The Woodlands

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The Woodlands

3820 West Jackson Street, Muncie, IN 47304

For more information about senior living options: (844) 490-3973

4.8 from 53 reviews
5 stars
48
4 stars
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Assisted Living Skilled Nursing Facility

Overall Review of The Woodlands

Pros

  • pro The Woodlands staff are attentive, friendly, and engage well with residents.
  • pro The meals meet residents' dietary needs and offer options if something isn't liked.
  • pro The memory care unit is phenomenal and provides outstanding care.
  • pro The environment is clean, well-maintained, and staffed by caring personnel.
  • pro The Woodlands is highly recommended for excellent care and support.
  • pro Connie communicates clearly and handles referrals and admissions smoothly.
  • pro The facility helps residents transition smoothly from rehab to assisted living.
  • pro The staff are professional, compassionate, and many have long tenures.
  • pro The Woodlands hosts events that residents enjoy and that contribute to a home-like atmosphere.
  • pro Staff promptly addresses concerns and keeps families informed.
  • pro The Woodlands provides exceptional rehab care with therapists and nurses going above and beyond.
  • pro Families appreciate the supportive staff during difficult times and the thoughtful gestures from the team.

Cons

  • pro The reviewer had a loud, obnoxious roommate and a nurse call light with two resident buttons that didn't work.
  • pro The reviewer described the kitchen as "a joke."
  • pro Among those providing care, only two nurses were trusted, implying inconsistent care.
  • pro CNAs were slow and didn't seem to care about residents.
  • pro There was a two-week gap between showers for the reviewer.
  • pro A head nurse reportedly said there were 43 residents with only 2 CNAs, indicating severe staffing shortages.

Review

The Woodlands comes across in these reflections as a warm, welcoming community where the focus is clearly on people and their everyday needs. Families describe a place that feels like home, with staff who are not only professional but genuinely invested in the well?being of residents. Across the board, reviewers highlight the ease of coordinating care, the smoothness of admissions, and the sense that the facility is organized around thoughtful, person?centered service. One contributor even notes that the person writing the feedback clarifies their identity, underscoring the personal nature of these experiences and the care taken to communicate accurately with families.

A recurring theme is the attentiveness and approachability of the staff. Reviewers repeatedly remark on how staff are friendly, patient, and attentive during visits and daily routines. They point out that care is individualized - meals are prepared to meet dietary needs with options available for residents who don't like certain items, and staff adapt to each person's preferences as they become more familiar with them. The sense of continuity is strong, with staff who know residents well enough to modify routines and activities to fit evolving needs. In memory care, the interactions are described as particularly meaningful, with staff providing specialized attention that supports residents through various stages of memory loss.

The memory care unit stands out as a standout feature for many families. Multiple comments praise the quality of care and the range of activities designed to engage residents at different levels of cognitive ability. Families note that the memory care team goes beyond basic supervision, offering programs and interactions that help residents feel valued and connected. The emphasis on meaningful engagement, rather than only supervision, contributes to a sense that loved ones are safe, supported, and included in a community rather than isolated in a facility.

Administrative and logistical support receives high marks as well. Several reviewers commend Connie for her accessibility and reliability, describing her as a central figure in referrals, admissions, and ongoing coordination. The business office is praised for navigating insurance and paperwork smoothly, with one reviewer citing Connie's assistance during a particularly stressful move for aging parents. The staff's ability to communicate clearly and reassure families during transitions - whether entering rehab, moving to assisted living, or coordinating care after a health event - appears to be a defining strength of the facility's organizational culture.

Environment, cleanliness, and safety are consistently cited as strong positives. Reviewers mention clean, well?maintained spaces, with particular notes about pleasant dining areas and comfortable rooms. A keypad entry and sign?in process for visitors convey a sense of security, while routine housekeeping details - such as the ongoing attentiveness to trash removal, clean linens, and odor control - contribute to a consistently fresh, home?like atmosphere. The overall impression is a facility that takes pride in its physical environment and in creating a calm, orderly setting where residents can feel at ease.

Beyond the everyday care, there are powerful personal stories that underscore the impact of the Woodlands' approach. Families describe moments of connection during church services, special events, and visits that reinforce the sense that residents are part of a caring community. One reviewer recounts a two?week rehab stay for a grandmother where the staff's professionalism and compassion stood out, while another notes how staff were able to support family members during difficult times, including attending a viewing after a loved one's passing. In multiple anecdotes, staff members receive praise for going the extra mile - whether through quiet, behind?the?scenes coordination, or the visible acts of kindness that make families feel supported.

There are, as in any large operation, a few negative threads within otherwise overwhelmingly positive stories. One account describes a difficult experience with a roommate and a care process that felt delayed or insufficient at times, highlighting issues such as shower access and staffing constraints. The reviewer paints a picture of a challenging period, noting that only a couple of CNAs were available for a large number of residents and expressing frustration with certain aspects of the care environment. While this perspective stands in contrast to the numerous affirmations of excellent care, it's presented as a candid reminder that no setting is perfect and that there can be room for improvement in staffing levels and responsiveness during particularly busy times.

