Kingston Care Center Of Fort Wayne

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Kingston Care Center Of Fort Wayne

1010 West Washington Center Road, Fort Wayne, IN 46825

For more information about senior living options: (844) 490-3973

3.4 from 51 reviews
5 stars
28
4 stars
3
3 stars
1
2 stars
0
1 stars
19

Assisted Living Skilled Nursing Facility

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    Overall Review of Kingston Care Center Of Fort Wayne

    Pros

    • pro The reviewer stated that her mother received excellent care at Kingston Care Center.
    • pro Medicare rankings were cited as Kingston having the highest quality score.
    • pro A visitor was blown away by the memory care unit, noting large rooms and an amazing sensory room.
    • pro Kassandra was described as fantastic and the team as delightful to work with.
    • pro The reviewer described Kingston as a fabulous place and highly recommended it for rehab.
    • pro A long-time resident said Kingston's rehab team is outstanding with many activities.
    • pro The facility was described as clean and welcoming, with fantastic, attentive staff and a highly recommended rehab department.
    • pro A reviewer noted kindness, courtesy, and competence from the staff, and that rooms were clean and spacious.
    • pro Kingston was praised for helping a father walk again through its therapy program.

    Cons

    • pro The staff were unresponsive and neglected basic hygiene and comfort needs.
    • pro Dignity and compassion were missing, with some staff displaying rude or condescending attitudes.
    • pro Nurses and aides were described as lacking compassion and leaving residents in their own urine and feces.
    • pro An aide reportedly threw a rag at a patient and told them to clean themselves up.
    • pro A nurse named Susan was described as rude, sarcastic, and unfit for nursing duties.
    • pro Infections like MRSA and pneumonia were said to have gone untreated or unchecked.
    • pro Pain management was delayed or denied, and call bells were ignored.
    • pro The facility was urged to be closed down due to unsafe care.

    Review

    Kingston Care Center is a place that provokes very strong reactions, with families and residents sharing experiences that range from glowing praise to harrowing distress. On the positive side, several reviewers describe Kingston as a place where care is attentive, the environment is welcoming, and the rehabilitation and memory care programs can be life-changing. One reviewer praised the facility for excellent care received by a loved one, while another highlighted a memory care unit that made a memorable impression: the rooms were described as huge, and the sensory room was "something amazing." Memory care in particular is repeatedly pointed to as a bright spot - new spaces, a sense of design that fosters comfort, and caregivers who are described as friendly and kind. A number of comments emphasize the therapy teams, with several people reporting that physical therapy, occupational therapy, and speech therapy were especially helpful and that the rehab experience could transform a patient's mobility and independence. In these accounts, Kingston stands out as a place with a robust rehab program, compassionate staff, and an inviting atmosphere in the memory care wing.

    Multiple comments speak to the personal warmth of the staff and the everyday experiences of patients and families. Reviewers repeatedly note that initial impressions are positive: a welcoming lobby, friendly caregivers, and a team that feels approachable and communicative. Some patients and their families describe specific staff members as exceptional - such as a person named Kassandra being described as "fantastic" and the broader team as consistently delightful to work with. Others recount how the facility itself, including the memory care center, felt fresh and well-organized, with reviewers mentioning spacious rooms and well-maintained common areas. The sense of gratitude toward Kingston's staff is a common thread in these favorable reviews, with people expressing appreciation for the rehab team's dedication, the attentiveness of clinicians, and the overall atmosphere that makes Kingston feel like a place where loved ones can thrive.

    Amid the positive experiences, a different subset of reviews paints a starkly contrasting picture. A number of comments describe neglectful or disrespectful care, heavy concerns about basic hygiene and daily personal care, and a sense that residents' dignity was not always treated with the priority one would expect. One reviewer described a rehab stay that deteriorated, with clothes not changed for days, a lack of daily personal care, and CNAs who appeared to have an attitude about assisting a patient with bowel incontinence. The sentiment was blunt: "Wouldn't put my worst enemy in here." Another deeply troubling post recounts a hospice experience marked by unresponsiveness, neglect of basic needs and comfort, and poor communication, with the reviewer saying it felt as though dignity and compassion were missing. The caregiver who spoke on that occasion had to advocate for basic needs like water, illustrating a broader concern about how seriously residents' comfort and dignity were being treated.

    Several reviews recount medical care failures with potentially dire consequences. One family described a sequence in which a loved one contracted pneumonia while in rehab, and they alleged delays in reevaluating and addressing respiratory and infectious concerns, culminating in a transfer to the ER and ultimately the patient's death. The same account mentioned significant concerns about wound care, skin checks, and bed sores, accompanied by claims that care standards fell short of what was required. The reviewer went so far as to say that Kingston should be closed down, underscoring a fear that the most vulnerable residents (those who cannot advocate for themselves) were not receiving adequate protection or timely treatment. Another account described a persistent pattern of neglect that extended to medication management and responsiveness to needs, with the patient's pain management during a scary hospitalization period described as inadequate and delayed.

