Colonial Village

Pros

• The staff is friendly, courteous, and professional.
• The facility is clean, well managed, and visually appealing.
• Jill provides thorough, informative, and timely tours.
• Jill Lamb delivers tours that are informative, empathetic, and helpful.
• The campus is beautiful, bright, and modern with generous floor plans.
• Residents look happy, friendly, and engaged with visitors.
• The nursing, rehab, and memory care teams are capable, proactive, and caring.
• Maggie's Place memory care is highly regarded for compassionate care.
• The pricing is easy to understand and affordable, with clear information.
• The rooms are spacious and customizable by families.

Cons

• The follow-up after the tour was unprofessional and disappointing, with no courtesy callbacks to the reviewer or hospital.
• They were declined service after being told multiple rooms were available, raising questions about how care is selected.
• A friend staying there reportedly received minimal treatment and left with sores, and the mattress was so thin that the frame could be felt.
• The food was described as terrible and portions were small, with overall care described as worse.
• Admissions reportedly take four days to arrive, and the staff were described as unhelpful or worse.
• A CNA named Laney was described as lazy, often on her phone, unhelpful, and involved in unprofessional talk about pills and alcohol on shift.
• There was no contact number or person to tell, indicating poor communication.
• A reviewer warned not to send anyone here.

Review

Colonial Village presents itself as a comprehensive continuum of care, inviting seniors and their families to explore independent living, assisted living, and memory care within a single campus. Across numerous testimonials, the property is consistently described as bright, clean, and visually appealing - an environment that feels open, modern, and well cared for. Visitors repeatedly note the spacious layouts and the ability to personalize spaces, which helps many families imagine a seamless transition as needs evolve. The overall impression is that the community strives to balance comfort with the practicalities of care, aiming to create a place that residents are proud to call home.

A recurring positive thread throughout the reviews is the role of Jill, the marketing director who appears in many tours. Reviewers consistently praise her for being informative, approachable, and genuinely attentive to questions about levels of care. She is described as patient, thorough, and able to present complex information in a clear, timely manner. Families appreciate that Jill guides them through the process, including a tour of Maggie's Place and explanations of how independent living, assisted living, and memory care interconnect. For many, Jill's presence during the tour helps solidify Colonial Village as a top consideration, with several noting that the experience left them feeling confident in the facility's capabilities.

The staff and family-centered atmosphere emerge as standout strengths in multiple reviews. Residents and their loved ones describe a culture of friendliness, engagement, and mutual respect. The facility is often depicted as clean and well maintained, with staff who are described as caring, capable, and responsive to residents' needs. Families emphasize the sense of community - an environment that can feel like a supportive extended family. This perception of strong staff involvement is reinforced by stories of caring for transitions between levels of care, where families feel their loved ones are safe and well cared for.

Maggie's Place, the memory care component, receives particular praise for its approach to dementia care and the way it supports families during challenging transitions. Several reviewers highlight that the memory care program offers a thoughtful, compassionate path for residents who require more specialized support. Comments frequently mention the "trauma-free transition" and the sense that Maggie's Place provides both meaningful activities and attentive staff who prioritize dignity and comfort. Families who have entrusted loved ones to Maggie's Place often describe it as a positive contrast to other memory care experiences they've witnessed or heard about, underscoring the facility's commitment to personalized care within a structured environment.

A number of testimonials also celebrate the tangible benefits of Colonial Village's full continuum of services. Families who started with independent living have watched loved ones progress to assisted living or Maggie's Place with a sense of continuity and stability. The campus is praised for its well-appointed common and dining areas, generous floor plans, and the ability for family members to participate in d?cor and personalization. The nursing and rehab teams are described as comprehensive and responsive, with many noting that the care teams coordinate effectively to meet evolving medical and daily living needs. The overall impression is that Colonial Village can adapt to a wide range of circumstances while maintaining a consistent standard of care.

