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Washington Healthcare Center in Indianapolis, IN

Washington Healthcare Center is an assisted living community in Indianapolis, IN.

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Washington Healthcare Center in Indianapolis, IN

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  • Interior

    A well-lit hospital corridor with wooden flooring and medical equipment along the walls.

  • Decor

    A cozy living room with a stone accent wall, featuring a floral sofa, red armchairs, a wooden coffee table, and decorative lamps.

  • Living Room

    A cozy living room setting with wooden flooring, featuring a sofa, armchairs, dining tables, and an indoor plant.

  • Building

    Entrance to a senior living facility with visible signage and landscaped surroundings.

  • Bedroom

    A hospital room with two beds, separated by a curtain, and equipped for patient care.

  • Dining

    A well-decorated dining area with tables and chairs, adorned with plants and subtle lighting.

  • Landscaping

    Exterior view of a nursing home with a prominent sign and landscaped entrance.

  • Salon

    An older woman getting a haircut by a smiling hairstylist in a salon.

8201 West Washington Street, Indianapolis, IN 46231

For more information about senior living options: (866) 208-4318

3.8 from 88 reviews
5 stars
52
4 stars
9
3 stars
5
2 stars
4
1 stars
18

Overall Review of Washington Healthcare Center

caveat 2 reviews mention this

Memory care experiences are mixed

Memory care reviews describe both strong support and serious neglect concerns.

Some residents and families describe the memory care unit as providing patient, professional support for late-stage dementia. Others report a much worse experience in memory care, including concerns about feeding, hygiene, medication handling, and sanitation, alongside claims of repeated unmet complaints. The overall picture is inconsistent: memory care may work well for some families, but others say they saw ongoing issues quickly after admission.

common 6 reviews mention this

Staff warmth shows up often

Residents and families frequently describe caring, helpful staff.

Across multiple reviews, residents and families say staff members are kind, friendly, and professional, and that employees take time to connect with residents. Several reviews also mention specific staff members or roles as responsive and supportive, including nursing and administrative staff during care and family communication. At the same time, a smaller set of reviews describe rude or unresponsive interactions, so staff quality seems to vary by experience and unit.

caveat 7 reviews mention this

Cleanliness is praised—but not always

Cleanliness is a frequent point of praise, but some reviews report serious unhygienic conditions.

Many reviews describe the facility as clean, welcoming, and well maintained, including shining floors and a generally tidy environment. However, other reviewers raise severe cleanliness issues, including filthy bathrooms and rooms, concerns about waste left behind, and reports of dirty linens. Taken together, cleanliness appears to be inconsistent across experiences rather than uniformly reliable.

caveat 6 reviews mention this

Dining quality swings by review

Dining reviews run from excellent to repeatedly served cold.

Several families and residents praise the food quality, including descriptions like good food and meals that feel more like eating out. Others report colder meals, concerns about attention to dietary needs, and dissatisfaction with what was served. The community does offer restaurant-style dining and supports special diets, but reviews still vary widely in how residents experience meals day to day.

  • A well-decorated dining area with tables and chairs, adorned with plants and subtle lighting.
  • A cozy dining room with neatly arranged tables and chairs, decorated with indoor plants and wall lamps.
caveat 5 reviews mention this

Staffing and call responsiveness concern

A recurring concern is not enough help and slow responses to needs.

Some reviews report limited staffing, with requests for nurses or help not being met quickly, including delays for treatments and assistance. A few reviewers also describe longer response times to call lights and unmet basic needs, such as help with bathroom requests and timely care. While other reviews mention capable therapy and attentive nursing, the negative reviews suggest that staffing levels and responsiveness may be a problem in some situations.

common 2 reviews mention this

Nearby errands and dining options

The area includes nearby pharmacy, cafe, and restaurant choices.

Families can reach common stops close to the community, including pharmacies and casual dining spots. Reviews don’t quantify access or time to these locations, but the listed nearby options include well-known places for quick errands and meals.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 94 resident community capacity 94 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Indianapolis International (1 miles away) Indianapolis International (1 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Hospice care Hospice care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Arts and crafts Arts and crafts
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories

Nearby Places of Interest

Transportation

  • Concourse B (1.3 miles)
  • Indianapolis International Airport (IND) (1.4 miles)
  • TSA Screening (1.4 miles)
  • Delta Air Lines Ticket Counter (1.5 miles)
  • Delta Sky Club (1.5 miles)
  • Concourse A (1.5 miles)

Pharmacies

  • Walgreens (2.3 miles)
  • Walgreens (3.2 miles)
  • Sunnylife Pharma (3.3 miles)
  • CVS Pharmacy (3.8 miles)
  • CVS Pharmacy (4.2 miles)
  • Walgreens (4.4 miles)
  • Walgreens (4.4 miles)

Cafes

  • Starbucks (2.3 miles)
  • Panera Bread (3 miles)
  • Starbucks (3.1 miles)
  • Starbucks (4.8 miles)
  • Starbucks (6.6 miles)
  • Cabin Coffee (6.8 miles)

Restaurants

  • Chick-Fil-A (2.4 miles)
  • Olive Garden (2.7 miles)
  • Portillo's Hot Dogs (2.7 miles)
  • Red Lobster (2.8 miles)
  • Chick-Fil-A (2.8 miles)
  • Jimmy John's (3 miles)
  • Rookies Sports Pub (3.1 miles)

Physicians

  • US HealthWorks Occupation Health Center (2.6 miles)
  • Mims Lisa A MD (3.6 miles)
  • American Health Network (3.7 miles)
  • MyEyeDr (3.8 miles)
  • Avon Family Health (4 miles)
  • Dr Thomas (4.1 miles)
  • Precious Peek 4D Ultrasound (4.2 miles)

Theaters

  • Regal Shiloh Crossing (2.9 miles)
  • AMC Perry Crossing 18 (3.3 miles)

Hospitals

  • Assurance Of Indianapolis (3.4 miles)
  • IU Health West Hospital Emergency Medicine (3.6 miles)
  • Methodist Hospital of Indiana (4.3 miles)
  • Rehabilitation Hospital of Indiana (6.7 miles)
  • Richard L. Roudebush Va Medical Center (7 miles)
  • Sidney & Lois Eskenazi Hospital (7.1 miles)
  • Newborn Follow-Up Program, Riley Hospital for Children at IU Health (7.2 miles)

Places of Worship

  • Valley Mills Christian (3.8 miles)
  • Church of Christ at Plainfield (4.7 miles)
  • Speedway Christian Church (4.7 miles)
  • St Ann Catholic Church (4.8 miles)
  • Al-Fajr Masjid (7.4 miles)

Parks

  • Meadowood Park (5.3 miles)
  • Hummel Park (5.8 miles)
  • White River State Park (7.4 miles)
  • Military Park (7.7 miles)

Frequently Asked Questions

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