Progressive Home Health Care in Wichita, KS

Pros

• Cherelle is very welcoming and helpful.
• Linda is very helpful and explains how the process works.
• Alecia with Progressive is fantastic, very helpful and knowledgeable.
• Alecia is professional and attentive, representing the profession, the company, and the patient well.
• Gayle is professional and keeps the patient's spirits up.
• The staff is very efficient and friendly.
• Gayle is a wonderful nurse who puts the patient at ease.
• The nurse adapts well to daily changes and provides good care.
• Marlow and Linda are great; they communicate well.
• Kim is very thorough and keeps patients on track.
• Kathy consistently does an excellent job.
• Alicia consistently goes above and beyond to ensure care.
• Jetta is patient, understanding, and professional.

Cons

• They overpromise and under-deliver for home health.
• They're rude as hell, unprofessional, and lack communication.
• They never showed up or called as scheduled.
• Maria is rude and not compassionate toward customers.
• They left patients hanging and failed to provide timely updates.
• They are not to be trusted.
• Scheduling is unreliable, with staff showing up without appointments or failing to communicate.

Review

Progressive Home Health Care in Wichita is best suited for families seeking deeply personal, relationship-driven in-home health support. The program shines when caregivers establish ongoing, long-term contact with a patient - nurses and therapists who remember routines, preferences, and warning signs, and who advocate for the patient with doctors and pharmacies. For seniors facing chronic conditions, post-acute recovery, or wounds that require careful monitoring, the continuity and empathy of staff can translate into steadier days and better adherence to treatment plans. The service also benefits clients dealing with dementia or fluctuating mood, where patient-centered communication helps reduce confusion and anxiety. That depth of relationship is a strength, but it comes with a caveat: reliability and rapid escalation are not uniformly guaranteed, and that matters for certain care needs.

On the plus side, the care teams are repeatedly praised for compassion, competence, and accessible communication. Families describe nurses who stay with patients for years or multiple visits, building trust and comfort. Clinicians like Alicia, Jetta, Gayle, and Kristi are cited for going beyond the basics - coordinating meds, reinforcing wound care, and speaking with primary care doctors when concerns arise. The ability to handle wound healing, chronic disease management, and medication organization is frequently highlighted, with aides and therapists who coordinate transmission of information to families and to medical teams. Even in challenging days, patients report feeling supported, engaged, and uplifted by staff who combine professionalism with genuine care.

Still, the agency does carry notable consistency risks. A segment of reviews points to scheduling gaps, late arrivals, or missed visits that leave families waiting and uncertain. There are explicit complaints about unreturned calls, a lack of timely updates, and at least one high-profile instance of a supervisor who delivered poor service and failed to address concerns. Some promises - such as broader, more frequent assistance than showers, or guaranteed two hours per week - did not materialize in certain cases, revealing gaps between expectations and reality. These lapses undermine trust and can disrupt recovery or daily routines, especially for patients who rely on precise timetables and clear escalation paths.

Yet, the strongest pros tend to offset these cons for most clients, when the care plan is actively managed. The same staff who demonstrate warmth often deliver measurable improvements in daily function, wound healing, and adherence to medications, thanks to consistent caregivers who know the patient's history. Families emphasize the comfort of a dedicated nurse who communicates with the physician, arranges medications, and coordinates with therapists. The staff's patient, practical approach - firm yet compassionate - helps patients stay on track even as mood or confusion shifts. The existence of long-tenured clinicians also means less repetition for families and more accurate updates, reducing the burden on relatives who must navigate complex care needs.

For those whose top priority is strict, predictable scheduling and proactive escalation from a capable supervisor, alternatives may be worth exploring. The unfortunate incidents of missed visits and a difficult supervisory interaction signal that some cases face systemic gaps in accountability. Patients or families who cannot tolerate late starts, unreturned messages, or uncertain who is in charge may prefer another provider with tighter service-level guarantees and a clear chain of command. In situations requiring intensive, time-defined support - such as immediate post-operative rehab with guaranteed daily visits - the risk of inconsistent execution could outweigh the benefits of strong bedside care by other staff.

Before committing, articulate a plan around named caregivers, expected visit counts, and escalation steps. Seek a guaranteed point of contact in the office and ask for a trial period to assess scheduling reliability, communication, and responsiveness. Confirm the care team's experience with wound care, post-acute rehab, dementia care, and medication management, and request examples of successful coordination with PCPs and specialists. Query whether hospice services are integrated when appropriate, and verify the agency's policy on replacement staff during vacations or illness to maintain continuity. For families valuing compassionate, dedicated caregivers who build trust over time, Progressive Home Health Care offers a compelling match; for others requiring flawless reliability and tight operational control, exploring alternatives is prudent.

Restaurants

• McDonald's (0.1 miles)
• Braum's (0.1 miles)
• Carrabba's Italian Grill (0.3 miles)
• Los Compadres Mexican Grill (0.9 miles)
• City Bites (1 miles)
• Jumbo's Beef N Brew (1 miles)
• Twin Peaks (1.7 miles)

Physicians

• Coram Specialty Infusion Pharmacy (0.2 miles)
• Kalia Rachna MD - Ku Wichita Medical Practice Association (0.4 miles)
• Central Plains Eye MDs (0.8 miles)
• Via Christi Clinic Sleep Medicine (0.8 miles)
• Abay Neuroscience Center (0.9 miles)
• Cardiac Cath Lab Of Wichita (0.9 miles)
• Sams Marq DDS - Marq J Sams, DMD (1 miles)

Theaters

• AMC Northrock 14 (0.5 miles)
• Regal Warren East (3.7 miles)

Cafes

• Starbucks (0.7 miles)
• Starbucks (2.4 miles)
• Starbucks (2.9 miles)
• Il Primo Espresso Caffe (3.8 miles)

Pharmacies

• Walmart Pharmacy (0.7 miles)
• Walgreens (1 miles)
• Health Mart Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Pharmacare Health Specialists (2 miles)
• Target Pharmacy (2.4 miles)
• Walgreens (2.9 miles)

Hospitals

• Kansas Heart Hospital (0.9 miles)
• Ascension Via Christi Rehabilitation Hospital (3 miles)
• Hospital of Hope International (4.8 miles)

Places of Worship

• St Thomas Aquinas (2.9 miles)
• New Spring Church (3 miles)
• Saint Marks Church of God in Christ (3.8 miles)
• World Impact (3.8 miles)
• Crossroads Baptist Church (4.3 miles)
• Galilee Church of God in Christ (4.6 miles)

Parks

• Edgemoor Park (3.6 miles)

Transportation

• Beech Factory Airport (BEC) (3.9 miles)