Colonial Village in Overland Park, KS

Pros

• The staff are friendly and helpful.
• Jill answered questions and provided a thorough, timely tour.
• The facility is beautiful, clean, and well managed.
• The marketing director, Jill Lamb, is informative, open, and engaging with residents.
• Residents appear happy, friendly, and well cared for.
• The community feels like family, with staff who truly care about each resident.
• The property is bright, modern, and well maintained with generous floor plans.
• The dining and living spaces are great, and amenities are appealing.
• Maggie's Place memory care is highly regarded for excellent care.

Cons

• The follow up after the tour was unprofessional and disappointing, with no courtesy callbacks to the hospital.
• They were declined service after being told numerous rooms were available, raising questions about how care is selected.
• Do not send anyone here; they have nothing here; admission can take days; the food is terrible and the help is worse.
• A CNA named Laney sits on her phone during shifts, never helps, and is described as unprofessional and talks about pills and alcohol with coworkers.
• In respite care, medications and dressing changes were late by hours, one nurse was incompetent, and the patient was not treated with dignity or patience; the reviewer would not recommend this facility for skilled nursing.
• One reviewer stated the facility treats workers as if they are nothing and there is not enough staff to help.
• One reviewer warned not to work in the kitchen.

Review

Colonial Village in Overland Park is best suited for families seeking a true continuum of senior care on one campus - from independent living through assisted living, with dedicated memory care at Maggie's Place and the option for skilled nursing if needs change. It works well for seniors who prize a bright, well-maintained campus, generous apartment layouts, and a culture that treats residents like family. For families who want transparent, straightforward pricing and an environment where care and community are visible on a day-to-day basis, Colonial Village offers a practical, end-to-end solution.

Those who require flawless upfront engagement or relentless day-to-day flawless service across all shifts may want to explore alternatives. Several reviews note uneven tour follow-ups and occasional staffing gaps, including concerns about medication handling and respite care. Families who must see ultra-rigid service levels every moment or who operate on severely tight budgets might find other communities that better fit those parameters. In short, it's a strong fit for many, but not for those who demand perfect, problem-free operations in every department.

From the top, Colonial Village delivers on the core must-haves: a well-kept campus, generous floor plans, and a full spectrum of care that minimizes future relocations. The experience of visitors often centers on Jill, the marketing director, whose tours are informative and upbeat, and on a staff culture described as friendly, professional, and genuinely resident-centered. Residents and families repeatedly note the facility's cleanliness, inviting common spaces, and staff who are accessible, attentive, and considerate. The presence of Maggie's Place adds depth for memory care, with a reputation for compassionate, structured care that supports daily functioning and cognitive engagement. Pricing clarity and the absence of heavy add-ons reduce financial anxiety and simplify planning.

Memory care at Maggie's Place is a standout feature that significantly shapes decision-making. Families report a calmer, more purposeful environment for loved ones with memory impairment, with consistent communication and a cohesive caregiving team that spans nursing, rehab, and activities. The campus culture - described as welcoming and almost family-like - helps families feel confident about transitions between levels of care without uprooting the person they love. Across levels of care, residents' well-being and daily routines appear to be supported by a stable, proactive staff that takes ownership of needs, from medications to social engagement. These strengths counterbalance occasional negative episodes and reinforce the overall reliability of the community.

There are isolated concerns that prospective residents should weigh. A few respite experiences highlight inconsistencies in medication administration and responsive care, and a handful of staff behavior reports raise questions about day-to-day reliability in particular shifts. Such instances matter and warrant proactive coaching and steady supervision from nursing leadership. Yet the broader pattern across multiple residents and families is one of capable, compassionate care teams that communicate well and follow through on care plans. In other words, the strong points - continuity of care, leadership accessibility, and a family-friendly atmosphere - tend to dampen the impact of the less frequent missteps.

