Arcadia Home Care & Staffing

Pros

• Horizon Home Care is praised for knowledge, compassion, promptness, and excellent communication.
• Horizon Home Care is connected to the communities they serve and supports local events like Trunk or Treat.
• Horizon Home Care genuinely cares about residents and the community, as shown by supporting events such as food drives.
• Horizon Home Care is professional, knowledgeable, and caring, leading families to highly recommend them.
• Horizon Home Care is trusted by management and clinical teams, delivering timely service and reliable issue resolution.

Cons

• A reviewer claimed that Horizon Home Care caregivers lacked professional boundaries and acted inappropriately, including a caregiver arriving unexpectedly without employee identification and suggesting after-hours contact, and alleging that Horizon staff spoke badly of the reviewer.
• A reviewer described it as the worst experience they've had with the company's caregivers.

Review

Horizon Home Care has become a trusted partner for families seeking skilled in-home support, delivering physical therapy, occupational therapy, and nursing care for several months. The feedback from a grateful family emphasizes not only the expertise of the clinicians but also the human qualities that make a difference in home health. Care has been described as knowledgeable, compassionate, and prompt, with consistently strong communication that helped families feel informed and reassured. The appreciation extends to specific team members - Scot, Leslie, Kim, and Tina - whose dedication and professional approach were repeatedly highlighted as thank-you-worthy.

The impact of Horizon's work extends beyond the home and into the broader community. Oasis Dementia Care specifically notes Horizon's strong ties to the communities they serve and expresses gratitude for their support of local events, including an annual Trunk or Treat. Laurie Brummel publicly thanks Horizon for standing with their organization, underscoring how the company's community presence and willingness to collaborate can lift and bolster related services focused on dementia care. This kind of partnership reflects a broader, shared commitment to enriching the well-being of those living with memory challenges and their families.

Community involvement doesn't stop at events; it also appears in practical acts of service for seniors in need. One reviewer shared that a senior community held a food drive and Horizon came out to help support the event, illustrating not only a presence in the area but a genuine care for the residents and the vitality of the local ecosystem. The sentiment conveyed is clear: Horizon is viewed as a great company because of the way they engage with and invest in the communities they serve, reinforcing trust and goodwill among residents and their families.

Not every experience, however, has been without concern. A reviewer described difficulties with professional boundaries, reporting that a caregiver acted inappropriately. The account mentions a caregiver who showed up repeatedly without employee identification, suggested after-hours contact for needs, and claimed that Horizon staff spoke badly of the reviewer. This perspective marks a sharp contrast to the other positive reviews and serves as a reminder that, in any service industry, standards around boundaries and professional conduct are essential. It's important to acknowledge such concerns as part of a complete picture of a company's practice.

In another deeply positive note, a family shared their satisfaction with choosing Horizon's Home Care for a beloved grandfather. They described the team as professional, knowledgeable, and caring, and they expressed strong willingness to recommend Horizon to others seeking home health care. The tone conveys confidence that Horizon can be a reliable partner in navigating the complexities of aging at home, providing not only technical skill but also the empathy and steadiness families rely on during challenging times.

Overall, Horizon Home Care is portrayed as a company that many families and partner organizations depend on for high-quality clinical care and dependable management. A reviewer praised the entire team - from management to clinical staff - for their reliability and responsiveness, noting that Horizon is timely, capable of resolving issues, and always ready to assist when needed. The overarching message is one of pride in the collaboration, with a clear sense that Horizon is a trusted resource for residents' needs and for families seeking peace of mind through professional home health support.

This area of Evansville, Indiana, offers a variety of amenities that may be appealing for senior living. There are several places of worship nearby, providing opportunities for spiritual enrichment and community involvement. Additionally, there is a range of dining options including traditional American cuisine and fast food establishments for convenient meals. Several cafes offer a cozy atmosphere for socializing or enjoying a cup of coffee. The availability of multiple pharmacies and physicians within close proximity ensures easy access to healthcare services. Nearby hospitals provide peace of mind in case of medical emergencies. Overall, this area provides a mix of services and facilities that cater to the needs and preferences of seniors looking to settle in a welcoming community.

Places of Worship

• St Boniface Catholic Church (0.2 miles)
• Gethsemane Church (1.6 miles)
• Lutheran Church of Our Redeemer (3.3 miles)

Restaurants

• Gerst Bavarian Haus (0.3 miles)
• Bud's Rockin' Country Bar & Grill (0.3 miles)
• Lamasco Bar (0.4 miles)
• Sportsman's Grille & Billiards (0.5 miles)
• Hardee's (0.5 miles)
• Wendy's (0.5 miles)
• Taco Bell (0.6 miles)

Cafes

• Donut Bank Bakery and Coffee Shop (0.5 miles)
• Starbucks (2.3 miles)
• Donut Bank Bakery and Coffee Shop (2.7 miles)
• Starbucks (5.3 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (1 miles)
• Schnucks (2.1 miles)
• Walmart Pharmacy (2.4 miles)
• Target Pharmacy (2.6 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.9 miles)

Physicians

• Oral Surgery Group (1.1 miles)
• Evansville Heart Center (1.1 miles)
• Deaconess Breast Center (1.1 miles)
• David M Page (1.1 miles)
• Evansville Radiology PC (1.2 miles)
• Deaconess Clinic (1.2 miles)
• Deaconess Critical Care (1.2 miles)

Hospitals

• Deaconess ICU (1.1 miles)
• Deaconess Hospital (1.1 miles)
• St Marys Womens Hospital (4.8 miles)
• Evansville State Hospital (4.9 miles)
• St Mary's Auxiliary and Gift Shoppe (4.9 miles)