Monticello Healthcare

Pros

• The facility has a variety of rehabilitation options available for patients recovering from surgery.
• The staff is friendly and compassionate, showing care for residents during their stay.
• The environment is generally clean and well-maintained, providing a comfortable setting for recovery.
• Patients appreciate the nutritious meals offered at the facility, which support their healing process.
• Family members are allowed to visit frequently, promoting connection and support during rehabilitation.

Cons

• The facility has poor staffing levels, leading to delayed responses to call lights.
• The patient experienced two incidents of incontinence due to inadequate assistance from staff.
• It took five days for the facility to install assistance arms on the toilet, which is an unacceptable delay.
• The installed arms are too narrow, preventing the patient from being able to clean herself properly after using the bathroom.
• Despite four days passing since the initial installation, there has been no action taken to provide wider arms for better support.

Review

The experiences shared by families regarding the care provided at certain rehabilitation facilities often reflect a disheartening reality of inadequate staffing and insufficient responsiveness that can significantly affect the quality of patient care. In one particularly troubling case, a family member's account reveals a cascade of failures that culminated in an unnecessarily distressing experience for their loved one following surgery.

The family member's mother was admitted to the facility for rehabilitation after undergoing knee replacement surgery. Unfortunately, during her week-long stay, she encountered severe issues related to the lack of timely assistance from staff members. The individual described alarming incidents where their mother’s call light, which is meant to summon help from caregivers, went unanswered for extended periods. This resulted in two separate instances on the same day where she was left with no choice but to wet herself; a deeply humiliating experience that could have been avoided with proper attention and care from the facility.

It is essential to recognize that these mishaps were not due to any unfortunate accident or unexpected circumstance; rather, they stemmed from systemic problems within the facility's staffing structure. With inadequate personnel present to attend to patients' needs promptly, individuals recovering from surgery—who are already vulnerable and require additional support—are left in compromising positions. The emotional and physical toll this takes on patients cannot be understated; it exacerbates feelings of helplessness and frustration during what should be a healing process.

Adding insult to injury, the timeline of interventions appears inefficient as well. It took five days after admission for basic support equipment—arms installed on either side of the toilet—to be addressed. While such installations may seem minor, they play a crucial role in enabling patients like this individual’s mother to maintain dignity while recovering their independence post-surgery. Unfortunately, even once these arms were finally installed, they proved unsuitable for her needs as they were too narrow for effective use.

Moreover, despite being capable of managing personal hygiene tasks independently under normal circumstances, such assistive devices should not just meet minimal criteria but rather cater effectively to each patient's specific needs. The repeated failures in addressing these concerns raise questions about whether patient comfort and autonomy remain priorities within this particular institution.

As time progressed with unmet needs still lingering days later—the family had yet again observed no action taken towards installing wider arms—an overwhelming sense of dissatisfaction emerged from their experience at this rehabilitation facility. This situation serves as a wake-up call not only for management teams at similar establishments but also emphasizes how vital it is for families seeking care options to conduct thorough research based on firsthand accounts before making decisions about rehabilitation placements.

In conclusion, when healthcare facilities fall short in providing adequate care due primarily to staffing deficiencies and ineffective communication channels between staff members and patients or their families, it leads not only to physical setbacks but also enduring emotional scars that impact recovery journeys profoundly. Ensuring consistent support systems are established amidst fluctuating patient demands should become paramount in order foster spaces conducive both physically—and emotionally—for effective rehabilitation experiences going forward.

Restaurants

• Burger King (0.1 miles)
• Taco Bell (0.2 miles)
• El Tapatio (0.3 miles)
• The Lyme (0.4 miles)
• Overseas China Restaurant (0.5 miles)
• USA Restaurant (0.5 miles)
• 1 Taco Express (0.6 miles)

Pharmacies

• Kroger Pharmacy (0.2 miles)
• CVS Pharmacy (0.4 miles)
• Walgreens (1 miles)
• Rx Acres Belgians (9.8 miles)
• CVS Pharmacy (13 miles)
• Payne's Pharmacy (19.5 miles)
• Credit Rx America (20.3 miles)

Cafes

• Greens And Beans (0.3 miles)

Places of Worship

• Christ's Church at Monticello (0.4 miles)
• Grace Community Baptist Church (0.6 miles)
• First Baptist Church (0.7 miles)
• Calvary Temple Of Monticello (1.1 miles)
• Monticello United Methodist Church (1.2 miles)
• Church of Christ (1.3 miles)
• Christ Fellowship Church of Monticello (1.6 miles)

Physicians

• White County Memorial Hospital (0.5 miles)
• Monticello Medical Center (0.5 miles)
• Franciscan Physician Network Monticello Medical Center (0.5 miles)
• White County Family Physicians (9.6 miles)
• Clarian Arnett Medical Group: Dutter Jordan MD (19.4 miles)
• Women's Health Center (21.3 miles)
• Associated Radiologists (21.3 miles)

Parks

• Chalmers Community Park (1 miles)
• Monticello City Parks & Rec (2 miles)
• France Park (16.2 miles)
• Fountain Park (20.4 miles)
• Gene Hangman Memorial Park (20.5 miles)
• Huston Park (21.8 miles)

Transportation

• Alamo (1.1 miles)
• Logansport Airport (20.4 miles)
• U-Haul Neighborhood Dealer (20.7 miles)
• Enterprise (21 miles)
• Enterprise Rent-A-Car (21 miles)

Hospitals

• Turf Services (5.4 miles)
• Logansport State Hospital (19.3 miles)
• Logans Port Indiana (21 miles)

Theaters

• State Theatre (21.1 miles)