Waukee Memory Care in Waukee, IA

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Waukee Memory Care

Waukee Memory Care in Waukee, IA

Information last verified:

1505 South East Laurel Street, Waukee, IA 50263

For more information about senior living options: (844) 490-3973

4.2 from 79 reviews
5 stars
60
4 stars
3
3 stars
0
2 stars
1
1 stars
15

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2022

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Waukee Memory Care Costs & Pricing

Waukee Memory Care offers competitive monthly rates for its residents, particularly when compared to both Dallas County and the broader Iowa market. For instance, the cost of a studio apartment at Waukee is $2,725, which is significantly higher than the county average of $1,864, yet notably lower than Iowa's statewide average of $3,613. The private room rate aligns closely with the county's figure at $2,795 but falls short of Iowa's higher price point of $4,670. While Waukee's one-bedroom option stands at $3,575 - above Dallas County's typical cost of $2,445 - it still presents a reasonable alternative amidst Iowa's average rate of $2,862. Overall, Waukee Memory Care strikes a balance between providing specialized care and maintaining affordability within the regional context.

Floor plansWaukee Memory CareDallas CountyIowa
Studio$2,725$1,864$3,609
Private$2,795$2,795$4,670
1 Bedroom$3,575$2,445$2,863

Overall Review of Waukee Memory Care

Pros

  • pro Independence Village of Waukee is built on strong leadership, genuine care, and a deep commitment to residents’ quality of life.
  • pro The Executive Director, Austin Williams, leads with professionalism, compassion, and dedication to both residents and staff.
  • pro The staff are friendly, welcoming, and consistently go above and beyond to make residents feel at home.
  • pro There is a true sense of community where residents feel respected, engaged, and connected.
  • pro The amenities are top-notch, with beautiful, clean living spaces, excellent dining, and a variety of activities.
  • pro Independence Village is more than a place to live; it’s a place to belong where residents thrive.
  • pro The atmosphere is positive, supportive, and full of life, providing families with peace of mind.
  • pro The care is outstanding, with caregivers who are lovely, attentive, and treat residents like family.

Cons

  • pro The owners of Independence Village in Waukee are described as greedy and predatory, having displaced residents and fired staff to fund a memory care unit.
  • pro Story Point is portrayed as a mega corporation that cares only about the bottom line, not the residents or the employees.
  • pro The facility's communication is horrible, with staff failing to return calls.
  • pro Housekeeping is terrible, call-button response times are slow, and the hallways smell bad.
  • pro Some staff are extremely rude and unprofessional, staining the level of customer service.
  • pro Management is accused of deception, with residents being told lies or kept in the dark.
  • pro There are allegations of Medicaid misrepresentation for memory care and charging residents beyond what was promised.
  • pro There is high turnover among staff, indicating instability and reduced quality of care.

Review

Independence Village of Waukee is best suited for seniors who want a lively, engaged community with a clear focus on quality of life and a care continuum on site. The campus leans into strong leadership presence, hands-on management, and a culture that prioritizes resident dignity, connection, and personalized attention. For families seeking a place where residents are welcomed as part of a bustling, friendly “home,” this community delivers a palpable sense of belonging: vibrant daily activities, well-maintained living spaces, and dining experiences that many residents describe as outstanding. The combination of assisted living, memory care, and skilled nursing on one campus makes it attractive for seniors who anticipate needing varied levels of support over time without the disruption of moving elsewhere.

Who may want to consider alternatives is equally important to acknowledge. If price predictability and a strict, straightforward contract are non-negotiables, this facility can be a challenging fit. Several reviews point to abrupt price increases and negotiation patterns that left families feeling blindsided, sometimes followed by discharge or relocation stress. If corporate ownership and the potential for policy shifts linked to acquisitions raise concerns about long-term stability or consistency of service, families might prefer a more locally controlled operation. Additionally, for those who prioritize uniformly swift and proactive administrative communication, the negative experiences shared by some residents’ families, delayed return calls, gaps in responsiveness, and perceived gaps in front-line accountability, signal a risk that should not be overlooked.

On the positive side, the strongest draws are undeniable. The Executive Director’s hands-on leadership catalyzes a culture where staff members “go above and beyond,” and residents consistently feel seen, respected, and cared for. The staff’s warmth and reliability show up in daily interactions, caregivers who smile, listen, and respond with genuine attention, and a community atmosphere that makes new residents feel quickly at home. The design and upkeep of common spaces are praised, with attention paid to safety, cleanliness, and the comfortable feeling of “home.” Dining experiences frequently earn praise, with residents describing meals as fresh and thoughtfully prepared, and the activities program offers a broad lineup that keeps people engaged, social, and physically or intellectually active. The campus also succeeds at providing real care continuity: families can transition from assisted living to skilled nursing on site, minimizing disruption during health changes and enabling more coordinated care.

Yet the drawbacks must be weighed with candor. A subset of reviews highlights serious communication gaps: not returning calls, delays in information sharing, and a sense that management does not consistently connect with families. Staff turnover and the perception that decisions are driven by corporate priorities rather than resident needs appear in some narratives, coloring the overall confidence of certain families. Billing concerns surface in multiple accounts, including disputes over long-term care vs. assisted living charges and even fear of unexpected rate hikes. Some reviewers report issues with storage practices, scheduling, or environment-related quality signals like odors in certain areas, all of which factor into the decision for a family evaluating comfort, trust, and predictability.

