Brookdale Overland Park

Pros

• The staff at Brookdale Overland Park are consistently described as kind, caring, and knowledgeable, providing excellent communication and support to residents and their families.
• The facility is noted for its cleanliness and well-maintained environment, contributing to a positive living experience for residents.
• Residents enjoy a variety of engaging activities and programs, enhancing their quality of life at Brookdale.
• Many families express satisfaction with the food provided, highlighting that it exceeds expectations compared to home-cooked meals.
• Several reviewers appreciate the spacious and bright apartments available at Brookdale Overland Park, which contribute to a welcoming atmosphere.
• The facility's protocols for medication management are praised for ensuring safety and proper care for residents' health needs.
• Overall, many families feel confident in the level of care provided at Brookdale Overland Park and recommend it to others seeking assisted living options for their loved ones.

Cons

• The rooms at Brookdale Overland Park were drab and not often cleaned, leading to dissatisfaction with the facility's maintenance and housekeeping.
• A cafeteria worker confronted an elderly patient rudely, causing distress for the family and highlighting concerns about staff training in dealing with residents.
• There were excessive fees charged after a resident passed away, leading to frustration over the lack of a grace period for financial settlement.
• The food quality was criticized for being terrible, lacking fresh fruits and vegetables, and having no taste.
• Narrow hallways made it difficult for residents using electric chairs to navigate the facility comfortably.
• Staff inconsistency and lack of caring attitudes were reported, with claims that finding someone who cares about issues raised by residents was challenging.
• A resident suffered a serious fall due to inadequate safety measures in their room, raising concerns about neglectful practices within the facility.

Review

Brookdale Overland Park has elicited a wide and varied range of reviews from individuals who have toured, investigated, or had family members reside in the facility. The experiences reported reflect both commendable aspects as well as significant concerns, shedding light on the complexities of choosing an assisted living community for loved ones.

Many visitors praised Brookdale for its aesthetically pleasing environment and clean facilities. The design of the apartments was noted positively, particularly those featuring living areas, sleeping quarters, and kitchenettes—making them feel more spacious than other options in the region. Some reviewers remarked on the friendly demeanor of the staff, highlighting their kindness and willingness to help. Additionally, several families appreciated the variety of activities organized for residents, suggesting that the community is not just a place to stay but also one that fosters social interaction and engagement.

While there were positive sentiments expressed about Brookdale's cleanliness and aesthetic appeal, some negative reviews suggested that this appearance did not extend to all aspects of care. Complaints surfaced regarding staffing issues, particularly highlighting high turnover rates among employees which could contribute to a lack of consistent care for residents. Several reviewers detailed examples where they felt staff were inadequately trained to address the specific needs of elderly patients. Instances like confrontational interactions with residents raised serious questions about staff sensitivity toward vulnerable populations.

A recurrent theme amidst these reviews was dissatisfaction with food quality and options provided at Brookdale Overland Park. Multiple commenters remarked on limited meal choices—even voicing their disappointment regarding bland food offerings devoid of fresh fruits or vegetables—which detracted from their overall experience at the facility. Further complaints indicated logistical challenges within communal dining, such as inadequate assistance during mealtime or difficulties associated with retrieving necessary medical equipment.

Moreover, experiences related to financial policies at Brookdale sparked frustration among families dealing with post-passing matters. Reports emerged detailing excessive fees incurred after a resident's death due to insufficient grace periods for settling accounts—leading evaluators to question the ethics surrounding financial practices during emotionally taxing times.

In stark contrast to negative feedback about care standards within specific situations at Brookdale Overland Park laid some overwhelmingly positive testimonials—that emphasized exemplary communication between staff and family members about patient needs. Reviewers recounted how involved staff members kept them informed about their loved ones’ conditions and daily happenings—in some cases providing reassurance through regular updates by phone or text messages when family members lived far away.

Ultimately, while many families turned to Brookdale Overland Park seeking quality care for their loved ones—experiences presented through reviews served to illuminate both the strengths and weaknesses inherent within this particular assisted living community. Potential residents may weigh the aesthetic appeal alongside pressing issues such as care consistency or food satisfaction before making decisions that greatly impact themselves or their relatives' well-being in later stages of life.

This part of Overland Park, Kansas offers a convenient and vibrant community for seniors looking to settle down. With numerous cafes, restaurants, hospitals, pharmacies, physicians' offices, theaters, parks, and places of worship within close proximity, residents have easy access to essential services and recreational opportunities. The area boasts well-known chains such as Starbucks and CVS Pharmacy alongside local favorites like McLain's Market and Brew Haha Coffeehouse. Additionally, the presence of reputable healthcare facilities like Saint Luke's South Hospital and various specialized medical practices ensures that residents can easily access quality healthcare services when needed. The abundance of parks provides ample green spaces for outdoor activities while nearby theaters offer entertainment options for those looking to enjoy a night out. Overall, this part of Overland Park provides a well-rounded and convenient living environment for seniors seeking a comfortable and fulfilling lifestyle.

Cafes

• Starbucks (0.1 miles)
• Starbucks (0.8 miles)
• McLain's Market (2 miles)
• Brew Haha Coffeehouse (3.1 miles)
• Starbucks (3.2 miles)
• Starbucks (3.8 miles)
• Starbucks (5.1 miles)

Restaurants

• The Cheesecake Factory (0.2 miles)
• K-Macho's Mexican Grill and Cantina (0.5 miles)
• Unforked (0.6 miles)
• Shake Shack (0.8 miles)
• Houlihan's (0.9 miles)
• Q39 South (1.8 miles)
• Nick & Jake's (1.8 miles)

Hospitals

• Saint Luke's South Hospital (0.7 miles)
• Rehabilitation Hospital of Overland Park (1.9 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.5 miles)
• Hen House (1.8 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3.2 miles)

Physicians

• Discover Vision Centers in Leawood, Kansas (1.3 miles)
• Allergy & Asthma Care, PA (1.7 miles)
• Kansas City Allergy & Asthma Associates, P.A. (1.7 miles)
• Kansas City Orthopaedic Institute (2.1 miles)
• College Park Specialty Center (3 miles)
• KC Endocrinology & Diabetes (3.4 miles)
• Kansas City Cancer Center (3.9 miles)

Theaters

• AMC DINE-IN Prairiefire 17, Formerly Cinetopia Overland Park 18 (2 miles)
• AMC DINE-IN Studio 28 (5.7 miles)

Parks

• Nall Hills Park (2.2 miles)
• Gezer Park (2.4 miles)
• Quivira Park (3.3 miles)
• Ironwoods Park (3.7 miles)
• Cherokee Park (3.8 miles)
• Thomas S. Stoll Dog Park (3.8 miles)
• Harmon Park (5.5 miles)

Places of Worship

• Lord of Life Lutheran Church (2.8 miles)
• St Michael The Arch Angel (2.9 miles)
• Overland Park Church of Christ (4.3 miles)
• Overland Park Christian Church (5.8 miles)