Hickory Creek At Columbus
Save5480 East 25th Street, Columbus, IN 47203
For more information about senior living options: (844) 490-3973
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Hickory Creek at Columbus elicits a wide spectrum of experiences from the families and residents who interact with it. On one end, there are heartfelt, glowing testimonials about care that felt personal, attentive, and truly dedicated. On the other end, there are scathing accounts of neglect, disorganization, and unsafe conditions that left family members worried and sometimes harmed. Taken together, the collection of reviews paints a facility that is capable of both exceptional warmth and troubling lapses, depending on the day, the shift, or the particular staff member involved.
Several reviewers describe a level of care that felt extraordinary and deeply meaningful. A family member who spent three months there near the end of a loved one's life spoke with gratitude about the care, commitment, and professionalism shown by the staff. They describe staff as open, friendly, and willing to accommodate specialized needs, noting a sense of community and continuity that made the time there memorable. Another account highlights a "great building" with a welcoming, long-tenured leadership team, a warm, home-like feeling upon entering, and strong personal attention from caregivers. There are even comments about exceptional patient experiences, such as personalized care, home-style meals, and staff interactions that go beyond basic duties. A pattern emerges of staff who take pride in their work, residents who feel valued, and families who trust that their loved ones were treated with dignity and kindness.
Conversely, a substantial number of reviews depict serious concerns that demand attention. Several accounts describe filth and neglect, including infestations of mess and unsanitary conditions, with disturbing mentions of feces on floors and walls, dirty remotes, and rooms that felt unclean. In one particularly troubling recollection, a resident described not receiving medications because orders supposedly never arrived from the hospital, being left on oxygen without prior exposure to it, and witnessing a nurse acknowledge that "it's not the first time" such problems had occurred. Families recount their loved ones waiting long periods for basic needs, such as assistance with the bathroom, and being told that delays or omissions were routine rather than isolated incidents. These narratives raise questions about oversight, communication between facilities and hospitals, and the consistency of care across shifts.
The reviews also highlight issues around staffing patterns and the use of time. Several comments describe staff spending long stretches of time away from residents - sometimes described as smoking or socializing rather than providing care - and note that residents were left waiting for help with essential tasks. There are alarming mentions of falls and injuries occurring after what some families perceived as insufficient supervision or inadequate assistance with mobility and safety equipment. And there are claims of discipline being administered for normal behaviors, and of residents being reprimanded or not attended to promptly when they requested help. Taken together, these points suggest that staffing levels and the day-to-day realities of workload can significantly affect the quality of care experienced by residents.
The mix of positive and negative experiences has led some reviewers to voice strong distrust or frustration. A few families express a sense that the facility's online ratings do not reflect the realities they observed, and some individuals asked for, or described, moving loved ones to a different environment in search of more reliable, consistent care. There are also anecdotes about communication gaps, where families learned of issues only after the fact, or received conflicting information about care plans and safety procedures. One reviewer even pointed to discrepancies between state data and the facility's reported Covid numbers, along with reports of multiple falls and questions about the safety and supervision provided to a resident who needed assistance with mobility.
Despite these concerns, there are consistent threads about strong, compassionate care when the right staff are present. Several reviewers praise therapists and rehab teams, noting that rehabilitation experiences helped residents regain function and that caretakers fostered a sense of progress and encouragement. The appreciation for dedicated staff members who go above and beyond - whether through personalized attention, engagement in daily activities, or thoughtful, home-like routines - appears frequently in the positive narratives. Some reviewers even describe volunteering experiences or long tenures that indicate a deep sense of community and continuity at the facility.
In sum, Hickory Creek at Columbus emerges as a place of contrasts. For some families, the facility represents a haven of kindness, skilled therapy, and a warm, supportive environment where staff feel like extended members of the family. For others, it is a source of alarm and frustration, with reports of unsanitary conditions, delayed care, and safety concerns that cannot be ignored. The divergence across reviews underscores the importance of firsthand observation and careful, individualized assessment when considering this facility. If you're evaluating Hickory Creek for a loved one, consider speaking with multiple staff members, visiting at different times, reviewing any up-to-date inspection reports, and weighing both the personal warmth noted by some as well as the safety and care gaps described by others.
Hickory Creek At Columbus in Columbus, IN is a skilled nursing facility that offers various types of care to meet the needs of its residents. The community provides a range of amenities to enhance the comfort and convenience of its residents.
Each resident's living space is fully furnished and includes cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Housekeeping services are also provided to ensure that residents can enjoy a clean and tidy living environment. Outdoor spaces such as gardens provide opportunities for relaxation and enjoyment of nature.
The community offers 24-hour supervision to ensure the safety and well-being of its residents. Assistance with activities of daily living, including bathing, dressing, and transfers, is available for those who require it. Coordination with healthcare providers ensures that residents receive the necessary medical attention. Special dietary restrictions, including diabetes diets, are accommodated in the dining options provided.
Residents can participate in a variety of activities designed to promote mental wellness and social interaction. These include both scheduled daily activities as well as resident-run initiatives. Transportation arrangements are available for medical appointments as well as other essential destinations.
The location of Hickory Creek At Columbus is convenient with numerous amenities in close proximity. Residents have easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation facilities.
Overall, Hickory Creek At Columbus offers a comprehensive assisted living community where residents can receive personalized care while enjoying a comfortable and engaging lifestyle surrounded by amenities and nearby conveniences.
Hickory Creek At Columbus is located at 5480 East 25th Street, Columbus, IN 47203 in Bartholomew County, Indiana
Hickory Creek At Columbus on seniors.fyi includes 6 photos including images showing bedroom, landscaping, living room, decor, garden, pergola, outdoor seating, nature, and more.
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