Operationally, Colonial Village presents a pragmatic package: clear pricing, a broad menu of care options, and a campus that feels home-like rather than clinical. Tours tend to confirm the physical environment as bright, clean, and well maintained, and the community's people - especially leaders like Jill and the nursing team - are highlighted as educated, approachable, and trustworthy. Availability in independent living can fluctuate, but once a resident commits, the pathway to higher levels of care within the same campus minimizes disruption and preserves continuity. The strongest caveat is to verify current staffing stability and to engage directly with nursing leadership to ensure expectations align with daily practice.

Ultimately, Colonial Village is a solid, practical choice for families who want a seamless care continuum, a supportive and affectionate culture, and a campus designed to help residents thrive as needs evolve. It excels for those with memory care and rehabilitation needs who value a cohesive team and a well-coordinated care plan. It may be less appealing for families seeking a pristine record of perfect operations, ultra-low-cost care, or routinely flawless day-to-day execution in every shift. Prospective residents should arrange multiple visits, speak candidly with administrators and front-line staff, and specifically tour Maggie's Place to confirm fit. When aligned with personal priorities, Colonial Village tends to deliver genuine peace of mind and a dependable, home-like environment for both residents and their families.

This part of Overland Park, Kansas, offers a convenient and diverse range of amenities for senior living. With multiple pharmacies nearby such as CVS and Walgreens, accessing medication and healthcare needs is easily accessible. There are also several cafes including Starbucks for enjoying a cup of coffee with friends or family. A variety of dining options are available in close proximity, from fast food chains like Sonic Drive-In and McDonald's to casual dining at Chick-Fil-A and Culver's. Nearby parks such as Quivira Park and Thomas S. Stoll Dog Park provide opportunities for outdoor activities and relaxation. For medical services, there are several physicians' offices within a short drive distance, as well as hospitals like Saint Luke's South Hospital and Olathe Medical Center nearby. Additionally, entertainment options include theaters like AMC DINE-IN Studio 28 and AMC DINE-IN Prairiefire 17 for enjoying movies in a comfortable setting. Overall, this area offers a mix of convenience, accessibility, and recreational opportunities suitable for seniors looking to settle in Overland Park.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (1.2 miles)
• Walgreens (1.6 miles)
• Walgreens (2.4 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.1 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (2.4 miles)
• Starbucks (3.5 miles)
• Brew Haha Coffeehouse (4.3 miles)
• Starbucks (4.3 miles)

Restaurants

• Sonic Drive-In (1.7 miles)
• Popeyes Louisiana Kitchen (1.7 miles)
• Sonic Drive-In (1.7 miles)
• McDonald's (2.4 miles)
• Chick-Fil-A (2.4 miles)
• Culver's (2.5 miles)
• Twin Peaks (2.5 miles)

Parks

• Quivira Park (2 miles)
• Thomas S. Stoll Dog Park (2.3 miles)
• Haven Park (2.5 miles)
• Heritage Park (3.4 miles)
• Heritage Park (3.9 miles)
• Gezer Park (5.5 miles)
• Ironwoods Park (5.6 miles)

Places of Worship

• Overland Park Church of Christ (2.2 miles)
• St Michael The Arch Angel (4.6 miles)

Physicians

• Diagnostic Imaging Centers (2.6 miles)
• College Park Family Care - Murlen (2.7 miles)
• KC Endocrinology & Diabetes (3.1 miles)
• Lenexa Va Clinic (3.3 miles)
• Kansas City Cancer Center (3.3 miles)
• Jackson County Pulmonary Medical Group (3.8 miles)
• Kansas City Allergy & Asthma Associates, P.A. (3.9 miles)

Theaters

• AMC DINE-IN Studio 28 (2.6 miles)
• AMC DINE-IN Prairiefire 17, Formerly Cinetopia Overland Park 18 (4.3 miles)

Hospitals

• Saint Luke's South Hospital (3.7 miles)
• Olathe Medical Center (5.3 miles)