The Zack Group

Pros

• Emily went above and beyond to advocate for job seekers.
• Zack Group's recruiters and staffing support are consistently helpful and look out for employees.
• Hunter is highly skilled at his role and always patient.
• Emma helps employees get hours, resolve problems, and offers flexible scheduling.
• Madison is the best staffer and is always available to assist.
• Zack Group sets employees up for success and is highly regarded in the KC area.

Cons

• One reviewer called the Zack Group extremely unprofessional and a complete waste of time.
• Another reviewer said the company constantly sends out job assignments and forms only to say they can't help because you need a year of experience.
• A commenter claimed they hire transphobes who spew incorrect medical facts online.
• A reviewer alleged that a staff member spread hateful opinions on social media while bragging about being employed by Zack Group.
• A nurse named Elaine was described as incredibly rude and making everyone else's problems her own.
• A client complained that their Zack Group worker did not provide hours and even took hours away and gave them to favored employees, with no action after reporting.
• A reviewer noted the process included handling incorrect dates of birth and transcript issues, only for internal mix-ups to derail the opportunity.
• Another commenter asked how anyone is supposed to gain experience if agencies won't give people a chance to start, calling the process rude and dismissive.

Review

The collection of reviews about Zack Group presents a company with a highly variable reputation. On one hand, a consensus runs that the firm can be a strong ally for healthcare professionals seeking flexible placement, reliable communication, and supportive recruiters. On the other hand, a sizeable portion of feedback points to frustrating bureaucratic hurdles, inconsistent experiences across offices, and serious accusations about workplace culture. Taken together, the reviews paint a picture of a staffing agency that can deliver meaningful opportunities for some, while leaving others frustrated and wary.

One highly personal account describes a painstaking, months-long process for a candidate who had a clear and specific safety preference due to a traumatic brain injury. The reviewer details a long sequence of steps: arranging references, correcting seemingly swapped birth dates, obtaining transcripts after an initial misidentification, and paying a $30 fee to access documents. The process culminates in a painful outcome: the school declines to offer placement on safety grounds, and the reviewer feels misled by the agency's assurances. The overall takeaway is a sense of wasted time and resources, with the author explicitly advising others not to expect a straightforward or supportive hiring journey from Zack Group.

Amid the criticisms, several narratives stand out for praising particular individuals within Zack Group. Emily, in particular, earns repeated commendation for advocacy and responsiveness, described as someone who "went above and beyond" for job seekers. Other recruiters receive similar kudos: Hunter is praised for finding shifts that align with the candidate's goals, Emma is lauded for securing hours and helping resolve problems, and Madison is singled out as a standout staffer who is consistently available. These testimonials emphasize a culture of personal dedication, strong communication, and a belief that the recruiters genuinely have candidates' best interests at heart.

Yet not all feedback aligns with such glowing praise. A common grievance centers on a mismatch between hopeful applicants and the reality of what the agency can offer. Some reviewers complain of being asked to complete multiple forms and comply with stringent documentation, only to be told later that they could not be helped because they lack a year of experience. The moral they draw is that the process feels performative - like a box-ticking exercise - without a clear path to actually getting hired. The sentiment is blunt: "Make it make sense - how is anyone supposed to get experience if companies like this won't even give people a chance to start?"

Beyond procedural complaints, there are sharper accusations about the workplace environment and culture. A number of posts allege that the company tolerates problematic behavior in its broader online presence, including claims of transphobia and the spread of incorrect medical information by staff. Specific individuals are named in critical terms, including a nurse named Elaine who is described as rude, and an employee who is accused of broadcasting hateful opinions on social media while still employed by Zack Group. These claims contribute to a narrative of inconsistency in corporate values and the potential for negative experiences to spill over into candidate interactions.

Despite the troubling reports, many reviewers share genuinely positive, long-term relationships with Zack Group. Several accounts speak to a stable, rewarding experience over months and even years. People report being valued as employees rather than just "another cog," with recruiters and office staff taking an active role in ensuring shifts align with personal needs, schedules, and pay expectations. The recurring theme is that Zack Group can be a dependable partner for those who click with the right recruiter and the right office culture, delivering steady work, good compensation, and a sense of belonging within the agency's community.

