness, the appearance of living areas, and the overall environment that allows for restful, supportive stays.
Food, therapy, and overall service levels receive a mixed reception as well. Several reviewers note that meals are well-prepared and served hot, with commendations for the dining experience and general nutrition. Others, however, report dissatisfaction with meal temperature and quality, describing instances where food arrived cold or not to taste. There are also comments about the adequacy of on-site rehabilitation services and the availability of staff for timely assistance, with some residents expressing appreciation for physical therapy and others lamenting perceived gaps in therapy intensity or staff coverage, particularly during evening shifts. A few personal anecdotes - such as a reviewer being scolded for taking a single cookie from a snack area - also surface as examples of how small interactions can leave lasting impressions on family members.
The reviews also reveal a broader theme: the variability of experience within the same facility. Some families celebrate the comfort of a facility that feels safe and well-managed, noting that staff are friendly, responsive, and respectful to both patients and visiting family members. Others recount distressing episodes that undermine confidence in the care provided, calling for better staff training, stronger oversight, and more consistent responsiveness. Several accounts encourage prospective residents and their families to conduct thorough due diligence, meet with multiple members of the care team, observe night and weekend shifts, and ask pointed questions about incident reporting, emergency response, and ongoing staff development.
In sum, Ascension Via Christi Village Ridge appears to be a place where exceptional care and harsh lapses can coexist. For some residents and families, the facility offers a clean environment with compassionate staff, reliable routines, and a sense of community that makes the stay feel like a supportive chapter in a longer caregiving journey. For others, experiences of slow responses, safety concerns, and inconsistent care quality have left lasting negative memories and a deep sense of unease. Anyone considering this facility would do well to gather a broad range of perspectives, visit in person, ask detailed questions about staffing patterns, response times, incident reporting, and care plans, and closely monitor interactions with both night and day shift teams to form a well-rounded view of how care is delivered on a day-to-day basis.
Via Christi Village in Wichita, KS is an assisted living community that offers excellent care and a wide range of amenities for its residents. The community provides skilled nursing facility services to ensure that each resident receives the highest level of care and support. With a focus on creating a comfortable and fulfilling living environment, Via Christi Village offers numerous amenities such as a beauty salon, cable or satellite TV, a fully furnished space, and private bathrooms.
Residents can enjoy various activities and social interactions within the community, with options like a gaming room, small library, fitness room, and outdoor space. Scheduled daily activities and resident-run initiatives provide opportunities for engagement and camaraderie among peers. Additionally, the community operates transportation services to facilitate non-medical errands as well as transportation to doctors' appointments.
The dining experience at Via Christi Village is exceptional with restaurant-style dining offered. Special dietary restrictions are accommodated to ensure each resident's unique needs are met.
The community also offers care services designed to promote the well-being of residents. Activities of daily living assistance, assistance with bathing and dressing, medication management, diabetes diet support, and mental wellness programs are some of the specialized care services provided by trained professionals.
Via Christi Village benefits from its convenient location in Wichita. It is surrounded by various amenities including cafes, pharmacies, physicians' offices, restaurants for dining out options nearby places of worship for spiritual needs. Two hospitals in close proximity further enhance accessibility if medical attention is required.
Overall, Via Christi Village provides exceptional care services along with an array of amenities to ensure each resident lives comfortably while maintaining their independence in a vibrant and engaging community setting.
Via Christi Village is located at 3636 North Ridge Road, Wichita, KS 67205 in Sedgwick County, Kansas
Via Christi Village on seniors.fyi includes 10 photos including images showing interior, dining, architecture, lighting, exercise equipment, windows, television, brick wall, and more.
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