Hickory Creek At New Castle

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Hickory Creek At New Castle

901 North 16th Street, New Castle, IN 47362

For more information about senior living options: (844) 490-3973

4.4 from 36 reviews
5 stars
26
4 stars
3
3 stars
4
2 stars
1
1 stars
2

Assisted Living Skilled Nursing Facility

Overall Review of Hickory Creek At New Castle

Pros

  • pro The staff respond quickly to concerns and ensure residents' needs are met.
  • pro The nurses, aides, and management staff are hardworking and dedicated to providing excellent care for the residents.
  • pro The facility is small, cozy, and homey, and is clean with no foul odors.
  • pro Visitors are welcome to pop in and tour without an appointment.
  • pro The atmosphere is uplifting, with caring, compassionate, and professional staff.
  • pro The meals are great and look very appealing.
  • pro The director is always willing to help and ensure residents' needs are being met.
  • pro The aides treat residents like family and go out of their way to accommodate families.
  • pro The staff are welcoming from the moment of arrival and treat families with kindness and compassion.
  • pro The facility is very clean and well maintained, with a pleasant smell that reflects good cleanliness.
  • pro It is described as one of the best nursing homes around and is highly recommended.

Cons

  • pro A reviewer felt that the head nurse could have shown more empathy.
  • pro A reviewer criticized the head nurse for referring to the mother's last days as a "rabbit hole."
  • pro A reviewer stated there was bad care and that residents were ignored a lot.
  • pro A reviewer warned there were "pretty bad things" happening at the facility and advised others not to take their loved ones there.

Review

Hickory Creek comes across in these notes as a facility that inspires strong feelings - mostly positive, with a few sharp criticisms that remind prospective families to ask detailed questions before choosing care. Many families describe a homey, small, and clean environment where warmth and attentiveness are the norm. Several reviewers frame the place as a tight-knit community where residents are treated like family, and where staff across roles - from administration to daily aides - strive to create a supportive atmosphere during some of the hardest moments of life.

A central thread in the praise is the seen and felt compassion of the caregiving team. Reviewers repeatedly emphasize that the staff respond quickly to concerns, keep residents' needs at the forefront, and are available to answer questions. The nursing staff, aides, and even housekeeping are described as committed, caring, and professional, with many accounts highlighting how the staff extend beyond basic duties to provide genuine kindness. One family even notes that the aids treat their loved one "like they're their own," and several memories highlight staff members who offered comfort and reassurance during difficult times, including the COVID period. The director and administration are frequently cited as accessible and helpful, reinforcing a sense that leadership at Hickory Creek is invested in both resident care and family peace of mind.

The atmosphere inside Hickory Creek is repeatedly praised for being welcoming and well-maintained. Reviewers describe a small, cozy setting with a homey feel and a noticeable absence of unpleasant odors, which they associate with good cleanliness and careful upkeep. The environment is said to be bright and pleasant, with a sense of order and care that extends to common spaces and dining areas. Some comments even point to sensory cues of cleanliness - such as the way the facility "smells good" - as indicators of the high standards many families associate with the place. The setting often feels approachable to visitors, with statements about being able to pop in for a tour without an appointment and staff who know families on a first-name basis.

Families also highlight the lived experience of visiting and engaging with residents. A recurring sentiment is that Hickory Creek feels like a community where visitors are welcomed rather than tolerated, and where staff strive to include families in care planning. There are mentions of wonderful meals, a friendly, social atmosphere among residents, and a sense that residents' days are filled with attentive, respectful care. The human elements - genuine conversations, comfort during hard moments, and a consistent sense that staff are "trying to do right" for loved ones - are described as meaningful parts of the experience. One review even speaks to the emotional support offered to families themselves, noting how caregivers provided reassurance and did their best to be a source of stability during challenging times.

Of course, not every account is uniformly positive. A number of reviewers acknowledge concerns that temper the otherwise glowing impressions. There is a strongly voiced critique about an interaction with a "Head nurse," where empathy was lacking and a statement about not going "down that Rabbit Hole" was interpreted as dismissive when a family member asked about a mother's medications. The phrase "That rabbit hole you referred to was my mother's life" captures the intensity of that moment for the reviewer and serves as a cautionary note for others considering the facility. Alongside this, one review openly warns about poor care with the blunt line, "Bad care. The people there get ignored a lot," underscoring that experiences can vary and that some families feel their loved ones did not receive expected attention. There is also a specific concern raised about therapy services: a husband's rehab experience where physical therapy had not yet occurred after several days, and questions about the management of seizure medications. These pieces remind readers that while Hickory Creek may shine in many areas, gaps in care or communication can occur and should be explored directly with the facility.

