Amada Senior Care of Greater Indianapolis

Pros

• Amada Senior Care is Wonderful!
• Tameka - Scheduler is absolutely fantastic at her job and as a person.
• Nick made promises that he kept, which was also absolutely amazing and he returns calls, or texts even on his days off.
• The office staff handled everything with my mom's insurance. They were easy to work with and responded in a timely manner.
• The caregivers provided by Amada Senior Care have been extraordinary.
• They found a replacement as quickly as they could.
• They have since completely overhauled their hiring process and increased their security checks.
• The schedulers are pro-active, actively communicate, and make every effort to ensure necessary and timely service.

Cons

• The first caregiver sent by Amada was sketchy.
• They frequently sent caregivers who couldn't perform basic transfers or use a gait belt safely.
• There were numerous no-shows and late arrivals, with scheduling communication that was poor or non-existent.
• Geographic staffing issues led to reliability problems, as many staff lived far away and were reluctant to drive to the area.
• The experience was a source of significant stress for the family due to these ongoing issues.
• The owner Belinda did not resolve the concerns, and problems persisted.
• Amada could not consistently provide a truly qualified caregiver when needed, despite credits after the fact.

Review

Amada Senior Care in Central Indiana has inspired widespread appreciation from families who rely on in-home care to keep loved ones safe, comfortable, and engaged at home. Reviewers consistently highlight the warmth and attentiveness of the team, noting that promises are kept and calls or texts are returned - even on days off. At the forefront of this positive experience are Tameka, the scheduler, and Nick, whose responsiveness and reliability help families feel secure during what can be an overwhelming transition. Caregivers sent to the home are described as not only capable but genuinely kind and respectful, with many reviewers remarking that the caregivers "treat Pops" with love and that the resulting bond feels heartfelt and reassuring.

A cornerstone of the company's strength, according to several reviewers, is the scheduling and office support. Shameka, in particular, is recognized for professional and polite customer service, helping families navigate scheduling with ease and courtesy. Reviewers repeatedly mention proactive communication from schedulers and a willingness to coordinate with insurance and adjust to changing needs. The organization's 24-7 scheduling service is praised as a vital resource - families can reach someone quickly when illness arises or a temporary schedule change is needed. In these narratives, the office staff aren't just administrators; they are dependable partners who help families manage complex care logistics.

The personal caregiving experiences shared by families paint a vivid picture of compassionate, life-enriching support. Several clients recount moments when caregivers went beyond basic duties, engaging in meaningful activities like watercolors, puzzles, and bird-feeding excursions that brought joy to aging parents. Caregivers such as Parker, Melissa, Zoe, and Lindsey are singled out for going the extra mile, with one reviewer expressing genuine gratitude for the way these caregivers brought happiness and companionship into a home. Light housekeeping, meal prep, and social interaction are framed not as afterthoughts but as essential components of maintaining dignity and quality of life for loved ones living at home.

For many families, Amada's approach translates into sustained, long-term care that keeps elders out of facilities and maintains a sense of normalcy. A common thread across reviews is the ability to adapt to evolving needs - whether dementia, post-stroke recovery, or the logistical challenges of caring for two elderly relatives. Families note that Amada has a "team approach" to caregiving, which provides assurance that a stable plan is in place even as individual caregivers rotate. The company's capacity to address cultural differences and hearing impairments by pairing clients with compatible caregivers further reinforces a sense of continuity and respect. When possible, Amada swiftly identifies suitable replacements, preserving the quality of care and the emotional well-being of clients.

Not every experience is without bumps, and a salient caution points to the reality that home-care can be arduous and complex. One family describes a difficult period after a stroke when the initial caregiver was excellent, but subsequent caregivers lacked the necessary transfer skills, such as using a gait belt safely. The situation was compounded by inconsistent communication from the scheduler and a string of no-shows and late arrivals, which intensified stress during an already challenging time. The owner, Belinda, was personally involved and acknowledged the issues, even crediting the account for some hours after the fact. Nonetheless, the reviewer's experience underscores that, while Amada has many strengths, there can be critical gaps that families should weigh when choosing a provider and planning for specialized needs.

