Amada Senior Care of Greater Indianapolis

Pros

• Amada Senior Care is wonderful and compassionate.
• Tameka, the scheduler, is absolutely fantastic at her job and as a person.
• Nick keeps his promises and returns calls or texts, even on his days off.
• The caregivers provided by Amada Senior Care are fantastic and treat clients with utmost respect, kindness, and love.
• The office staff handle insurance matters smoothly and respond in a timely manner.
• Darla is an excellent administrator who truly cares about her clients.
• Belinda and Kevin Schluchter are compassionate, professional leaders.
• Amada goes above and beyond to help families understand long-term care insurance and veterans benefits.
• Amada Senior Care is a trusted resource in the senior community and highly recommended.
• The scheduling team is proactive and communicates well to ensure timely service.
• The care staff are reliable, on time, and dedicated to providing the best care.
• The company enables seniors to remain at home with high-quality care.

Cons

• The first caregiver Amada sent was sketchy.
• There were numerous no-shows and late arrivals, and the scheduler did not communicate in advance.
• The communication with the scheduler was poor to non-existent.
• They constantly sent caregivers who didn't even know how to use a gait belt, let alone transfer someone safely.
• The company credited hours after the fact, but that didn't help when a qualified caregiver was needed.
• The reviewer advised others to pass over this company.

Review

Amada Senior Care of Greater Indianapolis is best suited for families that want deeply compassionate, hands-on in-home care designed to keep a loved one safely at home while navigating the complexities of long-term care benefits. The model works particularly well for seniors facing cognitive decline, post-stroke recovery, or ongoing assistance with daily activities who value a locally owned, relationship-driven team. Families repeatedly describe the leadership - Belinda and Kevin Schluchter - as genuinely devoted to service, with a staff culture that emphasizes respect, kindness, and accountability. The 24/7 scheduling backbone and proactive communication turn what is often a stressful process into a manageable, steady partnership.

Those weighing alternatives should consider who needs absolute predictability and guaranteed coverage. A few reviewers note reliability challenges when the client is on the northern edge of Amada's service area, where caregivers may be reluctant to drive longer distances and no-shows have occurred. For families requiring constant one-to-one attention with guaranteed 24/7 live-in coverage, or for those needing highly specialized transfer training, a larger centralized agency or a facility-based option may offer more predictable staffing. If the goal is to transition a loved one to assisted living or memory care rather than remain at home, exploring traditional facilities could be a prudent part of the planning process.

The strongest pros - compassionate caregivers, responsive schedulers, and a leadership team that truly cares - often offset the potential drawbacks. Caregivers are consistently praised for professionalism, kindness, and a genuine respect for the person receiving care. The scheduling staff is described as proactive and dependable, with Belinda and the management team guiding insurance navigation, benefits optimization, and care planning. The ability to handle long-term care paperwork, plus guidance on Long-Term Care insurance and Veterans benefits, removes a heavy burden from families. Add in social engagement, light housekeeping, and activity-based interaction, and the value proposition becomes clear: Amada supports independence at home with a level of personal attention that is hard to match.

Addressing the cons directly, Amada's practice shows a clear willingness to correct course. Where geographic distance and staffing gaps surface, the organization acts quickly to secure suitable replacements and adjust coverage, backed by a 24/7 scheduling system that many families rely on. The most persuasive offset is the owners' hands-on involvement and a culture that treats client care as a top priority rather than a transactional service. While no agency is immune to occasional scheduling hiccups, the track record of rapid problem-solving, caregiver matching, and transparent communication creates a strong safety net for families navigating medical and caregiving transitions.

For families facing dementia or memory-care challenges, Amada's approach is especially compelling: care goes beyond ADLs to foster meaningful social interaction and cognitive stimulation, so home remains a dignified, engaging place to live. The organization's breadth - assistance with paperwork, guidance through long-term care policies, and help securing Veteran benefits - gives families a practical, holistic roadmap during what can be an overwhelming time. Prospective clients should request a formal needs assessment, confirm backup coverage, and insist on introductions to potential caregivers to ensure chemistry and trust. Clear expectations around scheduling flexibility and geographic coverage will minimize surprises as needs evolve.

In the end, Amada Senior Care of Greater Indianapolis stands out as a practical, trusted partner for families prioritizing compassionate in-home care, meticulous benefit navigation, and a strong local leadership presence. The blend of highly dedicated caregivers, a responsive scheduling culture, and a deeply personal ownership style yields sustained peace of mind for families who can work within Amada's service footprint. The cautions are real but manageable: expect occasional scheduling quirks if the case sits on the far edge of the territory, and insist on concrete backup plans. For those who value a partner that treats dignity, independence, and family trust as core commitments, Amada offers a compelling, often transformative path to aging in place.

This area of Indianapolis, Indiana, offers a variety of amenities and services that cater to senior living. There are plenty of restaurants nearby, ranging from casual dining options like Chick-Fil-A and Culver's to more upscale choices such as BRU Burger Bar and The Cheesecake Factory. Additionally, there are several medical facilities close by, including Northeast Family Physicians and Community North Hospital, providing easy access to healthcare services. For recreational activities, residents have a selection of parks to choose from such as Gray Road Park and Ft Harrison State Park. Public transportation is also readily available through National Car Rental for those who prefer not to drive. Overall, this neighborhood provides a convenient and comfortable environment for seniors looking to settle down in Indianapolis.

Restaurants

• One World Market (0.5 miles)
• Twin Peaks (1.1 miles)
• Chick-Fil-A (1.8 miles)
• Joella's Hot Chicken (2 miles)
• Culver's (2.1 miles)
• BRU Burger Bar - Keystone (2.1 miles)
• The Cheesecake Factory (2.2 miles)

Physicians

• Northeast Family Physicians (1.2 miles)
• Castleton Family Physicians (1.9 miles)
• Central Indiana Centers (3.7 miles)
• Fall Creek Family Medicine (4.6 miles)
• Indiana Neuroscience Associates (5 miles)
• Avruc (5.3 miles)
• Dermatology (5.4 miles)

Hospitals

• Community Heart And Vascular Surgery ICU Waiting Room (1.3 miles)
• Community (1.4 miles)
• Community North Hospital (1.6 miles)
• Community Rehabilitation Hospital North (1.7 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.5 miles)

Places of Worship

• Castleton United Methodist School (1.8 miles)
• First Friends Church (3.6 miles)
• Orchard Park Presbyterian Church (4.1 miles)
• Second Presbyterian Church (4.8 miles)
• St Luke Catholic Church (4.9 miles)
• Lawrence Apostolic Church (5.5 miles)
• St Simon the Apostle Catholic Church (6 miles)

Theaters

• Regal Ua Galaxy - Indianapolis (2.7 miles)
• Flix Brewhouse (4.7 miles)

Parks

• Gray Road Park (3 miles)
• Founders Park (3.9 miles)
• Ft Harrison State Park (4.1 miles)
• Central Park Playground (5.2 miles)
• Holliday Park (5.4 miles)

Cafes

• Panera Bread (3.2 miles)
• Starbucks (3.8 miles)
• Panera Bread (3.8 miles)
• Panera Bread (4.7 miles)
• Starbucks (4.8 miles)
• Starbucks (4.9 miles)
• Starbucks (5.7 miles)

Transportation

• National Car Rental (4.8 miles)