    The most severe verdicts center on specific, harrowing incidents. A different review recounted a situation where a patient's clothes, room, and routine were mishandled, including the removal of the patient's belongings and a lack of basic hygiene support - issues that left a family with a sense of ongoing neglect. Another post described aggressive neglect, including an aide throwing a rag at a patient and telling them to "clean themselves up," and a nurse who was labeled as inappropriate for her role. In this same narrative, the reviewer claimed that the facility's failures extended to critical health events, such as pneumonia and COVID infections, and to the deterioration of a patient who eventually died. The emotionally charged conclusion urged readers to consider not just what they want in a facility, but what their loved one truly deserves, echoing the fear that some residents may not be safe in certain conditions.

    Yet, even amid the strongest warnings, there are voices that reaffirm Kingston's strengths and long-standing commitment when care is functioning at its best. Some reviewers emphasize a clean and welcoming environment, with staff described as fantastic and attentive, and with rehab and therapy teams praised for their competence and empathy. A number of people attest to positive experiences during the COVID era, noting that staff remained kind, courteous, and capable under challenging circumstances. Others recount personal experiences of significant improvement after stay or rehab, including stories of walking again after a stroke, and testimonials about Kingston as a place that people refer friends and family to for rehab and long-term care. A recurring theme is the sense that Kingston can be a good home for some residents, especially when the care team aligns with a family's expectations and the patient responds well to therapy and structured activities.

    Taken together, the collection of reviews reveals a facility that inspires a broad spectrum of opinions. Some families celebrate Kingston as a place of genuine care, strong rehab outcomes, and supportive memory care spaces. Others recount alarming experiences of neglect, delayed care, poor communication, and distressing health events that led to serious harm and grief. The contrasts suggest a wide variance in individual experiences, with outcomes likely dependent on factors such as the specific care team, the unit, and the moment in which a resident receives care. In light of these divergent perspectives, readers are encouraged to conduct thorough evaluations, seek firsthand tours, and review independent quality data. It is clear that Kingston Care Center has the capacity to deliver exceptional rehab and supportive memory care for some residents, while for others the care encountered has fallen well short of what is hoped for or expected.

    Features

    Housing

    • 137 resident community capacity 137 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Fort Wayne International (11 miles away) Fort Wayne International (11 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Kingston Care Center of Fort Wayne in Fort Wayne, IN is a skilled nursing facility that offers a range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and convenient living environment with a variety of features.

    For the comfort and well-being of its residents, Kingston Care Center offers a beauty salon where residents can enjoy pampering treatments. Residents can relax in their fully furnished rooms while enjoying cable or satellite TV. The community also provides housekeeping services to ensure a clean and tidy environment.

    The care center values the independence and mobility of its residents by offering community-operated transportation for outings and appointments. There is also a computer center available for residents to stay connected with loved ones or pursue personal interests online.

    At Kingston Care Center, residents have access to delicious meals served in a restaurant-style dining room that accommodates special dietary restrictions if needed. Residents can also enjoy their meals in the outdoor space or kitchenette provided.

    Keeping wellness in mind, the care center offers a fitness room where residents can engage in physical activities to maintain their health and well-being. Additionally, there is a wellness center that provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers.

    Residents at Kingston Care Center have numerous opportunities for social engagement through planned daily activities, resident-run activities, and fitness programs. The community also offers concierge services to assist with any additional needs or requests.

    Located within close proximity are various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship as well as theaters and hospitals.

    Overall, Kingston Care Center provides an assisted living community that combines comfort, convenience, and care services to ensure the highest quality of life for its residents in Fort Wayne, IN.

    Nearby Places of Interest

    Restaurants

    • Salvatori’s (0.1 miles)
    • McDonald's (0.3 miles)
    • Culver's (0.3 miles)
    • IHOP (0.4 miles)
    • Hardee's (0.4 miles)
    • Golden Corral (0.4 miles)
    • Sapporo (0.5 miles)

    Theaters

    • Regal Coldwater Crossing (0.6 miles)

    Cafes

    • Starbucks (0.6 miles)
    • Starbucks (1.2 miles)
    • Conjure Coffee (3.6 miles)
    • Panera Bread (3.7 miles)

    Pharmacies

    • CVS Pharmacy (1.1 miles)
    • Walgreens (1.7 miles)
    • North Anthony Pharmacy (2.5 miles)
    • Walgreens (2.6 miles)
    • Genoa Healthcare (2.8 miles)
    • CVS Pharmacy (2.9 miles)
    • CVS Pharmacy (3.3 miles)

    Physicians

    • Psychiatric Care (1.4 miles)
    • Beltone (1.4 miles)
    • Orthopaedics Northeast P C (1.6 miles)
    • Afdent (1.9 miles)
    • Dr Denise Smith's Office (2.6 miles)
    • Extended Care Specialists (3 miles)
    • Fort Wayne Endoscopy Center (3.2 miles)

    Places of Worship

    • St Vincent De Paul Catholic Church (2.5 miles)
    • Parkwood Church of God (3.2 miles)

    Parks

    • Lions Park (3 miles)
    • Headwaters Park Lincoln Pavilion (3.5 miles)
    • Promenade Park (3.6 miles)
    • Freimann Square (3.7 miles)

    Hospitals

    • Huntington Memorial Hospital (3.4 miles)

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