Taken together, the collection of reviews presents The Woodlands as a place that many families would highly recommend. The emphasis on compassionate, individualized care; the strength of the memory care program; the proactive, communicative leadership; and the clean, secure environment all contribute to a strong overall impression. While there are concerns raised by a minority of reviewers - primarily around staffing pressures and some service delays - the prevailing tone is one of gratitude and trust. For families seeking a facility that prioritizes care, connection, and continuity, The Woodlands appears to be a compelling option, with a demonstrated track record of supporting residents and their loved ones through transitions, health changes, and the daily rhythms of aging with dignity and warmth.

Features

Housing

  • 108 resident community capacity 108 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Woodlands in Muncie, IN is a skilled nursing facility that offers exceptional care services and a wide range of amenities to ensure the comfort and well-being of its residents. With 24-hour supervision and assistance with daily activities, such as bathing, dressing, and transfers, residents can feel supported and safe.

The community features a variety of amenities designed to enhance the quality of life for residents. A beauty salon is available for pampering and grooming needs, while cable or satellite TV provides entertainment options within the comfort of their own fully furnished rooms. The community operated transportation makes it convenient for residents to explore the surrounding area or attend appointments.

For those who enjoy technology, there is a computer center equipped with Wi-Fi/high-speed internet access. Residents can stay connected with loved ones or engage in online activities. A fitness room is available for exercise enthusiasts, ensuring that residents can maintain their physical health.

The dining experience at The Woodlands is exceptional, with restaurant-style dining offering delicious meals prepared by the staff. Special dietary restrictions are accommodated to ensure each resident's unique needs are met. Meal preparation and service are provided, relieving residents from any cooking responsibilities.

Engaging in various activities is made easy with concierge services offered by The Woodlands. Fitness programs cater to those who want to stay active, while planned day trips provide opportunities for exploration outside the community. Resident-run activities promote a sense of community and camaraderie among residents. Scheduled daily activities ensure that each day is filled with opportunities for socialization and meaningful engagement.

The Woodlands boasts an excellent location with several nearby amenities that add convenience for both residents and their families. There are six cafes nearby where residents can enjoy a cup of coffee or meet up with friends. Three parks offer outdoor space where residents can connect with nature or enjoy recreational activities. Ten pharmacies ensure easy access to medications when needed, while 34 physicians nearby provide medical care options within close proximity. With 35 restaurants in the vicinity, residents have a plethora of dining options to choose from. Four places of worship nearby cater to diverse religious needs, and for entertainment, there is one theater nearby. In case of emergencies or medical needs, there are seven hospitals in the area.

Overall, The Woodlands offers a comprehensive assisted living community that prioritizes comfort, care, and convenience for its residents.

Nearby Places of Interest

Physicians

  • Woodway Internal Medicine (0.1 miles)
  • BMH Jackson Street Center (0.5 miles)
  • IU Health Bariatric & Medical Weight Loss (0.6 miles)
  • Chs Pediatric Center (0.6 miles)
  • Primetime Pediatrics (0.6 miles)
  • Muncie Eye Center (0.6 miles)
  • Iu Health Ball Mem Cosmetic and Reconstructive Surgery (0.7 miles)

Places of Worship

  • Riverside Avenue Baptist Church (0.5 miles)
  • Association of College Ministries (1.5 miles)
  • Greater Grace Apostolic Church (2.2 miles)
  • Ambassadors of Christ (2.6 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Walgreens (0.7 miles)
  • Bsu Healthcare Pharmacy (1.6 miles)
  • Walgreens (1.8 miles)
  • Marsh Supermarkets (2.1 miles)
  • Access to Care Pharmacy (2.1 miles)
  • Payless Super Market Pharmacy (2.3 miles)

Restaurants

  • Berry Winkle (0.6 miles)
  • Puerto Vallarta Restaurant (0.7 miles)
  • Ninja of Japan (0.7 miles)
  • Arby's (0.7 miles)
  • Roots Burger Bar (1.4 miles)
  • Jimmy John's (1.4 miles)
  • Panda Express (1.7 miles)

Cafes

  • Starbucks (0.7 miles)
  • Red Apple Cafe (1.9 miles)
  • Concannon's Bakery Cafe (2 miles)
  • Sunshine Cafe (2 miles)
  • The Caffeinery (2.3 miles)
  • Starbucks (2.6 miles)

Hospitals

  • N Ra Ball Memorial Hospital Dialysis (0.7 miles)
  • Iu Health Ball Memorial Breast Center (0.9 miles)
  • El Baño de MTU (0.9 miles)
  • Ball Memorial Hospital - South Tower (0.9 miles)
  • Darroca Roberto J A MD (1.8 miles)
  • Community Hospital Of Anderson (2 miles)
  • Community Hospital Pregnancy Plus (2.5 miles)

Theaters

  • Slayr Cinema (1 miles)

Parks

  • Tuhey Park (2.2 miles)
  • Cornerstone Park (2.6 miles)
  • Cardinal Greenway (2.8 miles)

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