Randall Residence at Gateway Park in Greenfield, IN

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Randall Residence at Gateway Park in Greenfield, IN

6338 West Quiet Road, Greenfield, IN 46140

For more information about senior living options: (844) 490-3973

3.9 from 21 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
1
1 stars
5

Active Adult Communities (55+) Assisted Living Independent Living Memory Care

Overall Review of Randall Residence at Gateway Park

Pros

  • pro The staff take good care of residents.
  • pro The staff are friendly and eager to help.
  • pro There are smiles on residents' faces, and the staff are friendly and helpful.
  • pro The staff interact with residents and visitors with genuine kindness.
  • pro Randall Residence cares about the residents.
  • pro Desara goes beyond her job to help residents.
  • pro The facility is new and extremely clean.
  • pro The cottage layout is perfect.

Cons

  • pro The management team lacks care and empathy for their residents.
  • pro It's all about collecting that almighty dollar and not concerned about residents' wellbeing.
  • pro The maintenance staff did not offer to help with cleanup after sewer water issues in the cottages.
  • pro Remediation was not promptly engaged, and an elderly neighbor in the next cottage was not assisted.
  • pro The facility refuses to replace the stinky carpet and instead only cleans it.
  • pro The new director walks around like he is king and talks about his fancy house with a swimming pool.
  • pro Care at the facility was substandard, and management was a major part of the problem.
  • pro There have been medicine mix-ups and ongoing staffing shortages that leave residents unsafe.
  • pro Several residents have fallen in the last two months due to not enough staff.
  • pro Turnover is terrible because the executive director treats employees unprofessionally and their hours are ridiculous.

Review

Randall Residence at Gateway Park in Greenfield is best suited for families seeking a newer, visually appealing senior living option that emphasizes a warm, resident-family atmosphere, cottage-style living, and vibrant social programming. The community shines for residents who value personal attention from a stable, engaged staff, customized care options, and a calendar of activities that includes social events, meaningful dining experiences, and active leisure like pickleball. When leadership is steady and caregiver turnover is low, the environment feels welcoming, and families report real comfort in the day-to-day interactions. It is a strong fit for those who prioritize a beautiful setting and a sense of belonging, provided a clear path to reliable medical oversight and consistent staffing is demonstrated over time.

Those weighing alternatives should consider if dependable medical management and uninterrupted caregiver coverage are non-negotiable. Several reviews flag concerns about management stability, care-plan consistency, and staffing gaps that surface especially on weekends or during transitions. For families with residents who require near-constant supervision, rapid response to medical needs, or meticulous adherence to treatment protocols, the current history suggests caution. Prospective movers who cannot tolerate lapses in communication, delayed remediation, or frequent executive turnover may find other communities a safer bet - especially those with a longer track record of steady leadership and fixed, transparent governance.

On the positive side, the facility's aesthetics and cottage layout are repeatedly cited as strong magnets. The grounds are well kept, the interior is bright and clean, and the overall ambiance feels like a welcoming home rather than a sterile institution. Programs and staff demonstrate genuine care in many instances: the head nurses and activity directors are praised by families for going above and beyond, and several residents and family members highlight meals, personalized care packaging, and responsive front-desk service as standout strengths. The community's leadership shifts have, in some cases, rekindled trust, with reports of improved communication and re-engaged staff who remember residents' stories and preferences.

Yet the conundrum remains: there are credible, consistent concerns about safety and continuity of care. Multiple reviews describe incidents such as medicine mix-ups, insufficient staffing for safe supervision, and delays in implementing formal care plans. There are also accounts of slower remediation after environmental issues and a perception that some management practices de-emphasize resident wellbeing in favor of cost management. The most troubling anecdotes include wellness-check delays and the perception that critical caregiving decisions did not receive timely attention, leading families to question the reliability of medical oversight during urgent moments.

The key question for families is whether the positives can truly offset the negatives as this community continues to mature. If leadership stabilizes and staffing levels become predictable across all shifts, Randall Residence has the core strengths to deliver on its promise of comfort, community, and quality dining and activity experiences. Visitors should assess whether the current trajectory toward stronger governance is evident in concrete, measurable ways: consistent care-planning, transparent incident reporting, and a demonstrable commitment to safeguarding residents' health and safety at all hours. For those willing to monitor progress and demand accountability, the upside remains tangible.

In practical terms, a disciplined due-diligence approach is essential. Prospective residents and families should schedule multiple visits at different times, request meetings with the executive team and the head nurse, and insist on reviewing current care plans, staffing ratios, and any recent remediation steps. Ask for recent activity calendars, dining menus, and opportunities to observe staff-resident interactions firsthand. Clarify cost structures, what is included in tiered care, and how changes in staffing or management are communicated. If a sense of stability, proactive care, and genuine engagement with residents' families emerges from these conversations, Randall Residence can be a compelling choice; if not, continuing the search may prevent unwanted surprises down the line.

Features

Housing

  • 51 resident community capacity 51 resident community capacity

Types of Care

  • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Randall Residence at Gateway Park in Greenfield, IN offers a range of care services including Assisted Living, Independent Living, and Memory Care. This vibrant community provides residents with the support they need while promoting independence and an active lifestyle.

