Woodland Terrace of New Palestine

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  • Interior

    A cozy library with comfortable seating and well-organized bookshelves.

  • Decor

    A cozy and well-decorated bedroom featuring a comfortable bed, stylish pillows, and natural light coming through the windows.

  • Building

    A large residential building with a prominent entrance and adjacent parking area under a partly cloudy sky.

  • Architecture

    A modern residential building featuring a welcoming entrance and well-maintained surroundings.

  • Bedroom

    A cozy bedroom with a neatly made bed, decorative pillows, and two windows providing natural light.

  • Dining

    A spacious, brightly lit dining area with multiple tables and chairs, adjacent to a kitchen.

  • Landscaping

    A beautiful suburban house with a well-maintained lawn and dual garages.

  • Kitchen

    A spacious and modern dining area featuring wooden tables and chairs, with a well-equipped kitchen in the background.

  • Lighting

    A spacious and elegant dining room featuring modern decor and ample seating.

  • Garden

    A beautifully designed outdoor garden area featuring wooden planters and a pergola, perfect for planting and relaxation.

  • Outdoor

    A serene outdoor seating area with two rocking chairs and a small table, surrounded by lush greenery.

  • Outdoor Seating

    A beautifully arranged outdoor seating area featuring tables with teal umbrellas surrounded by lush greenery.

  • Aerial View

    Aerial view of a planned residential community with landscaped grounds and winding roads near a river.

Woodland Terrace of New Palestine

4400 Terrace Drive, New Palestine, IN 46163

For more information about senior living options: (844) 490-3973

3 from 6 reviews
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Assisted Living Independent Living Memory Care

Overall Review of Woodland Terrace of New Palestine

Pros

  • pro The physical environment of Woodland Terrace is very nice and appealing to residents.
  • pro The nursing staff is friendly and caring, providing a level of comfort to the residents.
  • pro The activity staff offers engaging activities, such as bingo and brain teasers, which help keep residents entertained.
  • pro Residents appreciate the beauty of their apartments, with some having great views and ample natural light.
  • pro Many residents have chosen Woodland Terrace for its convenient location and amenities available on-site.
  • pro Despite challenges, some residents find value in the friendships they have formed within the community.

Cons

  • pro The assisted living facility failed to provide basic care, leaving residents without assistance in daily activities such as showering and oral hygiene.
  • pro The food quality and service at Woodland Terrace have severely declined since the change in ownership, with meal preparation inconsistencies and long wait times for cold or burnt food.
  • pro Despite paying a premium for assisted living services, residents are not receiving adequate care or support, with limited staff available on weekends.
  • pro Communication with facility management has proven to be ineffective, as they are difficult to reach and often do not respond to concerns raised by residents and families.
  • pro The carpets in the facility are not being properly sanitized, raising hygiene concerns that have been ignored despite requests for better cleaning practices.
  • pro Residents express feelings of rudeness and unhelpfulness from staff members, leading to discomfort in seeking assistance when needed.
  • pro There is a noticeable lack of compassion from the staff towards the needs of elderly residents, contributing to a negative living experience.

Review

A Critical Examination of Woodland Terrace Assisted Living Facility: Resident Experiences and Concerns

In recent reports from residents and family members of Woodland Terrace, an assisted living facility under new management, significant concerns have emerged regarding the quality of care provided, particularly for elderly residents who require assistance with daily living activities. The situation is distressing, especially in light of the financial commitments made to ensure suitable support and services for their loved ones. A great aunt’s experience exemplifies the wider issues faced by many at this facility. For a full year, despite paying an additional $800 per month for assistance, she received little more than medication management, as key personal care needs—such as bathing and oral hygiene—went unaddressed. Family members felt powerless when confronted with staff assurances that she was showering regularly, only to find no evidence corroborating such claims.

The disheartening reality is compounded by acute health crises experienced by some residents. One resident's great aunt was hospitalized following a pulmonary embolism; shockingly, the facility charged her family 30 days’ rent even though her medical condition rendered her unable to return—a situation described as “kicking her while she is down.” Such policies raise ethical concerns about how assisted living facilities prioritize profit over compassionate care. Residents have expressed gratitude for basic safety measures taken to prevent self-harm or accidents; however, it appears that fundamental aspects of personal care may be overlooked altogether.

Moreover, the dining experience has been significantly downgraded under the current administration compared to previous management. Once hailed for its excellent food quality and presentation—enough to attract outside diners—the dining service has deteriorated markedly before residents’ eyes. Complaints describe cold meals served after long waits and inconsistent cooking standards ranging from overcooked meats to poorly prepared breakfast items such as scrambled eggs. Choices offered on the menu have diminished considerably, raising serious concerns about nutrition especially important in senior living environments where dietary needs must be meticulously considered.

Adding further strain is a troubling staffing shortage that contributes to poor service delivery across various aspects of life in Woodland Terrace. Reviews by residents indicate that during weekends there may be minimal nursing coverage available—sometimes just one nurse covering multiple floors—which raises questions about timely medical assistance and overall resident safety. While many staff members are described as friendly and caring individuals willing to help when called upon or found on duty, limited personnel means they cannot extend proper support consistently.

Residents who previously appreciated community events and social activities now report these offerings are restricted due to revised protocols stemming from pandemic precautions. Although some efforts remain—involving traditional games like bingo or Halloween treats delivered door-to-door—the scope of engagement appears stifled relative to pre-pandemic activities which foster communal bonds among attendees.

