Springs at Bettendorf

Pros

• The staff are very helpful and considerate, and they love dogs.
• Wavie is amazing at what he does - fast, professional, and knowledgeable; the maintenance team is the best.
• Maintenance is consistently fast and friendly.
• The apartments are updated, well kept, and the staff are super friendly and supportive.
• The administration team and amenities are great; staff are informative and helpful.
• The Springs' staff are always helpful and friendly; it's a wonderful place to live.
• Rhonda and Lyndie are consistently helpful, welcoming, and professional.
• The community is well managed, with responsive maintenance and quick service.
• The office and maintenance teams are amazing, and the community is very friendly.
• It's one of the best communities; Rhonda is absolutely amazing.
• The Springs is an excellent, stress-free place to live with great amenities and a convenient location.
• The team goes above and beyond to create a sense of community and make residents feel at home.
• The attached garage is worth it and adds convenience.
• The complex is clean, well-maintained, and offers a safe, quiet atmosphere.

Cons

• They had a horrible move-out experience with Evan Harmon, describing him as very rude and unprofessional, and would not recommend working with him.
• They felt the complex scams tenants regarding renewal rates, lease termination, and final security deposit returns, accusing management of fraudulent practices.
• They allege the management charged them $650 in application/administrative fees and never refunded it.
• They described the leasing office staff as awful and disrespectful, and claimed they did nothing to stop a racist neighbor from harassing their husband.
• They claimed the staff did nothing about a neighbor's dog barking constantly.
• They criticized the office for not allowing payment arrangements to break the lease after a family death.
• They described the complex as money-hungry and overpriced, noting over $20,000 per year for a one-bedroom and that the workers are there only for a paycheck, leading to a very disappointing experience.
• They stated they would never recommend this complex to anyone.

Review

Springs at Bettendorf is best suited for active seniors who want a maintenance-free, neighborly living environment with strong, responsive on-site staff, ample amenities, and pet-friendly policies. The community consistently earns praise for its approachable leasing team, quick maintenance turnarounds, thoughtful amenity array (including a dog-focused program, courtyards, pools, and convenient parking options), and a sense of safety in a well-kept setting. It appeals particularly to residents who value easy access to shopping, services, and entertainment, and who appreciate a managed, community-oriented atmosphere where issues tend to be handled promptly and with courtesy. For seniors who want attached garages or convenient features that reduce winter hassles, Springs stands out as a practical, comfortable home base.

Those weighing alternatives should note who may want to look elsewhere. If budgeting is the primary driver, Springs' rents and fees can be a significant consideration, given frequent reminders that costs add up in a year and may strain long-term affordability. For individuals who expect a healthcare-focused environment or anticipate needing assisted living services, Springs is not a substitute for a licensed senior care community. Some prospective residents may also want to investigate potential sensitivity to upstairs noise or occasional disputes with staff or neighbors, and consider whether a smaller, quieter, or more regulated setting would suit their preferences better. In short, this property excels on service and community vibes, but it is not a low-cost or healthcare-equipped option.

The strongest pros here are the staff, maintenance responsiveness, and the overall community culture. Residents consistently describe office teams as friendly, knowledgeable, and attentive, with Rhonda, Lyndie, and Evan repeatedly singled out for going above and beyond. Maintenance tickets are resolved quickly, sometimes the same day, and the maintenance crew earns repeated compliments for efficiency and courtesy. Beyond service, the property is well maintained, clean, and thoughtfully designed, with amenities that support social interaction and a robust sense of belonging - events, coordinated activities, and opportunities to connect with neighbors reinforce a positive living experience. These strengths effectively offset most ordinary drawbacks by delivering reliable daily livability and a dependable, respectful environment.

Nevertheless, several reviews call out real risks worth weighing. A handful describe disputes over fees, deposits, and lease terms, including one account of a problematic move-out experience and another concerned with a large "application/administrative" fee and the difficulty of securing a refund. While such anecdotes appear infrequent relative to the flock of positive comments, they signal a need for clear, written agreements and transparent billing practices. Noise from nearby units and occasional tense interactions with neighbors also surface in some experiences, underscoring that apartment living includes common discomforts that can vary by unit. Potential residents should verify their understanding of all charges, review the lease clause specifics, and ask for documented policies on deposits, refunds, and notice periods before signing.

