Woodland Terrace New Palestine

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  • Interior

    Modern lobby area with comfortable seating and contemporary decor.
  • Outdoors

    A scenic walking path lined with lamp posts and greenery.
  • Decor

    A well-decorated assisted living apartment home featuring a cozy living room and dining area.
  • Living Room

    A cozy and contemporary living room and dining area in an independent living cottage home.
  • Architecture

    Row of independent living cottage homes in a residential area.
  • Bedroom

    A cozy assisted living apartment bedroom with a bed and nightstands.
  • Windows

    An elegant and spacious dining room set up with neatly arranged tables and chairs.
  • Dining

    A modern dining and kitchen area in a community enrichment center.
  • Landscaping

    A well-maintained community garden with raised beds and lush greenery on a sunny day.
  • Kitchen

    A modern kitchen and dining area in an independent living cottage home.
  • Patio

    Beautiful patio area with tables and umbrellas overlooking a lush green landscape.
  • Library

    A cozy reading area with a bookshelf and seating arrangement.
  • Painting

    A cozy memory care suite featuring a well-made bed, nightstand with a lamp, and a window for natural light.
  • Exercise Equipment

    A modern fitness center with various exercise machines.

Woodland Terrace New Palestine

4400 Terrace Dr., New Palestine, IN 46163

For more information about senior living options: (844) 490-3973

4.6 from 45 reviews
5 stars
40
4 stars
0
3 stars
1
2 stars
2
1 stars
2

Overall Review of Woodland Terrace New Palestine

Pros

  • pro The staff are friendly, caring, and incredibly helpful.
  • pro Woodland Terrace is a beautiful, immaculate community where residents feel safe, comfortable, and at home.
  • pro A wide range of activities and a vibrant life-enrichment program keep residents engaged and connected.
  • pro The dining program is exceptional, with fresh meals, a top-notch chef, and generous dining hours.
  • pro Leadership is engaged and responsive, with a clear dedication to resident well-being.
  • pro Memory care services are well-equipped, with knowledgeable caregivers and attentive staff.
  • pro Families experience peace of mind knowing their loved ones are well cared for in a warm, welcoming environment.

Cons

  • pro They were charged $1,000 for a Veteran’s benefit and were not informed until after the application was completed; five months later the benefit had not been received.
  • pro They stated deposits were taken and not refunded despite units not being available, with no explanation and repeated failed return calls.
  • pro They found the experience maddening due to unclear policies and a lack of transparency about levels of service.
  • pro They criticized enrichment staff for zero customer service skills and for speaking to families in an unprofessional manner.
  • pro They felt the COVID period showed a lack of compassion from staff.
  • pro They noted the facility has become quite expensive over the years.

Review

Woodland Terrace New Palestine is best suited for families seeking a warm, home-like assisted living experience where the care team feels like an extended family and daily life centers on meaningful engagement. This community shines for residents who value a clearly caring staff, a lively calendar of activities, and restaurant-style dining in a clean, beautifully maintained setting. The cottages and open campus create a homelike feel, while convenient local amenities, grocery stores, libraries, and shops nearby, make daily life simpler. For seniors who want a place that blends comfort with consistent social opportunities, Woodland Terrace delivers with genuine hospitality and a sense of belonging that families notice quickly.

This residence is not for everyone. Those prioritizing the lowest possible cost may want to consider alternatives, as several reviewers note price increases over time and the financial discussions that accompany a move can feel opaque. Families seeking rigid, written guarantees about every service through a formal policy package should probe deeper, because some reviews flag a lack of clearly documented policies and questions about how care levels are tracked and billed. Additionally, prospective residents with a strong need for constant director-level engagement should verify whether executive leadership divides their time or spends time onsite with residents; the right balance matters for ongoing satisfaction and responsiveness.

On balance, the strongest plusses offset most of the common concerns. The staff consistently earns high praise for compassion, attentiveness, and practical support across administration, nursing, dining, and housekeeping. Residents and families repeatedly describe a safe environment where staff remember names, celebrate small milestones, and respond with patience to questions and needs. The dining program is a standout, fresh, varied menus with satisfying options and open dining hours, paired with a robust activity lineup that includes on- and off-site outings, music, games, and social events. For families navigating memory care or progressive needs, Woodland Terrace has demonstrated readiness to adapt care plans and deliver compassionate, specialized attention when required.

Where the pros falter, the impact is monitored and often mitigated by the community’s strengths. A few reviews call out moments of leadership disengagement or gaps in process clarity, especially around how services are tracked and how conflicts between residents and aides are resolved. There are reports of isolated communication hiccups and, in some cases, concerns about deposits or deposits-related timing. Yet these concerns sit against a backdrop of consistently heartfelt testimonials about leadership, care quality, and a thriving culture of resident friendship. The campus’s commitment to quality is reinforced by a message of pride in ownership and a visible, diligent staff presence that many families experience as a steadying force.

Practically, families evaluating Woodland Terrace should foreground conversations with the Executive Director and Nursing Director to assess their on-site engagement and day-to-day oversight. Ask for written policies detailing levels of service, and request clarity on any point-system or tiered care framework, with explicit examples of what is included at each level. It is essential to verify how staff performance is tracked and how resident safety and conflict resolution are handled in real time. Inspect the dining operation and ask about nutrition oversight, including the role of a nutritionist and how vegetables and balanced meals are integrated. Finally, verify financial terms, deposit handling, and what assurances exist if a care plan needs rapid adjustment as health needs evolve.