Across the board, the community tends to value Amada as a locally owned option that often outshines national firms. Reviews contrast locally focused care with the impersonal nature of larger franchises, emphasizing that Amada's leaders are accessible and invested in the well-being of their clients. The sense of security - knowing that a local agency with a hands-on owner is involved in day-to-day operations - contributes substantially to families' willingness to commit to Amada for ongoing in-home care. Despite the occasional misstep, many reviewers express a strong preference for Amada's model, citing dependable scheduling, compassionate caregivers, and a shared commitment to keeping loved ones at home where they are happiest.

Added to these narratives are accounts from a caregiver named Anthony Ajetunmobi, who provides multiple testimonials about the quality and reliability of Amada's caregiving staff. He speaks to the dedication and punctuality of caregivers and describes himself as a dependable member of the care team, supporting clients with daily needs and aiming to deliver consistent, high-quality service. These endorsements - whether from Anthony's perspective or through the experiences of his clients such as Michael Wire, Dr. John Kostin, Merilyn Kostin, Jim Childer, and Sayed Shah - contribute to a broader sense of trust in Amada's ability to recruit, train, and retain caregivers who are genuinely committed to their work.

Taken together, the collection of reviews presents a nuanced portrait of Amada Senior Care. The company is praised for its compassionate, home-centered approach, proactive scheduling, and a local, responsive leadership that takes concerns seriously. Families repeatedly note the tangible benefits of staying at home - enhanced dignity, meaningful social engagement, and consistent support with daily living tasks - bolstered by a caregiving team that treats loved ones with respect and affection. While there are legitimate cautions tied to sporadic caregiver reliability and communication gaps, especially in high-demand periods or more specialized situations, the overall sentiment is one of gratitude and trust: Amada Senior Care is seen as a steadfast partner in navigating aging, illness, and the desire to remain at home with dignity.

This area of Indianapolis, Indiana, offers a variety of amenities and services that cater to senior living. There are plenty of restaurants nearby, ranging from casual dining options like Chick-Fil-A and Culver's to more upscale choices such as BRU Burger Bar and The Cheesecake Factory. Additionally, there are several medical facilities close by, including Northeast Family Physicians and Community North Hospital, providing easy access to healthcare services. For recreational activities, residents have a selection of parks to choose from such as Gray Road Park and Ft Harrison State Park. Public transportation is also readily available through National Car Rental for those who prefer not to drive. Overall, this neighborhood provides a convenient and comfortable environment for seniors looking to settle down in Indianapolis.

Restaurants

• One World Market (0.5 miles)
• Twin Peaks (1.1 miles)
• Chick-Fil-A (1.8 miles)
• Joella's Hot Chicken (2 miles)
• Culver's (2.1 miles)
• BRU Burger Bar - Keystone (2.1 miles)
• The Cheesecake Factory (2.2 miles)

Physicians

• Northeast Family Physicians (1.2 miles)
• Castleton Family Physicians (1.9 miles)
• Central Indiana Centers (3.7 miles)
• Fall Creek Family Medicine (4.6 miles)
• Indiana Neuroscience Associates (5 miles)
• Avruc (5.3 miles)
• Dermatology (5.4 miles)

Hospitals

• Community Heart And Vascular Surgery ICU Waiting Room (1.3 miles)
• Community (1.4 miles)
• Community North Hospital (1.6 miles)
• Community Rehabilitation Hospital North (1.7 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.5 miles)

Places of Worship

• Castleton United Methodist School (1.8 miles)
• First Friends Church (3.6 miles)
• Orchard Park Presbyterian Church (4.1 miles)
• Second Presbyterian Church (4.8 miles)
• St Luke Catholic Church (4.9 miles)
• Lawrence Apostolic Church (5.5 miles)
• St Simon the Apostle Catholic Church (6 miles)

Theaters

• Regal Ua Galaxy - Indianapolis (2.7 miles)
• Flix Brewhouse (4.7 miles)

Parks

• Gray Road Park (3 miles)
• Founders Park (3.9 miles)
• Ft Harrison State Park (4.1 miles)
• Central Park Playground (5.2 miles)
• Holliday Park (5.4 miles)

Cafes

• Panera Bread (3.2 miles)
• Starbucks (3.8 miles)
• Panera Bread (3.8 miles)
• Panera Bread (4.7 miles)
• Starbucks (4.8 miles)
• Starbucks (4.9 miles)
• Starbucks (5.7 miles)

Transportation

• National Car Rental (4.8 miles)