Homecare By Design

Pros

• The caregivers consistently arrive on time and exhibit friendliness towards clients.
• They provide valuable assistance with light housekeeping, meal preparation, personal needs, and companionship.
• The service is noted for its helpfulness and consistency, ensuring a reliable experience for clients.
• Caregivers maintain a comprehensive record to facilitate smooth transitions between different staff members.
• The process of setting up the service is described as easy, with attentive consideration of client preferences for caregiver selection.
• Overall, Homecare By Design receives positive feedback for their kind, professional, and caring caregivers.

Cons

• The staff is always changing, indicating potential internal upper management issues that lead to high turnover every 3 to 6 months.
• Caregivers do not return because they quit due to the horrible treatment by the owners.
• Frequent changes in in-home workers create inconsistency and instability in caregiver services.
• There are concerns about the treatment of staff that may negatively affect service continuity and quality.

Review

The reviews of the home care service reveal a complex and nuanced picture that reflects both strengths and weaknesses within the organization. A common theme throughout these testimonials is the frequent turnover rate of staff, which includes both in-home caregivers and office personnel. This constant change, with internal staff shifting every three to six months, raises valid concerns regarding underlying issues within upper management. While the caregivers who come into homes are described as punctual and friendly, a significant concern is that many do not return for subsequent visits due to reportedly poor treatment from owners. This alarming trend suggests that while clients may receive adequate service in the short term, there are deeper systemic problems at play that inhibit long-term consistency and caregiver satisfaction.

Despite these staffing issues, many reviewers express appreciation for the quality of care provided by individual caregivers during their time with the service. Clients have lauded their caregivers as being kind, professional, and caring individuals who genuinely strive to meet the needs of those they assist. These workers perform essential duties ranging from light housekeeping to meal preparation and companionship, fulfilling critical roles in maintaining clients’ well-being at home. Reviewers noted that caregivers arrive on time and exhibit friendliness—qualities that contribute to positive experiences during their visits.

One noteworthy aspect highlighted by users is how well caregivers document interactions in a communication book maintained for each client. This practice aids new caregivers by providing them with vital information about previous care sessions, including what worked well or any specific needs discussed during prior visits. Such attention to detail enhances continuity of care, even amidst high staff turnover, demonstrating an effort on part of individual caregivers to ensure a seamless experience for clients despite challenging conditions stemming from upper management's decisions.

Additionally, the process of setting up services has been reported as user-friendly and accommodating. Clients appreciate how initial consultations allow them to articulate their preferences in selecting a caregiver tailored to their specific requirements. This responsiveness speaks volumes about the commitment found within some levels of staff—even if it highlights a disconnect between front-line employees striving for excellence and management’s failure to maintain a stable workforce.

Though several reviewers only utilized Homecare By Design’s services for brief periods, they were nonetheless impressed with the overall performance during that timeframe. Their observations reaffirmed confidence in both individual capabilities displayed by caregivers as well as organizational processes designed around client needs—culminating in positive overall experiences despite knowing these situations may be temporary due to high turnover rates.

Ultimately, while individual caregivers demonstrate heartwarming professionalism and competence when dealing directly with clients at home, it is imperative for management teams at Homecare By Design to reevaluate operational practices causing such distressing staff attrition rates. As word-of-mouth referrals often depend on consistent quality service delivery coupled with employer-employee satisfaction levels—a crucial focus must lie not just in delivering suitable caregiving but also fostering an environment where employees feel respected and valued enough to stay over time. Without addressing fundamental shortcomings evident through these reviews regarding treatment from owners towards staff members—the potential downfall becomes inevitable—risking losing both quality providers who make all this possible along with trusting clientele seeking reliable assistance moving forward.

Located in Lafayette, Indiana, this area is home to a variety of healthcare options including Physicians like Wellpoint Recovery, Lafayette Pain Care, and Lafayette Cancer Care. Additionally, there are pharmacies such as Medicap Pharmacy and Walmart Pharmacy in close proximity for convenient access to medications. For dining options, restaurants like Olive Garden and IHOP offer delicious meals nearby. Residents can also enjoy a cup of coffee at cafes like Starbucks and Panera Bread. Transportation services provided by U-Haul Moving & Storage are available for convenient travel. For entertainment, theaters like GQT Lafayette 7 and GQT Eastside 10 IMAX are within a short distance. Hospitals like IU Health Arnett Hospital and Sagamore Surgical Center are nearby for any medical needs. Overall, this area offers a range of amenities and services making it a comfortable and convenient location for senior living.

Physicians

• Wellpoint Recovery (0.2 miles)
• Lafayette Pain Care (0.3 miles)
• Innovations Pain Management Group (0.5 miles)
• Lafayette Cancer Care (0.5 miles)
• Lafayette Neurology (0.6 miles)
• Horizon Bioadvance (0.6 miles)
• Unity Surgical Center (0.6 miles)

Pharmacies

• Medicap Pharmacy (0.3 miles)
• Walmart Pharmacy (0.6 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1.2 miles)
• Payless Super Market Pharmacy (1.2 miles)
• Meijer Pharmacy (1.3 miles)
• CVS Pharmacy (1.3 miles)

Restaurants

• Aunt Millie's Bakeries (0.5 miles)
• Sonic Drive-In (0.8 miles)
• Olive Garden (0.8 miles)
• Mountain Jack's (0.9 miles)
• IHOP (0.9 miles)
• Taco Bell (0.9 miles)
• Arby's (0.9 miles)

Cafes

• Starbucks (0.8 miles)
• Panera Bread (1 miles)
• Starbucks (1.2 miles)
• Starbucks (1.4 miles)

Transportation

• U-Haul Moving & Storage (0.8 miles)

Theaters

• GQT Lafayette 7 (1.1 miles)
• GQT Eastside 10 IMAX (1.5 miles)

Hospitals

• IU Health Arnett Hospital (1.4 miles)
• Sagamore Surgical Center (1.6 miles)

Places of Worship

• Kossuth Street Baptist Church (1.7 miles)