Hubbard Hill
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28070 C.R. 24 West, Elkhart, IN 46517
For more information about senior living options: (844) 490-3973
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They serve delicious meals in a beautiful facility. There are many wonderful amenities at Hubbard Hill. The staff treat every resident as if they were their own family member. They show amazing love in all they do. They have taken superb care of residents during the COVID-19 pandemic and prioritize safety. They are kindhearted and take great care of residents. They have gone above and beyond in their service. The care at Hubbard Hill was stellar for the resident, according to family accounts. The quality of care received was highly regarded by visitors. The staff were very caring and respectful to residents and their families. The facility provided the best care for residents in their final years. The facility and its staff are excellent. The caregivers made the last year of life as pleasant as possible. The facility is described as very nice.
The reviewer states that Hubbard Hill misrepresented staffing ratios, leading to inadequate care for residents. Medications were completely messed up, including a prescription dosed at four times the correct amount, and other needed meds were not given. Physical therapy did not start promptly; aftercare promised post-discharge was not provided. The facility placed the patient in the long-term area due to overbooking in the short-term rehab wing, compromising appropriate care. The reviewer questions how the facility could be top-rated; the ratings appear mysterious. Costs increased by 38% within 18 months. Hygiene quality was severely lacking. Nutrition was not adequately provided for residents. There was a tendency to overmedicate residents, with no consideration of cost implications. A $1800 security deposit was billed after leaving under questionable circumstances. The facility was accused of discrimination against people of color and of treating staff or residents poorly. A staff member named Laura T was described as not kind. The reviewer would not recommend Hubbard Hill Memory Care Nursing Home.The experiences people have at Hubbard Hill appear to run the full spectrum, from heartbreak and frustration to deep appreciation and admiration. A number of accounts center on a family member's stay in the rehab or long-term units, where expectations are high and the consequences of missteps can be serious. One family describes their father's short-term rehabilitation after a hip fracture as a sequence of alarming problems: he was placed in the long-term area because the short-term wing was overbooked, medications were confused and dosed far too high, and other prescribed drugs were not administered as needed. They report a prolonged wait - almost a week - before any physical therapy began and say the aftercare planned to continue at home never materialized, leaving them extremely dissatisfied with the overall experience.
Another thread in the reviews focuses on concerns about transparency and pricing, painting a picture of a facility that appears to have inconsistencies between what is promised and what is delivered. They describe misrepresented staffing ratios, which they feel translated into inadequate attention and care for residents. The financial side of the operation is also called into question: a 38% cost increase over 18 months is cited, along with observations about hygiene and nutrition that fall short of expectations for a facility of this type. There is also a troubling note about medication practices - allegations that residents were described as being over-medicated without consideration of the associated costs, which adds a layer of concern about the overall approach to resident health and well-being. To compound these issues, one review alleges that a $1,800 security deposit was billed after the resident had already left, described as a bogus charge six weeks after departure, which naturally raises questions about billing practices and trust.
In addition to concerns about medical care and financial transparency, there are serious accusations about how residents are treated on the basis of race. One reviewer explicitly states that they felt people of color - whether residents or staff - were not treated with the same respect, describing experiences of being treated poorly. This claim stands out amid the otherwise mixed set of reviews and adds a dimension of social and cultural tension that recipients may want to consider when evaluating the facility.
Still, the picture would be incomplete without the voices of those who offer high praise. Several reviews celebrate Hubbard Hill as a place of warmth, kindness, and exceptional caregiving. They speak of a beautiful facility, delicious meals, and a wide array of amenities, with staff members who treat residents "as if they were their own family." The sense of calling in the caregiving staff is repeatedly emphasized, with phrases like "it's more than a job to them, it's a calling." Positive anecdotes include gratitude for staff who went above and beyond during the COVID-19 pandemic, prioritizing resident and staff safety, and thoughtful, compassionate interactions that left family members confident in the care their loved ones received during difficult times. In some accounts, families describe visits from well-regarded staff members who provided comfort and meaningful connection during challenging days.