Lastly, several reviews highlight maintenance issues impacting both hygiene and resident satisfaction levels within this purportedly upscale facility built only 3-4 years ago. Carpet cleaning approaches appear inadequate for addressing persistent sanitation challenges resulting from bodily fluids left untreated since COVID-19 restrictions were enacted. Despite the presence of amenities such as gyms and engaged activity teams catering events like card games or themed celebrations throughout the holiday seasons—daily frustrations around food quality coupled with unmet expectations surrounding cleanliness continue breeding dissatisfaction among long-term residents seeking a comfortable living environment amidst rising costs.

As noted by families grappling with feelings of helplessness toward their loved ones' experiences at Woodland Terrace following major administrative changes—it remains imperative for facilities like these not only focus on profitability but maintain dedicated attention towards fostering nurturing spaces conducive for aging populations requiring support through comprehensive care programs tailored directly toward individual needs rather than simply checking boxes on task lists devoid of compassion or oversight essential at every stage in life’s journey.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Transportation

  • Indianapolis International (21 miles away) Indianapolis International (21 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Woodland Terrace of New Palestine is an assisted living community located in the charming town of New Palestine, Indiana. Our community offers a range of care options including independent living and memory care for those with Alzheimer's or other forms of dementia.

At Woodland Terrace, we understand the importance of providing a supportive and engaging environment for our residents. We offer devotional services off-site to cater to their spiritual needs and provide opportunities for socialization and interaction among residents. Our indoor common areas are designed to promote a sense of community and provide spaces where residents can gather, relax, or engage in activities together.

In terms of care services, we also provide specialized diabetic care to ensure that residents with diabetes receive the support they need to manage their condition effectively. Our trained caregivers are available around the clock to assist with medication management, blood sugar monitoring, and any other diabetes-related care tasks.

We believe that staying active and engaged is vital for the well-being of our residents. That's why we offer a variety of devotional activities offsite to enrich their lives spiritually, intellectually, and socially. These activities may include visits to local places of worship or participation in organized religious events.

In addition to our comprehensive care services and activities program, Woodland Terrace benefits from its convenient location. We have one park nearby where residents can enjoy nature walks or picnics. There is also a physician's office nearby which ensures easy access to healthcare professionals when needed. Furthermore, there are three restaurants within close proximity offering a variety of dining options for residents. Additionally, there is one place of worship nearby making it convenient for those who wish to maintain their religious practices.

Overall, Woodland Terrace of New Palestine provides a comfortable and supportive environment where seniors can receive personalized care while enjoying a vibrant lifestyle within a close-knit community.

Nearby Places of Interest

Restaurants

  • Frosty Boy Drive-In (1.2 miles)
  • Steak 'n Shake (4.6 miles)
  • Buck Creek Winery (4.9 miles)
  • McAlister's Deli (5.3 miles)
  • Wendy's (5.4 miles)
  • Taco Bell (5.4 miles)
  • Wendy's (5.5 miles)

Physicians

  • Dr Vickery's Office (3.7 miles)
  • Hancock Health Gateway Services- Imaging (8.2 miles)
  • Community Health Pavilion (8.5 miles)
  • Rehabilitation Associates of Indiana (8.5 miles)
  • Hancock Physicians Network (8.6 miles)
  • Anderson Family Practice (8.6 miles)
  • Fresenius Medical Care Indiana (8.6 miles)

Places of Worship

  • Cumberland First Baptist Church (3.9 miles)
  • New Beginnings Fellowship Church (5.5 miles)
  • Lawrence Apostolic Church (10 miles)
  • Living Word Bible Church (10.8 miles)

Parks

  • Southeastway Park (4.2 miles)
  • Brandywine Park (8.5 miles)
  • Ft Harrison State Park (10.5 miles)
  • University Playground (11.4 miles)

Theaters

  • AMC Washington Square 12 (5 miles)

Hospitals

  • Methodist Medical Plazas (5.4 miles)
  • St Francis Hospital Breast Center (7.8 miles)
  • AMG Specialty Hospital Central Indiana-Hancock (8.5 miles)
  • Hancock Surgery Center (8.5 miles)
  • OrthoIndy South (11.2 miles)

Pharmacies

  • CVS Pharmacy (6.1 miles)
  • Walgreens (6.3 miles)
  • CVS Pharmacy (6.4 miles)
  • CVS Pharmacy (6.9 miles)
  • CVS Pharmacy (7.2 miles)
  • CVS Pharmacy (8.6 miles)
  • Walgreens (8.6 miles)

Cafes

  • Starbucks (8.4 miles)
  • Starbucks (9.3 miles)
  • Starbucks (9.5 miles)
  • Starbucks (9.5 miles)
  • Panera Bread (9.8 miles)
  • Starbucks (11.4 miles)

Transportation

  • Greenwood Municipal Airport (11.9 miles)

Frequently Asked Questions

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Nearby Communities

Assisted Living in Nearby Cities

Related Resources

  • when to move from assisted living to nursing home8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care

    The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.

  • best foods for dementia patients to eatNourishing the Mind: Essential Dietary Approaches for Dementia

    Dementia is characterized by cognitive decline, with nutrition playing a vital role in brain health; while no specific diet can prevent or reverse it, a nutrient-dense diet rich in antioxidants and healthy fats may support cognitive function. The MIND diet, which emphasizes beneficial foods and limits processed items, along with proper hydration and individualized meal strategies, can enhance the well-being of dementia patients.

  • dementia behaviorsUnderstanding Dementia Behaviors: Practical Insights and Strategies for Caregivers

    Dementia affects memory and cognitive function in older adults, presenting challenges for caregivers due to behavioral changes such as confusion and mood swings. Compassionate, person-centered care that considers individual history and preferences, along with effective communication and environmental modifications, is essential for supporting both patients and their caregivers.