Riverside Senior Living

Pros

• The place is nice and clean.
• The food is good.
• The people there are nice.
• The residents are good, clean people.

Cons

• Jessica, the office girl, is rude and unhelpful despite claiming to be helpful.
• She enjoys gossiping and talking about others, creating a negative atmosphere.
• It is difficult for family members to feel comfortable or welcomed there.
• The screening process for employees is inadequate, leading to a poor experience.
• There are concerns about the overall staff behavior affecting the environment negatively.

Review

In the search for a suitable place for family members, the initial impressions often set the tone for the overall experience. One reviewer reflects positively on the physical aspects of a particular facility, noting that it is not only nice but also clean. This suggests a level of care and attention to hygiene that can be vital in any residential environment, particularly one where vulnerable populations reside. Cleanliness can be comforting and reassuring for families who want to ensure their loved ones are living in an environment that promotes health and well-being.

However, the review takes a turn when discussing staff interactions, specifically mentioning Jessica, the office girl. While it’s common and expected for staff members to present themselves as helpful and supportive, this reviewer feels that Jessica’s demeanor falls short of these expectations. Her attitude is described as rude, which can significantly detract from the experience of those who are visiting or residing at the facility. Having unprofessional staff can create tension and leave families feeling undervalued during what is often an already stressful time.

The reviewer emphasizes that while Jessica claims to be helpful, her actions do not align with such assertions. This accusation raises concerns about employee training and management practices within the facility. Support staff like Jessica play an essential role in creating a welcoming atmosphere; thus, when they engage in gossip or speak negatively about others, it contributes to an uncomfortable environment. This situation underlines how important it is for management to screen their employees effectively before hiring them so that they maintain standards of professionalism and respect within their team.

Despite these setbacks related to staff behavior, there are several redeeming qualities about this place highlighted by the reviewer. The food served at the facility receives praise; good nutrition is crucial in maintaining both physical health and morale amongst residents. Additionally, the people—referring likely to both residents and perhaps other staff—are described as “nice,” further hinting at a community spirit among those living there. Such camaraderie can help mitigate some negative experiences related to isolated interpersonal issues with individual staff members.

Moreover, although challenges arise due to Jessica's perceived rudeness and gossip tendencies, it seems that many residents have worked hard to cultivate their own positive relationships among themselves. The mention of “good clean people” speaks volumes about the character of those residing within this community; individuals likely find solace in each other's company despite external circumstances affecting their experience within the facility.

In summary, while this place boasts cleanliness and quality food—a significant draw for families considering options—it also highlights critical shortcomings related to employee behavior that could benefit from improved oversight and training protocols. By addressing interpersonal dynamics among staff members more rigorously,, future guests might enjoy a more cohesive experience without distractions from less favorable interactions with specific employees like Jessica. Care facilities must remain vigilant in fostering environments where residents feel supported holistically through attentive service coupled with mutual respect among all parties involved.

This part of Charles City, Iowa offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. With cafes, restaurants, pharmacies, hospitals, and physicians all within close proximity, residents can easily access essential goods and services. Places of worship are also plentiful in the area, providing spiritual support and community engagement opportunities. Additionally, the numerous parks nearby offer opportunities for outdoor recreation and relaxation. The presence of transportation options like Curt's Cab and U-Haul make it easy for seniors to get around town. Overall, this area provides a well-rounded environment for senior living with a range of conveniences nearby.

Cafes

• The Planet (0.1 miles)
• Aromas (0.4 miles)
• Kountry Kupboard (16.1 miles)
• Taste. By Unc's Cheesecakes (16.1 miles)
• Old Central Coffee (16.1 miles)

Places of Worship

• Faith Inc. (0.3 miles)
• First Congregational UCC Charles City (0.5 miles)
• Dial-A-Prayer (0.5 miles)
• St John Evangelical Lutheran Church (0.5 miles)
• Jehovah's Witnesses (0.6 miles)
• Immaculate Conception Church (0.7 miles)
• Trinity United Methodist Church (0.7 miles)

Parks

• Riverside Park (0.3 miles)
• Central Park (0.5 miles)
• Memorial Park (0.7 miles)
• Charles City Park Director (0.8 miles)
• Floyd Park (4.7 miles)
• Idlewild State Park (7.6 miles)
• Chickasaw County Park (9.5 miles)

Restaurants

• The Pub on the Cedar (0.4 miles)
• Subway (0.5 miles)
• McDonald's (0.8 miles)
• Derailed (0.9 miles)
• Plaza Mexico (1 miles)
• Dave's Restaurant (1 miles)
• Comet Bowl (1.2 miles)

Pharmacies

• Main Street Drug - Ia (0.5 miles)
• Connors' Clinic Pharmacy (1.2 miles)
• MercyOne Greene Pharmacy (13.3 miles)

Hospitals

• Mercy Dialysis Center (0.5 miles)
• Cedar Valley Podiatry (1.2 miles)
• Floyd County Medical Center (1.3 miles)
• Charles City Family Health Center (1.4 miles)
• Nashua Area Medical Center (11.1 miles)
• Liebe Care Center (13.7 miles)

Physicians

• Cedar Valley Podiatry Foot & Ankle Center (1.2 miles)
• Floyd County Area Family Practice (1.4 miles)
• MercyOne Greene Family Medicine (13.3 miles)

Transportation

• Northeast Iowa Regl Arprt-Ccy (4 miles)
• Curt's Cab (8.6 miles)
• Cedar River Taxidermy (11.2 miles)
• U-Haul (11.2 miles)
• Iowa Northern Railway (13.3 miles)
• U-Haul (15.8 miles)

Theaters

• Watts Theatre (16 miles)