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2 from 106 reviews
5 stars
20
4 stars
6
3 stars
3
2 stars
3
1 stars
74
Overall Review of Allison Pointe Healthcare Center
caveat
Call-light and communication are hit-or-miss
Residents and families describe delays and unclear communication about care.
A recurring complaint is that help is slow to arrive, including call lights not being answered and staff not responding for extended periods. Several reviewers say they had to repeatedly request basic needs like medicine, turning, baths, or assistance getting positioned. On the other hand, a smaller group of reviewers praises staff for being responsive and communicating well, including updates during rehab and discharge planning.
caveat
Food quality is a frequent dispute
Food quality varies widely, with many calling it inedible.
Multiple reviewers criticize the food, describing it as inedible or served cold, and some say it doesn’t meet prescribed diets. Others acknowledge the food is only fair or “institutional,” while a few reviewers say meals were fine or even good. The community also offers restaurant-style dining and supports special dietary restrictions and diabetes-related diets, which is helpful when residents have specific nutrition needs.
caveat
Hygiene and cleanliness concerns recur
Some residents and families describe sanitation and cleaning problems.
Several negative reviews mention issues like dirty rooms, unpleasant odors, bugs, and laundry or bedding concerns. Other complaints include inadequate cleaning of medical equipment or delayed attention to wounds and changing linens. A number of positive reviews counter this by describing the facility as clean and well-maintained, but overall the hygiene-related feedback is mixed.
common
Therapy support shows up both ways
Physical and occupational therapy is a common part of the rehab experience.
Some reviewers specifically praise therapy teams, describing physical therapy and occupational therapy as helpful and focused on progress. Others are more critical, claiming there wasn’t enough therapy available for their needs or that care setbacks outweighed the rehabilitation plan. With the community listing skilled nursing and an emphasis on supportive daily living care, reviewers’ therapy experiences appear to depend heavily on the individual situation and staffing.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
159 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Indianapolis International (17 miles away)
Community operated transportation
Transportation arrangement
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Restaurants
One World Market (0.5 miles)
Chick-Fil-A (1.1 miles)
BRU Burger Bar - Keystone (1.4 miles)
Joella's Hot Chicken (1.5 miles)
The Cheesecake Factory (1.5 miles)
Seasons 52 (1.7 miles)
Twin Peaks (1.8 miles)
Pharmacies
CVS Pharmacy (1.6 miles)
CVS Pharmacy (1.8 miles)
Walgreens (2.1 miles)
CVS Pharmacy (2.2 miles)
CVS Pharmacy (2.7 miles)
Walgreens (2.8 miles)
CVS Pharmacy (2.9 miles)
Physicians
Northeast Family Physicians (1.9 miles)
Castleton Family Physicians (2.3 miles)
Central Indiana Centers (4.2 miles)
Indiana Neuroscience Associates (4.2 miles)
Avruc (4.6 miles)
Northwest Radiology Network (4.7 miles)
Midwest Eye Institute (4.8 miles)
Hospitals
Community Heart And Vascular Surgery ICU Waiting Room (2 miles)
Community (2.2 miles)
Community North Hospital (2.4 miles)
Community Rehabilitation Hospital North (2.4 miles)
Allison Pointe Healthcare Center on seniors.fyi includes 8 photos including images showing interior, dining, healthcare, landscaping, trees, seating area, television, windows, and more.
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The article outlines strategies for keeping seniors' minds active through brain games and apps, highlighting the importance of cognitive exercises, social engagement, and a healthy lifestyle in combating cognitive decline. It emphasizes the benefits of various types of games and offers practical tips for maintaining mental wellness through enjoyable activities while acknowledging their limitations.
The VA Aid and Attendance program offers financial assistance to veterans needing help with daily activities due to health issues, available through a pension for low-income wartime veterans or an allowance for 100% disabled individuals. Eligibility depends on medical documentation of care needs and navigating guidelines about income and service history, with funds being usable for various healthcare-related expenses.
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159 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Indianapolis International (17 miles away)
Community operated transportation
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Special dietary restrictions
Concierge services
Planned day trips
Caring staff in a clean, welcoming community with engaging activities and good value.
Effective Strategies for Keeping Seniors' Minds Active: A Deep Dive into Brain Games and Apps
In-Depth Look at the VA Aid and Attendance Program
Nurturing Our Loved Ones: A Daughter's Journey in Caring for Her Mother
