Miller's Merry Manor IX

1630 South County Farm Road, Warsaw, IN 46580

For more information about senior living options: (844) 490-3973

2.9 from 15 reviews
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    Overall Review of Miller's Merry Manor IX

    Pros

    • pro The staff at Miller's Merry Manor are described as the finest group the reviewer has known, with many truly exceptional individuals.
    • pro Inside that group were many truly exceptional people.
    • pro Kayla is described as friendly and as having connected the reviewer with Lisa Ewing in admissions.
    • pro Lisa Ewing was a helpful guide who coordinated with the reviewer and answered questions.
    • pro Lyndsey listened to the reviewer's story and helped explain financial options.
    • pro Everyone was incredibly kind and helpful.
    • pro The doors were always open and every staff member made themselves available to residents' needs.
    • pro The staff were incredibly loving and attentive and did everything they could to keep residents comfortable.
    • pro There was good communication with social services, accounting, nurses, therapy, and nutrition.
    • pro The sister is cared for very well, kept clean, treated with respect and love, and is happy.
    • pro The reviewer had wonderful care, a private room, rehab, and therapists who made it enjoyable.
    • pro The menu options for meals were improved, with food now able to be ordered off a menu and more appealing.

    Cons

    • pro They claim only a couple of staff know what they're doing, and the night shift is covered by rent-a-nurse who doesn't care about residents.
    • pro They allege a nurse refused to let their grandmother be wheeled with oxygen, leaving her stuck in her room for a week, with rude treatment toward family.
    • pro They describe Miller's Merry Manor as grossly negligent and poorly run, with hostile staff who don't put resident care first and who push narcotics without pain level readings.
    • pro They call the facility dirty, greedy, money-hungry, back-stabbing, and say corporate interests dominate over resident well-being.
    • pro They recount a resident being dropped, causing torn/bruised skin, leading to emergency room visit and police documenting elder abuse.
    • pro They state the facility is unsafe and advise others not to stay there, claiming the negative experiences mirror those of other reviewers.
    • pro They report poor responsiveness to call buttons, leaving residents to struggle or wait for help that may not come.
    • pro They accuse the facility of failing to provide proper diabetic care, with no diabetic meals, no blood sugar checks, and no regular insulin administration.

    Review

    Miller's Merry Manor in Warsaw has a highly mixed reputation, with many personal accounts ranging from heartfelt praise to harrowing accusations. A number of reviewers describe the facility as a place where a few staff members genuinely know what they're doing and where patients receive attentive, compassionate care. Yet across the same set of voices there are strong condemnations of the administration and touring staff, with claims that the operation operates more like a business than a care-focused environment. The overall impression is that the quality of care depends very much on who is on shift and which department you encounter, leaving prospective families with a complicated, sometimes conflicting picture.

    Several reviews paint a troubling picture of staffing and responsiveness. One account notes that only a couple of people seem to have any real clue about patient care, while night shift coverage is provided by "rent-a-nurse" who allegedly cares little about the residents. The writer speaks to the fear and frustration of feeling the call button go unanswered, describing a sense that some patients are just waiting to die because help doesn't come in time. This perspective frames a broader concern about reliability and personal attention during vulnerable moments, suggesting that the day-to-day experience can feel impromptu or neglected depending on who is on duty.

    There are also deeply personal, specific concerns about how individual residents are treated. In one instance, a family describes a grandmother who has been effectively confined to her room around the clock for a week, with the nurse allegedly refusing to allow her to be wheeled around with oxygen when mobility is restricted. The same account characterizes the nurse as rude, contrasting the lack of empathy with a desire for basic dignity and mobility. This review emphasizes the emotional toll on both the resident and the family, underscoring a perceived mismatch between the level of care expected in a rehabilitation and long-term care setting and what was delivered in that moment.

    Amid the criticisms, there are also glowingly positive experiences that highlight the best cases within the facility. A 76-year-old patient recounts a three-week rehabilitation stay as a life-affirming period, where a cohesive team - led by colleagues like Kayla, Lisa Ewing, and Lyndsey Castle - made the process smoother and more understandable. The reviewer notes consistent kindness, helpful guidance through complex scheduling, and clear explanations of financial options. The sense that the staff were genuinely engaged, available, and supportive helps explain why this individual would strongly recommend Miller's Merry Manor as a home for loved ones seeking rehabilitation and recovery.

    Other testimonials reinforce the constructive side of the facility's operations. A sister praising her own relative's long-term care experience describes cleanliness, respect, and affectionate treatment as ongoing strengths. She credits regular communication across social services, nursing, therapy, and nutrition as a key factor in her sense of security and well-being. The same account mentions that the doors remained open, and every team member made themselves available, painting a picture of a compassionate, approachable staff whose primary concern is resident welfare. There is also a positive note about activities: while the writer would like more arts and crafts for younger seniors, they acknowledge the overall warmth and attentiveness of the staff.

    Despite the praise from some, other strong negative voices emphasize a corporate culture focused on bottom-line considerations rather than care. One reviewer explicitly calls Miller's Merry Manor "dirty, greedy, money hungry," accusing corporate leadership of sacrificing residents and staff alike to improve profits. The same set of comments describes a hostile environment where narcotics are pushed without proper pain level readings, and family members are left to question whether care is being prioritized at all. The rhetoric is harsh and unequivocal: the facility is portrayed as an evil place when the core values of caregiving appear compromised by business pressures.

    There are also intensely troubling, specific allegations of abuse and neglect. A single account describes the most horrifying experience of all: a mother who suffered serious bodily injuries due to being dropped, with injuries leading to emergency room treatment and police involvement. The hospital reportedly documented elderly abuse, reinforcing the reviewer's belief that the facility has become a corporate, profit-driven operation rather than a place of safe, respectful care. Other reviewers echo concerns about neglect and a sense that the institution's priority is the bottom line rather than the residents' safety and dignity.

