Greenwood Healthcare Center in Greenwood, IN

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Greenwood Healthcare Center in Greenwood, IN

Information last verified:

377 Westridge Boulevard, Greenwood, IN 46142

For more information about senior living options: (844) 490-3973

2.7 from 101 reviews
5 stars
31
4 stars
11
3 stars
4
2 stars
2
1 stars
53

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Top 5% Senior Living Community in 2016

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Overall Review of Greenwood Healthcare Center

Pros

  • pro Greenwood Healthcare Center stands out because of its people; the long-tenured staff (20+ years) reflect a culture of consistency, trust, and continuity of care.
  • pro The staff at Greenwood Healthcare Center are compassionate, dedicated, and genuinely invested in residents, delivering excellent care with dignity, respect, and kindness every day.
  • pro The heart of the facility is its people, making Greenwood Healthcare Center a special place to receive care.
  • pro The team goes above and beyond to keep residents engaged with activities, and the memory care program is described as caring and thoughtful.
  • pro The staff at Greenwood are amazing and attentive, consistently praised for their support and responsiveness to residents’ needs.
  • pro The grounds, rooms, and overall environment contribute to a welcoming, home-like atmosphere (beautiful grounds, spacious and sunny rooms).

Cons

  • pro The experience with Greenwood Healthcare Center was unacceptable and deeply concerning.
  • pro The daughter had to constantly advocate for her father, yet issues continued, causing extreme stress to the family.
  • pro The staff were slow to respond to call buttons and appeared distracted by phones and other tasks.
  • pro The facility was described as dirty, with stained sheets and urine odors, and infestations such as roaches, bedbugs, and ants.
  • pro Residents were left in soiled clothes and diapers for hours and not regularly bathed, indicating poor basic hygiene.
  • pro There were claims of neglectful care, including dehydration, missed medications, and meals that were not timely or properly provided.
  • pro Some patients were exposed to unsafe conditions (e.g., double occupancy rooms for tracheostomy patients) and inadequate infection control.
  • pro Families warned others to avoid the facility, describing it as unsafe and lacking accountability and compassion.

Review

Greenwood Healthcare Center is best suited for families that prioritize a caregiving culture with long-tenured staff and a personal, relationship-driven approach to care, even when the building itself shows its age. In reviews, the core strength is a corps of nurses and aides who stay for many years, creating trust and continuity for residents. In memory care, the program director and front-line team are frequently highlighted for thoughtful, compassionate engagement, and activities are lively enough to keep residents entertained. This can be a meaningful fit for families who value warmth, dignity, and consistent faces who know the resident well. The caveat is that staffing and workflow variability can undermine those strengths when shifts are thin or stretched, making reliable, timely care inconsistent at times.

Those weighing alternatives should focus on facilities that consistently deliver spotless environments, rapid call-light responses, and rigorous clinical oversight. The reviews repeatedly flag slow responses to requests, gaps in basic sanitation, and odors or infestations that undermine comfort and safety. There are sustained concerns about medication management, wound and airway care, and episodes of what families describe as neglect, things that escalate quickly in higher-acuity rehab or complex medical needs. For families seeking a Rehab-to-Home pathway with tight control over turning, bathing, and daily hygiene, or for those needing dependable 24/7 responsiveness, alternatives in the area deserve serious consideration.

On balance, the strongest positives here are the people who stay and the moments when staff genuinely connect with residents, these are not abstract traits but real, observable acts of care. Long-tenured staff foster trust, and when care teams are engaged, residents can receive attentive feeding, medication reminders, and safe daily activities. Memory care is specifically cited as a bright spot in some reviews, with program leadership earning praise for keeping residents engaged and supported. Yet those advantages are frequently overshadowed by systemic issues: an older facility footprint with tight rooms, and a pattern of limited staffing that delays assistance, strains communication, and sometimes compromises basic hygiene and comfort. When call lights go unanswered for extended periods, even the most caring individuals struggle to compensate for overall gaps in capacity.

Safety and infection control perceptions are a through-line in the feedback. Families recount dehydration, missed or late medications, and lapses in critical care tasks, including devices and post-acute supports. There are alarming narratives of deteriorating conditions, rash or wound management neglected, soiled linens, and infestations, paired with rumors of inconsistent supervision or accountability. While some residents or relatives praise particular nurses or therapists for their competence, the breadth of negative experiences suggests a pattern that requires careful, on-site verification. The reality is that care quality can swing markedly by shift, unit, and the acuity profile of the resident, which means risk is not uniform across the campus.

Financial considerations add another layer to the decision. Private-pay rates at Greenwood can be higher than neighboring options, leading families to scrutinize what is and isn’t included in the quoted price. Several reviewers describe a perception that Medicaid or Medicare reimbursement pressures may influence resource allocation and staffing, feeding concerns about consistency of care. Perceptions of administration range from supportive and responsive to disorganized, with some families feeling that financial considerations overshadow residents’ welfare. For prospective residents, it is essential to demand transparent pricing, a precise care plan, and explicit expectations around staffing ratios, on-time medication administration, and housekeeping standards before any commitment.