In a broader sense, the reviews illustrate a split in experience that often accompanies staffing agencies: the people you work with can make all the difference, and a strong relationship with a proactive recruiter can transform what might feel like a system-choked process into a supportive career move. The same system can also feel opaque and discouraging when miscommunications occur, when documentation becomes a moving target, or when safety and placement decisions seem to hinge on factors beyond a candidate's control. For prospective applicants, the takeaway is clear: identify which recruiter and which local office you'll be dealing with, and ask direct questions about safety policies, transition timelines, and the specifics of how hours and placements are allocated.

Overall, Zack Group emerges as a company capable of delivering meaningful opportunities and enthusiastic advocacy in the hands of effective recruiters, especially those like Emily, Emma, Hunter, and several other dedicated staffers. At the same time, the breadth of negative experiences - from bureaucratic delays to allegations of discriminatory behavior - serves as a cautionary reminder to prospective applicants to approach the process with eyes wide open. If you're considering working with Zack Group, it's wise to clarify your goals, understand the exact steps required to move forward, and establish a clear line of communication with a recruiter who can align your needs with the right assignments.

This part of Overland Park, Kansas, offers a variety of healthcare options with well-established physicians and hospitals located within a short distance. Additionally, there are several parks nearby for outdoor recreational activities and dining options ranging from Mexican to American cuisine. Cafes such as Starbucks and local establishments like Brew Haha Coffeehouse provide convenient spots for socializing or enjoying a quiet moment. Pharmacies are easily accessible for medication needs, and a theater is available for entertainment. Several places of worship are also present in the area for spiritual fulfillment. Overall, this neighborhood provides a combination of healthcare services, recreational opportunities, dining choices, and community support that may appeal to seniors looking for a comfortable living environment in Overland Park.

Physicians

• Allergy & Asthma Care, PA (0.8 miles)
• Discover Vision Centers in Leawood, Kansas (1.3 miles)
• Kansas City Allergy & Asthma Associates, P.A. (1.4 miles)
• Kansas City Orthopaedic Institute (1.7 miles)
• College Park Specialty Center (2.4 miles)
• KC Endocrinology & Diabetes (3.2 miles)
• Jackson County Pulmonary Medical Group (3.5 miles)

Hospitals

• Rehabilitation Hospital of Overland Park (0.9 miles)
• Saint Luke's South Hospital (1.8 miles)

Parks

• Nall Hills Park (1 miles)
• Cherokee Park (2.6 miles)
• Gezer Park (3.4 miles)
• Quivira Park (3.6 miles)
• Thomas S. Stoll Dog Park (3.9 miles)
• Harmon Park (4.3 miles)
• Ironwoods Park (4.9 miles)

Restaurants

• K-Macho's Mexican Grill and Cantina (1.1 miles)
• The Cheesecake Factory (1.2 miles)
• Unforked (1.4 miles)
• Shake Shack (1.4 miles)
• Q39 South (1.4 miles)
• Houlihan's (1.5 miles)
• Martin City Pizza & Tap Room - Mission Farms (1.6 miles)

Cafes

• Starbucks (1.2 miles)
• McLain's Market (1.2 miles)
• Starbucks (1.7 miles)
• Brew Haha Coffeehouse (2.5 miles)
• Starbucks (4 miles)
• Starbucks (4.6 miles)
• Panera Bread (4.6 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.9 miles)
• Hy-Vee Pharmacy (2.2 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.4 miles)

Theaters

• AMC DINE-IN Prairiefire 17, Formerly Cinetopia Overland Park 18 (3.3 miles)

Places of Worship

• Lord of Life Lutheran Church (3.8 miles)
• St Michael The Arch Angel (4.1 miles)
• Overland Park Church of Christ (4.5 miles)
• Overland Park Christian Church (4.5 miles)