Waters Of Martinsville

2055 Heritage Drive, Martinsville, IN 46151

For more information about senior living options: (844) 490-3973

3.7 from 48 reviews
5 stars
27
4 stars
6
3 stars
0
2 stars
2
1 stars
13

Assisted Living Skilled Nursing Facility

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    Overall Review of Waters Of Martinsville

    Pros

    • pro The Waters of Martinsville is praised for its welcoming staff and willingness to help.
    • pro The facility is described as amazing and well maintained with a great atmosphere for recovery.
    • pro Memory Springs provides dedicated memory care and veteran-friendly services.
    • pro The therapy department is excellent, with caring staff and engaging programs.
    • pro Residents feel like family and stay active with bingo, music programs, and social activities.
    • pro The building upgrades have created a beautiful, clean environment that feels like home.
    • pro The Waters is recommended for short-term respite in memory care.
    • pro The staff are kind, friendly, and committed to resident care.
    • pro The facility smells pleasant, and residents look clean and happy.
    • pro The Waters has made progress in staffing with more in-house CNAs and fewer agency aides.
    • pro The veterans program and memory care unit are highly valued, with top-notch staff.
    • pro The overall atmosphere is warm, welcoming, and family-like.

    Cons

    • pro The reviewer states the facility does not communicate about anything and seems more focused on money than resident care, with staff often on their cell phones.
    • pro They allege staff refused to give medication, claiming the patient refused treatment, which was described as untrue.
    • pro The administrator is said to have dodged calls and failed to respond to concerns.
    • pro The Director of Nursing allegedly misread a form, leading to an incorrect diagnosis or treatment plan.
    • pro A resident reportedly left with multiple bruises and bandages left on for 20 days without proper checks or removal.
    • pro The reviewer claims two relatives died under suspicious circumstances and that hospice or the coroner were not notified.
    • pro One reviewer explicitly states they would not recommend The Waters to anyone.

    Review

    Waters of Martinsville emerges in these reflections as a place that many families and visitors genuinely value for its warmth, environment, and attention to residents. Across numerous messages, the facility is described as having an amazing atmosphere and a strong sense of care. Several reviewers highlight that the staff are caring, welcoming, and willing to help with whatever arises, and they repeatedly note that the building feels clean, well maintained, and arranged to support a positive resident experience. The memory care offerings, especially Memory Springs, receive particular praise for dedication to residents with Alzheimer's or dementia, and the facility's veterans programs are frequently cited as a meaningful support for former service members and their families.

    In more than one account, the staff's everyday warmth is paired with practical strengths, such as a robust therapy department and an overall sense of community. Reviewers describe the therapy services as effective and the staff as good about engaging residents in activities - bingo, games, music programs - and helping residents stay active and connected. The environment is repeatedly labeled as welcoming, with testimonials about staff taking pride in their jobs and treating residents like family. Several references mention upgrades and improvements over time, contributing to a sense that the campus has grown into a more cohesive, family-like setting.

    Specific programs also appear to be a point of pride. Memory care is singled out for its dedicated team, and the facility's VA contracts are highlighted as a meaningful resource for veterans, with reviewers noting that the Waters of Martinsville offers a Veterans Program and a Memory Springs unit that provide additional supervision for those with dementia. The combination of memory-support services and veteran-focused programs is described as offering "so many possibilities" for loved ones and for residents who need a higher level of specialized care. For some families, the campus feels like a home away from home, with residents looking engaged and cared for, and staff who are approachable and attentive to daily needs.

    Yet the picture is not without significant tensions. A substantial portion of the feedback centers on communication gaps, administrative responsiveness, and perceived mismanagement. One contributor recounts an incident in which a person on a strict list of visitors ended up being admitted at the front door by staff, followed by frustration over delays and the handling of prescription needs that supposedly lingered for weeks after discharge. The author describes repeated attempts to reach administrators, only to feel as though their calls were dodged or not given weight, and they recount experiences of incorrect paperwork and miscommunications about treatment planning and ongoing health concerns. The tone suggests a frustration with what they saw as a lack of accountability and timely communication.

    Other comments escalate the concern into accusations about patient safety and governance. One review describes what is labeled as "suspicious deaths" of two relatives who appeared to die while under care in the facility, asserting failures to properly contact hospice or the corner, and alleging neglect or mismanagement. A separate user claims that a resident's disability check was stolen and that the facility mistreated other residents, insisting these incidents warrant investigation and legal action. While these anecdotes are presented as strong allegations, they illustrate a persistent fear among some families about how care and financial matters are handled, and they underscore a demand for transparency and more robust safeguarding procedures.

    Among these more troubling notes, there are also voices of confidence in the facility's evolution and leadership. A staff member asserts progress in shifting from agency CNAs to fully in-house staffing, describing a move toward more consistent, heart-centered care and noting increases in nursing coverage. This perspective emphasizes that the Waters of Martinsville has grown more resident-centered over the past few months, with a push toward stability and reliability in daily care. Other reviewers echo this sentiment, celebrating the improved culture, the "homey" feel, and the sense that the building and staff are moving in a positive direction.