Not all feedback mirrors the ideal; a few reviews offer cautions that prospective residents might weigh as they visit. Some reviewers describe disappointments in communication after a tour, including an instance where follow-up calls were not made and service was ultimately declined despite the impression of available rooms. Others recount more critical observations about on-site experiences, including a claim of inconsistent staffing behavior or concerns about certain staff members. One reviewer describes a specific allegation about a CNA's conduct and surrounding issues, while another notes concerns about wait times and food quality. While these statements reflect individual experiences, they underscore the importance of prospective families asking direct questions about staffing, menu options, and response times during tours and trial days.

Overall, Colonial Village shapes up as a well-regarded option for families seeking a robust, hopeful path through aging and care. The combination of a welcoming marketing presence, a genuinely friendly and professional staff, and a strong memory care program at Maggie's Place contributes to a positive reputation among many residents and families. The facility's emphasis on a transparent, straightforward pricing approach and a home-like environment further enhances its appeal for those evaluating long-term care options. For families exploring senior living, Colonial Village offers a compelling blend of beauty, capability, and compassionate care, with Jill often serving as the trusted touchpoint to guide that journey.

This part of Overland Park, Kansas, offers a convenient and diverse range of amenities for senior living. With multiple pharmacies nearby such as CVS and Walgreens, accessing medication and healthcare needs is easily accessible. There are also several cafes including Starbucks for enjoying a cup of coffee with friends or family. A variety of dining options are available in close proximity, from fast food chains like Sonic Drive-In and McDonald's to casual dining at Chick-Fil-A and Culver's. Nearby parks such as Quivira Park and Thomas S. Stoll Dog Park provide opportunities for outdoor activities and relaxation. For medical services, there are several physicians' offices within a short drive distance, as well as hospitals like Saint Luke's South Hospital and Olathe Medical Center nearby. Additionally, entertainment options include theaters like AMC DINE-IN Studio 28 and AMC DINE-IN Prairiefire 17 for enjoying movies in a comfortable setting. Overall, this area offers a mix of convenience, accessibility, and recreational opportunities suitable for seniors looking to settle in Overland Park.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (1.2 miles)
• Walgreens (1.6 miles)
• Walgreens (2.4 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.1 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (2.4 miles)
• Starbucks (3.5 miles)
• Brew Haha Coffeehouse (4.3 miles)
• Starbucks (4.3 miles)

Restaurants

• Sonic Drive-In (1.7 miles)
• Popeyes Louisiana Kitchen (1.7 miles)
• Sonic Drive-In (1.7 miles)
• McDonald's (2.4 miles)
• Chick-Fil-A (2.4 miles)
• Culver's (2.5 miles)
• Twin Peaks (2.5 miles)

Parks

• Quivira Park (2 miles)
• Thomas S. Stoll Dog Park (2.3 miles)
• Haven Park (2.5 miles)
• Heritage Park (3.4 miles)
• Heritage Park (3.9 miles)
• Gezer Park (5.5 miles)
• Ironwoods Park (5.6 miles)

Places of Worship

• Overland Park Church of Christ (2.2 miles)
• St Michael The Arch Angel (4.6 miles)

Physicians

• Diagnostic Imaging Centers (2.6 miles)
• College Park Family Care - Murlen (2.7 miles)
• KC Endocrinology & Diabetes (3.1 miles)
• Lenexa Va Clinic (3.3 miles)
• Kansas City Cancer Center (3.3 miles)
• Jackson County Pulmonary Medical Group (3.8 miles)
• Kansas City Allergy & Asthma Associates, P.A. (3.9 miles)

Theaters

• AMC DINE-IN Studio 28 (2.6 miles)
• AMC DINE-IN Prairiefire 17, Formerly Cinetopia Overland Park 18 (4.3 miles)

Hospitals

• Saint Luke's South Hospital (3.7 miles)
• Olathe Medical Center (5.3 miles)