There are specific, heartfelt testimonies about long-term residents whose care was described as exemplary. One reviewer shares that their mother-in-law lived at Hubbard Hill for six years and received "stellar" care during a dementia journey, with constant reassurance during visits from states far away. Another recounts their father's five-year residency across assisted living and later stages, noting that although there were things they wished had been done differently, the facility remained respectful and considerate, and the family was immensely grateful for the care provided in his final years. A similar sentiment arises from another family, who lauded the care that helped their loved one through the last year of life, calling the experience "excellent" and the team "wonderful."
Taken together, the reviews paint a complex portrait of Hubbard Hill. For some families, the facility embodies trust, compassion, and professional excellence - a place where residents are treated with dignity, meals are enjoyable, and staff members form meaningful, almost familial relationships with those in their care. For others, the facility raises serious red flags: inconsistent medication management, delays in rehabilitation services, questionable billing practices, and experiences of discrimination that leave lasting concerns about the culture within the building. The divergence in experiences suggests that outcomes may be highly dependent on which wing a resident is assigned to, the particular staff on duty, and the period during which care is provided.
Ultimately, the collection of experiences illustrates how elder care can be profoundly personal and variable. Some families describe Hubbard Hill as a beacon of supportive, attentive care that made difficult times more manageable and humane. Others describe a system that failed in crucial areas - medication safety, timely therapy, transparency in billing, and equity of treatment - leading to disappointment and distrust. The strongest impression left by these accounts is that Hubbard Hill, like many long-term care facilities, operates at the intersection of nursing expertise, operational pressures, and deeply personal expectations. As with any complex care environment, outcomes may hinge on the specifics of day-to-day care, staffing, and the alignment of promises with practice.
66 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
South Bend Regional (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hubbard Hill in Elkhart, IN is a reputable Continuing Care Retirement Community (CCRC) that offers a range of care services to seniors, including Independent Living, Respite Care, and Skilled Nursing Facility options. This community is dedicated to providing a comfortable and supportive environment for its residents.
At Hubbard Hill, residents can enjoy a wide array of amenities designed to enhance their quality of life. There is an on-site beauty salon where residents can indulge in pampering treatments. The availability of cable or satellite TV ensures entertainment options are always at hand. Community-operated transportation is provided for convenient access to nearby locations.
The computer center allows residents to stay connected with loved ones and keep up with the digital world. A fitness room is available for those who wish to maintain an active lifestyle. The gaming room provides opportunities for recreation and socialization. Residents can also take advantage of the beautiful garden and outdoor spaces.
Housekeeping services are provided to ensure a clean living environment for all residents. Each living space is fully furnished, complete with private bathrooms and kitchenettes for added convenience. Move-in coordination assistance is offered to make the transition process as smooth as possible.
Meals at Hubbard Hill are served restaurant-style, offering a delightful dining experience for all residents. Special dietary restrictions can be catered to, ensuring that everyone's needs are met.
The community also features a small library where residents can enjoy peaceful reading time. Telephone services are available so that families can easily reach out to their loved ones. Transportation arrangements, both medical and non-medical, are made readily accessible.
The wellness center at Hubbard Hill provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services ensure that residents receive the correct dosage at the appropriate times. Those with diabetes benefit from specialized diet plans tailored to their needs.
Residents have access to various activities, including fitness programs and scheduled daily activities organized by the community. Concierge services are offered to cater to individual needs and preferences. Planned day trips and resident-run activities provide ample opportunities for socializing and exploring the surrounding area.
Hubbard Hill is conveniently located near cafes, parks, pharmacies, physicians, restaurants, and transportation options. These nearby amenities make it easy for residents to access additional services or enjoy outings with friends and family.
Overall, Hubbard Hill provides a supportive and enriching assisted living community where residents can thrive in their retirement years with dignity, comfort, and care.
Hubbard Hill is located at 28070 C.R. 24 West, Elkhart, IN 46517 in Elkhart County, Indiana
Hubbard Hill on seniors.fyi includes 12 photos including images showing interior, bedroom, decor, windows, landscaping, dining, living room, walkway, and more.
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Interior
Decor
Living Room
Bedroom
Trees
Windows
Dining
Landscaping
Outdoor
Natural Light
Wall Art
