Help at Home

Pros

• They love their job; their clients make them smile every day.
• Help at home employees go above and beyond on a daily basis to give clients the best care.
• The admin staff try to treat staff and clients with an open-door policy.

Cons

• The place is awful.
• It was very unprofessional and unorganized.
• During COVID, staff were paid late several times.
• They did not get paid for their work.

Review

The collection of comments from people connected to this home-care and staffing environment paints a picture of a service with real warmth and real flaws. On one side, there is a strong thread of dedication and care: staff who love their work, clients who bring a daily smile, and an administrative team that tries to keep communication open. On the other side, there are troubling reports about unprofessionalism, disorganization, and serious payment issues, especially during the Covid period. Taken together, the remarks reveal a company that can feel highly compassionate and supportive in daily interactions, yet struggle with core operational and financial reliability.

Among the most pointed criticisms is a deeply negative experience from a parent who relied on staff for their child. This reviewer describes the place as awful, unprofessional, and unorganized. The voice is personal and pointed: not only was the service lacking, but the experience of working there as staff during a critical time - Covid - was marred by late payments, multiple delays, and a sense of financial instability. The impact is tangible, raising questions about the consistency of pay, scheduling, and the overall reliability of the organization in moments that matter most to families.

That same parent makes a consequential comparison: they eventually found another place for their son that pays employees much better. The sentiment is not merely about personal frustration but about what they view as a fundamental misalignment between the needs of families seeking dependable staff and the employer's operations. The statement "I could go on but I am glad I found a new place for my son to get staff and pays employees A LOT better" underscores a decision to leave in search of better wages and more dependable service. It hints at a broader concern that financial instability and inconsistent pay could undermine the quality of care families rely on.

In the midst of these hard truths, other voices speak to a different reality within the same organization. A cryptic line - "Understand end ? it iaykays ??" - appears as a lone, cryptic aside, but it sits alongside more straightforward praise. The juxtaposition of these lines highlights the mixed nature of experiences: not everyone walks away with the same story. Some individuals feel passionately positive about their roles and the people they serve, even when other aspects of the operation are called into question by others.

The positives center on human connection and satisfaction in the everyday: "Love my job! My clients make me smile every day!" This sentiment captures a sense of fulfillment that comes from meaningful interactions and the personal reward of helping people. It suggests a culture where client relationships are valued and where the daily work can be deeply rewarding for those who embrace it. For many workers, the emotional payoff of caring for clients contributes to a sense of purpose, resilience, and pride in their professional role.

Another thread emphasizes the standards of care and the commitment of staff. The statement that "Help at home employees go above and beyond on a daily basis to give clients the best care" portrays a workforce that is motivated to deliver exceptional service. It points to a team that takes initiative, prioritizes clients' well-being, and consistently strives to exceed expectations. In this view, dedication, compassion, and proactive caregiving are the defining strengths of the organization.

Finally, there is a note about the administrative side: "All the Admin Staff try to treat staff and clients with open door policy." This line suggests a leadership culture that attempts transparency and accessibility. An open-door approach can foster trust, improve communication, and create a sense that feedback from both staff and clients is heard and valued. In combination with the caregiving ethos, this administrative stance presents a picture of an organization that aims to be approachable and responsive at the governance level.

Taken as a whole, these reviews present a complex portrait. The organization appears capable of delivering heartfelt, person-centered care and maintaining a workplace where staff feel their clients' happiness and well-being is part of their daily purpose. Yet the same account warns of serious operational gaps - late payments, unorganized processes, and a sense that financial instability can undermine the service offered to families in need. The discrepancy between the warm, client-centered experiences and the thornier issues around payroll and structure suggests a service that is deeply committed to care but needs substantial improvements in financial management and organizational reliability to earn and keep lasting trust from both staff and families.

Physicians

• Sheets Family Practice (0 miles)
• Pain Managment Specialty Physicians (0.2 miles)
• Dr Sheets M.D. (0.2 miles)
• James G Wakefield (0.4 miles)
• Christian Clinic (0.6 miles)
• Randall Dermatology PC (0.8 miles)
• Clinic of Family Medicine (0.8 miles)

Restaurants

• Moonshiners Bar & Grill (0 miles)
• Fenwick Farms Brewing Company (0 miles)
• Doggers (0 miles)
• Mt Hood Pizza & Grill (0.2 miles)
• Wagon Wheel Bar & Grill (0.7 miles)
• McDonald's (0.7 miles)
• Rensselaer Family Restaurant & Pancake House (3.1 miles)

Cafes

• Little Coffee Shop On 231 (0 miles)

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walmart Pharmacy (0.9 miles)
• CVS Pharmacy (15.9 miles)
• Fagen Pharmacy (17.5 miles)
• Fagen Pharmacy (17.9 miles)
• Walgreens (18.7 miles)
• Fagen Pharmacy (18.7 miles)

Places of Worship

• Smith-Wood (0.1 miles)
• St Augustine Catholic Church (0.2 miles)
• Hope Community, Rensselaer, Indiana (0.4 miles)
• St Peter's Episcopal Church (0.5 miles)
• The Bridge (0.6 miles)
• Rensselaer Mormons (0.7 miles)
• Iroquois Valley Christian Church (1.4 miles)

Parks

• Rensselaer Parks Department (0.2 miles)
• Brookside Park (0.6 miles)
• Lake Banet (1.5 miles)
• Fountain Park (10.9 miles)
• Gene Hangman Memorial Park (11.5 miles)
• Jasper-Pulaski Fish and Wildlife Area (19.4 miles)
• Earl Park Community Park (22.1 miles)

Transportation

• Amtrak-Ren (0.5 miles)
• Excel-Air Services (1.7 miles)
• Town of Kentland (19.1 miles)

Hospitals

• Franciscan Health Rensselaer (0.7 miles)
• Jasper County Hospital (0.7 miles)
• Brook Health Centre (11.7 miles)
• Bluffton Regional Medical Hospital (15.8 miles)
• S & S Plastics (16 miles)
• Turf Services (19.5 miles)