    There are also poignant endorsements from families who have found the environment supportive and reassuring. One reviewer highlights a niece who loves the staff and the nursing team, noting that questions and concerns are addressed and that the care team demonstrates pride in their work. Others speak to the facility's ability to provide a respite stay or a short-term memory-care stay with a process described as seamless and friendly, underscoring that for some patients and families, Waters of Martinsville can be a trustworthy option for specific needs. In even more glowing terms, several reviews describe the staff and residents as a tight-knit community - people who feel like family and who create a sense of belonging and comfort.

    Taken together, these perspectives sketch a facility that offers much value to many residents and families through its clean, well-maintained environment, dedicated memory care options, and veteran programs, all supported by caring staff who strive to create a welcoming, home-like atmosphere. At the same time, they reveal persistent concerns about communication, administrative responsiveness, and the handling of medical and safety issues. For families considering Waters of Martinsville, the picture suggests a need for thorough, firsthand conversations: assess the consistency of communication with families, understand how treatment plans are developed and implemented, verify how prescription and post-discharge processes are managed, and ask specific questions about safety protocols and accountability. The Waters of Martinsville appears to be a place of genuine care for many, but the experiences described here also call for careful due diligence and ongoing dialogue with leadership to ensure that all residents receive transparent, safe, and reliable care.

    Features

    Housing

    • 103 resident community capacity 103 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Indianapolis International (23 miles away) Indianapolis International (23 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Waters Of Martinsville is a well-equipped assisted living community located in Martinsville, IN. Our facility provides skilled nursing care for seniors who require 24-hour supervision and assistance with daily activities.

    At Waters Of Martinsville, we strive to create a comfortable and enjoyable environment for our residents. Our amenities include a beauty salon, cable or satellite TV, a computer center, a fitness room, a gaming room, a small library, and Wi-Fi/high-speed internet access. We also offer fully furnished accommodations with private bathrooms and kitchenettes.

    In addition to our numerous amenities, we provide various care services to meet the individual needs of our residents. Our dedicated staff offers assistance with bathing, dressing, transfers, medication management, meal preparation and service according to special dietary restrictions such as diabetes diets. Transportation arrangements are also available for appointments or outings.

    We understand the importance of socializing and engaging in activities for overall well-being. That's why we offer concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.

    Furthermore, our location in Martinsville provides convenient access to nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship as well as healthcare facilities including hospitals and physicians' offices.

    At Waters Of Martinsville in Martinsville, IN we prioritize the comfort and happiness of our residents by offering exceptional care services within a welcoming community setting.

    Nearby Places of Interest

    Cafes

    • Starbucks (0.3 miles)
    • Daily Grind Coffee House (17.1 miles)
    • Starbucks (17.1 miles)
    • Starbucks (17.1 miles)
    • Panera Bread (17.2 miles)
    • The Chocolate Moose (17.2 miles)

    Pharmacies

    • Walgreens (0.4 miles)
    • Kroger Pharmacy (0.5 miles)
    • CVS Pharmacy (0.8 miles)
    • CVS Pharmacy (13.8 miles)
    • CVS Pharmacy (14.6 miles)
    • Walgreens (15 miles)
    • CVS Pharmacy (15.8 miles)

    Restaurants

    • Sgt. Pepper's Chicken (0.4 miles)
    • Texas Corral (1.3 miles)
    • Wings Etc (1.3 miles)
    • Bynum's Steakhouse (1.9 miles)
    • Chunky Monkey Ice Cream and Sweets (13.7 miles)
    • Gray Brothers Caferteria (13.9 miles)
    • Los Patios (14.1 miles)

    Places of Worship

    • First Baptist Church (1.5 miles)
    • Martinsville Seventh Day Adventist Church (1.5 miles)
    • Trinity Worship Center (2.9 miles)
    • Assembly of God (9.4 miles)
    • Brooklyn Christian Church (9.6 miles)
    • Good Shepherd Baptist Church (14.2 miles)
    • Crossroads United Methodist Church (14.9 miles)

    Physicians

    • Martinsville Family Eyecare Center (1.6 miles)
    • Martinsville Medical Building (1.8 miles)
    • Regional Cancer Center (1.8 miles)
    • Morgan County Foot Clinic (1.8 miles)
    • Otolaryngology Associates (1.8 miles)
    • Summit Urology (1.8 miles)
    • Gosport Family Practice (13.1 miles)

    Hospitals

    • Morgan County Memorial Hospital Foundation (1.7 miles)
    • Fmc Morgan County (2.1 miles)
    • Franciscan Health Moor (14.4 miles)
    • St Francis Hospital & Health Centers St Francis Hospital Mooresvllle (14.4 miles)
    • St Francis Hospital & Health Centers (14.5 miles)
    • Midwest Proton Radiotherapy Institute (15.7 miles)

    Parks

    • Jimmy Nash City Park (1.9 miles)
    • Brooklyn Park (9.7 miles)
    • Old Town Waverly Park (13.4 miles)
    • Griffy Lake Unofficial Dog Park (14.9 miles)
    • Griffy Lake (15.3 miles)

    Theaters

    • Center Brook Drive-In (8.3 miles)
    • Showtime Cinema (13.8 miles)

    Frequently Asked Questions

    Where is Waters Of Martinsville?

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