620 2Nd Avenue, Concordia, KS 66901
For more information about senior living options: (866) 208-4318
Overall Review of Sunset Home
Pros
Deb was very helpful.- Most of the nurses were helpful.
- The place is great for retirement.
- The assisted living wing has recently been remodeled.
- The veteran’s apartment includes a small living room with a kitchenette, a nice bathroom, and a fair-sized bedroom with ample storage.
- Residents may decorate the wall outside their doors tastefully.
- There are good staff in every department.
- The facility is very clean and orderly.
Cons
The facility can be kind of depressing.- The administrator is a pile of hot garbage who only thinks about herself.
- The administration is a disgraceful dictatorship.
- It is the absolute worst place to work or have your family in; CNAs can abuse residents and the administration can't even tell you the residents' names.
- The facility is extremely understaffed, residents are not being checked on, and the rooms are overpriced.
- It is a sad place for families with relatives living there.
Review
Sunset Home in Concordia is best suited for families seeking a straightforward, budget-conscious option with a modest but workable set of amenities and a small-community feel. The property tends to deliver clean, orderly surroundings and functional living spaces, including recently remodeled wings and fairly solid daily care in some departments. This is a practical choice for loved ones who prioritize reliable cleanliness, decent staff attention in routine tasks, and a chance to connect with a veteran-focused community within a comfortable entry area. It is not ideal for those who require consistently polished administration, high staffing stability, or a consistently uplifting atmosphere.
Those weighing Sunset Home should explicitly consider alternatives if administrators and staffing reliability are non-negotiable. Several reviewers raise red flags about leadership culture and accountability, suggesting that a strong, transparent governance framework is not consistently evident. Families who cannot tolerate perceptions of administrative self-interest, spoken harshly about by critics, or frequent questions about names and accountability may find a better fit elsewhere. For residents who demand constant, highly responsive oversight, or who want a truly uplifting social climate throughout the day, other communities may deliver more consistently.
The positives at Sunset Home partly offset the more troublesome concerns, but they do not erase them. A number of accounts point to attentive staff in various departments and a welcome, orderly environment that feels well maintained. The remodeled assisted living wing offers improved living spaces, and the ability for residents to personalize their doors and bulletin boards creates a sense of autonomy and belonging. A small, welcoming veterans group in a comfortable area adds social value and a sense of purpose for residents who want structured, peer-led interaction. Cleanliness and a practical layout help families feel confident about basic care and safety.
Yet the fabric of the community is threaded with notable cautions. Several reviews allege abuse and neglect by CNAs, and concerns about staff accountability are reinforced by complaints about administration and communication gaps. These themes are reinforced by remarks that the administrator can come across as unsympathetic or self-focused, contributing to an impression of a top-down culture rather than a resident-centered one. The sense of being short-staffed or of care gaps emerging when conflicts or high census occur underscores a real risk that resident well-being can take a backseat during busier shifts. The price point compounds the tension: rooms are described as rather expensive for the level of consistency in day-to-day experiences, making value harder to defend when care moments feel crowded or delayed.
For families actively evaluating Sunset Home, the practical approach is essential. Schedule multiple tours at different times of day, and push for direct conversations with frontline staff as well as the administrator. Ask precise questions about staffing ratios, CNA turnover, incident reporting, and how care plans adapt when resident needs change. Request current references and, if possible, speak with families who have loved ones living there longer term. Inspect the remodeling in the assisted living wing and test how the lockable doors, private bathrooms, and storage spaces actually function for daily living. Evaluate the veterans group as a social anchor and the level of resident autonomy in daily routines, then compare these against the cost and perceived governance quality.
In the end, Sunset Home is a pragmatic option for families prioritizing clean facilities, modest but usable living quarters, and accessible social engagement through a veteran-centric community. The key decision hinges on tolerance for administrative friction and potential staffing instability. If dependable leadership, transparent communication, and consistently responsive care are non-negotiables, it would be prudent to explore alternatives. If the priority is a respectful, tidy environment with reachable staff, occasional strong care moments, and a workable price within a small-town setting, Sunset Home warrants serious consideration, provided the family can navigate and monitor the governance landscape and insist on clear, continuous accountability.
45 resident community capacity
Assisted Living
Continuing Care Retirement Community (CCRC)
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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