Franciscan Health Alternacare is an assisted living community in Rensselaer, IN.
Information last verified:
1104 East Grace Street, Rensselaer, IN 47978
For more information about senior living options: (866) 208-4318
3.1 from 82 reviews
5 stars
38
4 stars
3
3 stars
2
2 stars
4
1 stars
35
Overall Review of Franciscan Health Alternacare
common19 reviews mention this
Care team is often praised
Many reviewers describe kind, attentive staff who took time with them.
A frequent theme across reviews is that staff members feel genuinely supportive and thorough, with multiple mentions of nurses and doctors being patient and reassuring. Several people specifically call out good communication during visits, including helping them understand what was happening and what to expect next. Others also describe comfort-focused touches, like responding quickly to needs and keeping patients at ease during testing.
caveat9 reviews mention this
Rushed or uncaring experiences recur
Some reviews report rude or dismissive staff during urgent visits.
Alongside the positive experiences, a smaller but recurring set of reviews describes staff acting rudely or being dismissive, sometimes paired with frustration about how concerns were handled. A few reviewers say they felt brushed aside, ignored, or not treated with basic respect, particularly when asking questions or advocating for a loved one. Some also describe pressure to discharge or move on rather than address their concerns.
caveat4 reviews mention this
Paperwork and wait times frustrate
A few reviewers mention frustrating delays or missing paperwork.
Some reviewers highlight operational problems such as slow service and difficulty obtaining items they expected, including paperwork they needed for work or follow-up. Others mention problems with receipts or getting answers about administrative steps after a visit. Taken together, these accounts point to occasional friction after the clinical encounter, not just during care delivery.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Assisted Living
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Franciscan Health Rensselaer (0 miles)
Jasper County Hospital (0 miles)
Brook Health Centre (12.4 miles)
Bluffton Regional Medical Hospital (16.5 miles)
S & S Plastics (16.7 miles)
Turf Services (18.8 miles)
Physicians
Clinic of Family Medicine (0.1 miles)
Dr Sheets M.D. (0.5 miles)
Pain Managment Specialty Physicians (0.6 miles)
Sheets Family Practice (0.7 miles)
James G Wakefield (1 miles)
Randall Dermatology PC (1.1 miles)
Christian Clinic (1.1 miles)
Places of Worship
St Peter's Episcopal Church (0.2 miles)
St Augustine Catholic Church (0.7 miles)
Bethany Evangelical Free Church (0.8 miles)
Smith-Wood (0.8 miles)
Hope Community, Rensselaer, Indiana (0.8 miles)
Rensselaer Mormons (1.1 miles)
The Bridge (1.3 miles)
Pharmacies
CVS Pharmacy (0.7 miles)
Walmart Pharmacy (1.1 miles)
CVS Pharmacy (16.2 miles)
Fagen Pharmacy (17.5 miles)
Fagen Pharmacy (18.1 miles)
Walgreens (18.9 miles)
Fagen Pharmacy (18.9 miles)
Cafes
Little Coffee Shop On 231 (0.7 miles)
Restaurants
Moonshiners Bar & Grill (0.7 miles)
Doggers (0.7 miles)
Fenwick Farms Brewing Company (0.7 miles)
Mt Hood Pizza & Grill (0.9 miles)
McDonald's (1.1 miles)
Wagon Wheel Bar & Grill (1.1 miles)
Rensselaer Family Restaurant & Pancake House (3.8 miles)
Parks
Rensselaer Parks Department (0.9 miles)
Brookside Park (1.4 miles)
Lake Banet (1.7 miles)
Fountain Park (10.9 miles)
Gene Hangman Memorial Park (11.5 miles)
Jasper-Pulaski Fish and Wildlife Area (19.1 miles)
Franciscan Health Alternacare is located at 1104 East Grace Street, Rensselaer, IN 47978 in White County, Indiana
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