Springs at Bettendorf

Pros

• The Springs is an excellent place to live.
• The staff at The Springs is always helpful and friendly.
• Rhonda is absolutely amazing.
• Wavie is amazing at what he does; the maintenance team is fast, professional, and knowledgeable.
• The maintenance team is fast and nice, with tickets being cleared quickly.
• Property management is responsive and goes the extra mile with services like convenient package collection.
• The apartments are updated and well kept.
• Amenities like the dog wash, dog park, and car wash are nice.
• Some units include an attached, heated garage, which is a game-changer in winter.
• The Springs fosters a great sense of community through events for residents.
• The office and maintenance staff are exceptional.

Cons

• The reviewer states that Evan Harmon was rude and unprofessional during the move-out process.
• The complex is alleged to scam residents on renewal rates, lease termination, and the return of security deposits.
• One reviewer describes the property as money-hungry and notes that a one-bedroom can cost residents over $20,000 per year.
• The leasing office staff are described as awful, rude, and disrespectful, with complaints about ignoring harassment and constant dog barking.
• Management allegedly refused to allow payment arrangements after a family death, despite proof.
• The reviewer characterizes the complex as dishonest and accuses it of fraudulent practices.
• A reviewer warns others not to rent from this apartment complex.
• Another reviewer claims some fees are misrepresented as deposits, effectively extracting more money.

Review

The Springs at Bettendorf draws a strong, largely glowing portrait from many residents. Across dozens of reviews, the takeaway is consistent: this is a place where the staff, from the front desk to maintenance to management, tends to be friendly, helpful, and genuinely invested in the well-being and comfort of renters. A common thread is that people notice and appreciate the staff's warmth and approachability, with many residents noting that the team loves dogs and makes effort to create a welcoming community. Several residents praise the administration's responsiveness, the sense of community through events, and the overall feel of a well-maintained, peaceful place to live.

On the maintenance and operations side, the feedback is especially positive. A recurring compliment is that maintenance requests are handled quickly and efficiently, with contractors like Wavie singled out for being fast, professional, and knowledgeable about day-to-day renter issues. Reviews frequently mention tickets being cleared the same day or within hours, a level of service that many consider above average for apartment living. In addition to timely repairs, residents value practical conveniences like secure package collection and a management team that goes the extra mile to foster a sense of community through resident events and a well-organized property. The maintenance crew is often described as courteous and dependable, contributing significantly to a stress-free living experience.

The Springs' amenities and the physical condition of the property consistently earn praise. Apartments are described as updated and well-kept, and the overall complex is portrayed as clean and well maintained. The community is notably dog-friendly, with features like a dog wash and dog park; some units even offer attached heated garages, which many residents consider a big plus in winter months. Parking is generally described as reliable, and residents appreciate the convenience of on-site amenities such as grills and a pool area. The property's location in the Quad Cities and the sense of safety and stability it offers are common positive notes that reinforce a favorable impression of daily life at The Springs.

Management and staff personalities come through vividly in many reviews, with certain team members earning standout praise. Rhonda is frequently highlighted as exceptional - often described as hands-down the best, especially in leasing - and Lyndie is repeatedly recognized for her helpfulness and responsiveness from the initial inquiry through move-in. The sentiment is that the leasing team, together with on-site personnel and maintenance, forms a cohesive, supportive group that residents feel they can rely on. Several reviewers specifically credit the office staff for their warmth and accessibility, reinforcing the impression that this is a community where people feel seen and cared for.

Not every experience, however, is flawless. A notable portion of reviews voices concerns about lease renewals, move-out processes, and security deposits. One reviewer warns prospective renters with a strongly negative opinion about Evan Harmon, a leasing agent, describing a move-out experience as unprofessional and inconsistent with prior email communications. The broader frustration centers on renewal rate expectations, lease termination terms, and the handling of security deposits - some reviewers argue that what is labeled as a security deposit feels more like a non-returnable cleaning fee, suggesting a perception of unfair or unclear charges. Phrases like "money hungry," "scam," and "do not rent" surface in several comments, underscoring real anxiety around financial terms for renewal and departure.

