Extendacare of Greenfield

Pros

• The facility is very clean and the staff are friendly and attentive.
• The nursing staff are attentive and the therapy staff is excellent.
• The admissions team is easy to work with and the location is convenient.
• The staff are hardworking and the hospitality is outstanding.
• Meagan is a pleasant and professional representative who goes the extra mile for families.
• The rehab and therapy teams help residents regain walking ability and improve mobility.
• The dietitian Danielle provides excellent nutritional care and residents make progress.

Cons

• They would not recommend the facility, citing unprofessional and rude staff.
• They describe the place as dirty and smelling of urine, with dirty sheets and poor hygiene.
• They report residents being neglected, lacking water and timely pain medication.
• They say administration never returns calls or helps resolve residents' issues.
• They warn others not to place their loved ones there.
• They claim multiple injuries occurred with no explanations given.
• They accuse financial exploitation and mismanagement of residents' funds or belongings.
• They describe staff as abusive, hateful, or retaliatory toward residents.
• They note administration threatens reviewers or suppresses negative feedback.

Review

Extendacare of Greenfield is best suited for families prioritizing strong rehabilitation outcomes in a clean, client-facing environment where therapy and nursing care are central. Residents who recover well with structured therapy plans, and families willing to engage closely with admissions, therapy staff, and the nursing team, will find tangible value here. The facility shines in the rehab arena and in maintaining a tidy, pleasant atmosphere, making it a reasonable choice for short-term stays focused on restoration. It is less reliable as a guaranteed long-term solution for consistent, high-quality daily care across all shifts, and that distinction matters when memory care or chronic, highly dependent needs are the primary driver of the move.

Those weighing alternatives should note that serious concerns recur in the reviews, especially around management responsiveness, communication, and certain safety and care lapses. If administrative accessibility, dependable call-bell functioning, timely medication administration, and predictable staff behavior are non-negotiable, other communities may offer more consistent oversight. Families wary of high turnover, perceived indifference from leadership, or stories of neglect or confusion should consider facilities with steadier leadership and clearer escalation paths. For memory care or residents requiring continuous, vigilant supervision, a community with a more uniformly reliable management culture may be a safer bet.

The strongest positives - cleanliness, attentive nursing, and effective therapy - often offset only some of the more troubling drawbacks. When therapy is coordinated well, residents make real progress, and families repeatedly note improvements after rehab stays. A clean environment and a welcoming admissions process help reduce anxiety during transitions, and several staff members are repeatedly praised for going the extra mile. These operational strengths create a credible foundation for recovery-focused stays, especially when families stay engaged and monitor daily care, hydration, and pain management. However, these advantages do not erase systemic gaps that appear in call responsiveness, documentation, and the consistency of daily care.

What complicates the decision is the volume and intensity of negative experiences. Reports of rude or unhelpful administration, mismatched POA handling, unexplained injuries, and care gaps - such as delays in med administration, lack of hydration, odor concerns, and inconsistent assistance with activities of daily living - cut deeply into confidence. Instances of poor hygiene, unaddressed injuries, and insufficient communication about what happened to residents suggest a risk profile that cannot be ignored, especially for families seeking steady, reliable care without frequent family involvement to police every shift. Yet a subset of families also recount improvements after leadership changes and good performances from dedicated staff, indicating variability by unit and tenure.

To navigate this realistically, prospective families should prepare a targeted due-diligence plan before committing. Request a direct meeting with the DON and unit managers to discuss how care plans are developed and updated, how med administration is tracked, and how hydration and nutrition are monitored. Seek recent state inspection notes and ask for specific metrics on staff-to-resident ratios, turnover, and how the facility handles complaints. During tours, probe the rehab unit's routines, observe call-light accessibility, and verify that housekeeping and sanitation supplies are consistently stocked. Clarify the role of agency staff versus direct hires, and insist on a clear, written process for POA and family communications to avoid the kind of misalignment that appears in some reviews.

Bottom line: Extendacare of Greenfield can deliver excellent rehab outcomes and a clean, welcoming environment, especially for families who are ready to be actively involved and vigilant about care quality. It is not the safest fit for those seeking unwavering, uniform care across all shifts or for residents with heavy memory-care or long-term, high-dependency needs where administrative reliability and consistent daily oversight are non-negotiable. If choosing this community, enter with a plan: insist on transparency, request regular updates, and establish a clear path for escalating concerns. For many, a more consistently managed facility will offer greater peace of mind; for others, the rehab-focused strengths paired with engaged family participation can still make Extendacare a workable, if imperfect, option.

This part of Greenfield, Indiana offers a variety of amenities and services that may appeal to seniors looking for a vibrant community. With several restaurants nearby such as Carol's Corner Stone Cafe and Cholula Mexican Restaurant, residents have plenty of options for dining out. Additionally, there are parks like Brandywine Park within close proximity for leisurely walks and outdoor activities. The availability of physicians like Hancock Pediatrics and hospitals such as Hancock Surgery Center ensures access to healthcare facilities. Pharmacies like Walgreens and CVS Pharmacy are conveniently located for medication needs. For spiritual nourishment, there are places of worship like Fortville Christian Church and St Simon the Apostle Catholic Church in the vicinity. And for entertainment, seniors can enjoy catching a movie at AMC Washington Square 12 theater just a short drive away. Overall, this neighborhood provides a mix of amenities and services that cater to the diverse needs of seniors looking to settle in Greenfield, Indiana.

Restaurants

• Carol's Corner Stone Cafe (0.9 miles)
• Tour of Italy Cafe (1 miles)
• Lincoln Square Pancake House (1.1 miles)
• The Depot (1.2 miles)
• Cholula Mexican Restaurant (1.3 miles)
• McDonald's (1.6 miles)
• Jack's Donuts (1.8 miles)

Parks

• Brandywine Park (0.9 miles)
• Sunset Park (11.5 miles)
• Fortville Memorial Park (11.5 miles)
• City Park (11.7 miles)
• Flat Fork Creek Park (12.2 miles)
• Southeastway Park (13 miles)
• Geist Park (13.5 miles)

Physicians

• Greenfield Dermatology PC (1 miles)
• Hancock OB/GYN (1 miles)
• Hancock Pediatrics (1 miles)
• Anderson Family Practice (1 miles)
• Hancock Health Gateway Services- Imaging (1.1 miles)
• Rehabilitation Associates of Indiana (1.1 miles)
• Fresenius Medical Care Indiana (1.3 miles)

Hospitals

• Hancock Surgery Center (1.1 miles)
• AMG Specialty Hospital Central Indiana-Hancock (1.2 miles)
• Methodist Medical Plazas (13 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (11.4 miles)
• CVS Pharmacy (11.6 miles)
• CVS Pharmacy (12.1 miles)
• Walgreens (12.9 miles)
• CVS Pharmacy (13.7 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (13.1 miles)
• Panera Bread (14.4 miles)
• Starbucks (15.1 miles)
• Starbucks (15.7 miles)

Places of Worship

• Fortville Christian Church (10.6 miles)
• Cumberland First Baptist Church (11 miles)
• New Beginnings Fellowship Church (11.7 miles)
• Total Restoration Church (12 miles)
• Lawrence Apostolic Church (13.2 miles)
• St Simon the Apostle Catholic Church (13.6 miles)
• Hannegan Christian Church (14.1 miles)

Theaters

• AMC Washington Square 12 (12.4 miles)