Homewatch Caregivers of Des Moines

Pros

• Homewatch CareGivers of Tacoma is compassionate, reliable, and deeply committed to the well-being of seniors.
• Joe Hillyer, the owner and a U.S. Veteran, brings integrity and dedication reflected in the care provided.
• The company is a top-tier resource in the Tacoma community for in-home care.
• Families note that the team shows up, cares, and listens, delivering compassionate and consistent care.
• The owners are genuinely involved and engaged in philanthropy, demonstrating heartfelt leadership.
• The office and support staff are professional and efficient, with strong caregiver matching to meet needs.
• The company avoids high-pressure sales and focuses on education about options and costs.
• Caregivers are praised for kindness, patience, and maintaining a familiar, stable caregiving team.
• Veterans and their families report exceptional, tailored care that honors service and dignity.

Cons

• Other home care providers wasted the reviewer's time.
• Other providers did not listen to the reviewer's needs, when care was needed, or how family members would be involved.
• These companies seemed focused on making a sale, using high-pressure sales tactics that made the reviewer uncomfortable.

Review

Homewatch CareGivers of Tacoma has made a lasting impression in the Tacoma senior-care landscape by delivering consistently compassionate, reliable in-home support. The team is frequently described as genuine, attentive, and deeply invested in the well-being of the people they serve. The owner, Joe Hillyer - whose U.S. veteran background informs the company's values - stands out for his integrity and hands-on involvement. Families consistently note that the care goes beyond a routine service; it feels personal, dependable, and rooted in a sincere desire to help, with the motto "Let our family take care of yours" serving as more than a slogan but a lived commitment.

The level of care is repeatedly praised as compassionate and client-centered. Reviewers emphasize that the staff shows up, cares, and listens - an approach that makes a difficult caregiving journey feel more manageable. What sets Homewatch apart is the emphasis on continuity and familiarity. Clients frequently mention receiving care from the same small team of caregivers (often 3?4 people), which fosters trust and allows for a deeper understanding of the loved one's routines, preferences, and evolving needs. This consistency is particularly meaningful for families navigating cognitive changes, such as Alzheimer's, where knowing the caregiver and having a stable presence can significantly ease stress and improve quality of life.

Ownership and leadership emerge as central themes in the feedback. The owners' genuine concern for the community is highlighted not only in the day-to-day care but also through philanthropy and broader advocacy. Several reviews speak to the owners' active involvement, passion for helping people, and a philosophy that goes beyond business metrics. This relational, community-forward stance translates into care that feels ethical and thoughtful, reinforcing trust for families as they plan for future needs. The company's commitment to thoughtful care planning is underscored by stories of education-first conversations about care options, costs, and long-term affordability.

Another standout aspect is the company's approach to consultation and cost planning. Several clients describe a patient, informative process where Homewatch took time to explain different care types, associated costs, and scenarios to keep care affordable while maintaining high standards. This stands in contrast to high-pressure sales approaches experienced with other providers. A veteran-focused, education-driven mindset is repeatedly mentioned, with families appreciating that they can understand their options and make informed decisions without feeling rushed into immediate commitments. The result is trust built through clarity and transparency rather than pressure.

The reviews also highlight practical, everyday excellence in service delivery. Families report quick responses to urgent needs - such as post-surgery care - where the team could arrange a caregiver promptly and steadily meet expectations. The professionalism of the office and support staff is repeatedly lauded, with phrases like "very professional and efficient" used to describe the internal operations. The care management aspect is particularly valued, with reviewers noting how the team coordinates, weighs preferences, and matches caregivers thoughtfully to the requests and personalities of their loved ones.

The testimonials extend beyond individual families to professional endorsements, including feedback from an elder-law attorney who works with families in crisis. He commends Homewatch for reliable, cost-conscious care placement and frequent positive experiences when families are navigating stressful, panic-filled moments. The accumulation of such endorsements - from medical and legal professionals to radio show guests who discussed care planning and management - paints a picture of a provider that has earned a trusted place in the broader community. The message is consistent: Homewatch CareGivers of Tacoma is a resource families can rely on when planning for aging, medical, and end-of-life needs.

In sum, Homewatch CareGivers of Tacoma is repeatedly described as a top-tier resource within the Tacoma community. The combination of compassionate, consistent caregiving; owner-led integrity and community involvement; transparent, education-forward planning; and strong professional partnerships creates a reputation for trustworthy, high-quality in-home support. Families consistently report feeling understood, supported, and confident that their loved ones are receiving dignified, personalized care. Whether addressing day-to-day needs, navigating complex care plans, or preparing for future milestones, this team - led by Joe Hillyer and supported by a professional office - stands out as a dependable ally for families seeking compassionate in-home care.

Restaurants

• Smokey Ds BBQ (1.2 miles)
• Taco Bell (3 miles)
• Chicago Speakeasy (3 miles)
• Olive Garden (3.1 miles)
• Maid-Rite (3.1 miles)
• McDonald's (3.2 miles)
• Chick-Fil-A (3.3 miles)

Places of Worship

• Saylorville Baptist Church (1.9 miles)

Pharmacies

• CVS Pharmacy (2.5 miles)
• Kayser Hearing Aid & Audiology (2.7 miles)
• Walgreens (2.8 miles)
• Walgreens (3 miles)
• Target Pharmacy (3.6 miles)
• CVS Pharmacy (3.6 miles)
• Merwin Ltc Pharmacy (3.9 miles)

Theaters

• B&B Theatres Ankeny 12 & B-Roll Bowling (2.8 miles)
• B&B Theater And B-Roll (4 miles)

Physicians

• Kayser Hearing Aid & Audiology Centers (2.9 miles)
• Parks Area Family Physicians (3.1 miles)
• Southard Nicholas Dr Iowa Clinic Cardiovascular Services Ankeny (3.1 miles)
• Hearing Doctors Of Iowa (3.2 miles)
• World Of Vision (3.2 miles)
• Iowa Oral And Maxillofacial Surgeons PC (3.3 miles)
• Delaware Family Medicine (3.8 miles)

Cafes

• Panera Bread (3.3 miles)
• Starbucks (3.4 miles)
• Main Street Cafe & Bakery (3.4 miles)
• Starbucks (3.7 miles)

Hospitals

• Unity Point Health (4.1 miles)
• Mercy Medical Center 7 South (4.4 miles)
• Mercy Hospital Pediatric Unit (4.4 miles)
• Select Specialty Hospital-Des Moines (4.4 miles)
• Mercy River Hills Surgery Center (4.5 miles)
• North 3 - IMMC (5.2 miles)
• UnityPoint Health - Iowa Methodist Medical Center - Emergency Department (5.2 miles)