Valley View Healthcare Center in Elkhart, IN

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Valley View Healthcare Center in Elkhart, IN

Valley View Healthcare Center is an assisted living community in Elkhart, IN.

Information last verified:

333 West Mishawaka Road, Elkhart, IN 46517

For more information about senior living options: (866) 208-4318

3 from 61 reviews
5 stars
23
4 stars
6
3 stars
5
2 stars
2
1 stars
25

Overall Review of Valley View Healthcare Center

common 16 reviews mention this

Staff kindness and support stand out

Many residents and families describe genuinely caring staff.

A sizable number of reviewers say the staff were kind, caring, and helpful, including nurses, aides, social services, and housekeeping. Several families mention their loved ones ate well and felt well cared for, and a few credit specific team members for going above and beyond. Some other reviewers are far less satisfied and describe unprofessional behavior or poor follow-through, but positive experiences with day-to-day staff show up repeatedly.

caveat 9 reviews mention this

Cleanliness is mixed and divisive

Cleanliness gets both praise and serious complaints.

Some reviewers say the facility is clean, with no unpleasant smells and well-maintained rooms. Others describe dirty conditions, including soiled linens, filthy rooms, ants, and concerns about hygiene like feces for hours. Even when care is otherwise described positively by an individual reviewer, cleanliness is one of the topics that comes up often in feedback that is either supportive or strongly negative.

common 5 reviews mention this

Food quality varies by reviewer

Food draws strong reactions, from great to disappointing.

Several reviewers praise food and describe it as good or great, including mentions of residents eating well. Other reviews criticize meals as poorly flavored or of low quality and say there is not enough support around basic needs. The community offers restaurant-style dining, which aligns with why dining is discussed in many of the food-focused reviews—though satisfaction is not universal.

caveat 12 reviews mention this

Care follow-through gets questioned

A recurring concern is missed or delayed care.

Multiple reviewers describe problems with medication management and pain control, including pain meds running out and concerns about medication not being passed as needed. Others raise concerns about responsiveness, such as call lights being ignored for long periods or staff not acting quickly when hospital attention was requested. Several also describe care breakdowns involving hygiene and doctor instructions, along with situations where communication and documentation were disputed.

common 2 reviews mention this

Activities are mentioned both ways

Reviews disagree on how much programming residents get.

One reviewer highlights a lot of daily activities and says seniors seem happy during their stay. Another reviewer says activities for dementia residents are not getting done and that residents spend time parked in front of a TV instead of participating. Taken together, activity time seems to depend heavily on the resident experience described by each reviewer.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 94 resident community capacity 94 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • VA Benefits Consultation VA Benefits Consultation
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • South Bend Regional (18 miles away) South Bend Regional (18 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Games Games
  • Gardening club Gardening club
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories

Videos

Nearby Places of Interest

Restaurants

  • Ricky's Taqueria (0.3 miles)
  • El Rosal (1.3 miles)
  • McDonald's (1.8 miles)
  • Michaels Bar (2 miles)
  • Vanilla Bean Creamery (2.1 miles)
  • McDonald's (2.3 miles)
  • Penguin Point (2.4 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Martin's Pharmacies (2.3 miles)
  • Walgreens (3.5 miles)
  • CVS Pharmacy (3.6 miles)
  • CVS Pharmacy (3.7 miles)
  • Martin's Drive-thru Pharmacy (4.7 miles)
  • Walgreens (6 miles)

Physicians

  • Concord Family Medicine (0.7 miles)
  • Nephrology (0.7 miles)
  • Nephrology Physicians (0.8 miles)
  • Duryea Elaine DO - Oaklawn Psychiatric Center (0.9 miles)
  • Iu Health Goshen Physicians Family Medicine (1.8 miles)
  • Elkhart County Health Department (1.9 miles)
  • South Bend Clinic (2.2 miles)

Cafes

  • Cock-A-Doodle Cafe (1.8 miles)
  • Panera Bread (3.6 miles)
  • Biggby Coffee (5 miles)
  • Starbucks (5.2 miles)

Parks

  • Studebaker Park (1.9 miles)
  • McNaughton Park (2 miles)
  • Island Park (2.8 miles)
  • Robert L Nelson Dog Park (3.8 miles)

Transportation

  • Amtrak - Elkhart Station (2 miles)
  • Elkhart Municipal Airport (EKM) (EKI) (5.2 miles)

Hospitals

  • Elkhart General Hospital (3.8 miles)

Places of Worship

  • First Baptist Church of Elkhart (5.7 miles)
  • Yellow Creek Mennonite Church (7 miles)

Theaters

  • Linway Plaza Cinema (8.1 miles)

Frequently Asked Questions

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