811 East 12Th Street, Mishawaka, IN 46544
For more information about senior living options: (844) 490-3973
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Some staff members are amazing. The daughter received daily status updates and was very pleased. April and Lisa were pleasant to work with. April guided the process patiently and ensured follow-up appointments were scheduled after discharge. The physical therapy helped her come home earlier than expected. There were good nurses and aides. Nurse Stella was amazing and very helpful during the grieving process. The area was nice and quiet.
The staff were rude and dismissive, with some caregivers unhelpful. The facility should be shut down due to neglect and poor care. There was chronic understaffing, with more department heads than actual caregivers. Medication errors and unsafe dosing put residents at serious risk. Hygiene and infection-control practices were severely lacking, with few hand sanitizers and delays in basic care. Funds were stolen and the facility was not transparent during the COVID period. Favoritism and biased behavior were reported, and the facility was not recommended.A tapestry of experiences emerges from these accounts, revealing a facility where care quality seems to swing wildly from one encounter to the next. Some visitors speak with gratitude about moments of kindness, clear communication, and effective rehabilitative help, while others describe encounters that left their loved ones vulnerable, frustrated, and distressed. Taken together, the stories portray a setting where the day-to-day reality can range from supportive and attentive to chaotic and insufficient, depending largely on who is present and when.
Several reviewers voiced deep concern about the attentiveness and responsiveness of staff. In one harrowing set of words, a mother with a loved one resident there described clothing going missing and her relative with dementia struggling to express needs that never seemed to be adequately addressed. The caller lamented that their mother "needs to be seen by medical staff, but nobody will help her," and concluded that the facility should be shut down given what they describe as a pattern of negative and heartbreaking experiences. In another account, a family member claimed that medicines were mishandled - an alcohol was allegedly added to a care plan without consent, and a patient with diabetes and cirrhosis faced a risky situation. The remarks suggest a broader fear that the staffing structure - sometimes described as too many department heads and not enough direct caregivers - contributed to lapses in basic care and safety.
The theme of neglect and mismanagement appears repeatedly in the reviews. A post about care during the COVID era contends that funds were stolen and care was delivered with a dismissive, unfriendly attitude. Specific names were invoked, including a dietary supervisor described as rude, and the overall tone of the post was one of disappointment, with claims of favoritism and biased behavior shading a year of experience there. Another family member shared a different flavor of critique, recounting a two-month stay where a patient was not checked by the facility physician consistently, where medications were administered at the wrong times and cross-patient errors occurred, and where a pharmacist relative felt compelled to intervene to safeguard their loved one's rights. The sense conveyed is that serious medical oversights could have had grave consequences, and the overall impression was to seek care elsewhere.
Yet, amid the darker notes, there are bright counterpoints that highlight moments of compassionate care and effective rehabilitation. A daughter described an ongoing, daily update about her sibling's status during a two-week stay, with staff who were kind, patient, and supportive during the decision-making process after discharge. The same reviewer credited specific individuals - April and Lisa - for their pleasant demeanors and their steady guidance through appointments. They emphasized that the physical therapy received helped the patient discharge home sooner, praising the therapists for their encouragement and insistence on progress. That narrative culminated in a strong endorsement for inpatient rehabilitation at the facility, underscoring that positive experiences can - and do - coexist with the negative reports.
Another voice offered a more nuanced mix: a grandmother's eight-month stay was not without its faults - visits often required repeated requests to have her changed, and the care environment reportedly fell short on basic hygiene practices, with limited hand sanitizers and a lack of timely assistance. The reviewer's frustration was tempered by a personal plea to the facility to look more closely at patient comfort and safety, and their conclusion was a clear dissuasion from recommending the place to others. The contrast here - a combination of disappointment and a call for improvement - reads as a reminder that even in long-term care, the cadence of daily routines matters profoundly for the residents' dignity and well-being.
There are also stark personal testimonies about experiences during stays that were meant to be medical rather than purely custodial. One reviewer spoke of a two-month period marked by a lack of consistent oversight from clinicians, a patient-to-patient medication mix-up, and the unsettling observation that some staff members were overworked and pressed for time. The account closes with a strong admonition to prospective families to "look elsewhere for your care," underscoring the perceived risk in entrusting loved ones to a system that some feel is stretched beyond its capacity. The emotional intensity of these stories is matched by a few blunt lines meant to capture the depth of their distrust, including a sentiment that the facility's care for residents was far from acceptable.
Even within the chorus of concern, there are memorable affirmations of care that linger in the memory as instances of genuine empathy and professional competence. One review praised a nurse named Stella for her outstanding support during a grandmother's time there and through the grieving process after her passing. The warmth attributed to Stella stands in stark contrast to other accounts of neglect and indifference, illustrating how single, dedicated staff members can leave an enduring, positive impression even in a facility otherwise described as fraught with challenges. Other reviewers echoed a sense of quiet comfort in certain areas described as nice and quiet, and one person even labeled the place a "home for seniors," a phrase that suggests dignity and familiarity despite the admitted issues.
Taken together, the collection of reflections paints a complex portrait of a facility where care quality varies dramatically from one encounter to the next. The strongest threads are the unmistakable pleas for more consistent, attentive, and safe care, along with explicit calls for accountability and better hygiene practices. Interwoven with these are pockets of praise for individual staff members who displayed patience, clarity, and a commitment to their residents' well-being. For families seeking care in the future, the stories underscore the importance of asking pointed questions about daily routines, staff availability, medical oversight, medication management, and how the facility handles emergencies and discharge planning. They also remind readers that in long-term care, the human touch - whether it is a reassuring update, a compassionate nurse, or a decisive rehab plan - can dramatically shape an experience that would otherwise be fraught with stress and fear.
87 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
South Bend Regional (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Golden Living Center - Mishawaka in Mishawaka, IN is a skilled nursing facility that offers exceptional care services and a range of amenities to enhance the quality of life for its residents. Situated in a convenient location, this community provides easy access to nearby cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals.
Residents at Golden Living Center - Mishawaka can enjoy a variety of amenities designed to promote comfort and relaxation. A beauty salon is available on-site for haircuts and styling needs. Cable or satellite TV is provided for entertainment purposes. Community-operated transportation ensures residents have access to local resources and events. The computer center allows residents to stay connected with loved ones through email and social media.
The dining room offers restaurant-style dining where delicious meals are prepared and served by dedicated staff members. Special dietary restrictions are accommodated to ensure residents receive proper nutrition according to their individual needs. In addition to the dining room, there is also a small library where residents can enjoy reading and relaxation.
For physical wellness, the fitness room is equipped with exercise equipment for residents to engage in regular workouts. The wellness center provides 24-hour supervision as well as assistance with activities of daily living including bathing, dressing, transfers, and medication management. Diabetes diets are catered to those who require specific dietary restrictions.
Golden Living Center - Mishawaka aims to provide an enriching living experience by offering several outdoor spaces including a garden for residents to enjoy nature and fresh air. Housekeeping services are provided for resident convenience.
Engaging activities are an essential part of life at this assisted living community. Residents can benefit from concierge services that facilitate their daily needs and desires. Fitness programs keep them active and healthy while planned day trips provide opportunities for exploration beyond the community's premises. Resident-run activities enable them to actively participate in planning events according to their interests and preferences.
With its commitment to providing outstanding care services, access to nearby amenities, and a range of well-designed amenities, Golden Living Center - Mishawaka offers a fulfilling assisted living experience for seniors in the Mishawaka area.
Golden Living Center - Mishawaka is located at 811 East 12Th Street, Mishawaka, IN 46544 in St. Joseph County, Indiana
Golden LivingCenter – Mishawaka
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