Parklane Towers
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1401 N New York Ave, Liberal, KS 67901
For more information about senior living options: (844) 490-3973
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Parklane Towers is a residential community that leaves a strong impression through the people who work there, even as it wrestles with some persistent pest challenges. A tenant family member has faced a troubling run of bed bug incidents, having to throw away two beds in the last month. The most recent turn came when the front office asked her to pay an $11 fee for the removal of the second bed. This concrete detail stands alongside a broader worry: there are insinuations that bed bug problems across the building may be unattended, a concern that colors the lived experience at Parklane Towers and invites scrutiny of how pest issues are being managed.
Amidst these concerns, the story of the property's staff emerges with striking clarity. The leasing office, in particular, is highlighted for its human touch and proactive support. Marsha, identified as the Occupancy Specialist, stands out for her genuine care about residents. The reviewer notes that she truly goes above and beyond to help tenants gather the required documentation and to spell out what comes next. Her willingness to assist and her reliability in navigating processes are described as a recurring theme, with the sense that residents can count on her to keep things moving smoothly most of the time.
In addition to Marsha's attentiveness, the building's leadership earns high praise. Ty, the Director, is portrayed as exceptionally resourceful - "one of the most resourceful individuals" the reviewer has encountered in more than six decades. He is described with warmth and respect, even affectionately referred to as a truly decent el jeffe. The compliment conveys not just professional competence but a kind of mentorship quality, a sense that Ty brings clarity, direction, and a supportive presence to the management team.
The maintenance crew at Parklane Towers also receives accolades, underscoring the practical, day-to-day backbone of the living experience. Doug and Eli are praised for their readiness to help residents and for doing the job right the first time. The reviewer emphasizes that these two maintainers - like the rest of the team - are dedicated, dependable, and capable of resolving issues efficiently, which helps counterbalance the stress that can come with pest problems or other maintenance needs. The sentiment is that when Doug and Eli are on the scene, things tend to run smoothly and residents feel well cared for.
Taken together, the stories paint a portrait of a community where the people behind the scenes matter just as much as the facilities themselves. There are moments that feel reminiscent of a university dorm - busy, social, and energetic - mixed with the daily realities of apartment living and pest management. Yet the consistent thread through it all is the quality of the staff: Marsha's conscientious guidance, Ty's leadership and problem-solving, and Doug and Eli's hands-on effectiveness. Their dedication creates a sense of support and trust that stands out, even in the face of challenging circumstances.
Ultimately, the experience at Parklane Towers seems to hinge on this contrast between a troublesome pest issue and a strongly customer-focused staff. While the bed bug concerns and the associated costs certainly weigh on residents, the robust care and competence demonstrated by the leasing team and maintenance crew offer reassurance. The narrative suggests that residents can rely on a responsive, capable staff to navigate the rough patches, keep communication open, and work toward practical solutions. In that balance between problem and the people who address it, Parklane Towers presents itself as a place where community spirit and attentive service help residents feel supported, even as they contend with ongoing pest-related challenges.
Parklane Towers is an exceptional assisted living community located in the vibrant city of Liberal, KS. Our community offers a variety of amenities and care services to ensure the comfort and well-being of our residents.
At Parklane Towers, we understand the importance of spiritual support, which is why we provide devotional services off-site for those who wish to engage in religious activities. Additionally, our indoor common areas create a warm and inviting atmosphere where residents can socialize and form lasting friendships.
Our dedicated staff is equipped to provide specialized care for individuals with diabetes. With their expertise and compassionate approach, residents can feel confident in receiving the personalized assistance they need to manage their health effectively.
We also prioritize engaging activities that cater to different interests. For those seeking spiritual fulfillment, devotional activities are offered offsite. Furthermore, our central location puts us in close proximity to two cafes, two parks, three pharmacies, eleven physicians' offices, thirty-seven restaurants, three transportation options, twenty-three places of worship, one theater, and two hospitals. This ensures that residents have easy access to various amenities and services within the local area.
Parklane Towers prides itself on providing exceptional care within an enriching environment. Come join our welcoming community and experience all that we have to offer!
This part of Liberal, Kansas offers a variety of amenities that may appeal to seniors looking for a convenient and comfortable living environment. With several places of worship in close proximity, individuals can continue practicing their faith without having to travel far. Nearby physicians and medical clinics provide easy access to healthcare services, including cancer treatment centers and specialized women's health facilities. Additionally, the abundance of cafes, restaurants, pharmacies, and parks make it easy for residents to run errands, enjoy meals out, and stay active in the community. The Southwest Medical Center and its rehabilitation services are conveniently located nearby for any healthcare needs. Overall, this area offers a mix of services and recreational opportunities that can contribute to a high quality of life for seniors.
Parklane Towers is located at 1401 N New York Ave, Liberal, KS 67901 in Seward County, Kansas
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