Sugar Grove Senior Living Community in Plainfield, IN
Save5865 Sugar Lane, Plainfield, IN 46168
For more information about senior living options: (844) 490-3973
The Sugar Grove staff are amazing and truly care about residents. The facility is beautiful, clean, and well maintained. The administrative team, including Misty Bilbee, is knowledgeable and supportive. The dining room staff are attentive and meals are excellent. Families feel welcomed and the community has a warm, friendly atmosphere. There are engaging activities and an open dining concept that enhance residents' independence. The executive director is welcoming, approachable, and highly involved. Residents are treated with dignity and personal attention. The overall environment is peaceful, compassionate, and home-like.
The head administrator Jackie is rude, uneducated, cruel, and unprofessional. The facilities are unacceptable. A family member was given medicine incorrectly, leaving them weak and sleepy. There is poor cleanliness and attention by staff. If a loved one has dementia, they should not be sent there due to lack of communication and poor care. Laundry was not done for two weeks, despite being supposed to be done twice weekly. Billing practices are chaotic, with Medicaid delays and an overcharge after a loved one's death. A bill for $10,200 was charged after the loved one passed away, and messages are not returned. Rooms are small and not easily accessible for wheelchair users; the price is high. Since the Tutera acquisition, the facility has gone downhill: food is bland, staffing is inadequate, and turnover is high. About 50 residents have been without TV service since July due to corporate inaction. Some reviews are suspected to be inauthentic due to identical last names.Sugar Grove Senior Living Community in Plainfield is best suited for families seeking a warm, people-centered environment where independence is celebrated and daily life feels genuinely social. The community excels at delivering a home-like atmosphere: one-story design, robust activities, open dining, and staff who make residents feel known by name. For families prioritizing a positive, engaging daily experience - with easy access to meals, transportation-style social events, and consistent, caring staff - Sugar Grove stands out as a practical, well-run option that leans into companionship as part of its care model.
That said, there are clear reasons to consider alternatives. For families facing ongoing, high-acuity medical needs or a dementia trajectory that demands unwavering, 24/7 clinical oversight, Sugar Grove may require close scrutiny of memory-care specifics and care coordination. Several reviews flag concerns about communication within memory care and billing processes, and a small but vocal cohort questions whether leadership and governance always translate into seamless resident experiences. Prospective residents with tight budgets may also push back on the perceived value given room sizes and price point, particularly when comparing to other high-end or more spacious offerings.
The strongest positives run deep: the staff's evident compassion and the sense that caregivers know residents as people rather than as tasks. Families repeatedly highlight attentive dining room service, personalized greetings, and a culture that feels supportive rather than clinical. The dining program, activity schedule, and open-access meal concept contribute to meaningful routines that help seniors stay engaged and maintain a sense of autonomy. Administrators and front-line staff are frequently described as approachable, with Misty and other admissions personnel singled out for easing transitions and making move-ins less stressful. Together, these factors create a resilient, inviting environment that many families trust for daily life and safety.
Yet the weight of the concerns cannot be ignored. Some reviews point to inconsistent attention in memory care, lapses in communication between staff and families, and billing confusion that seemed to persist even after critical life events. The practical upshot is a mixed signal about long-term reliability in the most delicate care moments. Another practical friction is the price-to-space equation: rooms are relatively compact for the cost, with some observers labeling the accommodations as "motel 6" pricing in a non-luxury setting. Laundry delays, periodic supply gaps, and skepticism about the post-sale management environment (noted by critics after changes in ownership) further complicate the decision for families weighing predictability and ongoing value.
On balance, the pros - compassionate staff, a lively activity calendar, a strong sense of community, and consistently solid dining - offset a substantial portion of the daily life concerns for many residents who value connection, routine, and ease of access. However, resident families should not overlook the cons that have appeared in reviews: potential gaps in dementia-specific care communication, the possibility of billing missteps, and a price/space dynamic that may challenge those prioritizing maximum square footage or a premium amenity level. For families with a loved one who thrives on social programming and close, visible staff engagement, Sugar Grove often delivers a dependable, comforting home base.
The clearest path forward involves due diligence with a critical eye. Schedule a detailed tour focused on memory-care workflows if that will be needed, and ask direct questions about care coordination, daily schedules, and escalation paths for concerns. Request a transparent discussion of billing practices, including how prepaid periods, Medicaid interactions, and end-of-life or move-out charges are handled, and verify who the point person is for ongoing questions - ideally someone with direct access to leadership. Visit at different times to observe the tone between residents and staff, pay attention to laundry routines, and sample the dining service with a real meal. In short, Sugar Grove is a solid, people-first choice for families who prize warmth and community and are prepared to manage a price-to-space balance, with a ready plan to verify memory-care communication and billing systems before committing.
164 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Indianapolis International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour nursing24-hour nursing is important for seniors because it provides round-the-clock medical care and support, ensuring their health and safety are consistently monitored and attended to. This level of care can help prevent emergencies, manage chronic conditions, and provide peace of mind for both seniors and their families. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sugar Grove Senior Living Community in Plainfield, IN is an exceptional assisted living community offering independent living and memory care services. Situated in a serene location, residents can enjoy a peaceful and comfortable environment while receiving the support they need.