Other criticisms touch on the leasing office's behavior and broader policy friction. A separate review describes the leasing staff as rude and disrespectful at times, and even references a serious incident involving a racist neighbor and a barking dog nearby, with the reviewer noting that the office did not intervene effectively. There are also heart-wrenching accounts of personal hardship, such as a family member passing away, where the reviewer felt the office refused to allow payment arrangements for breaking a lease despite proof of loss. Taken together, these anecdotes emphasize that while many residents enjoy a smooth, supportive experience, there are instances where the staff's handling of sensitive situations or policy ambiguities left some residents frustrated or disappointed.

Overall, the community emerges as a place with a strong professional team and a high degree of resident satisfaction in most cases, particularly around maintenance responsiveness, staff friendliness, and the lively sense of community. The Springs at Bettendorf is frequently described as a well-managed, comfortable, and well-located place to live, with many residents reporting long tenures and enthusiastic recommendations. Yet potential renters should be mindful of the more critical voices that call for careful scrutiny of renewal practices, move-out charges, and how the leasing office handles sensitive situations. If you're considering moving here, a direct conversation with Rhonda or Lyndie about your expectations, terms, and the move-out process may help ensure a smoother experience and a clearer understanding of the fees and policies that could affect your stay.

This area of Bettendorf, Iowa offers a variety of amenities that may appeal to seniors looking for a convenient and comfortable living environment. With several physicians, pharmacies, and hospitals in close proximity, residents have easy access to healthcare services. Additionally, there are parks nearby for leisurely walks and relaxation. A selection of restaurants and cafes provides options for dining out and socializing with friends or family. The presence of places of worship also offers opportunities for spiritual engagement. Overall, this neighborhood combines convenient healthcare facilities with recreational options, making it a potentially appealing location for seniors seeking a well-rounded living experience.

Physicians

• Advanced Wellness Sports & Spine (0 miles)
• Genesis Health Group, Family Practice, Bettendorf, 53rd Avenue at Woodlands (0.3 miles)
• Genesis Health Group - Medical Center (0.8 miles)
• Genesis Pain Management Center (1.6 miles)
• Mary Kathleen Figaro (1.6 miles)
• Quad Cities Pediatrics PC (1.9 miles)
• Udaya Shreesha, MD (2.1 miles)

Parks

• Crow Creek Park (0.3 miles)
• Veteran's Memorial Park (2.6 miles)
• Ben Butterworth Playground (4 miles)
• Garfield Park (4.4 miles)
• Lindsey Park (4.5 miles)
• Radden Park (4.8 miles)
• Mitchell Park (5.1 miles)

Restaurants

• The Tangled Wood (0.7 miles)
• Crawford Brew Works (1 miles)
• McDonald's (1.2 miles)
• Taco Bell (1.4 miles)
• Biaggi's Ristorante Italiano (1.8 miles)
• Barrel House (1.8 miles)
• Panchero's Mexican Grill (2 miles)

Places of Worship

• St John Vianney Church (1.2 miles)
• St Paul The Apostle School (4.8 miles)

Cafes

• Starbucks (1.4 miles)
• Coya's Cafe (4.2 miles)
• Starbucks (4.3 miles)
• Panera Bread (5.3 miles)

Pharmacies

• Hy-Vee Pharmacy (1.4 miles)
• Walgreens (1.6 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2 miles)
• Walmart Pharmacy (2.5 miles)
• Target Pharmacy (2.5 miles)
• Main Healthcare Pharmacy (3 miles)

Hospitals

• Genesis Health Group, Endocrinology (1.6 miles)
• Hogren Melissa J OD Hogren Melissa Optometrist (1.7 miles)
• S And K (2.5 miles)

Theaters

• Cinemark Davenport 18 IMAX (2.1 miles)