Visiting Nurse Svc Inc

Pros

• The staff are very professional and helpful, dedicated to ensuring clients' care is a priority.
• They go above and beyond for clients and employees.
• The company is passionate from the heart and ready to lend a hand for loved ones.
• The owner is pleasant and personally ensures all needs are met.
• The administrator is bilingual and quick and efficient in answering questions.
• A Passionate Helping Hand is quick to respond and shows genuine care for others.
• They are committed to providing exceptional care for anyone seeking their services.
• The nurses and caregivers provide loving, high-quality care for clients.

Cons

• Ms. York was described as very unprofessional; she answered the phone without stating the company or her title, spoke as if on a personal call, and sat quietly after the caller identified themselves, suggesting the business did not need to assist them.

Review

The collection of reviews paints a vivid portrait of a home healthcare provider that many families trust with their most personal concerns. On one hand, a single caller described an unprofessional early interaction with a staff member named Ms. York, noting that the person answered the phone in a way that felt personal rather than official, and then paused when the caller identified themselves and their needs. That experience stands out as an exception in a sea of praise, and it serves as a reminder that even the strongest teams can have off moments. Yet the broader pattern across the feedback is one of genuine dedication, responsiveness, and a deep commitment to compassionate care.

Across numerous accounts, clients consistently highlight a "great and knowledgeable team" and emphasize professionalism as a defining trait. The staff are described as not only well-informed but also sincerely devoted to their work. Phrases like "very professional and helpful" and "dedicated to assure me with caring hearts and hands that my care is a priority" recur, underscoring a caregiver culture that prioritizes client well-being and clear, attentive communication. In practice, this translates into interactions where clients feel heard, reassured, and supported at every step of their care journey.

The sentiment that "they go above and beyond for clients and employees" echoes through the testimonies, with several reviewers explicitly expressing affection for the organization. The phrase "we love it there" captures a sense of belonging and trust that extends beyond mere service delivery. This reputation for going the extra mile isn't limited to clients alone; reviewers note that the same level of care and consideration extends to staff and the overall workplace culture, reinforcing the idea that a compassionate, well-supported team is essential to high-quality patient care.

The company's identity and mission are repeatedly celebrated in glowing terms. Reviewers describe the organization as "very passionate from the heart" and dedicated to "helping beyond matters." The earnest phrasing - "genuine passionate care for any loved one" - speaks to a belief system that values personal connection and hands-on help. Several reviewers explicitly say they would recommend the agency to others, reinforcing the notion that the company's mission resonates with families who need reliable in-home assistance.

Several reviews single out the leadership and the personal touch that distinguishes this provider. One reviewer notes that "the owner and all of the staff are wonderful," highlighting a leadership style that is both approachable and attentive. The owner's involvement is described as meaningful, with examples like taking time to personally ensure a loved one's needs are met. This level of owner engagement, combined with a friendly and capable staff, contributes to a sense of trust and reliability that families seek when inviting caregivers into their homes.

Accessibility and responsiveness are highlighted as standout strengths. An administrator who is bilingual and able to answer questions quickly is celebrated as a major advantage, with reviewers appreciating how this helped "make the process easier" for families navigating care options. The praise extends to the intake and ongoing communication, with mentions of "quick consultation" and care teams that maintain contact from the first call through to follow-up. Such consistency helps families feel supported during what can be a complex and emotionally charged transition.

The quality of care delivered by the nurses and caregivers themselves is a frequent focus of praise. Reviewers speak of the care team's ability to meet and exceed expectations, with heartfelt appreciation for the patience, competence, and attentiveness shown to loved ones. One reviewer notes the positive experience of care for a grandfather, emphasizing how the staff's dedication contributed to a sense of relief and confidence in the services being provided. The repeated assurance that the care is "exceptional" and that the team treats clients' families as partners reinforces the impression of a compassionate, family-centered approach.

Taken together, the reviews form a compelling narrative of a home healthcare provider that is widely regarded as professional, caring, and responsive. Most feedback centers on the same core values: thorough expertise, a heartfelt commitment to patients, and a willingness to go beyond what is expected to ensure comfort and safety at home. While one negative encounter reminds readers that no organization is immune to missteps, the overwhelming sentiment is one of trust and gratitude from families who have experienced meaningful, person-centered care. For anyone seeking home healthcare services, these perspectives collectively present a portrait of a team that prioritizes dignity, connection, and dependable support in the places families need it most.

This area of Indianapolis, Indiana offers a variety of amenities that may be appealing to seniors looking for a convenient and bustling community. With multiple pharmacies, restaurants, cafes, parks, medical facilities, and transportation options nearby, residents have easy access to essential services and leisure activities. Places of worship also provide spiritual support and a sense of community for those who value religious involvement. Additionally, the proximity to hospitals and physicians ensures that seniors can receive quality medical care when needed. Overall, this part of Indianapolis presents a well-rounded environment for senior living with a mix of conveniences and recreational opportunities.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (0.4 miles)
• Walgreens (1.5 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.4 miles)

Restaurants

• Black Circle Brewing Company (0.2 miles)
• Pawn Shop Pub (0.7 miles)
• Root & Bone (1.3 miles)
• Upland Brewing Company (1.3 miles)
• Chick-Fil-A (1.9 miles)
• Flatwater Restaurant (2.3 miles)
• McDonald's (4.1 miles)

Places of Worship

• First Friends Church (1.5 miles)
• Tabernacle Presbyterian Church (2.3 miles)
• St Luke Catholic Church (4.1 miles)
• Second Presbyterian Church (4.2 miles)
• Al-Fajr Masjid (5 miles)
• Castleton United Methodist School (5 miles)

Cafes

• Panera Bread (1.6 miles)
• Starbucks (4.9 miles)
• Starbucks (5.1 miles)
• Starbucks (5.2 miles)
• Starbucks (6.1 miles)
• Panera Bread (6.1 miles)

Parks

• Holliday Park (2.9 miles)
• Watkins Park (3.8 miles)
• Military Park (5.5 miles)
• White River State Park (5.9 miles)
• Ft Harrison State Park (6 miles)

Physicians

• Blackburn Community Health Center (3.7 miles)
• Community Health Pavilion (5.1 miles)
• Northeast Family Physicians (5.4 miles)
• Riley Pediatric Neurology - IU Health Simon Cancer Center (5.5 miles)
• Hematology Oncology of Indiana (5.9 miles)
• Township Line Road Pediatrics (6 miles)
• Shalom Health Care Center (6 miles)

Transportation

• U-Haul Moving & Storage at Michigan Rd (4.4 miles)

Theaters

• Living Room Theaters (4.5 miles)

Hospitals

• Eskenazi Hospital (5.1 miles)
• Indiana University Hospital (5.4 miles)
• Simon Family Tower (5.5 miles)
• Newborn Follow-Up Program, Riley Hospital for Children at IU Health (5.5 miles)
• Advanced Wound Center at Community Westview Hospital (5.5 miles)
• Sidney & Lois Eskenazi Hospital (5.5 miles)
• Richard L. Roudebush Va Medical Center (5.6 miles)