Allison Pointe Healthcare Center in Indianapolis, IN

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  • Interior

    A rehabilitation room equipped with exercise machines and therapy furniture.

  • Decor

    A cozy dining area with tables and chairs, featuring large arched windows.

  • Building

    A healthcare facility with a prominent sign and well-maintained landscaping, featuring colorful flowers and trees.

  • Bedroom

    A clean and bright hospital room with a single bed near a large window.

  • Trees

    A well-maintained residential property with a landscaped garden and vibrant flowers.

  • Windows

    A cozy waiting room with comfortable chairs, a wall-mounted television, and natural lighting from large windows.

  • Dining

    A spacious and modern kitchen with a dining area, featuring wooden flooring and contemporary furniture.

  • Seating Area

    A cozy waiting room with comfortable chairs, a fireplace, and a television.

Allison Pointe Healthcare Center in Indianapolis, IN

5226 East 82Nd Street, Indianapolis, IN 46250

For more information about senior living options: (844) 490-3973

2 from 101 reviews
5 stars
18
4 stars
6
3 stars
3
2 stars
3
1 stars
71

Skilled Nursing Facility

Overall Review of Allison Pointe Healthcare Center

Pros

  • pro The new management team is amazing here; they are compassionate and engaged.
  • pro The admission staff went above and beyond to reassure families and help them choose the best option for their loved ones.
  • pro The staff works hard, responds quickly, and are consistently friendly and helpful.
  • pro Physical therapy and occupational therapy are top-notch and very effective.
  • pro The facility is safe and provides the best possible care.
  • pro CNAs Fonda and Julia deliver excellent, above-and-beyond care.
  • pro The admission process for Uncle Chadwick was seamless, and he thrived under the care.
  • pro In Kindred Transitional Care & Rehabilitation, patients leave much better and often regain independence due to caring staff.

Cons

  • pro They describe Allison Pointe as filthy and unsanitary, with odors and missed cleanings.
  • pro They claim the staff are rude, unprofessional, and fail to answer call lights or attend to residents promptly.
  • pro They report medications being delayed or not given, leaving residents in pain or without essential treatments.
  • pro They allege neglect, including unaddressed wounds, bedsores, missed meals, and inadequate hydration.
  • pro They describe management as ineffective or uncaring, with a director who does not take responsibility.
  • pro They say residents with critical needs are unsafe, with patients wandering off and lacking proper supervision.
  • pro They accuse the facility of prioritizing money or government funding over genuine care.
  • pro They highlight safety lapses, such as missing belongings, theft, and poor daily oversight.
  • pro They recount cases where patients died or deteriorated severely due to poor care.

Review

Allison Pointe is best suited for families pursuing post-acute rehab where therapy intensity and a clean, well-maintained environment are primary goals, and where active family or representative advocacy can help keep care on track. The strongest case for this community is the access to physical and occupational therapy, along with consistently clean facilities and on-site maintenance that addresses problems quickly. It is not the right match for residents who require high-touch, around-the-clock nursing oversight, meticulous medication management, or ironclad safety and accountability. For those with fragile health, frequent med changes, or a history of safety concerns, alternatives with stronger staffing stability and proven governance should be prioritized.

Carefully consider alternatives if the priority is reliable nursing attention and proven, low-risk environments. Families weighing long-term placement or high-medication needs will want facilities with steadier staff ratios, transparent leadership, and robust incident reporting. The reviews repeatedly flag issues tied to management and staffing dynamics, which translate into inconsistent bedside care, delayed medications, and gaps in communication. In situations where a loved one relies on consistent monitoring, timely pain control, and meticulous hygiene, another community with a steadier track record is likely the safer choice.

From the upside, the therapy program stands out. When rehabilitation is the objective, Allison Pointe often delivers top-tier physical and occupational therapy, with patients reporting meaningful gains and therapists who push progress professionally. A clean campus and well-maintained equipment support the rehab process, and some residents and families have noted responsive admissions teams and compassionate care from specific, dedicated staff members. These positives, however, are unevenly distributed and do not negate the broader concerns raised about day-to-day nursing care, safety, and communication.

The dominant concerns are hard to overlook: chronic understaffing that undercuts timely med administration and responsive call lights; reports of neglect, inconsistent bathing or dressing, and delays in basic care; recurring complaints about dirty rooms, odors, and insufficient sanitation; and alarming anecdotes of safety lapses, including residents going unmonitored or being discharged without proper oversight. Multiple accounts describe abandoned or delayed needs, with several families recounting missing or mishandled medications, delayed treatments, and worrisome medical complications that followed. The frequency and intensity of these episodes create a pattern that cannot be dismissed as isolated incidents.

