415 East Walnut Street, Nortonville, KS 66060
For more information about senior living options: (866) 208-4318
Overall Review of Anew Healthcare Operations II
Pros
Mathew at ANEW went above and beyond by retrieving the package on Christmas Eve, effectively saving Christmas for the family.- The ANEW staff are helpful and caring.
- Pam the RN does an excellent job and keeps the family informed about changes.
- The mother staying at ANEW is very pleased with the facility.
- The father-in-law was very happy with the service and with everyone who helped with his care.
- Anew Healthcare and Rehab is described as a 5-star facility with a seasoned team of professionals.
- Village Villa has a great staff and environment and goes out of its way to treat people well.
Cons
The staff failed to return calls and slammed the phone down when questioned.- They were described as very rude and put out when questions were asked.
- The facility is described as terrible, with minimal care and unsanitary conditions.
- Village Villa is said to have some great staff but others are argumentative and slow to answer simple questions, and the reviewer would not recommend it.
- One review calls it a “nursing home; a prison for the elderly,” highlighting a harsh negative portrayal.
- The reviewer states veterans should not be treated the way their father was at the facility.
Review
Anew Healthcare Operations II is best suited for families seeking a country-setting skilled-nursing option that emphasizes rehabilitation and recovery, with the potential for strong, hands-on clinical attention when the right staff are on duty. The facility can be a solid choice for residents who need skilled nursing, short- to mid-term rehab, and help stabilizing health conditions, provided family members are prepared to engage actively in care planning and daily oversight. It works well when a resident benefits from a calm, less institutional atmosphere and when the care team includes a few highly capable professionals who can drive meaningful progress. In short, this community rewards persistent advocacy and steady collaboration with a committed care team.
Those evaluating alternatives should consider that this facility’s strengths hinge on consistent, attentive staff and a robust clinical foundation. Families who cannot tolerate recurring lapses in responsiveness, or who require uniformly high daily care across all shifts, may find the experience uneven. Some reviewers report rude or inattentive interactions and gaps in routine tasks, which can translate into risks for residents who require reliable hydration, bathing, and basic daily support. If steadier communication, predictable housekeeping, and a uniformly proactive approach to daily care are nonnegotiable, it may be prudent to explore other options with a more consistently staffed culture and clearer accountability.
On the plus side, the strongest positive thread centers on the clinical competence and dedication of several team members. The facility prides itself on a seasoned leadership core and a long history serving seniors in Jefferson County, with reviews highlighting an experienced Director of Nursing and administrator and a clinical staff able to handle complex needs. Residents who respond well to individualized attention often see tangible benefits: responsive updates from nursing staff, care plans that adapt to changing needs, and a rehabilitation mindset aimed at getting residents back on their feet. The environment is described as comfortable, quiet, and conducive to recovery, with a broad array of services designed to support varied resident needs.
Yet the most serious concerns cannot be dismissed. Reports of minimal care, unsanitary conditions, and neglect, occasionally paired with difficulties in obtaining basic essentials like a glass of water or a clean room, present a credible red flag for families with high daily care expectations. These accounts emphasize how crucial it is for the facility to demonstrate consistent, measurable improvements in daily routines, housekeeping, bathing assistance, hydration management, and prompt responsiveness. Such gaps, when they occur, erode trust and can overshadow otherwise strong clinical capabilities and rehab potential.
The key question for families is whether the rehab-focused advantages can be sustained and scaled across shifts, with predictable, compassionate daily care. The best-case scenario is a facility where the standout staff members are the rule, not the exception, and where oversight from families translates into steady improvements in every resident’s routine. If that reliability can be verified, through direct meetings with the Director of Nursing, the administrator, and frontline caregivers, plus a clear care-coordination plan, Anew becomes a compelling choice for those prioritizing recovery, dignity, and a supportive recovery environment. For others, especially those who demand uniform, across-the-board daily care and flawless communication, it may be wise to compare alternative communities before deciding. The prudent path is to schedule visits, request a trial period, and set explicit expectations for staffing assignments, daily care tasks, and escalation processes if concerns arise.
21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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