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West Bend Nursing & Rehabilitation in South Bend, IN

West Bend Nursing & Rehabilitation is an assisted living and memory care community in South Bend, IN.

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West Bend Nursing & Rehabilitation in South Bend, IN

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  • Interior

    A cozy living room with sofas, chairs, and a coffee table near large windows.

  • Outdoors

    A car dealership with flags and parked cars.

  • Building

    A building with flags and a parking lot under a cloudy sky.

  • Bedroom

    A cozy bedroom with a single bed, armchair, television, and dresser on wood flooring.

  • Dining

    A clean and modern dining area with neatly arranged tables and chairs.

  • Lighting

    An empty hallway with polished wooden floors and bright lighting, featuring multiple doors on both sides.

  • Waiting Area

    A neat and organized barber shop interior with chairs and a classic barber pole at the entrance.

4600 West Washington St, South Bend, IN 46619

For more information about senior living options: (866) 208-4318

3.6 from 64 reviews
5 stars
38
4 stars
3
3 stars
0
2 stars
4
1 stars
19

Overall Review of West Bend Nursing & Rehabilitation

common 25 reviews mention this

Caring, responsive staff are a standout

Many residents and families describe staff as kind, attentive, and supportive.

Multiple reviews describe staff who greet visitors warmly, keep families updated, and treat residents like family. Several reviewers single out management and nursing for being supportive and dedicated, including in dementia settings. A few negative reviews contradict this—citing rude communication on the phone, unprofessional interactions, and residents not getting timely help—but the overall pattern remains focused on care and responsiveness.

differentiator 4 reviews mention this

Dementia care gets mixed feedback

Residents in memory care settings received especially personal attention, and at times serious concerns were raised.

Some reviewers with loved ones in the dementia unit or memory cottage describe staff and social work support as going above and beyond, including comfort during difficult times and feeling at home. Others raise concerns about how communication was handled in the same memory-care context, including claims about insensitivity. Together, the reviews suggest memory care support can be both highly personal and uneven depending on the experience.

caveat 7 reviews mention this

Food quality divides families

Food quality is inconsistent, with both praise and repeated complaints.

Some reviews say the food is great or incredible, and a few tie that to residents being happy and well cared for. Other families report terrible or poor meals, dated food, and concerns about diabetic residents not getting appropriate low sugar or low carb choices. Where meals are mentioned positively, they’re described as a strength; where they’re criticized, it’s paired with worries about overall care and cleanliness.

  • A clean and modern dining area with neatly arranged tables and chairs.
caveat 4 reviews mention this

Staffing and call-light response are concerns

Some residents and families report delays in care when help is needed.

A few reviews describe situations where call lights were ignored for extended periods, nurses were seen away from patient rooms, or help wasn’t delivered when requested. There are also complaints about inconsistent care and limited therapy frequency compared with what was expected. These negative experiences directly contrast with the many accounts of attentive care, making staffing reliability a clear point of variation in the reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 157 resident community capacity 157 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • South Bend Regional (2 miles away) South Bend Regional (2 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Jewel-Osco Pharmacy (0.2 miles)
  • Mar-Main Pharmacy (3.2 miles)
  • Walgreens (3.7 miles)
  • Omnicare Pharmacy (3.8 miles)
  • Walgreens (5.1 miles)
  • Walgreens (5.1 miles)

Transportation

  • South Bend Station (1.3 miles)
  • South Bend International Airport (SBN) (1.9 miles)
  • Nictd's South Shore - South Bend Airport (1.9 miles)
  • Atlantic Aviation (2.3 miles)

Physicians

  • Bendix Family Physicians (1.4 miles)
  • Indiana Health Center (1.7 miles)
  • Michiana Obstetrics And Gynecology (3 miles)
  • Beacon Medical Group Trauma & Surgical Services (3.1 miles)
  • Mitros Orthopaedics (3.1 miles)
  • Colleen Bridget Morrison MD (3.2 miles)
  • Beacon Cancer Care Memorial (3.2 miles)

Restaurants

  • King Gyros Restaurant (1.5 miles)
  • Tippecanoe Place Restaurant (2.8 miles)
  • Taco Bell (3 miles)
  • Fiddler's Hearth (3.1 miles)
  • Flamingo's Mexican Restaurant & Grocery (3.1 miles)
  • Cambodian Thai (3.2 miles)
  • South Bend Brew Werks (3.2 miles)

Hospitals

  • Pulmonary Critical Care (3.1 miles)
  • Memorial Hospital (3.1 miles)
  • Newbold Philipmemorial Hospital South Bend (3.1 miles)
  • Beacon Children's Hospital (3.2 miles)
  • Memorial Epworth Center (3.5 miles)
  • Healthwin Specialized Care (4.7 miles)
  • Clear Choice Adult Day (4.9 miles)

Parks

  • Chamberlain Lake Nature Preserve (3.5 miles)
  • Howard Park (3.5 miles)
  • Mary Gibbard Park (5.6 miles)

Theaters

  • AMC South Bend 16 (4 miles)

Places of Worship

  • The Grotto (4.2 miles)
  • Basilica of the Sacred Heart (4.2 miles)
  • Christ the King Catholic Church (5 miles)
  • Islamic Society of Michiana (5.9 miles)

Cafes

  • Starbucks (4.6 miles)
  • Starbucks (5.2 miles)

Frequently Asked Questions

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