415 East Walnut Street, Nortonville, KS 66060
For more information about senior living options: (844) 490-3973
Across a wide spectrum of experiences, these observations from families touch on the care provided to loved ones in Jefferson County, Kansas, at ANEW Healthcare and Rehab and Village Villa. Some stories celebrate moments of extraordinary kindness and professional dedication, while others voice serious concerns about basic care, cleanliness, and communication. Taken together, they paint a nuanced portrait of what families hope to find in senior care: responsiveness, empathy, and a steady, attentive presence when it matters most.
Several accounts highlight standout acts that profoundly affected families. In one memorable instance, a package sent to a relative at ANEW encountered a slow USPS process, but a staff member named Mathew went above and beyond to retrieve the item on Christmas Eve, effectively "saving Christmas" for the sender and their sister. This gesture is described as truly above and beyond, illustrating how a single employee's initiative can make a meaningful difference. Other positive notes center on attentive nursing care, especially from Pam, the RN, whose timely updates about a family member's condition were appreciated. One family member praised the facility's leadership, noting the Director of Nursing and the Administrator together bring 84 years of healthcare experience and pointing to deficiency-free COVID surveys as a testament to the facility's ongoing adherence to standards. In addition, several reviews describe the campus as tranquil and beautiful, with a country setting that contributes to a peaceful environment for residents.
Alongside these accolades, other reviews portray a caregiver team that is compassionate, accommodating, and highly responsive. Families described staff as friendly and helpful, with visits yielding positive impressions of how residents are treated and cared for. One account specifically commends the staff for being accommodating with a loved one's needs, and another notes how the staff's kindness and the environment left a lasting impression on visiting family members. Taken together, these messages convey a sense that when the staff are engaged, communicative, and proactive, residents enjoy a higher quality of life and families feel reassured.
However, not every experience meets those high expectations. A contrasting set of reviews questions the level of care and the conditions within ANEW. One family describes a very troubling picture: no baths over a couple of weeks, floors not swept, and even a basic request for a glass of water going unmet. Other statements describe unsanitary conditions and neglect, with warnings to avoid leaving a loved one in that facility. Those harsh observations emphasize the importance of consistency in daily care, timely assistance with basic needs, and attention to cleanliness and safety. They serve as a reminder that a facility's reputation can hinge on how well it maintains fundamental routines and addresses residents' urgent needs.
The sentiment about Village Villa adds further depth to the overall picture. Several reviewers offer positive assessments, praising friendly staff, comfortable living areas, and a broad range of services that appear well-suited to diverse resident needs. One reviewer was "very impressed" with the staff and environment and would "highly recommend" the facility. Yet another voice at Village Villa expresses frustration, calling the place "a nursing home; a prison for elderly," and later retracting that stance. This back-and-forth includes a specific complaint about responsiveness: it took staff 20 minutes to answer a simple question about a resident's lunch, and there are painful anecdotes about end-of-life care. A veteran family member describes a heartbreaking experience where their father, nearing the end of life, could not easily use his silverware, despite adaptive utensils being provided, and Hospice advised offering rather than forcing food. The review concludes with a powerful caveat: veterans should not be treated this way, underscoring the emotional weight of end-of-life care and the necessity for dignity and appropriate support.
Taken as a whole, these reviews illuminate the complexities of choosing a care setting. They illustrate how important it is for facilities to foster clear, compassionate communication; to respond promptly to inquiries and special requests; and to maintain a steady standard of daily care, cleanliness, and safety. Positive stories tend to cluster around demonstrations of staff initiative, thorough updates, and a serene, well-maintained environment. Negative accounts tend to focus on lapses in everyday care, perceived neglect, and concerns about how residents are attended to during moments of need or during difficult health episodes. These voices together remind families that the experience of long-term care is highly dependent on the consistency of staff, the strength of leadership, and the ongoing commitment to treating each resident with dignity and respect.
The assisted living community at Anew Healthcare Operations II in Nortonville, KS offers a wide range of amenities and care services to support the well-being and comfort of its residents. The apartments are fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication. Residents can enjoy their meals in the dining room, where special dietary restrictions are accommodated. Housekeeping services ensure that the living spaces are clean and tidy.
For those who require additional assistance, 24-hour supervision is provided along with activities of daily living assistance such as bathing, dressing, and transfers. Medication management is available to ensure that residents receive their medications on time. The community also coordinates with health care providers to ensure comprehensive care.
A mental wellness program is offered to support the emotional well-being of residents. Transportation arrangements for medical appointments can be made. Additionally, there are outdoor spaces where residents can relax and garden.
Residents have the opportunity to engage in resident-run activities as well as scheduled daily activities organized by the community. This promotes socialization and engagement among residents.
Convenience is also important at Anew Healthcare Operations II, with one physician located nearby and four places of worship within close distance. This allows residents easy access to healthcare services and spiritual support if desired.
Overall, Anew Healthcare Operations II provides a comfortable and supportive environment for seniors needing assisted living services in Nortonville, KS.
Anew Healthcare Operations II is located at 415 East Walnut Street, Nortonville, KS 66060 in Jefferson County, Kansas
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