Progressive Home Health Care in Wichita, KS

Pros

• Chenille was very good.
• Cherelle is very nice and helpful.
• Alecia with Progressive is fantastic.
• Alecia is professional yet shows personal interest.
• The physical therapist is a kind-hearted soul.
• Jetta is great, patient, understanding, and professional.
• The nurses make Craig feel better.
• Kristi goes above and beyond to take care of her patients.
• Skylor is a knowledgeable and caring nurse.
• The company has an outstanding record of retaining a staff of professional and caring people.

Cons

• They never sent a nurse by noon as promised, leaving the patient waiting with no contact.
• A later nurse visit was explained as due to being busy with other patients, which was described as unprofessional.
• The supervisor Maria was rude, unhelpful, and not compassionate toward patients.
• They over-promised two hours per week for home health but only provided showers, with transfers poorly handled.
• Staff frequently arrived without appointments, indicating inconsistent scheduling and poor communication.
• The reviewer felt the agency could not be trusted and described the service as unprofessional and lacking communication.

Review

Progressive Home Health Care in Wichita is best suited for seniors who are homebound but still benefit from ongoing, skilled support delivered at home. The agency excels when the priority is steady, relationship-driven care provided by nurses, physical and occupational therapists, and aides who can partner with physicians and family members to adjust plans as health changes. Across the reviews, the strongest stories describe clinicians who bring warmth, expertise, and practical problem-solving to wound care, medication management, therapy, and daily activities, all while keeping families informed and involved. When care teams gel, families note meaningful improvements in comfort, recovery, and daily functioning, often describing the nurses as trustworthy, thorough, and genuinely caring.

But there are clear caveats. Families that demand flawless scheduling, zero delays, and unwavering 24/7 coverage will want to scrutinize Progressive closely or explore alternatives. Several reviews flag inconsistent show-ups, late arrivals, and communication gaps, sometimes accompanied by frustrating holds or unresponsive supervisors. For households that rely on strict timetables or need especially tight oversight, such as post-op patients, those transferring between facilities, or dementia cases requiring highly coordinated management, these misfires can erode confidence. Alternative providers with a stronger emphasis on scheduling discipline and centralized oversight may be preferable in those situations.

The agency’s core strengths, deep clinical capability, continuity of care, and compassionate communication, often offset the strongest objections. Top staff repeatedly earn praise for their skill and bedside manner: nurses who explain procedures clearly, clinicians who treat wounds aggressively and effectively, therapists who tailor plans to shifting mental or physical states, and aides who maintain dignity and comfort at every visit. Multiple nurses and therapists, Alicia, Kim, Gayle, Jetta, Linda, Marissa, and others, are highlighted for going beyond the minimum, coordinating with physicians, advocating for the patient, and keeping families in the loop. The ability to monitor vitals, adjust medications, assist with catheter or bladder concerns, and even fetch medications from the pharmacy are repeatedly cited as practical, meaningful improvements in the patient’s trajectory. Long-tenured staff relationships further amplify value when trust is built over months or years, helping families feel less like clients and more like partners in care.

That said, the most troubling reviews center on organizational gaps rather than clinical incapacity. The most damaging patterns involve scheduling inconsistency and communication breakdowns, intakes not executed as promised, visits not scheduled with sufficient notice, and some supervisor-level interactions described as brusque or unhelpful. In one thread, families felt abandoned by delays or lack of transparency, leading to canceled services and genuine distress during a vulnerable recovery window. The risk in such moments is not the competence of the clinicians alone but the erosion of confidence in the system that should coordinate and protect the plan of care. For families with a history of fragile health, these gaps can be a decisive factor in whether Progressive remains the right fit.

On the dementia and end-of-life front, Progressive demonstrates notable strengths when the care team is aligned. Reviewers repeatedly point to staff who understand dementia’s nuances, with caregivers who communicate well with families and respond to behavioral or cognitive shifts with patience and expertise. Hospice-related care is described as compassionate and professional, reinforcing the agency’s capacity to support families through difficult transitions. The best experiences there hinge on stable, familiar staff and clear, ongoing communication about medications, safety, and daily routines. When those elements align, families describe a sense of reliable partnership that makes the home environment far more manageable and even comforting during trying times.

For families weighing Progressive, the practical takeaway centers on expectations and proactive management. The agency offers a compelling blend of skilled care and human connection, with standout clinicians who frequently drive measurable improvements in healing, wound management, and daily functioning. The potential drawbacks are real but not insurmountable: schedule reliability and effective oversight are the variables most likely to determine overall satisfaction. To maximize success, demand a clear care plan with a named primary nurse and a dedicated care coordinator, insist on a written, weekly schedule, and set up routine check-ins to preempt miscommunications. Before starting, confirm the exact service mix, nursing visits, wound care, PT/OT, medication management, and any ADL assistance, and establish a contingency plan for therapist substitutions or emergency coverage.

In the end, Progressive Home Health Care stands as a strong, capable option for Wichita families who prize clinical competence paired with genuine warmth and relationship-based care. It is especially compelling for those who can actively participate in coordination, insist on consistent assignments where possible, and value the peace of mind that comes from long-term, compassionate clinicians who know the patient’s history. For households where scheduling reliability and tight, proactive oversight are non-negotiable, it is prudent to push for guaranteed staffing, explicit expectations, and a robust escalation path. When those elements are secured, the care experience often translates into steadier recovery, better symptom control, and a more comfortable and dignified home health journey.

Restaurants

• McDonald's (0.1 miles)
• Braum's (0.1 miles)
• Carrabba's Italian Grill (0.3 miles)
• Los Compadres Mexican Grill (0.9 miles)
• City Bites (1 miles)
• Jumbo's Beef N Brew (1 miles)
• Twin Peaks (1.7 miles)

Physicians

• Coram Specialty Infusion Pharmacy (0.2 miles)
• Kalia Rachna MD - Ku Wichita Medical Practice Association (0.4 miles)
• Central Plains Eye MDs (0.8 miles)
• Via Christi Clinic Sleep Medicine (0.8 miles)
• Abay Neuroscience Center (0.9 miles)
• Cardiac Cath Lab Of Wichita (0.9 miles)
• Sams Marq DDS - Marq J Sams, DMD (1 miles)

Theaters

• AMC Northrock 14 (0.5 miles)
• Regal Warren East (3.7 miles)

Cafes

• Starbucks (0.7 miles)
• Starbucks (2.4 miles)
• Starbucks (2.9 miles)
• Il Primo Espresso Caffe (3.8 miles)

Pharmacies

• Walmart Pharmacy (0.7 miles)
• Walgreens (1 miles)
• Health Mart Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Pharmacare Health Specialists (2 miles)
• Target Pharmacy (2.4 miles)
• Walgreens (2.9 miles)

Hospitals

• Kansas Heart Hospital (0.9 miles)
• Ascension Via Christi Rehabilitation Hospital (3 miles)
• Hospital of Hope International (4.8 miles)

Places of Worship

• St Thomas Aquinas (2.9 miles)
• New Spring Church (3 miles)
• Saint Marks Church of God in Christ (3.8 miles)
• World Impact (3.8 miles)
• Crossroads Baptist Church (4.3 miles)
• Galilee Church of God in Christ (4.6 miles)

Parks

• Edgemoor Park (3.6 miles)

Transportation

• Beech Factory Airport (BEC) (3.9 miles)