    Not all experiences are negative, however. A reviewer who has repeatedly engaged with Miller's Merry Manor over years describes multiple positive interactions across several stays, including successful rehab experiences and good communication with staff. Even among the more critical voices, there is an acknowledgment that some staff members are capable, empathetic, and committed to resident well-being. This juxtaposition - strong, caring individuals scattered within a broader climate of concern - illustrates a facility whose performance can vary widely by shift, department, and individual attitude.

    In closing, the collection of experiences presents a facility that elicits strong emotions on both ends of the spectrum. For some families, Miller's Merry Manor represents a place of genuine care, skilled rehabilitation, and supportive staff who can make a difficult transition smoother and more hopeful. For others, it appears to be a place where staffing gaps, perceived indifference, and organizational priorities conflict with the fundamental responsibilities of caregiving, leading to fear, distress, and, in the most severe cases, accusations of abuse. Prospective residents and families would be well advised to visit multiple times, meet a broad cross-section of staff, and ask pointed questions about staffing, monitoring, and resident safety to determine whether this facility aligns with their expectations and needs.

    Features

    Housing

    • 137 resident community capacity 137 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Miller's Merry Manor IX, nestled in the heart of Warsaw, IN, is a dedicated memory care community that prioritizes the well-being and comfort of its residents. With a compassionate approach to care, this community offers an array of specialized services tailored to individuals experiencing memory challenges.

    The residence features thoughtfully designed accommodations with private bathrooms and kitchenettes, ensuring a sense of home for each resident. The fully furnished living spaces are complemented by communal areas including a beauty salon, dining room with restaurant-style service, fitness room, gaming room, and small library—fostering both social interaction and personal enjoyment.

    Residents can take advantage of numerous amenities such as outdoor spaces for relaxation and recreation, Wi-Fi/high-speed internet for connectivity, and on-site transportation options to facilitate outings. The wellness center promotes physical health while concierge services enhance the overall experience through planned day trips and resident-run activities.

    Miller's Merry Manor IX prides itself on delivering comprehensive care services around-the-clock. Skilled staff members provide assistance with activities of daily living—including bathing and dressing—as well as medication management and meal preparation that accommodates special dietary restrictions. The community also implements specialized programming focused on mental wellness and cognitive enrichment.

    In addition to its exceptional in-house offerings, Miller’s Merry Manor IX is conveniently located near essential resources such as parks for leisurely strolls, cafes for dining out, pharmacies for easy access to medications, multiple physicians’ offices for healthcare needs, as well as places of worship and theaters for cultural engagement.

    Overall, Miller's Merry Manor IX stands out as a nurturing environment where residents can thrive socially and emotionally while receiving attentive care tailored to their unique needs.

    Nearby Places of Interest

    Places of Worship

    • Abundant Life Assembly of God (1 miles)
    • Iglesia Betesda Asamblea De Dios (1.4 miles)
    • Morning Star Foursquare Church (1.4 miles)
    • Limitless Ministries (1.6 miles)
    • Trinity United Methodist Church (1.9 miles)
    • New Creation Fellowship (2.1 miles)
    • Christ's Covenant Church (2.5 miles)

    Restaurants

    • Smokey Bones Bar & Fire Grill (1.7 miles)
    • Taqueria el Comal (1.7 miles)
    • The Garden at Winona (1.7 miles)
    • Cerulean (1.7 miles)
    • Pizza King (1.8 miles)
    • Kelainey's Sweet Dreams (1.8 miles)
    • Boathouse Restaurant (1.8 miles)

    Pharmacies

    • CVS Pharmacy (1.9 miles)
    • Zale Drugs (2.1 miles)
    • Hometown Pharmacy (2.1 miles)
    • Walgreens (2.3 miles)
    • Kroger Pharmacy (2.3 miles)
    • Zimmer (2.7 miles)
    • Pill Box Pharmacy (2.7 miles)

    Physicians

    • Oral Maxillofacial Surgery Associates (OMSA) (2.2 miles)
    • Kosciusko Medical Group (2.3 miles)
    • Goshen Center for Cancer Care - Warsaw (2.5 miles)
    • Charles H. Cole O.D. (2.6 miles)
    • Ear Nose & Throat Associates PC (2.7 miles)
    • Parkview Physicians Group - Cardiology (2.7 miles)
    • Marcus Scott, PA-C (2.7 miles)

    Parks

    • Center Lake Pavillion (2.2 miles)

    Hospitals

    • FMC (2.6 miles)
    • Warsaw Health System (2.7 miles)
    • Kosciusko 21st Century Foundation (3.3 miles)
    • Lakeland Rehabilitation & Healthcare Center (4.4 miles)
    • Otis R. Bowen Center For Human Services Inpatient Unit (7.8 miles)

    Transportation

    • Avis Rent A Car (2.7 miles)

    Cafes

    • Starbucks (3 miles)
    • Starbucks (3.6 miles)

    Theaters

    • North Pointe Cinemas (3.1 miles)

    Frequently Asked Questions

    Where is Miller's Merry Manor IX?
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    Nearby Communities

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    Related Resources

    • dementia careMemory Care Pathways: A Holistic Guide to Dementia Support

      "Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.

    • sundown syndromeComprehending Evening Confusion in Dementia: Causes, Manifestations, and Support

      Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.

    • delirium vs dementiaDelirium and Dementia: Unraveling the Key Differences

      Delirium is a rapidly onset, reversible cognitive disturbance often caused by acute medical issues, while dementia is a gradual and irreversible decline due to chronic neurodegenerative diseases. Accurate differentiation between the two is essential for appropriate treatment and management in older adults.


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