In summary, the collective voice paints Hickory Creek as a place where many families find warmth, respect, and a strong sense of community. The staff are lauded for dedication, empathy, and a genuine effort to treat residents like family, with cleanliness and a home-like environment reinforcing those impressions. Yet, there are notable caveats: specific interactions with certain staff members, moments of perceived insensitivity, and some care delivery concerns that have caused distress for families. For families evaluating Hickory Creek, these reviews suggest a facility that can deliver outstanding, compassionate care in a comfortable, welcoming setting - while also underscoring the importance of meeting with the nursing leadership, asking pointed questions about medication management and physical therapy scheduling, and seeking out current residents' experiences to ensure the care approach aligns with their loved one's needs and expectations. Overall, many would recommend Hickory Creek for rehab-to-home or long-term care, but with the prudent caveat to investigate and discuss individual care plans thoroughly before making a decision.

Features

Housing

  • 36 resident community capacity 36 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hickory Creek At New Castle in New Castle, IN is a skilled nursing facility that offers a range of care services for seniors. Our community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer coordination with health care providers and medication management.

Residents at Hickory Creek At New Castle can enjoy a variety of amenities to enhance their comfort and well-being. Each room is fully furnished and includes cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our dining room serves delicious meals prepared according to special dietary restrictions. Housekeeping services ensure that residents can enjoy a clean and tidy living environment.

To promote mental wellness, we offer a mental wellness program that includes various activities and events. We also have resident-run activities and scheduled daily activities to keep our residents engaged and entertained.

Our community is conveniently located near several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This allows our residents easy access to nearby services and destinations.

At Hickory Creek At New Castle, we prioritize the safety and well-being of our residents while providing them with a comfortable and enjoyable living environment. With our comprehensive care services, amenities, and convenient location, we strive to meet the needs of our senior population in every way possible.

Nearby Places of Interest

Pharmacies

  • Neighborhood Pharmacy at Henry Community Health (0.1 miles)
  • Ltrx Pharmacy (1 miles)
  • Walgreens (1 miles)
  • Kroger Pharmacy (1.1 miles)
  • CVS Pharmacy (1.1 miles)
  • McGrady Family Pharmacy (2 miles)
  • McGrady Pharmacy (2.1 miles)

Physicians

  • New Castle Clinic (0.1 miles)
  • HealthLink (0.2 miles)
  • Henry Community Health Surgical Specialists (0.2 miles)
  • Henry County Cardiology (0.2 miles)
  • David Barr, MD (0.8 miles)
  • Reid Hearing Center - New Castle (1.4 miles)
  • Reid Primary & Specialty Care - New Castle (1.4 miles)

Hospitals

  • Henry County Allergy & Infectious Disease/ Immunology (0.1 miles)
  • Henry County Memorial Hospital (0.2 miles)
  • Henry Community Health (0.2 miles)

Places of Worship

  • St Anne Catholic Church (0.7 miles)
  • First United Methodist Church (0.8 miles)
  • Remnant Church (0.9 miles)
  • Guest House (0.9 miles)
  • First Friends Meeting (0.9 miles)
  • Rev Jonathan Morgan (1.1 miles)
  • General Conference Of Seventh-Day Adventists (1.3 miles)

Restaurants

  • Primo (0.7 miles)
  • Los Amigos Mexican Restaurant (1.1 miles)
  • Little Caesars Pizza (1.1 miles)
  • Applebee's (1.1 miles)
  • Stacks Restaurant (1.2 miles)
  • Long John Silver's (1.2 miles)
  • Wendy's (1.3 miles)

Parks

  • New Castle Arts Park (0.7 miles)
  • New Castle Girls Youth Softball Diamonds-Osborne Park (0.9 miles)
  • Murphey Park (1.1 miles)
  • The Castle At Baker Park (2 miles)
  • Summit Lake State Park (6.3 miles)
  • City Park (11.6 miles)
  • Sunset Park (13.6 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.8 miles)
  • Enterprise Rent-A-Car (0.9 miles)
  • U-Haul Moving & Storage (1 miles)
  • U-Haul Moving & Storage (1.1 miles)
  • U-Haul Neighborhood Dealer (3.6 miles)
  • U-Haul Neighborhood Dealer (13.3 miles)

Cafes

  • Cafe-Royal Coffee House (2.2 miles)
  • Blue Oval Barista's (13.5 miles)
  • Starbucks (16 miles)

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