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4.2 from 35 reviews
5 stars
27
4 stars
0
3 stars
2
2 stars
0
1 stars
6
Overall Review of Hickory Creek At Columbus
caveat4 reviews mention this
Safety and supervision concerns
Some residents and families report supervision and safety breakdowns during rehab stays.
A few reviews describe problems getting timely attention and supervision when assistance was needed, especially for bathroom needs. One reviewer reports multiple falls with serious medical consequences and describes inconsistent explanations about what happened. Another review says staff behavior and staffing were not focused on patient care, and that call-for-help situations were treated as behavioral issues instead. While some families describe strong care, these safety-focused complaints are recurring in the critical reviews.
caveat5 reviews mention this
Bathroom and shower assistance delays
Several reviews mention long waits for help with toileting and bathing.
Multiple reviews describe slow response times for assistance, including waiting around an hour to be helped to the bathroom or longer delays. One reviewer says they waited 30 minutes, which they felt contributed to an accident, and they also describe being reprimanded during a call for help. Another review describes needing help getting to the bathroom and feeling that staff preferred incontinence care instead of assisting with toileting. A separate critical review adds that bathing and clean clothing were sometimes missed for days. These reports directly conflict with the claims of helpful, responsive care found in positive reviews.
caveat3 reviews mention this
Mixed cleanliness impressions
Cleanliness is a mixed point, with some reviewers praising upkeep and others reporting grime.
Some families say the facility was clean and well taken care of, including during short stays. Other reviews describe significant cleanliness problems, ranging from patient areas not being available to being reported as filthy. One critical review also highlights dirty bathrooms alongside other care breakdowns. Taken together, cleanliness seems to vary from reviewer to reviewer rather than being uniformly described one way.
differentiator5 reviews mention this
Rehab-to-home outcomes
Reviews frequently connect Hickory Creek with rehab and later returning home.
Several reviews describe stays for rehabilitation after a hospital stay, or short-term rehab with the goal of returning home. One family member says they saw multiple instances of rehab-to-home success and that residents later needing skilled care often preferred staying there. Another reviewer says they needed short-term rehab and credits the staff and therapists with helping them get moving again. Others echo that short stays for rehab were handled by the staff, with ongoing family experiences spanning both rehab and longer periods.
common11 reviews mention this
Caring staff and communication
Many reviews highlight kind, attentive staff who communicate and personalize care.
A large portion of reviews praise the staff for being kind, helpful, and committed to residents and families. Multiple reviewers specifically mention communication, professionalism, and going above and beyond to accommodate care needs. Some describe a home-like environment and staff warmth when walking in, while others emphasize that concerns were addressed quickly. Even in reviews that raise serious issues, other families describe positive staff experiences and dedication to residents.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Hickory Creek At Columbus on seniors.fyi includes 6 photos including images showing bedroom, landscaping, living room, decor, garden, tree, exterior, pergola, and more.
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Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
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36 resident community capacity
Assisted Living
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Caring staff with strong communication and personalized attention.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Comprehensive Residential Support and Assisted Living Solutions for Individuals with Disabilities
Comprehensive Supportive Living Arrangements for Adults with Disabilities