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4.7 from 48 reviews
5 stars
43
4 stars
0
3 stars
1
2 stars
2
1 stars
2
Overall Review of Woodland Terrace New Palestine
common30 reviews mention this
Staff care is consistently praised
Residents and families repeatedly describe staff as kind, attentive, and responsive.
Many reviewers emphasize that staff members make daily life easier, from welcoming front-desk interactions to care from nurses, caregivers, and dining support. Several families specifically mention feeling at ease with the help their loved ones receive, including support with safety and day-to-day needs. A few reviews also describe negative experiences with communication or customer service, but even those acknowledge that caring CNAs and nurses exist.
differentiator18 reviews mention this
Dining stands out as a strength
On-site dining is a frequent highlight, with residents and families calling the food genuinely good.
Food comes up again and again, with reviewers describing meals as excellent and enjoying dining in the community. Several also mention variety and the overall dining experience as part of what makes the place feel like home. The community offers restaurant-style dining, and residents’ comments align with that emphasis on the dining experience.
differentiator4 reviews mention this
Memory care support for dementia
For residents needing dementia-related support, reviews describe thoughtful care after moving into memory care.
Some families specifically describe choosing Woodland Terrace because it could meet memory-care needs, including care for dementia and early-onset Alzheimer’s. Reviewers also mention the transition improving over time and staff working with care needs as they change. The community’s care services include specialized memory care programming and dementia-related waivers, which matches what families were looking for.
common10 reviews mention this
Activities and day trips keep people engaged
Residents describe having plenty to do, including activities and group outings.
A recurring theme is that residents can stay involved, with mentions of bingo, resident activities, and scheduled daily programming. Several reviewers also talk about enjoying trips to local venues and having opportunities to socialize rather than staying isolated. The community offers community-sponsored and resident-run activities plus planned day trips, which aligns with these descriptions.
caveat5 reviews mention this
Costs and policies draw complaints
Pricing and deposits are a recurring concern for some families.
While some reviewers say the price felt reasonable, others describe the experience as becoming expensive and raise concerns about what was disclosed during the process. There are also complaints about charges and about deposit handling when communication or resolution takes too long. Reviews like these directly contrast with more positive comments about affordability and a smooth transition.
common8 reviews mention this
Clean, safe environment comes up often
Reviewers frequently mention the facility feeling clean and creating peace of mind.
Multiple reviewers describe the building as immaculate or very clean, and they connect that with feeling safe and comfortable for their loved ones. Families also mention peace of mind from knowing their relatives are cared for and supported day to day. The community provides housekeeping services and medication management as part of its care approach, which supports the practical foundation families are reacting to.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
159 resident community capacity
Types of Care
Assisted Living
Independent Living
Memory Care
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Indianapolis International (20 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Frosty Boy Drive-In (0.9 miles)
Buck Creek Winery (4.2 miles)
Steak 'n Shake (5 miles)
Wendy's (5.3 miles)
McAlister's Deli (5.7 miles)
Wendy's (5.7 miles)
Taco Bell (5.7 miles)
Parks
Southeastway Park (3.6 miles)
Brandywine Park (8.8 miles)
University Playground (10.8 miles)
Ft Harrison State Park (11.1 miles)
Physicians
Dr Vickery's Office (4.3 miles)
Hancock Health Gateway Services- Imaging (8.6 miles)
Community Health Pavilion (8.8 miles)
Rehabilitation Associates of Indiana (9 miles)
Anderson Family Practice (9 miles)
Hancock Physicians Network (9 miles)
Fresenius Medical Care Indiana (9.1 miles)
Places of Worship
Cumberland First Baptist Church (4.4 miles)
New Beginnings Fellowship Church (6.1 miles)
Living Word Bible Church (10.5 miles)
Lawrence Apostolic Church (10.7 miles)
Theaters
AMC Washington Square 12 (5.5 miles)
Hospitals
Methodist Medical Plazas (5.8 miles)
St Francis Hospital Breast Center (7.5 miles)
AMG Specialty Hospital Central Indiana-Hancock (8.9 miles)
Woodland Terrace New Palestine offers a comprehensive suite of features designed to support residents with dementia or Alzheimer's, ensuring their comfort and well-being. Assistance with dressing and bathing helps maintain dignity while providing essential care tailored to each individual's needs. Medication management ensures accurate adherence to prescribed regimens, reducing the risk of complications. Meal preparation and service focus on nutritional requirements, enhancing physical health. Transportation arrangements for medical appointments ensure residents remain connected to necessary healthcare resources. Coordination with healthcare providers fosters holistic care by integrating medical input into daily routines. Activities of daily living assistance supports independence in routine tasks, while 24-hour supervision provides safety and security. The dementia waiver allows for personalized care planning, complemented by specialized memory care programming that engages cognitive function through targeted activities. Additionally, the mental wellness program addresses emotional health, while support for those with mild cognitive impairment helps transition smoothly into more advanced stages of dementia as needed. Each aspect works synergistically to create an environment conducive to the unique challenges faced by individuals experiencing cognitive decline.
Woodland Terrace New Palestine on seniors.fyi includes 16 photos including images showing interior, dining, landscaping, bedroom, decor, exercise equipment, living room, kitchen, and more.
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"Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.
Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.
Delirium is a rapidly onset, reversible cognitive disturbance often caused by acute medical issues, while dementia is a gradual and irreversible decline due to chronic neurodegenerative diseases. Accurate differentiation between the two is essential for appropriate treatment and management in older adults.
Rehabilitation, Physical Therapy, and Therapy Room
Exercise and Fitness Center
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159 resident community capacity
Assisted Living
Independent Living
Memory Care
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Indianapolis International (20 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Concierge services
Planned day trips
Pleasant environment with caring staff and engaging activities.
Memory Care Pathways: A Holistic Guide to Dementia Support
Comprehending Evening Confusion in Dementia: Causes, Manifestations, and Support
Delirium and Dementia: Unraveling the Key Differences
