Comfort Keepers of Salina, KS

Pros

• Sandra Tijerina is described as kind and generous, treating clients like family and making them feel happy.
• Alisha Pritchard/Pritchett has an amazing heart and brightens every shift she works.
• Hope Lindley is kind, hardworking, and passionate about her job, delivering exceptional care.
• Crystal Wright demonstrates great work ethic and attentive care.
• Heather and Will are friendly, helpful, and take the time to address all concerns.
• Samantha Davis is consistently happy and listens to wants and needs while ensuring safety.
• James Oliver provides excellent service, with daily reports and family updates that are appreciated.
• Jeri (the manager) is professional, compassionate, and goes above and beyond to help during emergencies.
• Comfort Keepers is described as caring, flexible, and highly professional with strong customer service.
• Alisha Pritchett is flexible, easy-going, and provides great care.

Cons

• This place has gone down hill since the new people took over.
• There was a very short period when the care givers were great but management was terrible.
• They would talk about you behind your back and send private photos of trash in your trash can; it was absolutely disgusting.
• They are very unprofessional, very unorganized!
• After 10 yrs of being loyal to this company they continued to try and screw me as well as any caregiver who was connected to me over.
• This agency acted unprofessionally in working with one of my clients.
• They allowed themselves to become triangulated and as a result did not give good care to neither the husband nor the wife in the family, as well as exasperating a difficult situation in the extended family.
• Management and ownership were extremely difficult to work with and it seemed they really didn’t care about how the constant changes and non-communication were affecting my parents.

Review

This community is best suited for families seeking warm, relationship-based in-home care for an aging loved one, where a dependable cadre of caregivers can become a regular, trusted presence. It works well for households that prize everyday comfort, personal attention, and a team approach that keeps the same high-quality caregiver relationships flowing through the days and weeks. Those who want a highly predictable, management-led experience with strict procedural controls or who expect facility-based oversight may find alternatives more aligned with their preferences. It’s also wise to anticipate some historical volatility in leadership, which has colored some reviewers’ experiences, and to proceed with a clear communication plan from the outset.

The strongest selling points lie in the people delivering care. Caregivers are repeatedly described as compassionate, attentive, and genuinely invested in the well‑being of clients. Names like Sandra Tijerina, Alisha Pritchett, Hope Lindley, Heather, Will, and Samantha Davis crop up again and again as caregivers who make the daily routine feel personal and safe. Clients’ families frequently report improved health, safety, and mood for their loved ones when these caregivers are on duty, and the staff’s ability to blend practical help with emotional support stands out. Office staff, Jeri, Will, Heather, and others, are praised for being accessible, responsive, and thorough, often turning inquiries into smooth, well‑communicated steps.

But the narrative is not without cautionary notes. A portion of reviews points to a period of leadership turnover and administrative missteps that disrupted consistency and communication. Some families describe delays in paperwork, scheduling glitches, or experiences that felt unprofessional or disorganized during rough transitions in ownership. A handful of clients also recount mismatches between caregivers and their specific needs, underscoring that, while the agency can deliver outstanding matches, not every assignment is perfect from day one. Those weighing Comfort Keepers should understand this history and recognize that administrative experience can be variable depending on timing and leadership.

Despite those concerns, the core strengths frequently prevail because the care delivered remains deeply human and highly capable. The ability to establish a stable, multi-caregiver team means families are not left depending on a single person, which cushions against turnover and creates continuity of care. The online family portal with daily logs and photos provides transparent insight into each visit, while quick access to a responsive local office helps families feel supported during emergencies or schedule changes. When the right caregivers are in place, they bring a sense of reliability and everyday normalcy that is hard to replicate in more impersonal arrangements.

For families evaluating next steps, focus on practical checkpoints that can distinguish fit: insist on meeting the current caregiving team assigned to a loved one, ask for a clear, written care plan with milestones, and request a straightforward communications protocol, who to call, how to reach them, and expected response times. Confirm that the online daily logs and photos are active and reliable, and probe how the agency handles caregiver changes or mismatches without destabilizing the routine. Seek reassurance about scheduling stability and the process for escalating concerns, and consider a short trial period to observe how the team integrates with daily life and family rhythms.

In the end, Comfort Keepers of Salina stands as a strong option for families prioritizing compassionate, hands-on in-home care and responsive office support. It is a particularly good match for households that value genuine caregiver relationships, detailed daily communication, and the confidence that a dedicated local team can deliver consistent, respectful care over time. The decision rests on whether the desire for deeply personal, home-based support outweighs the historical risk of management shifts and the potential for initial caregiver-matching friction. For many, the pros, excellent caregivers, transparent updates, and a responsive office, far outweigh the cons, making this agency a prudent choice for keeping loved ones safely at home with dignity.

This area of Salina, Kansas offers a variety of amenities within close proximity, making it an ideal location for senior living. There are several places of worship nearby for spiritual fulfillment, as well as hospitals and physicians' offices for convenient access to healthcare services. Restaurants ranging from fast food to upscale dining provide plenty of options for dining out. Pharmacies are also easily accessible for medication needs. Additionally, transportation services and cafes offer convenience and opportunities for social interaction. For outdoor recreation, parks like Oxbow Park and Lakewood Park Natural Area provide peaceful settings for leisurely walks or relaxation. Overall, this neighborhood offers a mix of essential services and recreational opportunities that would cater well to seniors looking for a comfortable and convenient living environment in Salina.

Places of Worship

• Community Of Christ Church (0.2 miles)
• Revolution Church (0.5 miles)
• Midwest Conference Brethren Christ Church (0.5 miles)
• Open Door Ministry (0.8 miles)
• First United Methodist Church (0.8 miles)
• Landmark Apostolic Church (0.9 miles)
• Seventh-Day Adventist Church (1 miles)

Hospitals

• Morrison House (0.3 miles)

Physicians

• Comcare Santa Fe Clinic (0.3 miles)
• Amber Waves Neurology Chtd (0.3 miles)
• Jerrold E Cossette (0.3 miles)
• David A Hendrick (0.3 miles)
• Alan K. Wedel (0.3 miles)
• Audiology Consultants (0.3 miles)
• Central Kansas Ent Associates (0.3 miles)

Restaurants

• Sonic Drive-In (0.5 miles)
• KFC (0.5 miles)
• Yaya's Euro Bistro (0.6 miles)
• Old Chicago (0.7 miles)
• Martinelli's Little Italy (0.7 miles)
• Robby's Famous Cheesecake (0.7 miles)
• Little Caesars Pizza (0.8 miles)

Pharmacies

• Walgreens (0.6 miles)
• B & K Prescription Shop (1 miles)
• Key Rexall Health Mart Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)

Transportation

• Bobs Creative Taxidermy (0.7 miles)
• U-Haul Neighborhood Dealer (1 miles)
• Bob's Creative Taxidermy (1.5 miles)

Cafes

• The Point Cafe (1.2 miles)
• Coffee Cafe (1.7 miles)
• Scooters Coffee (2 miles)

Parks

• Oxbow Park (1.5 miles)
• Lakewood Park Natural Area (1.7 miles)