The community boasts a variety of amenities to enhance the quality of life for its residents. A beauty salon is available on-site for personal grooming needs, while cable or satellite TV is provided for entertainment purposes. Community operated transportation ensures that residents have convenient access to nearby destinations, while the computer center allows them to stay connected with loved ones.

Residents can enjoy delicious meals in the dining room with restaurant-style dining options. Additionally, a kitchenette is available should residents wish to prepare their own meals. Housekeeping services are provided to maintain a clean and comfortable living environment.

There are numerous opportunities for recreation and socialization within the community. Residents can stay active and fit in the fitness room or participate in various scheduled daily activities tailored to their interests. The gaming room provides a space for friendly competition and entertainment, while a small library allows residents to indulge in their love of reading.

For those who appreciate outdoor spaces, Randall Residence at Gateway Park features beautiful gardens and outdoor areas where residents can relax and appreciate nature. A wellness center is also available on-site, providing resources for maintaining physical and mental wellness.

Care services offered include 24-hour call systems and supervision to ensure the safety and well-being of residents at all times. Staff assistance is provided with activities of daily living such as bathing, dressing, and transfers. Medication management helps ensure that medications are taken correctly.

For individuals with memory impairments, specialized memory care programming is available to provide personalized support tailored to their unique needs. Coordination with healthcare providers ensures that comprehensive care is received.

Randall Residence at Gateway Park also takes into consideration any dietary restrictions or preferences by offering special dietary options. Transportation arrangements are made both for non-medical purposes such as shopping or recreational activities, as well as for medical appointments.

The community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians, restaurants, and hospitals. Additionally, concierge services are available to assist residents with any additional needs or requests.

Overall, Randall Residence at Gateway Park provides a welcoming and supportive environment for individuals seeking assisted living care. The community's amenities and services aim to enhance residents' quality of life by promoting independence, socialization, and overall well-being.

Nearby Places of Interest

Greenfield, Indiana, offers a convenient and diverse range of amenities for seniors looking to relocate to the area. With various healthcare options nearby such as Hancock Health Gateway Services, Anderson Family Practice, and AMG Specialty Hospital Central Indiana-Hancock, residents can easily access medical services. Additionally, there are several dining options including Tour of Italy Cafe, Lincoln Square Pancake House, and Carol's Corner Stone Cafe for enjoyable meals out. Those seeking leisure activities can visit Brandywine Park or Fortville Memorial Park for outdoor relaxation. The presence of pharmacies like Walgreens and CVS Pharmacy ensures easy access to medications. Residents can also find spiritual fulfillment at places of worship such as Cumberland First Baptist Church and St Simon the Apostle Catholic Church in the community. Overall, Greenfield presents a well-rounded environment with essential services for seniors considering senior living in the area.

Physicians

  • Hancock Health Gateway Services- Imaging (0 miles)
  • Anderson Family Practice (0.6 miles)
  • Rehabilitation Associates of Indiana (0.7 miles)
  • Greenfield Dermatology PC (0.7 miles)
  • Hancock OB/GYN (0.7 miles)
  • Hancock Pediatrics (0.7 miles)
  • Fresenius Medical Care Indiana (0.9 miles)

Restaurants

  • Tour of Italy Cafe (0.1 miles)
  • Lincoln Square Pancake House (0.1 miles)
  • Carol's Corner Stone Cafe (0.2 miles)
  • The Depot (0.2 miles)
  • Cholula Mexican Restaurant (0.8 miles)
  • Hardee's (1 miles)
  • McDonald's (1.3 miles)

Hospitals

  • Hancock Surgery Center (0.6 miles)
  • AMG Specialty Hospital Central Indiana-Hancock (0.7 miles)
  • Methodist Medical Plazas (12 miles)

Parks

  • Brandywine Park (0.9 miles)
  • Fortville Memorial Park (11.2 miles)
  • Flat Fork Creek Park (11.7 miles)
  • Southeastway Park (12.1 miles)
  • Sunset Park (12.5 miles)
  • City Park (12.6 miles)
  • Geist Park (13.1 miles)

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (11.1 miles)
  • CVS Pharmacy (11.1 miles)
  • Walgreens (12 miles)
  • CVS Pharmacy (12.7 miles)
  • Walgreens (12.8 miles)

Cafes

  • Starbucks (2.1 miles)
  • Starbucks (12.2 miles)
  • Panera Bread (13.5 miles)
  • Starbucks (14.5 miles)
  • Starbucks (14.6 miles)

Places of Worship

  • Cumberland First Baptist Church (10 miles)
  • Fortville Christian Church (10.2 miles)
  • New Beginnings Fellowship Church (10.7 miles)
  • Lawrence Apostolic Church (12.3 miles)
  • St Simon the Apostle Catholic Church (12.9 miles)
  • Total Restoration Church (13 miles)
  • Heartland Church (14.8 miles)

Theaters

  • AMC Washington Square 12 (11.4 miles)

Frequently Asked Questions

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