The key pros can offset the main cons when approached with informed planning. The evident leadership and a culture of compassionate care create real peace of mind for many families, especially those who value a strong, visible presence of administration and staff engagement. The on-site continuum of care, coupled with abundant activities, a supportive dining program, and clean, welcoming accommodations, provides a practical path for aging in place as needs evolve. For families who want a robust center offering rehabilitation and ongoing skilled care without the friction of multiple moves, Independence Village of Waukee offers tangible, lived benefits that frequently translate into better quality of life for residents and less stress for families. To mitigate the less favorable experiences, prospective residents should insist on concrete pricing details, request a written price guarantee, and seek direct, ongoing communication protocols with a designated point person. It also helps to verify Medicaid or long-term care coverage specifics for memory care and to request conversations with current residents or families about their ongoing experiences.

The bottom line is practical and decisive: Independence Village of Waukee delivers a compelling option for families prioritizing a warm, active community with a strong care team and a full continuum of services under one roof. Its leadership-driven culture and the breadth of activities and amenities create a solid foundation for meaningful resident engagement and dependable day-to-day support. However, this comes with caveats about price dynamics, corporate ownership signals, and occasional communication friction. For families who can anchor their decision in a well-structured contract, clear pricing, and a plan for steady administrative contact, the choice can be affirming and reassuring. For those whose priorities include absolute pricing stability, scrupulous governance independent of corporate shifts, or razor-sharp responsiveness in every interaction, it may be wise to explore other communities that emphasize those particular assurances. A targeted tour, frank discussions with the Executive Director and care leadership, and direct conversations with current residents will sharpen the fit and reveal how the community will measure up to each family’s specific expectations.

Features

Housing

  • 32 resident community capacity 32 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Des Moines International (11 miles away) Des Moines International (11 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Waukee Memory Care in Waukee, IA is an assisted living community that specializes in memory care. Our residents enjoy a range of amenities to make their lives comfortable and convenient. Each room is fully furnished and includes cable or satellite TV, a telephone, and Wi-Fi/high-speed internet access. Our community also features a dining room where residents can enjoy restaurant-style meals prepared by our staff. Additionally, we have a small library for residents to relax and read in.

At Waukee Memory Care, we understand the importance of maintaining the highest level of care for our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We have specialized memory care programming to support our residents with mild cognitive impairment. Medication management services are also available to ensure that residents receive their prescribed medications on time.

We believe in promoting mental wellness among our residents and offer a mental wellness program to enhance their emotional well-being. Special dietary restrictions are accommodated through diabetes diet options and other personalized meal preparation and service.

Our community is surrounded by various amenities, making it convenient for our residents to access nearby facilities. There are three cafes within close proximity, as well as six parks where residents can enjoy outdoor activities. In addition, there are eight pharmacies located nearby for easy access to medication needs. For medical care, there are 43 physicians available nearby along with one hospital for any urgent medical needs.

Residents can also engage in a variety of activities both within our community and in the surrounding area. We offer resident-run activities as well as scheduled daily activities to keep our residents active and engaged. Furthermore, there are 35 restaurants located nearby for dining out options should they wish to explore different cuisines. Additionally, there are two theaters available nearby for entertainment purposes.

For those seeking spiritual support, there are two places of worship situated close by where residents can attend religious services as desired.

At Waukee Memory Care, we strive to provide a comfortable and supportive environment for individuals needing memory care services. Our community offers exceptional care, convenient amenities, and access to nearby facilities, ensuring that our residents receive the best possible living experience.

Nearby Places of Interest

This part of Waukee, Iowa, offers a convenient and vibrant community for seniors looking to settle down. With several physicians and pharmacies within close proximity, accessing healthcare services is easy. There are also numerous restaurants offering a variety of dining options, as well as parks for outdoor recreation and relaxation. Places of worship provide spiritual support, while theaters offer entertainment options. The availability of cafes allows for social gatherings or quiet moments with a cup of coffee. Additionally, the nearby Mercy Medical Center West Lake ensures that quality medical care is readily accessible. Overall, this area of Waukee provides a well-rounded environment for senior living.

Physicians

  • Ducharme Dermatolgy (0.4 miles)
  • Waggoner Pediatrics of Central Iowa (Des Moines Pediatrics-West) (0.4 miles)
  • Brian L Waggoner, MD (0.4 miles)
  • Country Clinic (1.3 miles)
  • Iowa Health Physicians & Clinics (1.5 miles)
  • Waukee Pediatrics (1.5 miles)
  • Midwest Sleep Specialists (1.6 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • Hy-Vee Pharmacy (0.7 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (2.6 miles)
  • Outcomes Pharmaceutical Health Care (4.4 miles)
  • Walmart Pharmacy (4.4 miles)
  • National Pharmaceutical Returns (4.5 miles)

Restaurants

  • Hy-Vee Market Grille (0.7 miles)
  • Monterrey Express (0.7 miles)
  • B Bops Waukee (0.7 miles)
  • Wasabi (0.9 miles)
  • Central Standard (0.9 miles)
  • Burger King (1.1 miles)
  • Los Tres Amigos (1.3 miles)

Parks

  • Stonegate Park (0.8 miles)
  • Playground At Maple Grove School (1.6 miles)
  • Grant Park (1.8 miles)
  • Westown Meadows Park (2 miles)
  • Waterford Disc Golf Course (3.1 miles)
  • Valley View Park (3.2 miles)

Places of Worship

  • Westview Church (0.9 miles)
  • Living Faith Lutheran Church (1.4 miles)

Theaters

  • The Palms Theatres & IMAX (1 miles)
  • Century Theatre (3.6 miles)

Cafes

  • Scotters Coffee (1.7 miles)
  • Starbucks (4.2 miles)
  • Starbucks (4.5 miles)

Hospitals

  • Mercy Medical Center West Lake (2.9 miles)

Frequently Asked Questions

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Related Resources

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