For families seriously evaluating Greenwood, a disciplined due-diligence approach is essential. Tour the campus with a checklist that probes staffing coverage for each unit, unit-by-unit performance metrics, and recent family references. Inspect the cleanliness, laundry practices, and food quality, and ask to see current response times to call lights. If high-acuity rehab or complex medical needs exist, request live demonstrations of how med administration, wound care, and device management are executed and documented. If the care goal emphasizes a reliably clean, responsive environment with predictable staffing, potential alternatives such as Regency Place or Kindred Greenwood may outperform Greenwood on core metrics. Yet for those who prize a staff-driven culture and are comfortable with the realities of an older building, Greenwood delivers genuine compassion at its best when the staffing ladder is adequately resourced and consistently staffed.

Features

Housing

  • 185 resident community capacity 185 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Indianapolis International (10 miles away) Indianapolis International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Located in Greenwood, Indiana, the Greenwood Healthcare Center is a skilled nursing facility that provides top-notch care for its residents. With a wide range of amenities and care services, this assisted living community offers a comfortable and fulfilling lifestyle for seniors.

The center features various amenities to enhance the quality of life for its residents. A beauty salon is available on-site for those who wish to maintain their personal grooming needs. Residents can enjoy their favorite TV shows with cable or satellite TV in their rooms. Community-operated transportation ensures that residents have easy access to nearby destinations. For those who wish to stay connected, a computer center with Wi-Fi/high-speed internet is available. The dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by the center's expert staff. Additionally, there is a fitness room equipped for physical exercise, a fully furnished gaming room for leisure activities, and a small library for book enthusiasts.

Residents at the Greenwood Healthcare Center receive exceptional care services from dedicated staff members who provide 24-hour supervision. Assistance with daily living activities such as bathing, dressing, and transfers is readily available to ensure residents' comfort and safety. Special dietary restrictions are accommodated through personalized meal preparation and service options. Medication management services help residents adhere to their prescribed medication regimens.

Engaging activities play an integral role in promoting socialization and well-being among residents at the Greenwood Healthcare Center. Resident-run activities encourage active participation, while scheduled daily activities provide enjoyable experiences throughout the day. Fitness programs enable individuals to stay physically active, while planned day trips offer opportunities for exploration outside the center's premises.

With numerous nearby facilities and services conveniently accessible, residents of the assisted living community can easily access essential resources within their vicinity. Cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals are all just a short distance away.

Overall, the Greenwood Healthcare Center in Greenwood offers a comprehensive package of care and amenities designed to enrich the lives of its residents. With a focus on personalized care and an array of engaging activities, this assisted living community creates a supportive and fulfilling environment for seniors in need of skilled nursing care.

Nearby Places of Interest

Restaurants

  • Arby's (0.6 miles)
  • Taco Bell (0.6 miles)
  • McDonald's (0.7 miles)
  • Burger King (0.7 miles)
  • Chick-Fil-A (0.7 miles)
  • Culver's (0.9 miles)
  • Luciana's Mexican Restaurant (1.2 miles)

Cafes

  • Starbucks (0.8 miles)
  • Starbucks (3.4 miles)
  • Starbucks (3.7 miles)

Pharmacies

  • Walgreens (1.2 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (3.5 miles)

Physicians

  • St. Francis Imaging Center (1.2 miles)
  • James B Records (1.2 miles)
  • Moody Eyes (1.3 miles)
  • Complementary Medicine Center (1.3 miles)
  • Windrose Health Network (1.4 miles)
  • Community Heart and Vascular Physicians (1.5 miles)
  • IU Health Meridian South Surgery Center - Methodist Medical Plaza South (1.6 miles)

Parks

  • Westside Park (1.2 miles)
  • Freedom Park Dog Park (2 miles)
  • Craig Park (2.3 miles)
  • Meridian Woods Park & Neighborhood (3.6 miles)
  • Procter Park (4.2 miles)
  • Country Gate Park (4.4 miles)
  • West Park (5.1 miles)

Places of Worship

  • Suburban Baptist Church (1.3 miles)
  • Our Lady Of The Greenwood Catholic Church (2.2 miles)
  • Greenwood Christian Church (2.6 miles)
  • New Hope Church (3 miles)
  • Grace Assembly of God (3.8 miles)
  • Ss Francis & Clare Catholic School (4.1 miles)
  • Redeemer Bible Church (4.4 miles)

Hospitals

  • Community Hospital South (1.5 miles)
  • Valle Vista Health System (3.2 miles)
  • OrthoIndy South (4.1 miles)
  • Family Physicians Of Johnson County (4.5 miles)

Transportation

  • Greenwood Municipal Airport (3.2 miles)

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