In sum, Woodland Terrace New Palestine stands out as a practical, high-quality option for families seeking a lively, person-centered community with excellent dining, abundant activities, and attentive caregivers. It is especially compelling for those who prize a warm atmosphere, easy family access, and readiness to accommodate memory care needs without sacrificing daily life’s normal pleasures. Alternatives are worth considering for families with tighter budgets, a demand for highly rigid written policies, or a preference for more extensive executive oversight. For those who want peace of mind, a sense of community, and daily life that feels both dignified and engaging, Woodland Terrace is a compelling, well-supported choice.

Features

Housing

  • 159 resident community capacity 159 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Indianapolis International (20 miles away) Indianapolis International (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Woodland Terrace in New Palestine, IN offers a range of care services and amenities for seniors looking for independent living or memory care options. Situated in a peaceful and scenic location, the community provides a comfortable and secure environment for residents.

The community features spacious apartments that are fully furnished, with private bathrooms and kitchenettes to provide convenience and privacy. Residents can enjoy restaurant-style dining in the on-site dining room, where meals are prepared according to special dietary restrictions. A beauty salon is available for residents to pamper themselves, while a wellness center and fitness room cater to their physical well-being.

Woodland Terrace also offers various recreational options for residents' enjoyment. A gaming room, small library, and computer center allow them to engage in leisure activities or stay connected with loved ones through Wi-Fi or high-speed internet. Planned daily activities as well as resident-run activities keep residents socially active and engaged. Concierge services assist with any needs or requests.

Transportation arrangement services are provided to help residents reach nearby physicians' offices, restaurants, parks, places of worship, or even doctors' appointments if needed. The community-operated transportation ensures that residents have easy access to essential services.

For individuals requiring memory care support, Woodland Terrace offers specialized programming tailored to their needs. This includes assistance with activities of daily living, bathing and dressing, transfers, medication management, and coordination with healthcare providers. The attentive staff provides 24-hour supervision and support.

With its wide range of amenities and care services that promote independence and overall well-being, Woodland Terrace serves as an inviting assisted living community option for seniors seeking a vibrant lifestyle while receiving the necessary care they deserve.

Nearby Places of Interest

Restaurants

  • Frosty Boy Drive-In (0.9 miles)
  • Buck Creek Winery (4.2 miles)
  • Steak 'n Shake (5 miles)
  • Wendy's (5.3 miles)
  • McAlister's Deli (5.7 miles)
  • Wendy's (5.7 miles)
  • Taco Bell (5.7 miles)

Parks

  • Southeastway Park (3.6 miles)
  • Brandywine Park (8.8 miles)
  • University Playground (10.8 miles)
  • Ft Harrison State Park (11.1 miles)

Physicians

  • Dr Vickery's Office (4.3 miles)
  • Hancock Health Gateway Services- Imaging (8.6 miles)
  • Community Health Pavilion (8.8 miles)
  • Rehabilitation Associates of Indiana (9 miles)
  • Anderson Family Practice (9 miles)
  • Hancock Physicians Network (9 miles)
  • Fresenius Medical Care Indiana (9.1 miles)

Places of Worship

  • Cumberland First Baptist Church (4.4 miles)
  • New Beginnings Fellowship Church (6.1 miles)
  • Living Word Bible Church (10.5 miles)
  • Lawrence Apostolic Church (10.7 miles)

Theaters

  • AMC Washington Square 12 (5.5 miles)

Hospitals

  • Methodist Medical Plazas (5.8 miles)
  • St Francis Hospital Breast Center (7.5 miles)
  • AMG Specialty Hospital Central Indiana-Hancock (8.9 miles)
  • Hancock Surgery Center (9 miles)
  • OrthoIndy South (10.7 miles)

Pharmacies

  • CVS Pharmacy (5.8 miles)
  • CVS Pharmacy (6.5 miles)
  • Walgreens (6.7 miles)
  • CVS Pharmacy (7.3 miles)
  • CVS Pharmacy (7.9 miles)
  • CVS Pharmacy (8.4 miles)
  • Walgreens (8.4 miles)

Cafes

  • Starbucks (8.7 miles)
  • Starbucks (9.3 miles)
  • Starbucks (9.8 miles)
  • Starbucks (10.2 miles)
  • Panera Bread (10.4 miles)
  • Starbucks (10.9 miles)

Transportation

  • Greenwood Municipal Airport (11.4 miles)

Frequently Asked Questions

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Related Resources

  • dementia careMemory Care Pathways: A Holistic Guide to Dementia Support

    "Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.

  • sundown syndromeComprehending Evening Confusion in Dementia: Causes, Manifestations, and Support

    Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.

  • delirium vs dementiaDelirium and Dementia: Unraveling the Key Differences

    Delirium is a rapidly onset, reversible cognitive disturbance often caused by acute medical issues, while dementia is a gradual and irreversible decline due to chronic neurodegenerative diseases. Accurate differentiation between the two is essential for appropriate treatment and management in older adults.