The community boasts a variety of amenities designed to enhance the quality of life for its residents. The beauty salon ensures that residents can maintain their personal style and feel pampered, while the fully furnished living spaces provide a cozy and welcoming atmosphere. Cable or satellite TV is available for entertainment, along with Wi-Fi/high-speed internet for staying connected.
Residents can take advantage of various on-site facilities such as the fitness room, gaming room, and small library to engage in physical exercise, leisure activities, and expand their knowledge. The outdoor space and garden offer opportunities for relaxation and enjoying nature. Meals at Sugar Grove are served restaurant-style in the elegant dining room, accommodating special dietary restrictions if necessary.
The dedicated care services provided by Sugar Grove ensure the well-being of each resident. With 24-hour call systems and supervision, professional nursing staff are always available to address any concerns or emergencies promptly. Assistance with daily activities such as bathing, dressing, and transfers is provided to ensure comfort and convenience. Medication management and coordination with healthcare providers contribute to comprehensive care.
For individuals requiring memory care, specialized programming is available to provide tailored support for those with cognitive impairments or dementia-related conditions. Additionally, Sugar Grove offers transportation arrangements both for medical purposes and non-medical needs to ensure residents can access necessary appointments or enjoy outings.
Beyond the community's doors lie numerous conveniences that make daily life more enjoyable. Nearby cafes, restaurants, parks, pharmacies, physicians' offices, places of worship theater venues are easily accessible through convenient transportation arrangements. Residents also benefit from concierge services that help organize planned day trips or participate in scheduled daily activities.
Sugar Grove Senior Living Community provides an engaging and supportive environment where seniors can thrive independently or receive specialized memory care as needed. With excellent amenities, comprehensive care services, and convenient access to nearby conveniences, this community strives to make residents feel at home while promoting their overall well-being.
This area of Plainfield, Indiana offers a variety of amenities and services that could be beneficial for seniors looking to live in the area. There are multiple pharmacies nearby, including CVS Pharmacy and Walgreens, making it convenient to access medication and healthcare supplies. Additionally, there are several restaurants within a short distance, providing easy dining options. The presence of parks like Hummel Park offers opportunities for outdoor activities and relaxation. For medical needs, there are reputable physicians' offices and hospitals such as Methodist Hospital of Indiana and Hendricks Regional Health in close proximity. The availability of entertainment options like theaters and cafes can provide recreational opportunities for residents. Transportation is also accessible with the Indianapolis International Airport located nearby. Overall, this area offers a range of conveniences that could contribute to a comfortable and fulfilling senior living experience.
Sugar Grove Senior Living Community is located at 5865 Sugar Lane, Plainfield, IN 46168 in Hendricks County, Indiana
The features offered by Sugar Grove Senior Living Community are intricately designed to support residents with dementia or Alzheimer's disease, facilitating their daily needs and enhancing their overall quality of life. The 24-hour supervision ensures that residents are always monitored, providing safety and immediate response in case of emergencies. Assistance with activities of daily living, such as bathing and dressing, promotes both dignity and independence while ensuring personal hygiene. Coordinating with healthcare providers guarantees that residents receive comprehensive medical care tailored to their specific needs, including medication management which is critical for maintaining health and stability. The specialized memory care programming and mental wellness initiatives foster cognitive engagement and emotional well-being, while meal preparation services cater to dietary preferences and nutritional requirements. Additionally, transportation arrangements for medical appointments ensure that residents have reliable access to necessary health services. Collectively, these features create a nurturing environment that respects the unique challenges presented by dementia while promoting physical and mental health.
Sugar Grove Senior Living Community on seniors.fyi includes 5 photos including images showing interior, building, outdoors, lighting, library, garden, meeting room, landscaping, and more.
Sugar Grove
Plainfield, IN
Active, welcoming community with friendly staff and a wide range of on-site activities.
Vandalia by Del Webb
Plainfield, IN
Connectivity and convenient care services (meals and medication management).
Friends Apartment Home
Plainfield, IN
Excellent access to nearby amenities and healthcare.
Wellington at Saratoga
Plainfield, IN
Comprehensive care (meals, medication management) with connectivity and nearby amenities.
Encore Perry Crossing
Plainfield, IN
Vibrant 55+ community with friendly staff and extensive amenities.
The Oaks at Plainfield
Plainfield, IN
Friendly, caring staff in a welcoming, activity-rich environment with spacious apartments.
Cumberland Trace
Plainfield, IN
Caring staff, clean facilities, active social life, and good dining options.
Independence Village of Avon
Avon, IN
Strong sense of community with caring staff, recently renovated facilities, and engaging activities.
Meadow Lakes
Mooresville, IN
Caring staff with good communication, a clean environment, and varied activities.
22 Remarkable Caregiver Support Groups Available Online and In-Person
Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Interior
Outdoors
Building
Dining
Library