Practical guidance for someone considering Springs is straightforward. Tour with dedicated staff members (notably the leasing and maintenance teams), request a current fee schedule and a written explanation of all deposits and expected refunds, and probe the availability of an attached garage or other preferred unit features. Speak with a few residents about their daily experience, especially regarding quietness, mail handling, package pickup, and the reliability of maintenance service. If pet policies and pet facilities matter, confirm dimensions of dog-friendly areas and any breed or weight restrictions, since those details can influence long-term satisfaction. Finally, compare with other Quad Cities options that may offer similar amenities at a different price point or with an alternate emphasis on healthcare services or lower turnover among staff.

In the end, Springs at Bettendorf delivers a compelling package for seniors who prize service, a lively sense of community, and convenient, well-appointed living. The combination of responsive staff, fast maintenance, strong safety, and rich amenities creates a high-value living experience that many residents do not want to leave. The notable caveats - cost sensitivity, occasional billing concerns, and the usual realities of shared walls - do not negate the overall strength of the community, but they do justify due diligence. For families prioritizing exceptional service, resident engagement, and a friendly, secure environment, Springs stands out as a top-tier choice in Bettendorf. For those with tighter budgets or specific healthcare needs, it is wise to explore alternatives that align more closely with financial expectations or on-site care requirements before making a final commitment.

This area of Bettendorf, Iowa offers a variety of amenities that may appeal to seniors looking for a convenient and comfortable living environment. With several physicians, pharmacies, and hospitals in close proximity, residents have easy access to healthcare services. Additionally, there are parks nearby for leisurely walks and relaxation. A selection of restaurants and cafes provides options for dining out and socializing with friends or family. The presence of places of worship also offers opportunities for spiritual engagement. Overall, this neighborhood combines convenient healthcare facilities with recreational options, making it a potentially appealing location for seniors seeking a well-rounded living experience.

Physicians

• Advanced Wellness Sports & Spine (0 miles)
• Genesis Health Group, Family Practice, Bettendorf, 53rd Avenue at Woodlands (0.3 miles)
• Genesis Health Group - Medical Center (0.8 miles)
• Genesis Pain Management Center (1.6 miles)
• Mary Kathleen Figaro (1.6 miles)
• Quad Cities Pediatrics PC (1.9 miles)
• Udaya Shreesha, MD (2.1 miles)

Parks

• Crow Creek Park (0.3 miles)
• Veteran's Memorial Park (2.6 miles)
• Ben Butterworth Playground (4 miles)
• Garfield Park (4.4 miles)
• Lindsey Park (4.5 miles)
• Radden Park (4.8 miles)
• Mitchell Park (5.1 miles)

Restaurants

• The Tangled Wood (0.7 miles)
• Crawford Brew Works (1 miles)
• McDonald's (1.2 miles)
• Taco Bell (1.4 miles)
• Biaggi's Ristorante Italiano (1.8 miles)
• Barrel House (1.8 miles)
• Panchero's Mexican Grill (2 miles)

Places of Worship

• St John Vianney Church (1.2 miles)
• St Paul The Apostle School (4.8 miles)

Cafes

• Starbucks (1.4 miles)
• Coya's Cafe (4.2 miles)
• Starbucks (4.3 miles)
• Panera Bread (5.3 miles)

Pharmacies

• Hy-Vee Pharmacy (1.4 miles)
• Walgreens (1.6 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2 miles)
• Walmart Pharmacy (2.5 miles)
• Target Pharmacy (2.5 miles)
• Main Healthcare Pharmacy (3 miles)

Hospitals

• Genesis Health Group, Endocrinology (1.6 miles)
• Hogren Melissa J OD Hogren Melissa Optometrist (1.7 miles)
• S And K (2.5 miles)

Theaters

• Cinemark Davenport 18 IMAX (2.1 miles)