Pros can offset some fears if the facility can demonstrate stable leadership and real changes in daily operations. Where improvements are visible - such as a more engaged administration, clearer communication channels, and a pharmacy or nursing protocol that reduces med delays - these factors matter greatly for rehab-focused residents. Yet the critiques suggest that gains are uneven and fragile, often dependent on which shift is present or which supervisor is coordinating care. For families, this means a cautious, evidence-based approach: observe the current leadership's responsiveness, request concrete staffing metrics, and confirm that therapy plans transition smoothly into discharge or long-term wellness goals without sacrificing daily care quality.

Decision-making should center on a disciplined due-diligence process. Visit with questions that reveal daily realities: what are nurse-to-resident ratios on each shift? how quickly are call lights answered, and what is the protocol for pain management and wound care? what post-therapy care planning looks like, and how is progress tracked for discharge? Speak with therapists, nurses, and the director of nursing in candid detail about staffing stability and recent improvements. Check CMS ratings, state inspection histories, and current ombudsman or resident advocate referrals. If a loved one has complex medical needs, insist on seeing a current, written plan for medication administration, infection control, and emergency transfer processes before any commitment.

Ultimately, Allison Pointe presents a mixed proposition: strong rehab potential and a clean, well-kept setting on the plus side, shadowed by deep concerns about daily care, safety, and leadership. For families prioritizing steady, attentive nursing care above all, alternatives with demonstrably higher staffing stability and consistent, compassionate bedside support are prudent. When rehab is the priority and someone is able to sustain active oversight and advocacy, Allison Pointe can be a viable option, but only with a clear, documented plan that addresses the serious care gaps repeatedly reported by other families.

Features

Housing

  • 159 resident community capacity 159 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Indianapolis International (17 miles away) Indianapolis International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Allison Pointe Healthcare Center in Indianapolis, IN is a premier assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is available to ensure that residents can easily get around the area.

For those who enjoy staying connected digitally, there is a computer center with Wi-Fi and high-speed internet access. Residents can also take advantage of the fitness room to stay active and maintain their physical well-being. The fully furnished accommodations provide comfort and convenience, while private bathrooms offer privacy.

Meals at Allison Pointe are served restaurant-style in the elegant dining room, with special dietary restrictions taken into consideration. A small library is available for residents who love reading, and there is also a gaming room for recreation. The wellness center offers various health services to support residents' overall well-being.

The dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also manage medications and ensure that residents adhere to diabetes diets if needed. Meal preparation and service are provided, taking into account any special dietary restrictions.

Residents can enjoy a variety of activities organized by the community, including fitness programs and planned day trips. Resident-run activities allow individuals to engage in hobbies they are passionate about. Scheduled daily activities keep residents entertained throughout the day.

Allison Pointe benefits from its convenient location near numerous amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have easy access to essential services and leisure activities nearby.

Overall, Allison Pointe Healthcare Center offers a comfortable and vibrant assisted living community where residents receive personalized care while enjoying an array of amenities designed to enhance their quality of life.

Videos

Nearby Places of Interest

Restaurants

  • One World Market (0.5 miles)
  • Chick-Fil-A (1.1 miles)
  • BRU Burger Bar - Keystone (1.4 miles)
  • Joella's Hot Chicken (1.5 miles)
  • The Cheesecake Factory (1.5 miles)
  • Seasons 52 (1.7 miles)
  • Twin Peaks (1.8 miles)

Pharmacies

  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (2.9 miles)

Physicians

  • Northeast Family Physicians (1.9 miles)
  • Castleton Family Physicians (2.3 miles)
  • Central Indiana Centers (4.2 miles)
  • Indiana Neuroscience Associates (4.2 miles)
  • Avruc (4.6 miles)
  • Northwest Radiology Network (4.7 miles)
  • Midwest Eye Institute (4.8 miles)

Hospitals

  • Community Heart And Vascular Surgery ICU Waiting Room (2 miles)
  • Community (2.2 miles)
  • Community North Hospital (2.4 miles)
  • Community Rehabilitation Hospital North (2.4 miles)

Places of Worship

  • Castleton United Methodist School (2.5 miles)
  • First Friends Church (3.4 miles)
  • Orchard Park Presbyterian Church (3.4 miles)
  • Second Presbyterian Church (4.1 miles)
  • St Luke Catholic Church (4.3 miles)

Parks

  • Gray Road Park (2.6 miles)
  • Founders Park (3.7 miles)
  • Central Park Playground (4.6 miles)
  • Ft Harrison State Park (4.7 miles)
  • Holliday Park (4.8 miles)

Cafes

  • Starbucks (3.1 miles)
  • Panera Bread (3.5 miles)
  • Panera Bread (3.7 miles)
  • Starbucks (4.2 miles)
  • Starbucks (5.1 miles)
  • Panera Bread (5.3 miles)
  • Starbucks (5.4 miles)

Theaters

  • Regal Ua Galaxy - Indianapolis (3.2 miles)
  • Flix Brewhouse (4.2 miles)

Transportation

  • National Car Rental (4.2 miles)

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