Hickory Creek At New Castle
SaveHickory Creek At New Castle is an assisted living community in New Castle, IN.
Information last verified:
901 North 16th Street, New Castle, IN 47362
For more information about senior living options: (866) 208-4318
Nursing support is described as available when questions come up.
Several reviews say staff respond quickly with concerns and help ensure needs are met. Families also describe nursing staff as available to answer questions and provide comfort, including during difficult end-of-life moments. This aligns with the community’s care setup that includes call and supervision support.
Residents’ families frequently describe the staff as caring and dedicated.
A large share of reviewers highlight hardworking caregivers and a compassionate approach, often describing them as treating residents like family. Multiple people say they felt welcomed, learned staff names, and received help during stressful periods. At the same time, a smaller set of reviews raise concerns about ignored residents or very poor care quality, which stands in contrast to the many positive experiences.
Residents and visitors often point to cleanliness and a home-like feel.
Several reviews mention the facility being clean, including positive comments about how it smells and having no foul odors. People also describe a small, cozy environment that feels welcoming to visitors. One reviewer also mentions a cleanliness-related concern about missing bathrooms in residents’ rooms, but most comments emphasize cleanliness in everyday visits.
Meals are repeatedly described as enjoyable and well-presented.
A couple of reviews specifically call out wonderful meals and say the food looks appealing. The community also supports special dietary needs through its dining planning, including diabetes-focused and other special diet considerations. Residents’ comments around meal quality reinforce that food is a visible part of the daily experience.
Some residents and families report problems with staffing and care delivery.
A handful of reviews mention being short-staffed and describe residents not getting adequate attention. Others criticize care quality more directly, including concerns that physical therapy was not provided during a short rehab stay. There are also complaints about resident-room bathroom access, which highlights a potential day-to-day limitation for some families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
36 resident community capacity
Assisted Living
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Resident-run activities Scheduled daily activitiesHickory Creek At New Castle is located at 901 North 16th Street, New Castle, IN 47362 in Henry County, Indiana
Hickory Creek At New Castle on seniors.fyi includes 5 photos including images showing landscaping, interior, bedroom, decor, fireplace, painting, and more.
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