Stevens County Home Health Svc

Pros

• The doctor and staff are among the best.
• The nursing staff is great.
• Stevens County Hospital and Stevens County Clinic are beyond awesome.
• The staff are very kind and provide quick, direct treatment.
• The staff are great, friendly, and true medical professionals.
• They are caring and professional.

Cons

• The radiology desk staff were incompetent, and the "specialty" lab nurse was the rudest medical staff the reviewer encountered, offering absolutely no help in a stressful situation.
• The on-site lab was not covered by the reviewer's insurance, and Quest Labs apparently screwed it up and were too ignorant to fix it.
• Nurse Lisa was described as the rudest nurse on the planet, and the reviewer wouldn't trust her to watch a goldfish.
• The staff did not disclose what they were testing for, particularly with Lisa Steers; the reviewer felt this was wrong and planned to seek a different doctor.
• The reviewer would not recommend this doctor's office to anyone.
• The facilities cannot handle severe injuries or birthing, despite other positive staff praises.
• The radiology desk clerk would receive a negative rating if a star could be given.
• One reviewer suggested using WebMD instead of going there due to a rude nurse.

Review

In Stevens County Hospital and the Stevens County Clinic, patient experiences run a broad spectrum from heartfelt praise to sharp frustration. Some travelers even mention driving to Liberal or elsewhere for imaging, hinting at concerns about accessibility or consistency in local imaging services. The impressions people leave cover the full arc of a hospital visit - from the moment you check in to the moment you leave, with memories shaped as much by the people you encounter as by the procedures you undergo.

On the negative end, several reviews center on the radiology and imaging process. One patient described the desk staff in imaging as incompetent, and referred to a so?called "specialty" lab nurse as the rudest medical staff they had encountered in a stressful moment. The reviewer said the experience turned a scary situation into something horrible, and they even suggested that they would give a negative star to the radiology desk clerk if that were possible. This sentiment captures a recurring theme: the way front?line support and early interactions color the overall sense of care, especially in urgent or stressful circumstances.

By contrast, other patients have had very positive experiences with doctors and the broader medical team. One reviewer offered high praise for the "best doctor and staff," though they cautioned others to verify insurance coverage for on?site lab services. The reviewer explained that their Humana plan did not cover the on?premises lab once Quest Labs came into play, and they felt the bills were mishandled or mishandled by the system. This underscores a common healthcare tension: excellent clinical care can be in tension with complex insurance and billing arrangements, particularly when in?house labs and external labs interact with specific plans and networks.

Nursing care is a frequent focal point in these experiences, and in many cases the nursing staff receive warm, wholehearted commendations. Several reviews highlight the nursing staff as kind and effective, with one even calling them "great" and describing the hospital as one of the better places they have been. Another review explicitly calls Stevens County Hospital and the Stevens County Clinic "beyond awesome," a strong endorsement of the bedside care and day?to?day professionalism that patients notice during visits.

Amid the praise, there are standout criticisms that some readers will recognize and remember. One patient singled out a nurse named Lisa and characterized her as the most rude nurse they had encountered, questioning how she would react if someone treated her grandmother the same way. The language is pointed and harsh, reflecting a feeling of being disrespected or dismissed in a moment when comfort and support are most needed. Another reviewer mentioned Lisa Steers, alleging a lack of transparency about what was being tested for and urging that the patient be informed clearly about tests. That review conveyed a sense of mistrust and a desire to switch doctors as a result of what was perceived as withholding information.

Against these strong sentiments about individual staff members, another narrative stands out for its warmth and gratitude. A patient who arrived at the clinic with little notice found the care deeply reassuring: a clinician (Dr. Sam) quickly assessed a serious illness, ordered a comprehensive workup that included labs, X?rays, swabs, blood work, and an IV hydration, and, despite a long wait, the staff's attentiveness left a lasting impression. The patient thanked the team for their caring and professional approach, noting how considerate the staff were, including a nurse who arranged a meal - turkey sandwich, pudding, and unsweetened tea - while they waited. This vignette emphasizes that, when care is well coordinated, patients can feel genuinely supported even in a stressful illness.

A broader closing impression from multiple voices is that Stevens County Hospital and the Stevens County Clinic are places where kindness and professional competence exist side by side with systemic and interpersonal frictions. For many, the facilities are a reliable option for general care and routine treatment, described succinctly as a place with "great, friendly" staff and "true medical professionals." Yet there is an acknowledgment that the system struggles with the realities of severe injuries or birthing needs, capacity concerns, and the headaches of insurance and billing for on?site versus external labs. Taken together, the reviews sketch a facility that can deliver excellent, compassionate medical care and patient support, but that also exposes patients to friction points - whether in imaging desk interactions, staff demeanor, or complex billing - whose resolution greatly colors the overall experience.

This part of Hugoton, Kansas offers a variety of amenities for seniors looking to settle down in a peaceful and welcoming community. There are several physicians and medical clinics nearby, ensuring easy access to healthcare services. Places of worship are also conveniently located, catering to various spiritual needs. A selection of restaurants and cafes provide opportunities for dining out and socializing with neighbors. For recreation, there are parks within a short driving distance where seniors can enjoy outdoor activities. Additionally, Southwest Medical Center is located nearby for any emergency medical needs. Overall, this area of Hugoton provides a comfortable and convenient setting for seniors seeking a fulfilling retirement lifestyle.

Physicians

• Stevens County Medical Clinic (0.1 miles)
• Dr. Davis (23.9 miles)
• Randhawa Pediatrics (23.9 miles)
• Central Care Cancer Center (24.5 miles)
• V A Community Outpatient Clinic (24.5 miles)
• The Doctor's Office (24.5 miles)
• Women's Specialty Center of Liberal (24.6 miles)

Places of Worship

• Church of Christ (0.1 miles)
• United Methodist Church (0.3 miles)
• Church Of The Nazarene (0.3 miles)
• Hugoton Baptist Church (0.3 miles)
• St Helen Catholic Church (0.3 miles)
• Bethel Friends Church (0.4 miles)
• First Christian Church (0.5 miles)

Restaurants

• Daylight Donuts (0.2 miles)
• China (0.4 miles)
• L B's Bar & Grill (0.5 miles)
• Ranchito Tex-Mex Cafe (0.5 miles)
• Subway (0.5 miles)
• Bonnie And Clyde (0.5 miles)
• Southwest Fresh Potato (0.5 miles)

Pharmacies

• Health Mart Pharmacy (0.5 miles)
• Walgreens (24.8 miles)
• El Kan Pharmacy (25 miles)
• El Kan Drug (25 miles)

Transportation

• Liberal Mid-America Regional Airport (LBL) (23.5 miles)

Parks

• Blue Bonnet Park (24.3 miles)
• Light Park (24.8 miles)

Hospitals

• Southwest Medical Center (24.6 miles)
• Southwest Medical Center Rehab Services (25 miles)

Cafes

• Scotters Coffee (24.9 miles)
• Daylight Donuts (25 miles)