Kingston Care Center Of Fort Wayne
Save1010 West Washington Center Road, Fort Wayne, IN 46825
For more information about senior living options: (844) 490-3973
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Kingston Care Center is a place that provokes very strong reactions, with families and residents sharing experiences that range from glowing praise to harrowing distress. On the positive side, several reviewers describe Kingston as a place where care is attentive, the environment is welcoming, and the rehabilitation and memory care programs can be life-changing. One reviewer praised the facility for excellent care received by a loved one, while another highlighted a memory care unit that made a memorable impression: the rooms were described as huge, and the sensory room was "something amazing." Memory care in particular is repeatedly pointed to as a bright spot - new spaces, a sense of design that fosters comfort, and caregivers who are described as friendly and kind. A number of comments emphasize the therapy teams, with several people reporting that physical therapy, occupational therapy, and speech therapy were especially helpful and that the rehab experience could transform a patient's mobility and independence. In these accounts, Kingston stands out as a place with a robust rehab program, compassionate staff, and an inviting atmosphere in the memory care wing.
Multiple comments speak to the personal warmth of the staff and the everyday experiences of patients and families. Reviewers repeatedly note that initial impressions are positive: a welcoming lobby, friendly caregivers, and a team that feels approachable and communicative. Some patients and their families describe specific staff members as exceptional - such as a person named Kassandra being described as "fantastic" and the broader team as consistently delightful to work with. Others recount how the facility itself, including the memory care center, felt fresh and well-organized, with reviewers mentioning spacious rooms and well-maintained common areas. The sense of gratitude toward Kingston's staff is a common thread in these favorable reviews, with people expressing appreciation for the rehab team's dedication, the attentiveness of clinicians, and the overall atmosphere that makes Kingston feel like a place where loved ones can thrive.
Amid the positive experiences, a different subset of reviews paints a starkly contrasting picture. A number of comments describe neglectful or disrespectful care, heavy concerns about basic hygiene and daily personal care, and a sense that residents' dignity was not always treated with the priority one would expect. One reviewer described a rehab stay that deteriorated, with clothes not changed for days, a lack of daily personal care, and CNAs who appeared to have an attitude about assisting a patient with bowel incontinence. The sentiment was blunt: "Wouldn't put my worst enemy in here." Another deeply troubling post recounts a hospice experience marked by unresponsiveness, neglect of basic needs and comfort, and poor communication, with the reviewer saying it felt as though dignity and compassion were missing. The caregiver who spoke on that occasion had to advocate for basic needs like water, illustrating a broader concern about how seriously residents' comfort and dignity were being treated.
Several reviews recount medical care failures with potentially dire consequences. One family described a sequence in which a loved one contracted pneumonia while in rehab, and they alleged delays in reevaluating and addressing respiratory and infectious concerns, culminating in a transfer to the ER and ultimately the patient's death. The same account mentioned significant concerns about wound care, skin checks, and bed sores, accompanied by claims that care standards fell short of what was required. The reviewer went so far as to say that Kingston should be closed down, underscoring a fear that the most vulnerable residents (those who cannot advocate for themselves) were not receiving adequate protection or timely treatment. Another account described a persistent pattern of neglect that extended to medication management and responsiveness to needs, with the patient's pain management during a scary hospitalization period described as inadequate and delayed.
The most severe verdicts center on specific, harrowing incidents. A different review recounted a situation where a patient's clothes, room, and routine were mishandled, including the removal of the patient's belongings and a lack of basic hygiene support - issues that left a family with a sense of ongoing neglect. Another post described aggressive neglect, including an aide throwing a rag at a patient and telling them to "clean themselves up," and a nurse who was labeled as inappropriate for her role. In this same narrative, the reviewer claimed that the facility's failures extended to critical health events, such as pneumonia and COVID infections, and to the deterioration of a patient who eventually died. The emotionally charged conclusion urged readers to consider not just what they want in a facility, but what their loved one truly deserves, echoing the fear that some residents may not be safe in certain conditions.
Yet, even amid the strongest warnings, there are voices that reaffirm Kingston's strengths and long-standing commitment when care is functioning at its best. Some reviewers emphasize a clean and welcoming environment, with staff described as fantastic and attentive, and with rehab and therapy teams praised for their competence and empathy. A number of people attest to positive experiences during the COVID era, noting that staff remained kind, courteous, and capable under challenging circumstances. Others recount personal experiences of significant improvement after stay or rehab, including stories of walking again after a stroke, and testimonials about Kingston as a place that people refer friends and family to for rehab and long-term care. A recurring theme is the sense that Kingston can be a good home for some residents, especially when the care team aligns with a family's expectations and the patient responds well to therapy and structured activities.
Taken together, the collection of reviews reveals a facility that inspires a broad spectrum of opinions. Some families celebrate Kingston as a place of genuine care, strong rehab outcomes, and supportive memory care spaces. Others recount alarming experiences of neglect, delayed care, poor communication, and distressing health events that led to serious harm and grief. The contrasts suggest a wide variance in individual experiences, with outcomes likely dependent on factors such as the specific care team, the unit, and the moment in which a resident receives care. In light of these divergent perspectives, readers are encouraged to conduct thorough evaluations, seek firsthand tours, and review independent quality data. It is clear that Kingston Care Center has the capacity to deliver exceptional rehab and supportive memory care for some residents, while for others the care encountered has fallen well short of what is hoped for or expected.
The Kingston Care Center of Fort Wayne in Fort Wayne, IN is a skilled nursing facility that offers a range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and convenient living environment with a variety of features.
For the comfort and well-being of its residents, Kingston Care Center offers a beauty salon where residents can enjoy pampering treatments. Residents can relax in their fully furnished rooms while enjoying cable or satellite TV. The community also provides housekeeping services to ensure a clean and tidy environment.
The care center values the independence and mobility of its residents by offering community-operated transportation for outings and appointments. There is also a computer center available for residents to stay connected with loved ones or pursue personal interests online.
At Kingston Care Center, residents have access to delicious meals served in a restaurant-style dining room that accommodates special dietary restrictions if needed. Residents can also enjoy their meals in the outdoor space or kitchenette provided.
Keeping wellness in mind, the care center offers a fitness room where residents can engage in physical activities to maintain their health and well-being. Additionally, there is a wellness center that provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers.
Residents at Kingston Care Center have numerous opportunities for social engagement through planned daily activities, resident-run activities, and fitness programs. The community also offers concierge services to assist with any additional needs or requests.
Located within close proximity are various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship as well as theaters and hospitals.
Overall, Kingston Care Center provides an assisted living community that combines comfort, convenience, and care services to ensure the highest quality of life for its residents in Fort Wayne, IN.
Kingston Care Center Of Fort Wayne is located at 1010 West Washington Center Road, Fort Wayne, IN 46825 in Allen County, Indiana
Kingston Care Center Of Fort Wayne on seniors.fyi includes 5 photos including images showing interior, windows, exercise, treadmills, fitness, spacious, bedroom, kitchen, and more.
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